The Pawcast - The Business Side of the Pet Industries

The Pawcast - The Business Side of the Pet Industries

A podcast hosted by Dr. Molly & Todd Rowland covering the business side of the pet industries.

Episodes

The Pawcast Intro Episode

April 2, 2023 • 16 mins

This episode gives a background on Dr. Molly & Todd Rowland, why they wanted to start the podcast, and what the podcast will cover.

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Boundaries Part I- Customers and Personal Life

April 10, 2023 • 34 mins
This episode goes over why it is important to set boundaries with customers, procedures, and policies. Work/life balance and respect are essential parts of a positive quality of working life! Follow us on IG @ the_pawcast_411Follow Ethan on IG @ e_mandietrich_groomer
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Boundaries Part II- Team Members & Leadership

April 17, 2023 • 31 mins
This episode goes over how to address boundary issues with other team members and leadership, and why they are important.
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Preventative Maintenance: Body, Mind, & Equipment

April 24, 2023 • 30 mins
In this episode Dr. Molly & Todd go over the importance of preventative maintenance for body, mind, and equipment. The episode goes over must-haves to stay ahead of potential career-ending issues and prevent burnout.
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Give Your Groomer a 2nd Date

May 8, 2023 • 6 mins
In this episode Dr. Molly goes over the importance of customer communication and constructive feedback.
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Rants & Raves: We Don't Negotiate With Terrorists (And I'm Not Talking About the Furry Type!)

May 29, 2023 • 29 mins
In this episode Dr. Molly & Todd go over a few personal and submitted rants in the pet grooming industry involving unsolicited advice, customer unrealistic expectations, and pricing negotiating (or not!) The episode concludes with a rave about continuing education and the mention of the Rocky Mountain Groom Expo in Colorado Springs, CO July 7-9, 2023.
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Forms and Agreements

June 5, 2023 • 32 mins
Dr. Molly and Todd address groomer concerns and questions about agreement forms and pet releases, why they are important, and how to work them into your business model.
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What's Next

June 12, 2023 • 10 mins

This episode highlights some upcoming industry expos as well as touches on the educational courses Dr. Molly will be presenting at Rocky Mountain Pet Expo and the U.S. Pet Pro Classic. This episode also highlights team member and industry spotlight interviews to come and introduces The Pawcast Facebook groups now available to share and network.

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PetQuest Team Member Interview w/ Ethan Parsons

June 22, 2023 • 25 mins
In this episode Dr. Molly and Todd talk with their longest team member, Ethan Parsons, live during night 1 of PetQuest! Ethan talks about his sponsorship with Precision Sharp, why he made the switch from corporate to private, competition grooming, the support for the LGBTQ+ community, and much more!
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Rants and Raves from PetQuest

June 27, 2023 • 37 mins
In this episode Dr. Molly & Todd discuss the positive environment and education at PetQuest along with rants regarding feedback from other attendees. Issues addressed include not being able to charge your worth, afford a software, address employee feedback, and more.
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Rocky Mountain Groom Expo Recap

July 17, 2023 • 11 mins
In this episode Dr. Molly & Todd recap their recent trip to the inaugural Rocky Mountain Groom Expo in Colorado Springs, CO.Reach the Pawcast at 615-545-4859
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Samantha Palya- The Enrichment Stylist

August 7, 2023 • 35 mins

In this episode, Dr. Molly & Todd speak with grooming industry leader Samantha Palya about the benefits of enrichment practices for stylists, owners, and the pets in our care! Samantha shares tips, suggestions, and stories from her 23+ years as a grooming business owner. Check her out at upcoming Barkleigh groom shows, her YouTube channel, and FB pages.FacebookThe Enrichment Stylist - YouTubeTheenrichmentstylist@gmail.com

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MoeGo Client Success Team

August 14, 2023 • 42 mins
In this episode Dr. Molly & Todd talk with Cheer & James from the MoeGo Client Success team to discuss the background, development and innovative strategies being used to constantly evolve their software program. The conversation highlights favorite features, time (and money) saving applications, and what's new and in the works for MoeGo. **The Pawcast is in no way sponsored by MoeGo-we just feel strongly about the benefits...
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Denise Heroux- The Ambitious Groomer

August 21, 2023 • 39 mins
In this episode, Dr. Molly & Todd speak with industry leader Denise Heroux (The Ambitious Groomer) about her background in grooming, how she became a business owner, and some of the content of her educational courses. Denise is a wealth of information regarding employee onboarding, retention, adaptation within the industry, and the importance of policies and procedures. She can best be reached through her Ambitious Groomer FB p...
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Malinda Malone-The Frontline Coalition: Pet CPR+ First Aid + Wellness

August 28, 2023 • 17 mins

In this episode Dr. Molly & Todd speak with CPR + First Aid + Wellness industry leader Malinda Malone. Malinda founded The Frontline Coalition in 2021 but has been instructing this important topic since 2009. The Frontline Coalition offers hands-on, in-person, scenario-based training to prepare pet professionals (and pet parents) on how to handle pet emergencies from minor accidents to taking life-saving measures!The Frontline ...

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Wagn'Tails Mobile Conversions CEO Dennis Gentz

September 4, 2023 • 33 mins

In this episode, Dr. Molly & Todd speak with Wagn'Tails CEO Dennis Gentz on the start-up and history of Wagn'Tails, the constant innovation and support they provide to customers, and what is new and next for mobile groomers!

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Mobile Financing w/ River Rock Financial Specialist Michael Shultz

September 11, 2023 • 20 mins

In this episode Dr. Molly & Todd talk with finance specialist Michael Shultz from River Rock Financial Services on another financing avenue available for groomers. River Rock Financial has a long-standing relationship with banks all over the U.S. and excels in special-equipment financing, such as mobile grooming vans. As many mobile groomers (new and established) have seen, financing this highly specialized and specific equipme...

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Groom Expo Signout & Rants/Raves

September 18, 2023 • 28 mins
In this episode Dr. Molly & Todd discuss the awesome experience that is Groom Expo, what to plan for if you've never been, and recaps some of the great education offered! They also talked about the top-level education provided at U.S. Pet Pro Classic in TX 10/6-10/9 and what classes they will be presenting. Make sure to subscribe to The Pawcast podcast and follow us on social media for exciting updates coming soon!
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Blake Hernandez- Make Education Work For You

September 27, 2023 • 28 mins
In this episode Dr. Molly & Todd talk with Blake Hernandez on how he got into grooming, the role he plays in the education space, as well as the importance and accessibility of quality education. Additional topics include details on Barkleigh's Pet Pro Cruise, bragging on beginners, where you can find Blake coming up, and a little on balancing life! Make sure to subscribe and follow The Pawcast: The Business Side of the Pet Ind...
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It's a Ruff Life w/ Emily & Chris Elias

October 2, 2023 • 37 mins
In this episode Dr. Molly & Todd talk with co-owners Emily & Chris Elias of Ruff Life mobile grooming. Emily & Chris own & manage a mobile fleet operating in 2 states, consisting of 13 vans, 18 employees, and growing! As a team, they point discuss the importance of quality on-boarding, efficient scheduling, and employee satisfaction. Find them teaching at Pet Pro Classic and make sure to follow their FB Page How To...
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