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July 28, 2025 14 mins
In this episode, we kick off with an introduction to GPT-5, discussing its launch, new features, and evolution over previous versions. We then explore the challenges faced in AI development and how business feedback is shaping these advancements. Sam Altman shares insights on AI risks and the transformation of the workforce. The role of AI in finance and its empowering potential is examined, alongside strategies for managing AI risks and understanding societal impacts. We highlight OpenAI's entry into e-commerce and its strategic partnerships. The episode also covers the importance of ethical AI in travel and enterprise collaborations. The episode wraps up with a conclusion and sign-off.
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Episode Transcript

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(00:00):
What if your next conversation with anartificial intelligence could solve problems

(00:04):
even you can't tackle?
Welcome to The OpenAI Daily Brief, your go-tofor the latest AI updates.
Today is Monday, July 28th, 2025.
Here’s what you need to know about the upcomingrelease of GPT-5 and its complex reasoning
capabilities.
Let’s dive in.

(00:28):
Rumors are swirling about the launch ofOpenAI’s GPT-5 model, slated for early August.
OpenAI has a track record of adjusting itslaunch schedules due to technical and strategic
factors.
However, this time the August timeline seems tobe a real go.
GPT-5 is expected to mark a significantadvancement, combining separate AI models for

(00:50):
specialized functions into a single system.
This means users will experience what OpenAICEO Sam Altman describes as "unified magical
intelligence."

GPT-5 will come in several versions (01:03):
a primary reasoning model, a mini version available
through ChatGPT and the OpenAI API, and a nanoversion exclusive to the API.
Altman himself has witnessed GPT-5's prowessfirsthand.
He shared a story about how the model answereda complex question that left him feeling

(01:24):
"useless" in comparison, illustrating the AI’simpressive capabilities.
The development of GPT-5 has been in the worksfor more than 18 months, facing challenges like
budget overruns and feasibility doubts.
Yet, since March, OpenAI has been showcasingpreliminary versions to business clients,

(01:44):
receiving glowing reviews.
One CEO even described it as "substantiallybetter" than previous iterations.
In a recent twist, ChatGPT has evolved into afully autonomous system.
It can now perform complex tasks using its ownvirtual computer and integrated tools.
On the business side of things, OpenAI isconsidering monetizing ChatGPT by integrating

(02:10):
an e-commerce checkout system and takingcommissions on sales.
The potential of artificial intelligence tochange our lives is immense, but it's not all
sunshine and rainbows.
OpenAI's CEO Sam Altman recently shared histhoughts on this at a Federal Reserve
conference.
He warned that while AI can bring abouttremendous benefits, it also poses significant

(02:33):
risks, especially if it falls into the wronghands.
Imagine a world where foreign adversaries useAI to create bio weapons or hack into financial
systems—sounds like science fiction, but Altmanbelieves it's a very real possibility.
Altman emphasized that we don't yet have thesuperhuman intelligence needed to fully defend

(02:54):
against such threats.
He expressed his frustration, saying, "Wecontinue to flash the warning lights on this.
I think the world is not taking us seriously."It's a stark reminder of the potential dangers
lurking behind AI's glossy exterior.
Despite these concerns, Altman is optimisticabout the role AI can play in transforming the

(03:15):
workforce.
He likened AI to the transistor, arevolutionary piece of technology from the
1940s that became integral to everything we usetoday.
Similarly, he believes AI will become soembedded in our daily lives that we won't even
talk about AI companies anymore.
It'll just be a given that products andservices leverage this tech.

(03:36):
The financial sector, interestingly, has beenone of the first to adopt GPT models, despite
its heavy regulation.
Altman shared an anecdote about an Uber driverusing ChatGPT for everything from legal
consultations to marketing decisions,highlighting how AI is empowering individuals
and small businesses.

(03:57):
However, Altman also acknowledged the risks.
AI can exacerbate issues like fraud infinancial services, and there's always the
looming threat of AI hallucinations, wheremodels generate inaccurate data.
He candidly discussed the potential for AI tobecome so integrated into our lives that we
might unknowingly become overly reliant on it,which could lead society in unexpected

(04:21):
directions.
Altman wrapped up his thoughts by stressing theimportance of understanding and managing these
risks.
He noted that while AI can save time andincrease productivity, it's crucial to ensure
that we maintain control and use the technologyresponsibly.
After all, even the most well-intentioned AIcan lead us astray if we're not careful.

(04:44):
OpenAI is stepping into the e-commerce arena,and it could be a game-changer.
Imagine a world where you can shop directlyfrom ChatGPT, transforming it from a
conversational tool into a fully-fledgedmarketplace.
This is not just a concept—OpenAI is activelytesting a new feature called "Shopping," which

(05:05):
allows users to purchase products straight fromthe app.
It's like having a personal shopping assistantright at your fingertips.
Financial Times reports that this developmentpositions OpenAI as a potential rival to Google
Shopping.

The strategy is simple yet powerful (05:19):
when ChatGPT facilitates a sale for merchants,
OpenAI earns a cut of the revenue, similar toaffiliate marketing programs.
This could open up a lucrative revenue streamfor OpenAI, especially if they partner with
e-commerce platforms like Shopify to enhancethe shopping and checkout experience.

(05:41):
Bleeping Computer has confirmed that theChatGPT web app is already testing toggles for
"Shopping," "Checkout," and "Orders." Thisindicates that the feature is in active
development, although there's no officiallaunch date yet.
It's clear, though, that OpenAI wants this tobe accessible to a broad audience, not just
those with premium subscriptions.

(06:04):
This move could redefine how we think aboutAI-powered apps.
By integrating shopping capabilities, OpenAI isblurring the lines between conversation and
commerce.
It's a bold step that could make ChatGPT aone-stop-shop for both information and
transactions.
Keep an eye on this space—it's evolving fast,and it's set to change the way we interact with

(06:27):
technology.
Air New Zealand is taking a bold leap into thefuture by partnering with OpenAI and its
well-known ChatGPT application.
This move positions them as one of the earlyadopters of generative artificial intelligence
in the Asia Pacific region.
The airline is implementing this technologyacross its operations, branding it internally

(06:48):
as "Companion AI."
Imagine having access to a system that supports3,500 corporate employees with over 1,500
custom GPTs developed to enhance internalworkflows.
That's exactly what Air New Zealand is doing.
They are using OpenAI to revolutionizeeverything from customer service to operations,

(07:10):
making processes smarter and more efficient.
Nikhil Ravishankar, the Chief Digital Officerat Air New Zealand, put it simply: "We see AI
as an opportunity for our team at Air NewZealand and a way to improve experiences for
our customers." By collaborating directly withOpenAI, Air New Zealand is not just accessing

(07:30):
top-notch technology, but also actively shapingits application in real-world scenarios.
The airline plans to use Companion AI to boostcustomer service, streamline fleet operations,
and analyze complex datasets.
They believe this will enable their teams tomake better operational decisions.

(07:51):
Oliver Jay, OpenAI’s Managing Director ofInternational, highlighted that Air New
Zealand's creation of over 1,500 Custom GPTsdemonstrates how the aviation sector can adopt
advanced tools in practical ways that delivervalue.
But it's not just about the technology.
Air New Zealand is committed to addressingethical concerns around AI in travel.

(08:15):
They've made responsible AI use a core part oftheir collaboration with OpenAI.
And they're not alone.
Other airlines, like Singapore Airlines andVirgin Atlantic, are also integrating OpenAI's
technology to enhance their services.
For instance, Singapore Airlines is usingmultimodal AI to upgrade its digital assistant,

(08:36):
making it capable of handling text, audio, andvideo inputs.
Virgin Atlantic, on the other hand, hasintroduced a multilingual voice concierge using
OpenAI's Realtime API to assist passengers withtravel planning and navigation.

The trend is clear (08:52):
generative AI is moving from pilot projects to being a core strategy in
the travel and aviation industry.
It's not just about efficiency; it's aboutpersonalizing service at scale.
And while there are still concerns about ethicsand data privacy, the potential for AI to
enhance safety and customer experience inaviation is immense.

(09:16):
As AI continues to evolve, it's not a questionof whether it will transform the industry, but
how quickly and who will lead the change.
Air New Zealand's partnership with OpenAI is aclear indication that they're ready to be at
the forefront of this transformation.
In a world where businesses are racing tointegrate artificial intelligence into their

(09:36):
very core, Globant and OpenAI are stepping upto lead the charge.
Their partnership is all about transformingenterprise AI adoption, and it's a big deal.

Imagine this (09:47):
AI that's not just experimental, but fully embedded into the daily grind of
businesses around the globe.
That's what Globant and OpenAI are aiming forwith their collaboration.
Globant, a digital engineering powerhouse, isbringing its expertise to the table, partnering
with OpenAI to offer secure and scalable AIsolutions.

(10:10):
This collaboration is not just about deployingAI models; it's about making sure these models
work in real-world scenarios, deliveringtangible results.
And they're not starting small.
Their efforts are already impacting businessesin North and Latin America, with plans to
expand even further.
Martin Migoya, the Co-founder and ChiefExecutive Officer of Globant, expressed his

(10:35):
excitement about this partnership.
He said, "We’re honored to be among OpenAI’sglobal services partners, and especially proud
to be the first partner based in LatinAmerica." This collaboration reflects Globant's
deep technical expertise and its ability toscale transformative AI solutions across
industries.
It's a testament to their commitment toinnovation and responsible AI adoption.

(10:59):
Ksenia Chumachenko, Head of Go-To-MarketPartnerships at OpenAI, echoed this enthusiasm.
She highlighted the goal of unlocking valuefrom AI in a safe and responsible way,
emphasizing how thrilled OpenAI is to workalongside Globant to bring their AI models and
products to joint customers.
This partnership is all about responsible AIintegration, ensuring that businesses can

(11:24):
leverage AI without compromising security orscalability.
One of the early success stories from thiscollaboration is Cordis, a global leader in
medical devices.
They've implemented ChatGPT Enterprise acrossmultiple departments, and the results have been
nothing short of transformative.
In just four months, more than 200 employeeshave adopted the platform, using it to merge

(11:49):
ISO documents, generate FDA-compliant reports,and build API workflows.
The impact?
A whopping 95 percent of users reported weeklyproductivity gains of at least 15 percent, and
86 percent said ChatGPT Enterprise had becomeessential to their daily work.

(12:10):
But that's not all.
The collaboration has also led to the creationof new AI solutions like LinguaFlow, an
enterprise-grade translation platform.
It's designed to streamline large-scalemultilingual content workflows, enhancing
translation accuracy and operationalefficiency.
This is a prime example of how Globant andOpenAI are not just deploying models—they're

(12:34):
rethinking enterprise communication andproductivity through intelligent systems.
Globant and OpenAI are on a mission to helporganizations develop and deploy AI solutions
at an enterprise scale.
Their combined expertise in leading technologyand domain-specific applications is poised to
power the next wave of intelligent, scalable,and secure digital reinvention.

(12:58):
And they're not stopping there.
Globant has also launched AI Pods, asubscription-based engineering service model
powered by agentic AI, designed to acceleratedevelopment and unlock business value.
As we look to the future, it's clear that theGlobant and OpenAI partnership is set to embed
generative AI responsibly at scale, poweringthe next wave of digital business

(13:22):
transformation.
This collaboration is not just abouttechnology—it's about creating a future where
AI is seamlessly integrated into the fabric ofenterprise operations worldwide.
That’s it for today’s OpenAI Daily Brief.
The impactful story of Globant and OpenAI'scollaboration is a testament to how AI can

(13:43):
drive enterprise-scale transformationresponsibly and efficiently.
Thanks for tuning in—subscribe to stay updated.
This is Bob, signing off.
Until next time.
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