How NASA Rebuilt Trust—And What Your Team Needs from You Now

In this powerful conversation, Dr. Thomas Krause, pioneer of Behavior-Based Safety and author of If Your Culture Could Talk, joins host Doland White to explore how leadership decisions directly shape organizational culture—and what happens when leaders overlook that truth. We dive deep into the real drivers of culture change, why upward communication saves lives, and the hard-won lessons from consulting with NASA following the Columbia disaster. Dr. Krause shares how a simple but profound question—“Is there another opinion in the room?”—became a game-changer in high-stakes environments. Actionable insights from this episode: • Why climate change precedes culture change—and how to influence both. • The five research-backed cultural variables that impact safety and performance. • How to turn upward communication into a trusted system. • Why reassessing culture is critical—and how to do it right. About Our Guest: Dr. Krause brings decades of experience in behavioral psychology, leadership, and safety consulting, offering an unmatched perspective on what it takes to shift culture meaningfully and measurably. Contact: https://krausebellgroup.com/ Book: IF YOUR CULTURE COULD TALK, https://krausebellgroup.com/product/if-your-culture-could-talk/ If you're a leader ready to take a culture from a buzzword to a real business driver, this episode is for you. Follow, subscribe, and leave a review if this conversation moved you—or helped you move your team forward.