The Orthopreneurs Podcast with Dr. Glenn Krieger

Today on the Orthopreneurs show, we have one of the most inspirational and positive Orthodontists ever.

We have Dr. Jeff Heinz of Heinz Orthodontists Rockford and Grand Rapids, Michigan.

He is well known in the Ortho community for his positivity and for being a great human being. Today, we get to know him better.

Dr. Heinz went to the University of Detroit Mercy School of Dentistry for his undergraduate studies.

In his second year in d...

Episode Notes

I just got back from a weekend in Wimberley, Texas, and what I witnessed at a little breakfast joint might change how you think about leadership, team training, and systems. In this 5 Minute Friday, I break down how a tiny café—with no consultants, no fancy software, and no orthodontic experience—ran circles around what I’ve seen in some of our most beautiful, expensive offices.

This episode isn’t about fancy technology...

Imagine a world where your orthodontic practice operates seamlessly, effortlessly catering to the needs of your patients while maximizing your team's productivity.

Sounds like a dream, right?

Well, brace yourself for a technological marvel that can turn this dream into a reality.

Chatbots, the AI-powered wizards of customer engagement, are revolutionizing the orthodontic industry. These intelligent a...

What’s the fastest way to ruin your professional reputation before you even get going?

It’s not bad clinical work.
It’s not weak marketing.
It’s how you treat the orthodontist down the street.

In this 5 Minute Friday episode, I’m tackling a topic that makes or breaks your name in a new town—and it’s not what most people focus on. Whether you're setting up shop in a saturated market or welcoming a new doc into yours, how ...

The world of orthodontics is rapidly evolving, with new technologies emerging all the time. While many doctors claim to have "digital practices," simply having the latest equipment doesn't automatically translate to a digital practice.

A truly digital orthodontic practice requires a fundamental shift in mindset and approach. It's about embracing a new way of thinking and leveraging technology to improve...

Struggling to keep up with the latest technology in your ortho practice? I get it—it can feel overwhelming. But today, I want to challenge you to think differently.

I recently had an interesting conversation with Philippe Salah, the CEO of Dental Monitoring, and let me tell you, these CEOs see the world in a way that many of us don't.

That episode is dropping soon but for now, I want to touch on the concept o...

I’ve seen firsthand how AI can improve communication and even enhance patient care in my practice. Although it’s making my life easier, I have come to learn that many orthodontists and their teams are still hesitant to fully adopt it.

The potential is huge, from creating content to improving communication with patients and managing your practice more effectively.

AI can help you and your team be more productive, make fewer mistakes, ...

What if I told you your front desk is quietly costing your practice $500K or more every year?

In this Greatest Hits episode, I sat down with Brian Wright, founder of New Patient Group and WrightChat, who has helped some of the biggest names in orthodontics discover a surprising truth. Your greatest marketing investment isn’t pay-per-click... It’s your team.

From missed calls to untrained staff, Brian breaks down exactly how these inv...

When was the last time you did something that scared the living daylights out of you? I’m talking about something that pushed you so far out of your comfort zone that you were not even sure you’d succeed.

If you’re only focusing on the easy stuff, you’re missing out on what truly changes you. It's not the things you’re already good at that will take you to the next level. It’s those audacious goals that scare the hell out of yo...

Tired of constantly feeling short-staffed in your orthodontic practice? In today’s episode, I'm joined by Dr. Dino Watt, an expert consultant in the orthodontic world and a true advocate for getting your hiring process right.

Dino’s approach to hiring is anything but traditional, and as a practice owner, you need to hear this. He’s not just about hiring fast; he’s about hiring smart.

He shares the keys to slowing down your hirin...

I need to have a little heart-to-heart with you. I know you care about your team. I know you want them to feel appreciated. But that pizza party you threw? That gift card? That holiday spa day? Yeah… it might not be doing what you think it’s doing.

In this episode, I’m walking you through the biggest leadership blind spot I see: assuming everyone feels appreciated the same way.

They don’t.

I’ll show you how love languages can be the s...

In this Greatest Hits Series episode, I chat with two of the sharpest orthodontic minds I know, Dr. Sean Holliday and Dr. Barry Glaser, to talk about aligners, efficiency, and tech in orthodontics.

Sean runs a multi-location juggernaut in Hawaii. Barry’s crushing it with a boutique-style practice in New York. Both have totally different models, but they’ve dialed in workflows that make remote monitoring sing.

We dig into what’s worki...

Are you training leaders… or just promoting the least bad option?

Let me hit you with something uncomfortable, but real. When someone leaves your practice, do you have the next leader ready? Or do you just look around, panic a little, and say, “Well... Joanne’s not awful. Let’s give her a shot.”

In this episode, I’m bringing the heat on a big mistake I see way too often - reactive promotions. We talk a lot about growing our practices...

If you’ve been in orthodontics long enough, you’ve heard it all before. Promises of revolutionary gadgets that somehow never quite pan out. Maybe you even tried one or two of those technologies, only to be left disappointed or worse, skeptical of every new "innovation" that follows.

So when I tell you I found something different, something so compelling I invested my own money, you know it’s not a claim I make lightly.

In t...

In this 5-Minute Friday, I’m giving you a simple, no-BS way to boost your case acceptance immediately.

And no, it’s not a new script, software, or gadget; it’s doing less. That’s right. Less talking, less explaining, less time in the room.

The longer you’re in that room, the lower your numbers go. Why? Because you’re making it harder than it needs to be. Your job is to diagnose, not convince. That’s what your TC is for, so trust them...

In this Greatest Hits Series episode, I sit down with Dr. Scott Law, co-founder of Smile Doctors and a respected thought leader in orthodontics, to talk about the human side of running a billion-dollar OSO.

Scott is someone whose leadership and life philosophy have deeply shaped my own approach to business and team culture.

He shares the real story behind Smile Doctors, born from humble conversations among peers trying to build somet...

Are you still stuck in the old ways of running your orthodontic practice? Let me tell you, you’re losing money, and you don’t even realize it.

In today’s episode, I tackle something that always blows my mind.

Why are so many orthodontists still resisting the biggest opportunities to reduce stress, overhead, and make life easier?

It’s all about outsourcing and embracing technology. But somehow, so many of you still hold on to outdated ...

When you meet Dr. Alyssa Carter, you can’t help but love her enthusiasm for life and her overwhelming positivity.

Most of you have met her in CE courses, summits, and other orthodontic meets all over the country. How she manages to do all those CEs is just impressive. She is the most well-traveled orthodontist in North America.

But it's not just the travel that sets Alyssa apart. Her commitment to constant learning, improving ef...

I’m done chasing after orthodontists. That might sound a bit harsh, but if you’ve ever tried organizing a big event, you’ll get it.

In this 5-Minute Friday, I’m pulling back the curtain on why the OP Summit is officially done.

I will explain how attendance trends are shifting across the board, and why now is the perfect time to step away while we’re still at the top.

I get real about the frustrating reality of planning for a crowd tha...