Episode Summary: In this episode of The Outsourcing Blueprint, Scott Smith talks with Kevin Howland, President of Peak Solutions. They explore Kevin's career journey, his passion for process improvement, and how to optimize operations, enhance quality, and drive efficiency in business.
Episode Description: What's the secret to unlocking efficiency and quality in your business? It's not just about implementing new processes, it's about understanding the underlying reasons for existing ones and creating a culture of continuous improvement.
Scott Smith and Kevin Howland discuss how to identify areas for improvement, involve employees in decision-making, and create a data-driven approach to drive change. Kevin shares practical tips on building resilience through targeted process improvement, automation, and efficient workflows while emphasizing the importance of leadership buy-in and support.
Key Discussion Points:
- How to craft a process improvement strategy that drives results
- Breaking free from outdated processes and mindsets
- Strategic outsourcing to enhance quality and efficiency
- The power of employee involvement, data-driven decision making, and having a plan
- Building lasting relationships with clients and aligning business operations to stay competitive
About Kevin Howland: President of Peak Solutions, Kevin has over 20 years of experience helping businesses and entrepreneurs optimize their operations, enhance quality, and drive efficiency.
Connect with Kevin:
- LinkedIn: Kevin Howland
- Website: PEaQ Solutions
- Email: kevin@peaksolutions.net
Tune in now to learn practical strategies for optimizing your business operations, enhancing quality, and driving efficiency through process improvement, outsourcing, and effective team management!
#kevinhowland #scottsmith #theoutsourcingblueprint #peaksolutions #processimprovement #qualitymanagement #outsourcing #businessoperations #efficiency #productivity
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