January 24, 2024 • 24 mins
Are you fed up with not having information when you need it? Well, in this episode I walk you through not only how to locate information that you can't find, but how to store it so that it doesn't happen again.
Links
GoDaddy
1Password
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
You ever have a vendor or anagency come on board and you
(00:04):
name or password?
Or maybe they requested to be anadmin of your Facebook page, but
email address because you don'tknow what email address is
That's what this episode's allabout.
Managing the information foryour digital infrastructure.
This pertains to not only smallbusiness owners, but medium and
(00:27):
I've seen this so many timesover the course of the past 20
And if you really think aboutit, it's the equivalent of the
check on your breaker box andyou don't know where that is.
How is that possible?
He's going to say, wait, youdon't know where your circuit
I mean, if what happens if thepower goes out and you need to
(00:50):
know where that is, that's badnews for your business.
And your digital assets, likeyour Facebook account, your
your website.
I mean, if it's as vital, ifyour website goes down and
of importance as if you're powergoes off inside of your business
(01:14):
items, then you need to listento this episode because the fact
your website or you don't knowwho's hosting your website is a
I mean, this is a digital age.
So it's like I said, it's theequivalent of one of your
(01:36):
of business and you don't knowwhere things are located and you
start.
All right.
So the first topic that we'regoing to cover is how do I find
All right.
Step one is, do you have theinformation?
No, Joe, I don't have it.
So let's move on to the nexttopic, which is how do I find
(01:57):
So if this is pertaining to yourwebsite, there's multiple ways
information.
If you have your domain namehandy, which you do, it's your
If you have that address handy,and I'm going to put these links
(02:17):
All you have to do is run.
It's called the Who is and ittells you who's responsible for
The reason why we start with thedomain name is nine times at a
Your domain hosting company isgoing to be the same person who
(02:39):
the actual files to yourwebsite.
I know a lot of people will say,no, that's not true.
But let's be honest, everyoneknows who GoDaddy is.
They're a household name.
And GoDaddy used to do domains,and then they had hosting.
And now they make it really easyto just say, all right, if
domain with us, you might aswell host it here too.
(03:01):
So a lot of people go withGoDaddy, and they host the
So if it's hosted on GoDaddy, ifyour domain is on GoDaddy, most
is also on GoDaddy.
So that's step one.
Okay, so you found where yourwebsite domain name is.
(03:22):
How do you know if it's hostedthere?
So let's just take an example.
You know, obviously I can't gothrough all of the examples.
But one great example that'sprobably pretty universal at
So you go to log in to GoDaddy.
If you forgot your password,that's fine.
You just hit the button.
(03:43):
This has forgot password.
If you don't have access to theemail address associated with
have a little bit of a largerproblem.
But it's still manageable.
You reach out to their support.
And what they do is they eitherhelp you with finding out what
Or if you don't have access tothat email anymore, then you do
(04:08):
jazz, which is you send themyour driver's license or some
shows that you are the owner ofthat website.
This is not going to be like amonth-long process.
I do this all the time.
It takes less than 24 hours.
Sometimes it takes less than afew hours.
If your verification goesthrough quickly.
But you'll be back up andrunning in no time.
(04:29):
And once you have access, whatyou do is in your account.
At the top, you're going to seea menu.
And this might be outdatedbecause they change their
Every couple of months, God onlyknows maybe even tomorrow.
Somewhere you're going to see amenu, just like how on a regular
(04:50):
contact us.
There's going to be a menu upthere.
It might look like a hamburger.
It might look like nine dots.
Or it might actually say viewyour products, view your
along those lines.
What you're looking for is viewyour domains.
Okay?
(05:10):
When you go to that page, you'regoing to see a list of names, a
Some of them might match yourdomain.
Some of them might not becausetheir other domains purchased in
and optimization, whatever itmay be.
(05:30):
But if you see your domainthere, then you found your
That's step one.
You can verify that you are onthe right path.
And if you don't see it, but yousaw GoDaddy in the who is scam,
on a different GoDaddy account.
So how you would solve that isyou can reach out to GoDaddy
(05:55):
ask them, you're a customer.
Don't forget that just becauseGoDaddy is just big tech
You're still a customer.
So they want your money.
They want to help you becausethey know they'll be getting
So what you do is you reach outto one of their support guys.
They have a chat or you callthem up.
(06:16):
And you tell them, I don't knowwhat account my hosting is
Here's my address.
Here's my WWW address.
And nine times out of ten,you're not going to have a
They're going to be able to helpyou within a couple minutes.
And you might actually identifyyourself.
What's your business name?
What's the address of thebusiness?
(06:38):
They have to make sure you'renot just somebody of the street
website.
So, but anyway, once you verifythe desk where your domain is
actually go to the hostingsection of GoDaddy.
Now, this is really importantfor this part of this tutorial.
(07:00):
The most important thing you'regoing to look for is either it's
or CPANAL or there's a couple ofother ones like business plan.
If you see a product in there,okay, and don't, you know, a lot
this is technology.
I don't know what this means.
(07:20):
Stop it.
If you view a list of productsin there, just read what it
As I say, the locks hosting doesa basic hosting, anything with
And you know what?
If you don't, if you don't seeit right away, go to the billing
You know, if you got chargedfor, you know, something you
(07:43):
know, Verizon or any or optimum.
It's the first thing you'regoing to do.
You're going to talk to thebilling department, right?
And you're going to say, wait asecond, what was I charged for?
This is the same, this is thesame approach for your hosting.
There's no reason why you can'ttreat your hosting vendor as you
like a utility provider.
There are utility also.
(08:04):
So just ask them these questionsor call them up.
They will walk you through this.
It's not really difficult to gothrough this step.
A lot of people are just soscared and afraid because as
they think that you need to be,oh my God,
you have to be an engineer oryou need to be the smartest
(08:26):
You really don't to get thisaccess and to get your username
for you if you just log in isthe simplest step and this is
Am I expecting you to code awebsite?
All you're doing is finding outif you could log in to your
at the end of the day, if youdon't have somebody who's doing
(08:48):
person doing it.
So this is the point of thisepisode is to help you manage
So let's say you log in, youhave your hosting plan and it
or CPAD or something like that.
Congratulations because you havenow, you now have your username
(09:11):
log in to your domain as well asyour hosting.
Remember, they are two separatethings.
You might have your domainhosted with Google.
They might be your domainassociate or name cheap.com or
your hosting on a little boxsomewhere sitting in someone's
(09:36):
God only knows, but your domainand your hosting you now have
step.
You're not at the mercy ofsomebody else or you're not at
that you once had that you firedthree months ago and you don't
You now have it.
(09:58):
So this is really good.
So now that you have it, what doyou do?
What do you do with thisinformation?
Do you write it on a sticky padand you put it in your draw?
Is that going to help you ifyou're out to lunch somewhere
that says, I'm trying to buysome e-commerce products and
(10:18):
Is that going to help you?
That little sticky note that'sin your draw?
I don't think so.
So what we're going to bediscussing in the next couple of
passwords?
What is a secure environment tostore my passwords?
And most importantly, how am Igoing to access that in case of
(10:39):
I mean, nowadays, everyone hasan iPhone or an Android device.
They all have modern technologybuilt into it.
Web browsers like Safari orChrome, where you can access
If your website goes down, youliterally can access your
Most of the time when websitesgo down, it's not even a
(11:04):
It could have been your creditcard expired.
I mean, over the course of thepast five years alone, I
that I could think of and Ididn't do anything.
All I did was ask the client,did you update your credit card
provider?
And you guys do get the emails.
(11:25):
The problem is these companiessend out so much spam that of
junk.
It goes to junk for me and I ownan agency.
It's just the way it is.
So it's difficult.
So sometimes you have to addstuff to your calendar.
I mean, Jesus would all theassistance that we have with
I mean, you name it, we got it.
(11:46):
So there's no reason why youcan't set a reminder in your
Hey, renew your new credit cardinformation and go daddy.
Again, if the electric companycouldn't charge your card and
you bet you're actually going tomake it a top priority and say,
got to make sure this is takencare of.
I mean, obviously, you know, ifthe worry about that because
(12:09):
a lot of these domain companies,they do either monthly or yearly
years.
I mean, who's going to rememberto update a credit card in five
Putting in your calendar.
This is, you know, this is notdifficult.
So basically what you want to dois you want to get something
You might have heard of a few ofthese.
(12:29):
There's one password.
There's Dashlane.
There's a whole bunch of them.
One of them that I think isreally user friendly and is
know, small business owner whowants access to their passwords
is one password.
I'm going to put a link in thedescription that's going to give
(12:52):
password this way.
You know exactly what I'mtalking about.
And when you create an account,it's going to walk you through
One password was made forconsumers for regular everyday
So they're going to make itextremely user friendly for
You don't have to be a tech guruto use this application.
(13:14):
And this could be installed onyour laptop.
This could be installed on youriPhone.
This could be installed.
You can access it on the web.
This way you can view passwords.
But the most important aspect ofthis is the fact that when you
on your iPhone, a really coolutility built into it is that
(13:40):
you store your passwords withinSafari, they have the equivalent
What does that mean?
That means that you don't haveto store your passwords inside
And what this allows you to dois the same way that you would
(14:00):
Facebook.com or whatever it is.
You can do that with onepassword and it's very native.
So I'm probably going to releasea video on how to set this all
But to get started and to justget things moving, download one
and start storing your passwordsin there.
(14:21):
All of them.
Every single password that youwould use.
Even if you think you're notgoing to use it, put it in there
Because one day you might turnaround and say, you know what?
I need a password and I can'tfind it and this will help.
If you're a small business or amedium business and you don't
(14:41):
to take over things right now,like handling your marketing,
anything, you might not thinkthat you need one.
And that's fine.
You might go a year, two years,three years without an agency.
Well, the sudden year four, yousay, you know what?
We got some revenue and we'restarting to gain traction for
(15:03):
Why don't we invest in somemarketing or why don't we do a
All right, great.
You hire the agency.
They're all excited.
They go, oh yeah, let's do this.
We'll start next week.
We could sign quickly.
Oh, okay.
Next week's not going to workfor us because, you know, you
(15:26):
Like my hosting, my Facebook,all this stuff.
I don't have any of that.
I don't have it ready right now.
That's not good.
So this one password thing willhelp you because the set of
You could now tell the agency,oh yeah, you know what?
(15:47):
I'm going to add you guys tohave shared access to my
And what this is going to allowyou to do is you can now log in,
You could take care of ourdomain name and all that stuff.
And there's no delay that canhappen same day.
We could sign the contract.
We could start next week.
(16:08):
Great. We have everything weneed.
You'll be really surprised as tohow that changes the view of the
I know this feeling.
I go through it all the timewith new clients.
I say to myself, my God, how isit possible?
They run these guys run such asuccessful business.
(16:31):
Yet they don't know what theirFacebook login is.
And it's not a good look becauseit as a business owner, it
You know, you're notcoordinated.
I mean, just pretend that thatwas a customer and they asked
And instead of you knowing whatthe price is by looking it up
(16:55):
I put that price on a stickynote in my draw somewhere.
The customer is going to say,wait, why don't you even know
And you don't know where to findit?
I mean, I expected to know, youknow, oh yeah, that's true is a
No, but it's going to look it upin a computer, right?
Look at that.
You're you looking it up in acomputer is already telling the
(17:17):
They got everything.
They got their stuff together.
They were organized.
But now, if an agency doesn'thave that same feeling, they're
ah, these guys really seriousabout this because they don't
It's not a good look.
And it's not going to help youat all with what you want to
(17:40):
tools available to you in thetimeline that you need it.
Now, you may be wondering, well,Joe, why would I want to give
And you are absolutely correct.
That is not the point of thisepisode.
The point of this episode is tolet you know that you should
(18:05):
so that you can access theseaccounts and invite the proper
Now, I know you must bewondering, why don't I just use
I mean, I already have all myother personal passwords in
One of the major reasons why youshouldn't use those passwords is
(18:31):
what if you don't use that webbrowser today?
And you might say, oh, no, I usethat all the time.
There are some websites thataren't Safari friendly.
They aren't Google Chromefriendly.
They aren't Microsoft Edge.
Well, internet explorer used tobe its own thing, but Microsoft
Anyway, but the point is, youmight not use that browser.
(18:53):
And then if you need access tothat password, now you're stuck.
Whereas, if you have somethinglike a one password that they
if you want to go that route oryou doesn't matter, you just
and or on your desktop and thenyou hand type it in.
Whatever approach you want totake, the browser passwords are
(19:18):
There's I'm not saying not touse them, but it's not a place
centrally store informationother than passwords as well.
So these other pieces ofinformation that will come in
For example, going back to thewhole GoDaddy example, just
(19:43):
doesn't mean you're no wayyou're account ideas or your
If you've ever had to reach outto GoDaddy support, you know
what is your account ID and whatis your support pin?
So what you can do in onepassword is you can actually
note inside of there and you'llhave your account ID and your
(20:08):
place to store that because it'sencrypted and you will only have
It's not going to be on a stickypad somewhere.
And the benefit of that is thatnow, let's say you do hire
to your one password businessaccount. You can do that safely
(20:32):
It's not like, oh hey Jennifer,we just hired you for social
username and password. Rememberto store that somewhere safe.
right? No, they're going to justdo their job and log in and
where they store it. Whereas youcan control this a little bit
(20:55):
a one password. You're not goingto give them access to your
No. So this is a good way tostart to get into that habit of
through the application, notactually verbally writing it
You know, might not be a bigdeal at first. You might say, oh
(21:18):
you fire them and the next dayyou don't know, you don't know
change a password or put up apost. That's an insulting post
So you want to take control ofthis that you could manage this
Something like a one password isstep one for managing your
(21:43):
this was the first thing that Iwanted you to do. You know, it's
all of this information, all ofthese user accounts and just
This is where you store itinside of a one password. And
If you have trouble, just sendme an email, my email is also in
(22:08):
And I'll help you walk throughit. I mean, it's, you know, it's
a difficult application tomanage. It might take a little
to get the flow of things, youknow, to get used to you logging
Maybe you don't trust it atfirst. That's fine. A lot of
(22:31):
you to put your bank account oryour social security number in
safe because it's encrypted. Youknow, start small start with
your, you know, your Facebook,uh, username and password,
you might be able to recover.
That's not something that's likepeople don't treat these
(22:53):
accounts like their utilities.
and you can't log into it andyour customers are asking you
It's snowing today. Are you guysopen or closed? You know, the
are, you know, when you startgetting all these responses from
(23:14):
gee, oh, man, how can I makethis easier? This is how. So go
one password, not password one,one password. And once that's
there, I promise your life isgoing to be 100 times easier.
(23:35):
where I guide you through otheraspects of how you could manage
This is the information thatlives and greets with your
this is your online identity. Sothis is why you have to keep it
You ever have a vendor or anagency come on board and you
(00:04):
name or password?
Or maybe they requested to be anadmin of your Facebook page, but
email address because you don'tknow what email address is
That's what this episode's allabout.
Managing the information foryour digital infrastructure.
This pertains to not only smallbusiness owners, but medium and
(00:27):
I've seen this so many timesover the course of the past 20
And if you really think aboutit, it's the equivalent of the
check on your breaker box andyou don't know where that is.
How is that possible?
He's going to say, wait, youdon't know where your circuit
I mean, if what happens if thepower goes out and you need to
(00:50):
know where that is, that's badnews for your business.
And your digital assets, likeyour Facebook account, your
your website.
I mean, if it's as vital, ifyour website goes down and
of importance as if you're powergoes off inside of your business
(01:14):
items, then you need to listento this episode because the fact
your website or you don't knowwho's hosting your website is a
I mean, this is a digital age.
So it's like I said, it's theequivalent of one of your
(01:36):
of business and you don't knowwhere things are located and you
start.
All right.
So the first topic that we'regoing to cover is how do I find
All right.
Step one is, do you have theinformation?
No, Joe, I don't have it.
So let's move on to the nexttopic, which is how do I find
(01:57):
So if this is pertaining to yourwebsite, there's multiple ways
information.
If you have your domain namehandy, which you do, it's your
If you have that address handy,and I'm going to put these links
(02:17):
All you have to do is run.
It's called the Who is and ittells you who's responsible for
The reason why we start with thedomain name is nine times at a
Your domain hosting company isgoing to be the same person who
(02:39):
the actual files to yourwebsite.
I know a lot of people will say,no, that's not true.
But let's be honest, everyoneknows who GoDaddy is.
They're a household name.
And GoDaddy used to do domains,and then they had hosting.
And now they make it really easyto just say, all right, if
domain with us, you might aswell host it here too.
(03:01):
So a lot of people go withGoDaddy, and they host the
So if it's hosted on GoDaddy, ifyour domain is on GoDaddy, most
is also on GoDaddy.
So that's step one.
Okay, so you found where yourwebsite domain name is.
(03:22):
How do you know if it's hostedthere?
So let's just take an example.
You know, obviously I can't gothrough all of the examples.
But one great example that'sprobably pretty universal at
So you go to log in to GoDaddy.
If you forgot your password,that's fine.
You just hit the button.
(03:43):
This has forgot password.
If you don't have access to theemail address associated with
have a little bit of a largerproblem.
But it's still manageable.
You reach out to their support.
And what they do is they eitherhelp you with finding out what
Or if you don't have access tothat email anymore, then you do
(04:08):
jazz, which is you send themyour driver's license or some
shows that you are the owner ofthat website.
This is not going to be like amonth-long process.
I do this all the time.
It takes less than 24 hours.
Sometimes it takes less than afew hours.
If your verification goesthrough quickly.
But you'll be back up andrunning in no time.
(04:29):
And once you have access, whatyou do is in your account.
At the top, you're going to seea menu.
And this might be outdatedbecause they change their
Every couple of months, God onlyknows maybe even tomorrow.
Somewhere you're going to see amenu, just like how on a regular
(04:50):
contact us.
There's going to be a menu upthere.
It might look like a hamburger.
It might look like nine dots.
Or it might actually say viewyour products, view your
along those lines.
What you're looking for is viewyour domains.
Okay?
(05:10):
When you go to that page, you'regoing to see a list of names, a
Some of them might match yourdomain.
Some of them might not becausetheir other domains purchased in
and optimization, whatever itmay be.
(05:30):
But if you see your domainthere, then you found your
That's step one.
You can verify that you are onthe right path.
And if you don't see it, but yousaw GoDaddy in the who is scam,
on a different GoDaddy account.
So how you would solve that isyou can reach out to GoDaddy
(05:55):
ask them, you're a customer.
Don't forget that just becauseGoDaddy is just big tech
You're still a customer.
So they want your money.
They want to help you becausethey know they'll be getting
So what you do is you reach outto one of their support guys.
They have a chat or you callthem up.
(06:16):
And you tell them, I don't knowwhat account my hosting is
Here's my address.
Here's my WWW address.
And nine times out of ten,you're not going to have a
They're going to be able to helpyou within a couple minutes.
And you might actually identifyyourself.
What's your business name?
What's the address of thebusiness?
(06:38):
They have to make sure you'renot just somebody of the street
website.
So, but anyway, once you verifythe desk where your domain is
actually go to the hostingsection of GoDaddy.
Now, this is really importantfor this part of this tutorial.
(07:00):
The most important thing you'regoing to look for is either it's
or CPANAL or there's a couple ofother ones like business plan.
If you see a product in there,okay, and don't, you know, a lot
this is technology.
I don't know what this means.
(07:20):
Stop it.
If you view a list of productsin there, just read what it
As I say, the locks hosting doesa basic hosting, anything with
And you know what?
If you don't, if you don't seeit right away, go to the billing
You know, if you got chargedfor, you know, something you
(07:43):
know, Verizon or any or optimum.
It's the first thing you'regoing to do.
You're going to talk to thebilling department, right?
And you're going to say, wait asecond, what was I charged for?
This is the same, this is thesame approach for your hosting.
There's no reason why you can'ttreat your hosting vendor as you
like a utility provider.
There are utility also.
(08:04):
So just ask them these questionsor call them up.
They will walk you through this.
It's not really difficult to gothrough this step.
A lot of people are just soscared and afraid because as
they think that you need to be,oh my God,
you have to be an engineer oryou need to be the smartest
(08:26):
You really don't to get thisaccess and to get your username
for you if you just log in isthe simplest step and this is
Am I expecting you to code awebsite?
All you're doing is finding outif you could log in to your
at the end of the day, if youdon't have somebody who's doing
(08:48):
person doing it.
So this is the point of thisepisode is to help you manage
So let's say you log in, youhave your hosting plan and it
or CPAD or something like that.
Congratulations because you havenow, you now have your username
(09:11):
log in to your domain as well asyour hosting.
Remember, they are two separatethings.
You might have your domainhosted with Google.
They might be your domainassociate or name cheap.com or
your hosting on a little boxsomewhere sitting in someone's
(09:36):
God only knows, but your domainand your hosting you now have
step.
You're not at the mercy ofsomebody else or you're not at
that you once had that you firedthree months ago and you don't
You now have it.
(09:58):
So this is really good.
So now that you have it, what doyou do?
What do you do with thisinformation?
Do you write it on a sticky padand you put it in your draw?
Is that going to help you ifyou're out to lunch somewhere
that says, I'm trying to buysome e-commerce products and
(10:18):
Is that going to help you?
That little sticky note that'sin your draw?
I don't think so.
So what we're going to bediscussing in the next couple of
passwords?
What is a secure environment tostore my passwords?
And most importantly, how am Igoing to access that in case of
(10:39):
I mean, nowadays, everyone hasan iPhone or an Android device.
They all have modern technologybuilt into it.
Web browsers like Safari orChrome, where you can access
If your website goes down, youliterally can access your
Most of the time when websitesgo down, it's not even a
(11:04):
It could have been your creditcard expired.
I mean, over the course of thepast five years alone, I
that I could think of and Ididn't do anything.
All I did was ask the client,did you update your credit card
provider?
And you guys do get the emails.
(11:25):
The problem is these companiessend out so much spam that of
junk.
It goes to junk for me and I ownan agency.
It's just the way it is.
So it's difficult.
So sometimes you have to addstuff to your calendar.
I mean, Jesus would all theassistance that we have with
I mean, you name it, we got it.
(11:46):
So there's no reason why youcan't set a reminder in your
Hey, renew your new credit cardinformation and go daddy.
Again, if the electric companycouldn't charge your card and
you bet you're actually going tomake it a top priority and say,
got to make sure this is takencare of.
I mean, obviously, you know, ifthe worry about that because
(12:09):
a lot of these domain companies,they do either monthly or yearly
years.
I mean, who's going to rememberto update a credit card in five
Putting in your calendar.
This is, you know, this is notdifficult.
So basically what you want to dois you want to get something
You might have heard of a few ofthese.
(12:29):
There's one password.
There's Dashlane.
There's a whole bunch of them.
One of them that I think isreally user friendly and is
know, small business owner whowants access to their passwords
is one password.
I'm going to put a link in thedescription that's going to give
(12:52):
password this way.
You know exactly what I'mtalking about.
And when you create an account,it's going to walk you through
One password was made forconsumers for regular everyday
So they're going to make itextremely user friendly for
You don't have to be a tech guruto use this application.
(13:14):
And this could be installed onyour laptop.
This could be installed on youriPhone.
This could be installed.
You can access it on the web.
This way you can view passwords.
But the most important aspect ofthis is the fact that when you
on your iPhone, a really coolutility built into it is that
(13:40):
you store your passwords withinSafari, they have the equivalent
What does that mean?
That means that you don't haveto store your passwords inside
And what this allows you to dois the same way that you would
(14:00):
Facebook.com or whatever it is.
You can do that with onepassword and it's very native.
So I'm probably going to releasea video on how to set this all
But to get started and to justget things moving, download one
and start storing your passwordsin there.
(14:21):
All of them.
Every single password that youwould use.
Even if you think you're notgoing to use it, put it in there
Because one day you might turnaround and say, you know what?
I need a password and I can'tfind it and this will help.
If you're a small business or amedium business and you don't
(14:41):
to take over things right now,like handling your marketing,
anything, you might not thinkthat you need one.
And that's fine.
You might go a year, two years,three years without an agency.
Well, the sudden year four, yousay, you know what?
We got some revenue and we'restarting to gain traction for
(15:03):
Why don't we invest in somemarketing or why don't we do a
All right, great.
You hire the agency.
They're all excited.
They go, oh yeah, let's do this.
We'll start next week.
We could sign quickly.
Oh, okay.
Next week's not going to workfor us because, you know, you
(15:26):
Like my hosting, my Facebook,all this stuff.
I don't have any of that.
I don't have it ready right now.
That's not good.
So this one password thing willhelp you because the set of
You could now tell the agency,oh yeah, you know what?
(15:47):
I'm going to add you guys tohave shared access to my
And what this is going to allowyou to do is you can now log in,
You could take care of ourdomain name and all that stuff.
And there's no delay that canhappen same day.
We could sign the contract.
We could start next week.
(16:08):
Great. We have everything weneed.
You'll be really surprised as tohow that changes the view of the
I know this feeling.
I go through it all the timewith new clients.
I say to myself, my God, how isit possible?
They run these guys run such asuccessful business.
(16:31):
Yet they don't know what theirFacebook login is.
And it's not a good look becauseit as a business owner, it
You know, you're notcoordinated.
I mean, just pretend that thatwas a customer and they asked
And instead of you knowing whatthe price is by looking it up
(16:55):
I put that price on a stickynote in my draw somewhere.
The customer is going to say,wait, why don't you even know
And you don't know where to findit?
I mean, I expected to know, youknow, oh yeah, that's true is a
No, but it's going to look it upin a computer, right?
Look at that.
You're you looking it up in acomputer is already telling the
(17:17):
They got everything.
They got their stuff together.
They were organized.
But now, if an agency doesn'thave that same feeling, they're
ah, these guys really seriousabout this because they don't
It's not a good look.
And it's not going to help youat all with what you want to
(17:40):
tools available to you in thetimeline that you need it.
Now, you may be wondering, well,Joe, why would I want to give
And you are absolutely correct.
That is not the point of thisepisode.
The point of this episode is tolet you know that you should
(18:05):
so that you can access theseaccounts and invite the proper
Now, I know you must bewondering, why don't I just use
I mean, I already have all myother personal passwords in
One of the major reasons why youshouldn't use those passwords is
(18:31):
what if you don't use that webbrowser today?
And you might say, oh, no, I usethat all the time.
There are some websites thataren't Safari friendly.
They aren't Google Chromefriendly.
They aren't Microsoft Edge.
Well, internet explorer used tobe its own thing, but Microsoft
Anyway, but the point is, youmight not use that browser.
(18:53):
And then if you need access tothat password, now you're stuck.
Whereas, if you have somethinglike a one password that they
if you want to go that route oryou doesn't matter, you just
and or on your desktop and thenyou hand type it in.
Whatever approach you want totake, the browser passwords are
(19:18):
There's I'm not saying not touse them, but it's not a place
centrally store informationother than passwords as well.
So these other pieces ofinformation that will come in
For example, going back to thewhole GoDaddy example, just
(19:43):
doesn't mean you're no wayyou're account ideas or your
If you've ever had to reach outto GoDaddy support, you know
what is your account ID and whatis your support pin?
So what you can do in onepassword is you can actually
note inside of there and you'llhave your account ID and your
(20:08):
place to store that because it'sencrypted and you will only have
It's not going to be on a stickypad somewhere.
And the benefit of that is thatnow, let's say you do hire
to your one password businessaccount. You can do that safely
(20:32):
It's not like, oh hey Jennifer,we just hired you for social
username and password. Rememberto store that somewhere safe.
right? No, they're going to justdo their job and log in and
where they store it. Whereas youcan control this a little bit
(20:55):
a one password. You're not goingto give them access to your
No. So this is a good way tostart to get into that habit of
through the application, notactually verbally writing it
You know, might not be a bigdeal at first. You might say, oh
(21:18):
you fire them and the next dayyou don't know, you don't know
change a password or put up apost. That's an insulting post
So you want to take control ofthis that you could manage this
Something like a one password isstep one for managing your
(21:43):
this was the first thing that Iwanted you to do. You know, it's
all of this information, all ofthese user accounts and just
This is where you store itinside of a one password. And
If you have trouble, just sendme an email, my email is also in
(22:08):
And I'll help you walk throughit. I mean, it's, you know, it's
a difficult application tomanage. It might take a little
to get the flow of things, youknow, to get used to you logging
Maybe you don't trust it atfirst. That's fine. A lot of
(22:31):
you to put your bank account oryour social security number in
safe because it's encrypted. Youknow, start small start with
your, you know, your Facebook,uh, username and password,
you might be able to recover.
That's not something that's likepeople don't treat these
(22:53):
accounts like their utilities.
and you can't log into it andyour customers are asking you
It's snowing today. Are you guysopen or closed? You know, the
are, you know, when you startgetting all these responses from
(23:14):
gee, oh, man, how can I makethis easier? This is how. So go
one password, not password one,one password. And once that's
there, I promise your life isgoing to be 100 times easier.
(23:35):
where I guide you through otheraspects of how you could manage
This is the information thatlives and greets with your
this is your online identity. Sothis is why you have to keep it
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