As payments have evolved from cash and checks to cards and digital payments, something essential has been lost: the human touch. Yet consumers are not data points—they crave a payments experience that is fast, secure, and effortless, and when they do need support, they want it to shift seamlessly into something personalized and attentive to their needs. In a recent PaymentsJournal podcast, Robyn Burkinshaw, CEO and Founder at BlytzPay, […]
The post Conversational Payments: The Next Big Shift in Financial Services appeared first on PaymentsJournal.
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