May 30, 2025 • 6 mins
In this conversation, Kevin Mack from Rescue Meds Pharmacy speaks with Christopher, a former Salisbury, Maryland police officer, about his experiences with the pharmacy and the challenges faced in the workers' compensation system. They discuss the importance of personalized medication, the difficulties of navigating the healthcare system, and the support provided by Rescue Meds Pharmacy in alleviating these challenges.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Kevin (00:05):
Hi, everybody. You caught us in the middle of a
conversation. This is Kevin fromRescueMeds Pharmacy. Welcome.
Welcome.
We're having a quick, meet andgreet and howdy do with, Chris
DeVoe. And Chris has been withus since 2021. And he you were a
police officer for the citygreat city of Salisbury, as I
recall. Right, Chris?
Chris (00:25):
Yeah. That's correct.
Kevin (00:26):
Yep. And probably seen seen some things you can't
unsee, which, that comes in theline of duty. And, what, how did
you, you've been with us since2021 or 2022. What what brought
you to us? How'd you hear aboutus, and what's what's the
difference it's made?
Chris (00:43):
So so what brought me to using rescue meds was actually
the psychiatrist I was seeingreferred me over to you guys.
Okay. It's either him or myattorney I used and sent me over
to
Kevin (00:58):
Yeah. So again, folks, this is Kevin with ICU Meds
Pharmacy, and I'm talking toChris, he was just explaining to
me how he came to be with theRescue Meds Pharmacy. And you
say you were referred over bythe doctor you were saying at
that time?
Chris (01:10):
Yes. He sent my prescriptions to RescueMeds.
Kevin (01:14):
And were you doing prescriptions before RescueMeds
with workers' comp?
Chris (01:17):
Not with workman's comp, but I did I was using a local
pharmacy for my medication.
Kevin (01:22):
Okay then. How's how's your experience been? I mean,
you've been with us for quitesome time now. Well, been doing
it.
Chris (01:30):
Rescue meds, it's been great. There was a gentleman
that I speak with all the time.I believe his name is Kevin. And
every time I have a question, healways answers his telephone and
works the situation out.
Kevin (01:42):
That is me.
Chris (01:43):
That is you. Okay. So you're the one I talk to all the
time. Okay. Okay.
It gets worked out where it'sit's stress free for dealing
with all mental health andtrying to get your medications
and get it on time.
Kevin (01:56):
Yeah. It's bad enough. You you need a little something
to take the edge off after thejob you did. And then on top of
that, you got to fight for yourmedications. And thankfully, you
don't want to do that.
Have a lot of guys that come tous pretty beat up and pretty
battered out of the workers'comp world that have actually
gone years of every month havingto jump through a hoop and do
(02:16):
these mother may eyes just toget their monthly fill of
medications. Or go
Chris (02:21):
to CVS
Kevin (02:21):
and then they're told, Nope, looks like you're not, you
don't have pre authorization.Then you have to go home. And
then they get a call right whenthey get to the house. They go
back down again and it's thesesilly reindeer games and we just
alleviate all that. Just
Chris (02:33):
Yeah. I mean, it's the same thing Workman's Comp is
doing right currently with mynew doctor because my old
doctor, he retired, so I had toget a new psychiatrist. And it's
the same thing with Workman'sComp. It takes forever.
Kevin (02:45):
Yeah. Yeah. Well, you were fortunate that when you
when you started out withWorkman's Comp that, I believe
you had a doc Shant but he sentyou to us. I'm glad he did.
Yeah.
He just he just retired out too,actually. Yeah, he did. He was
pretty good at what he did. Hehe worked he had his practice
for a long time.
Chris (03:04):
Yeah. He had a lot of knowledge too. A lot of
knowledge.
Kevin (03:08):
Yeah. And John Hall is your attorney?
Chris (03:10):
Yes. John
Kevin (03:11):
Hall. Yeah. John Hall. He's pretty pretty good at what
he does too. He's he's good athis game.
He he takes care of a lot ofpeople in in the workers' comp
world, and he's got a lot morelot more w's than he does l's.
So he does
Chris (03:24):
Yeah. And he's a lot more trustworthy than most of them as
well.
Kevin (03:27):
Yeah. Yeah.
Chris (03:28):
He really is.
Kevin (03:29):
I agree. John John's a he's a straight shooter, and
he'll he'll always do his best.Works him and Ben Barnes over
there. They're pretty good guys.Well, we just we want to make
these videos and kind of putsome faces to the names of
people that we're helping andpeople all over the place that
need the type of services thatbefore that they just can't get
out there.
(03:49):
The workers' comp world is sobroken that people just
struggle. And I watch people astheir life gets dismantled
because they can't work, sothey're not making any pay. And
then eventually they're notdriving their car because they
don't have gas money. And thenthey're selling their car
because they can't afford thepayment on or the insurance. And
then before you know it, I'veseen people that literally lose
(04:11):
their house.
Oh, yes. They just had themedication to either take the
edge off on a mental level ortake the edge off on a pain
level. They could go out andthey could work and they could
get back to it, but they can'teven get the medication. And
it's just so disheartening.
Chris (04:29):
Well, I had a I had a few times. I don't know if you
remember this where they cut offa couple of my medications that
I needed.
Kevin (04:35):
Yeah. We had
Chris (04:36):
to go to war.
Kevin (04:36):
Yeah. I had to go to
Chris (04:38):
war with it so I could get the proper medications
because not every medicationdoesn't work for medication is
particular to the person that'staking it. Workman's comp will
say, well, you need this. Andthey never looked at the fact
that I've tried that and itdoesn't work. This is what
works. And they go after thelower cost ones all the time.
Kevin (04:59):
Right. Focus on penny, not the
Chris (05:03):
Yes.
Kevin (05:04):
Yeah. And I get that to a degree, know, that they're
trying to run a business too,but it gets dysfunctional to the
level that they do that. It'supsetting. But it does they
create the need for me, youknow, because
Chris (05:19):
Oh, absolutely.
Kevin (05:20):
Own hard headedness. Yeah. Yeah. So because I get a
prescription. I fill it.
I ship it to you. If there's afight to be had, I have that
fight. You don't have thatfight. You got No.
Chris (05:28):
I don't have. I just have to get my medication and it gets
here within a couple days andI'm good.
Kevin (05:34):
Yeah. There you go. Yeah. Well, fantastic. But yeah,
that's what we're trying to do.
Like I said, just kind of getthe story out there, let people
understand who we are and whatwe do. Maybe anybody else is out
there that needs our help, cancontact RescueMeds Pharmacy in
Annapolis, Maryland. Our CEO isColleen Shields. This is her
brainchild. Kudos to her.
And kudos to my producer, KevinTomko, who's the Wizard of Oz
(05:59):
behind the curtain right now.
Chris (06:00):
Oh, is he?
Kevin (06:02):
Yeah. He's back there. You just can't say that he's
back there. So, Chris, man,thank you so much for coming on,
buddy. It's good to it's good tosee your face finally.
I mean, all the years you'reYeah. Last time You know, you
know You know
Chris (06:13):
how when you talk to someone, you picture what they
look like, and I'm sure I don'tlook like what I pictured.
Kevin (06:18):
I'm sure neither of us do, but it's all good. It's a
real pleasure visiting with youtoday and I appreciate you
coming on. Thanks again. This isKevin from RescueMed Studio.
Thank you so much for stoppingin and listening in.
Have a great day. Thanks, Chris.Take care.
Chris (06:37):
You too. Thank you.
Kevin (06:38):
Yeah. Bye bye.
Hi, everybody. You caught us in the middle of a
conversation. This is Kevin fromRescueMeds Pharmacy. Welcome.
Welcome.
We're having a quick, meet andgreet and howdy do with, Chris
DeVoe. And Chris has been withus since 2021. And he you were a
police officer for the citygreat city of Salisbury, as I
recall. Right, Chris?
Chris (00:25):
Yeah. That's correct.
Kevin (00:26):
Yep. And probably seen seen some things you can't
unsee, which, that comes in theline of duty. And, what, how did
you, you've been with us since2021 or 2022. What what brought
you to us? How'd you hear aboutus, and what's what's the
difference it's made?
Chris (00:43):
So so what brought me to using rescue meds was actually
the psychiatrist I was seeingreferred me over to you guys.
Okay. It's either him or myattorney I used and sent me over
to
Kevin (00:58):
Yeah. So again, folks, this is Kevin with ICU Meds
Pharmacy, and I'm talking toChris, he was just explaining to
me how he came to be with theRescue Meds Pharmacy. And you
say you were referred over bythe doctor you were saying at
that time?
Chris (01:10):
Yes. He sent my prescriptions to RescueMeds.
Kevin (01:14):
And were you doing prescriptions before RescueMeds
with workers' comp?
Chris (01:17):
Not with workman's comp, but I did I was using a local
pharmacy for my medication.
Kevin (01:22):
Okay then. How's how's your experience been? I mean,
you've been with us for quitesome time now. Well, been doing
it.
Chris (01:30):
Rescue meds, it's been great. There was a gentleman
that I speak with all the time.I believe his name is Kevin. And
every time I have a question, healways answers his telephone and
works the situation out.
Kevin (01:42):
That is me.
Chris (01:43):
That is you. Okay. So you're the one I talk to all the
time. Okay. Okay.
It gets worked out where it'sit's stress free for dealing
with all mental health andtrying to get your medications
and get it on time.
Kevin (01:56):
Yeah. It's bad enough. You you need a little something
to take the edge off after thejob you did. And then on top of
that, you got to fight for yourmedications. And thankfully, you
don't want to do that.
Have a lot of guys that come tous pretty beat up and pretty
battered out of the workers'comp world that have actually
gone years of every month havingto jump through a hoop and do
(02:16):
these mother may eyes just toget their monthly fill of
medications. Or go
Chris (02:21):
to CVS
Kevin (02:21):
and then they're told, Nope, looks like you're not, you
don't have pre authorization.Then you have to go home. And
then they get a call right whenthey get to the house. They go
back down again and it's thesesilly reindeer games and we just
alleviate all that. Just
Chris (02:33):
Yeah. I mean, it's the same thing Workman's Comp is
doing right currently with mynew doctor because my old
doctor, he retired, so I had toget a new psychiatrist. And it's
the same thing with Workman'sComp. It takes forever.
Kevin (02:45):
Yeah. Yeah. Well, you were fortunate that when you
when you started out withWorkman's Comp that, I believe
you had a doc Shant but he sentyou to us. I'm glad he did.
Yeah.
He just he just retired out too,actually. Yeah, he did. He was
pretty good at what he did. Hehe worked he had his practice
for a long time.
Chris (03:04):
Yeah. He had a lot of knowledge too. A lot of
knowledge.
Kevin (03:08):
Yeah. And John Hall is your attorney?
Chris (03:10):
Yes. John
Kevin (03:11):
Hall. Yeah. John Hall. He's pretty pretty good at what
he does too. He's he's good athis game.
He he takes care of a lot ofpeople in in the workers' comp
world, and he's got a lot morelot more w's than he does l's.
So he does
Chris (03:24):
Yeah. And he's a lot more trustworthy than most of them as
well.
Kevin (03:27):
Yeah. Yeah.
Chris (03:28):
He really is.
Kevin (03:29):
I agree. John John's a he's a straight shooter, and
he'll he'll always do his best.Works him and Ben Barnes over
there. They're pretty good guys.Well, we just we want to make
these videos and kind of putsome faces to the names of
people that we're helping andpeople all over the place that
need the type of services thatbefore that they just can't get
out there.
(03:49):
The workers' comp world is sobroken that people just
struggle. And I watch people astheir life gets dismantled
because they can't work, sothey're not making any pay. And
then eventually they're notdriving their car because they
don't have gas money. And thenthey're selling their car
because they can't afford thepayment on or the insurance. And
then before you know it, I'veseen people that literally lose
(04:11):
their house.
Oh, yes. They just had themedication to either take the
edge off on a mental level ortake the edge off on a pain
level. They could go out andthey could work and they could
get back to it, but they can'teven get the medication. And
it's just so disheartening.
Chris (04:29):
Well, I had a I had a few times. I don't know if you
remember this where they cut offa couple of my medications that
I needed.
Kevin (04:35):
Yeah. We had
Chris (04:36):
to go to war.
Kevin (04:36):
Yeah. I had to go to
Chris (04:38):
war with it so I could get the proper medications
because not every medicationdoesn't work for medication is
particular to the person that'staking it. Workman's comp will
say, well, you need this. Andthey never looked at the fact
that I've tried that and itdoesn't work. This is what
works. And they go after thelower cost ones all the time.
Kevin (04:59):
Right. Focus on penny, not the
Chris (05:03):
Yes.
Kevin (05:04):
Yeah. And I get that to a degree, know, that they're
trying to run a business too,but it gets dysfunctional to the
level that they do that. It'supsetting. But it does they
create the need for me, youknow, because
Chris (05:19):
Oh, absolutely.
Kevin (05:20):
Own hard headedness. Yeah. Yeah. So because I get a
prescription. I fill it.
I ship it to you. If there's afight to be had, I have that
fight. You don't have thatfight. You got No.
Chris (05:28):
I don't have. I just have to get my medication and it gets
here within a couple days andI'm good.
Kevin (05:34):
Yeah. There you go. Yeah. Well, fantastic. But yeah,
that's what we're trying to do.
Like I said, just kind of getthe story out there, let people
understand who we are and whatwe do. Maybe anybody else is out
there that needs our help, cancontact RescueMeds Pharmacy in
Annapolis, Maryland. Our CEO isColleen Shields. This is her
brainchild. Kudos to her.
And kudos to my producer, KevinTomko, who's the Wizard of Oz
(05:59):
behind the curtain right now.
Chris (06:00):
Oh, is he?
Kevin (06:02):
Yeah. He's back there. You just can't say that he's
back there. So, Chris, man,thank you so much for coming on,
buddy. It's good to it's good tosee your face finally.
I mean, all the years you'reYeah. Last time You know, you
know You know
Chris (06:13):
how when you talk to someone, you picture what they
look like, and I'm sure I don'tlook like what I pictured.
Kevin (06:18):
I'm sure neither of us do, but it's all good. It's a
real pleasure visiting with youtoday and I appreciate you
coming on. Thanks again. This isKevin from RescueMed Studio.
Thank you so much for stoppingin and listening in.
Have a great day. Thanks, Chris.Take care.
Chris (06:37):
You too. Thank you.
Kevin (06:38):
Yeah. Bye bye.
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