Marliz Briano, Operations Manager at Cydcor, began her journey with the company six years ago as part of the compliance team. In this role, she oversaw agent onboarding and ensured ongoing regulatory compliance for representatives. As her responsibilities expanded, she transitioned into a leadership role, merging compliance with the service desk team to create a unified department focused on both compliance and operational support.
Marliz Briano, Operations Manager at Cydcor, shares how curiosity shaped her leadership journey. She opens up about the challenges of shifting from a hands-on doer to a leader who empowers others—and why that transition is harder than most people expect. We also dive into the power of hiring for culture fit, how a strong team environment fuels growth, and what it really means to live out a company’s vision instead of just talking about it.
Great leadership isn’t about knowing everything—it’s about being open to learning, adapting, and growing alongside your team. If you’ve ever struggled with stepping back, trusting your people, or figuring out how to create a culture where curiosity thrives, this episode is for you.
The People Strategy Podcast is proudly sponsored by the Leadership Development Program from Elevated Talent Consulting.
Are you supporting leaders who are new to people management? Transitioning into a leadership role requires more than just technical expertise—it’s about mastering time management, delegation, coaching, accountability, and change management.
This program empowers emerging leaders to develop their own leadership style while gaining the skills needed to lead with confidence. Partner with us to build stronger, more effective leaders.
Learn more and sign up today!
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
The Breakfast Club
The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy And Charlamagne Tha God!
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.