THRIVE, a Paychex Business Podcast

Is your team truly showing up or just going through the motions? Suzi Craig, VP of Workplace Mental Health at Mental Health America, joins host Gene Marks to uncover what small business leaders can improve when it comes to supporting their teams. From building a culture of trust and psychological safety to spotting struggling employees before they walk out the door, Suzi delivers actionable advice every business owner needs. Plus, ...

The pro-business aura of the current administration shouldn’t lull owners into a sense of invincibility, says Gene Marks, as he cites a major ruling by the Department of Labor against a restaurant in Oregon. Fines at the federal and state level can be financially devastating, plus misclassifying workers is a black eye on one’s reputation. The immigration crackdown hasn’t shorted the labor market nor has it produced wage gains. In A...

With banks making money and reporting solid consumer spending and stable credit while several manufacturing reports indicate renewed momentum in the industry, there is a positive glow on the U.S. economy. However, host Gene Marks says that as much as this news is good, there is a growing voice around risk associated with energy prices, inflation, and credit balances, not to mention tariffs and unpredictable policy shifts that could...

Artificial intelligence is working for and against Gen Z, hindering their first job searches while also enabling them to manage workloads as they engage in polywork. Gene Marks looks at the latest trend of the new generation of workers, as well as what this eventually could mean for the labor market. In other news, cybercrime is costly – nearly $22 billion in losses in 2025, according to an FBI report. Gene suggests training and ot...

Think org charts are just boxes and lines? Think again. Gene Marks sits down with OrgChart CEO Tom McCarty to explore how a living, data-connected org chart can transform workforce planning, boost company valuation, support AI-readiness, and give employees a clear path forward. From 30-person shops to enterprise teams, this conversation will make you rethink how you manage your most valuable asset.

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Job growth and wage growth have cooled, according to the Paychex Small Business Employment Watch and even Homebase, but the overarching theme is that small businesses continue to be resilient in an ever-changing landscape. Gene Marks points out that businesses are being more selective when hiring and cutting costs rather than jobs. In other news, lawsuits around accessibility – mainly concerning websites – under the Americans with ...

With the many challenges small business owners face on a regular basis, add forgoing pay for themselves. A survey by Bluevine found that 3 in 10 have invoice problems that cause cashflow issues that result in them not paying themselves. Host Gene Marks offers four tips on how to address the problem. In the tech startup world, funding might get a little easier with Congress voting to free up billions in grants. Speaking of easier, A...

Small business owners are feeling cautiously hopeful, but far from settled. In this episode of THRIVE, host Gene Marks sits down with Holly Wade and Peter Hansen from the National Federation of Independent Businesses (NFIB) to break down what their three signature indexes — Optimism, Uncertainty, and Employment — are really telling us about small business in 2026. From interest rates to federal policy shifts, find out why confidenc...

A new Mercer survey finds that only 54% of U.S. employers are ready to comply with pay transparency regulations, while host Gene Marks says it’s a smart business practice, whether or not your state requires it. A 1-800Accountant survey reveals that 57% of small business owners admit to questionable tax deductions, with complexity, not intent, being the real culprit. And while a Goldman Sachs study shows most small businesses are us...

A report finds that entrepreneurs are optimistic about business prospects but nearly one-third want to sell. Gene Marks says take the positivity with a grain of salt from the sellers, plus take advantage of buying a business that already exists. Employers struggling to find labor aren’t shy about paying more for what they can find, according to a report by the National federation of Independent Businesses, with nearly 50% increasin...

What happens when a Hallmark star meets a business podcast? Actress and Lioness executive producer Jill Wagner joins Gene Marks to reveal the business savvy behind her 20-year career. From cold-calling Taylor Sheridan to building a real estate portfolio, Jill treats her career like a CEO treats a company. She opens up about handling rejection, knowing your worth, managing money, and finding structure in the chaos of Hollywood. Whet...

With the U.S. Supreme Court ruling against the legality of some tariffs and another court ruling that refunds must be paid, host Gene Marks offers business owners several tips on how to set themselves up to get their piece of billions of dollars returned. The Paychex Small Business Employment Watch paints a more stable picture of job growth than the federal government, which announced a loss of 92,000 jobs in February. A new weekly...

A quarterly check-in with the National Federation of Independent Businesses finds optimism in many industry sectors, led by Manufacturing. Host Gene Marks says he’s hearing the same things when he speaks at association events. On the not-so-rosy side, almost 70% of HR leaders expressed concern over a lack of data to make effective decisions on raises and promotions – citing fragmented systems and manual entry. OpenAI ready to relea...

Host Gene Marks takes us through a whirlwind few days regarding tariffs, including the decision by the U.S. Supreme Court to strike down a majority of the president’s tariffs as unconstitutional. He’ll explain what might happen next with tariffs, why no one should expect a refund without litigation, and what businesses can do moving forward with a new set of tariffs in place. Listen to the podcast.  

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The Paychex Small Business Employment Watch for January reveals that job growth and hourly wage growth remain steady to start 2026, but host Gene Marks expresses some concern that wage growth is hovers around the inflation percentage. A survey from the Philadelphia Business Journal highlights a burnout concern by Millennials and Gen Z workers who continue to fear taking time off and push themselves toward professional burnout. Gene...

Forget pizza parties and pep talks — best-selling author and Front Row Seat podcast host Ken Coleman reveals why traditional motivation tactics fail and what actually drives employee engagement. Discover the three human needs that transform retention, productivity, and profitability, plus the two simple questions every leader should ask their team. Ken explains why your job isn’t to motivate anyone and shares his proven framework f...

The Small Business Administration had a busy past few weeks in the news and for their communications department. An article reported on the agency’s reported record growth in 2025, including nearly $100 billion through the 7(a) and 504 loan programs. U.S. manufacturing gained millions in support from the Working Capital Pilot program. A bill in the U.S. Senate aims at providing free AI training and guidance nationwide, and the agen...

Even with the partial government shutdown now over, the lingering impacts to employers and employees will be felt throughout 2026. The IRS is short-staffed and already communicating that there will be delays in tax refunds, which hurts finances and potentially morale and budgeting. Agentic commerce hits a snag because the payment guardrails aren’t ready for bots yet, creating purchasing bottlenecks. Tariffs are still affecting supp...

Regardless of whether a partial federal government shutdown happens this week, businesses should be prepared and plan accordingly for potential impacts. Several large U.S. banks are entertaining the thought of a 10% rate on a credit card, which flies in the face of all warnings the banking industry has put out there on any such move. An AI company has been sued because it allegedly helped companies score job candidates without the ...