The Payments Podcast

The Payments Podcast

Are you interested in learning more about the trends and stories that develop in the payments and financial technology industry? You’re in the right place. Find out exactly why The Payments Podcast will soon become your go-to source for anything you wish to know in the world of payments. Brought to you by Bottomline. Selected from thousands of podcasts on the web and ranked by relevancy, authority, social media followers and freshness, FeedSpot has recognised The Payments Podcast as one of the top 15 payments podcast channels worth listening to and subscribing to.

Episodes

Inside Finance: Metrics, Modernization, and Momentum

July 9, 2025 • 16 mins

In this insightful episode of the Paymode series, Paul sits down with Patrick Sunday, Chief Accounting Officer at Bottomline, to explore the evolving role of the finance function in today’s fast-paced environment. Patrick shares his experience leading a global finance team, offering a behind-the-scenes look at how finance is transforming from a traditional reporting role into a strategic powerhouse. From leveraging AI and digital t...

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Transcript

From Spreadsheets to Security: Tokenizing Business Payments

June 24, 2025 • 11 mins

In this episode, we speak with Bottomline’s Mark Bish about how tokenization—beyond PCI DSS—can secure B2B payments, and the importance of not holding customer banking data in spreadsheets or on systems where it’s accessible by employees. Mark shares how replacing bank account data with anonymous tokens, reduces fraud risk, simplifies compliance, and protects against both external and insider threats.

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The Unfinished Journey of AP: Insights from Ardent Partners 2025

June 10, 2025 • 16 mins
This episode features Andrew Bartolini of Ardent Partners discussing the 2025 State of ePayables report. While accounts payable (AP) has advanced over the past two decades, full automation is still uncommon. Key findings highlight the need for alignment between AP, procurement, and treasury, the underreported fraud risks, and AI's growing impact. Reflecting on the report's content, Andrew also urges AP teams to transition from tran...
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Breaking Down Silos Between Treasury & AP

May 30, 2025 • 10 mins
In this episode, we talk with Kat Moy, Head of Education at the Accounts Payable Association (APA), about the ongoing disconnect between Accounts Payable (AP) and Treasury teams. They explore why these silos exist, the downsides of poor collaboration, and how strategic alignment can help improve cash flow, reduce costs, and manage risk. Kat shares practical tips like using centralized platforms and cross-functional training, and hi...
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The Negative Consequence of Outdated Technology

May 5, 2025 • 12 mins
In this Paymode episode, Bottomline's Tom Dolan explores the risks of outdated technology in accounts payable and receivable, highlighting the impact of legacy processes and systems. Turning to emerging and embracing innovations, Tom discusses the transformative impact of AI and data analytics in modernizing these functions to create efficiencies and enable smarter decision-making.
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ISO 20022: The 6 Month Countdown Begins

April 30, 2025 • 17 mins
It’s crunch time and the ISO 20022 deadline is only six months away. Our host chats with Bottomline’s payments expert, Frederic Viard, on this structured, machine-readable format and the global harmonization intention that sits behind it. All the big banks are ready for the deadline, but what does it mean for other financial institutions that aren’t? What are the risks, the options, the penalties, and what needs doing? Fred also ta...
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Staying Ahead of Payment Fraud and Business Email Compromise

April 15, 2025 • 16 mins
In the special edition of the Payments Podcast Paymode Series, Paul McMeekin chats with Katie Elliot about how companies can keep fraud at bay and protect their business payments, including mitigating against BEC and check fraud. She also shares tips on trends that businesses should prepare for from a fraud perspective.
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Vanishing Silos: Modernizing Data and Cash Management

March 26, 2025 • 24 mins
In this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
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Fraud: The collusion between internal and external bad actors

March 10, 2025 • 19 mins
On the back of recent payment fraud research, our host chats with Eliza Thompson of digital financial crime platform Themis, on how fraudsters exploit the interplay between insider access and external attack vectors with payment fraud. This issue is increasingly concerning, with over 45% of respondents identifying collusion as a primary threat. Eliza shares her insights on what banks and businesses can do to help identify and reduc...
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Accelerate Action: Progressive mindsets and inclusive behaviors

February 27, 2025 • 19 mins
In this episode, we celebrate International Women's Day by acknowledging women's achievements and advocating for gender parity. Champions Julie Ashmore-Dann, Carrie White, and Zhenya Winter share their thoughts and experiences on positively accelerating action to support women's advancement.
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Embedding a B2B Payments Network into Digital Banking

February 23, 2025 • 18 mins
ACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
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A CTO's Technology Outlook for 2025

February 5, 2025 • 9 mins
Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present threat and prevention of fraud.
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Top 5 Trends Shaping B2B Payments in 2025

January 14, 2025 • 12 mins
As we approach 2025, it's an excellent time for finance leaders to take stock, reassess, and plan for the upcoming year. Finance teams of all sizes will strive to achieve more with fewer resources while adapting to external technology advancements, economic shifts, payment regulations, and fraud prevention measures. In this episode, we interview BNY’s Head of B2B Payments, Rhea Wagh, to gain her insights on the trends, themes, and ...
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2025 Payment Trends: The Next Wave in Corporate Payments

December 20, 2024 • 24 mins
As we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments experts, Jamie DelMedico in the US and Richard Ransom in the UK, to get their take on w...
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AI: A Smart Way to Simplify Accounts Payable

December 10, 2024 • 21 mins
In this episode, we explore how AI-powered invoice ingestion and coding for billing and payments can revolutionize accounts payable (AP) teams, particularly in the real estate industry, which deals with high volumes and complex transactions. Podcast guest David Stifter, CEO and Founder of PredictAP, emphasizes the significance of using artificial intelligence to focus on the invoice capture stage when automating accounts payable pr...
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2025 Payment Trends: What’s Next for Banks?

December 4, 2024 • 27 mins
In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), a...
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Fighting a Fraught Financial Landscape (#FraudWeek)

November 21, 2024 • 19 mins
International Fraud Awareness Week, a global init
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5 Ways Automating AP Optimizes Working Capital

November 5, 2024 • 16 mins
This episode dives into how accounts payable (AP)
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Future Accounts Receivable (AR)

October 23, 2024 • 17 mins
Were joined by Luke Sculthorp from The Chartered
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Policy, Product and Process Changes Are Reshaping B2B Treasury

October 3, 2024 • 20 mins
Technology improves the ability of treasurers to
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