Seasoned Salesforce strategist, thought leader, and Chief Growth Officer at Cloud Giants (a Salesforce consulting firm), Gay Thorne joins us to share her insights on customer experience and business development. With a strong background in customer relationship management (CRM) optimization, she has been instrumental in helping organizations maximize their Salesforce investments. Gay is also a prominent voice in the Salesforce community, frequently sharing best practices and insights through articles and social media. Her recent leadership in Cloud Giants’ Salesforce March Madness initiative reflects her passion for interactive learning and community engagement. Committed to empowering businesses through technology and continuous learning, Gay is a valuable resource in the ever-evolving world of customer relationship management.
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