Episode Transcript
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Speaker 1 (00:00):
All right, let's dive
back into the deep dive.
Ever feel like you know you'reputting in the effort but not
quite seeing those amazingresults you're hoping for?
Speaker 2 (00:09):
Definitely, it's all
about maximizing what we're
doing.
Speaker 1 (00:11):
Exactly, and today
we're tackling just that.
We're going to be talking abouthow to squeeze every last drop
of potential out of your work,no matter what field you're in,
and you know the secret saucenurture campaigns.
Speaker 2 (00:24):
Ooh nurture campaigns
, Ooh, nurture campaigns.
Speaker 1 (00:26):
Now, you've probably
come across these before, even
if the name sounds a little, Idon't know, marketing-y.
Speaker 2 (00:31):
Right.
Speaker 1 (00:31):
Ever browse online,
maybe eyeing those you know, the
ones, then leave without buying, but then bam, a series of
emails magically appear,reminding you about them.
Speaker 2 (00:41):
Oh, yeah, totally.
That my friend is a nurturecampaign in full swing and you
sent us some awesome material onthis.
Oh yeah, totally services, evenideas.
Speaker 1 (01:01):
You hit the nail on
the head.
It's not just about sellingstuff, it's about getting people
on board with what you'reputting out there.
We're doing a deep dive intohow to nurture campaigns for
maximum engagement andconversions.
The article you sent and getthis.
It makes a really interestingpoint right from the get go
Getting people interested Juststep one.
Speaker 2 (01:19):
Oh, really Tell me
more.
Speaker 1 (01:21):
The real magic the
real I've made it moment is when
you nurture those leads, thoseinterested folks.
Over time they go from justbrowsing to I'm a fan.
Speaker 2 (01:30):
So how do we work
this magic?
What's the secret?
Handshake.
Speaker 1 (01:33):
Well, the article
lays out five.
Count them five super practicalsteps.
First up, segmentation.
Segmentation Now, before youthink, oh jargon, hear me out,
segmentation justmeansgmentation.
Now, before you think, ugh,jargon, hear me out.
Segmentation just meansunderstanding your audience
right and then tailoring how youtalk to them, like you wouldn't
throw a party and blast heavymetal if half the guests were
(01:54):
you know, your grandma'sknitting group.
Speaker 2 (01:56):
You'd clear the room.
Speaker 1 (01:57):
Exactly Segmentation,
no accidentally alienated
knitters.
Speaker 2 (02:01):
I like how you think
yeah.
Speaker 1 (02:08):
Catering to the crowd
.
It just makes sense, right, andthe article suggests using
something called a CRM, that's,customer relationship management
, to make this whole process waysmoother.
For those of us who don't speakfluent marketing automation.
Think of it like this a CRM isyour customer database, but like
with a black belt inorganization whoo, I like the
sound of that.
Speaker 2 (02:22):
So it's like a
one-stop shop for all your lead
info, precisely.
Yeah, and that ties into thewhole personalization thing.
Speaker 1 (02:24):
Black belt in
organization Ooh, I like the
sound of that, so it's like aone-stop shop for all your lead
info Precisely, and that tiesinto the whole personalization
thing beautifully, which, by theway, is step two.
Speaker 2 (02:31):
Because who wants to
feel like just another face in
the crowd?
Speaker 1 (02:34):
Nobody.
Imagine you walk into a storeyou've been to a million times
and the owner's like Welcome,valued customer, number 457.
Doesn't quite have the samering to it, does it?
Speaker 2 (02:45):
Not exactly a warm
fuzzy feeling.
Speaker 1 (02:47):
Right Segmentation,
powered by the CRM superhero,
helps you recreate that.
Hey, I know you vibe online.
The article even gave thisexample.
Speaker 2 (02:57):
Oh, I love a good
example.
Speaker 1 (02:58):
Imagine you have a
little shop.
You wouldn't greet a newbie thesame way you would your
all-star regular.
Speaker 2 (03:04):
Totally.
You'd probably give them thelay of the land, maybe point out
some new arrivals, but yourregulars, they're practically
family.
Speaker 1 (03:10):
Exactly.
It's all about making peoplefeel seen, even in the vast
digital landscape.
So we're treating our peoplelike the VIPs they are.
But how do we actually likekeep up?
It's not like we can handwritea million emails.
Speaker 2 (03:25):
That's where step
three swoops in to save the day.
It's all about letting getready for it.
Robots be our marketingsidekicks.
Speaker 1 (03:29):
Robots.
Ok, hold on.
You're not suggesting wereplace ourselves with like an
army of R2D2s, are you?
Speaker 2 (03:35):
Not quite.
Think less Star Wars takeover,more like super smart assistants
that free up our time andbrainpower.
This is about working smarter,not harder.
Super smart assistants thatfree up our time and brain power
this is about working smarter,not harder.
Speaker 1 (03:47):
Remember, we still
want that personal touch we were
just talking about.
Okay, so less Terminator, moretime-saving magic.
I like it, but how do weactually make this happen?
What's the magic word?
Speaker 2 (03:53):
The article calls
them workflows, but honestly
they're not nearly ascomplicated as they sound.
Picture this Someone's checkingout your website maybe
downloads that free guide you'reoffering.
Boom.
That action triggers a workflowin your CRM.
Speaker 1 (04:07):
And then what happens
?
Speaker 2 (04:08):
A thank you email
magically appears in their inbox
, maybe with some links to othercool stuff on your website.
You know, keep the good timesrolling.
Speaker 1 (04:16):
It's like a chain
reaction of awesome All set up
in advance, so we're likeanticipating what our audience
needs before they even know theyneed it.
That's kind of cool.
Speaker 2 (04:24):
Totally.
We're creating this seamless,super personalized experience
Even when we're off, I don'tknow, doing a tap dance class or
something.
It frees us up to focus on thefun stuff.
Speaker 1 (04:36):
Right, brainstorming
those big ideas instead of
getting lost in the weeds.
I have to say I'm warming up tothese robot helpers, but how do
we even know if it's workingLike what, if we put all this
effort in and it's just crickets?
Speaker 2 (04:48):
That's where step
four struts onto the stage.
It's all about data.
Baby Numbers don't lie.
We can have the coolest nurturecampaign on the planet, but if
we're not paying attention tothose juicy metrics, we're
basically flying blind.
Speaker 1 (05:02):
It's like throwing a
message in a bottle and hoping
it finds its way.
Speaker 2 (05:10):
We got to know if our
efforts are hitting the mark
Exactly.
Thankfully, we have more thanjust hope on our side.
We've got hard data.
The article talks abouttracking key metrics, things
like open rates and clickthrough rates.
Those are our breadcrumbs.
Speaker 1 (05:19):
Because sending a
million emails that nobody opens
is well not exactly a recipefor success.
Speaker 2 (05:25):
Exactly.
A high open rate means peopleactually want to read what
you've got to say.
It means your subject line is atotal rock star.
And those click-through ratesthey tell us if people are
actually interested in whatwe're serving up.
Speaker 1 (05:38):
So it's about getting
them hooked and wanting more.
It's like that one more episodebefore bed feeling, but with
you know, email marketinginstead of your latest binge
watch.
Okay, so we've got our segments, our personalization, our robot
army in a good way and ourtrusty data dashboards.
What's next?
What's the grand finale?
Speaker 2 (05:59):
Get ready to spice
things up.
This is where we think outsidethe inbox.
The article calls itmulti-channel mayhem.
Speaker 1 (06:06):
Mayhem Sounds a
little intense, but I'm here for
it.
What kind of mayhem are wetalking about?
Speaker 2 (06:09):
Think of it like this
We've got our email game strong
, but your audience?
They're out there exploring theworld, right.
Speaker 1 (06:16):
Living their best
lives.
Speaker 2 (06:17):
Exactly so.
We got to meet them where theyare.
The article mentioned socialmedia retargeting and honestly
it's brilliant.
Speaker 1 (06:25):
You mean like those
ads that seem to know exactly
what you were just looking atonline.
Speaker 2 (06:28):
Yep, those are the
ones.
It's not about being creepy,it's about being helpful.
You know like imagine you'researching for I don't know the
perfect noise cancelingheadphones.
Then, bam, a few scrolls later,an ad pops up for those exact
headphones on sale.
Speaker 1 (06:43):
Okay, yeah, that's
actually pretty helpful.
It's like they read your mind,but in a like helpful fairy
godmother kind of way.
Speaker 2 (06:49):
Exactly.
And then we've got webinars achance to flex those expertise
muscles offer something supervaluable that'll make people
think man, I got to hear whatthis person has to say.
Speaker 1 (06:59):
Right, because
everybody loves a good webinar.
It's like hosting your own miniconference, but from the
comfort of your own, you know,couch.
Speaker 2 (07:10):
Exactly.
And don't forget personalizedlanding pages.
Remember how we were talkingabout making people feel seen.
Well, imagine clicking a linkfrom an email and landing on a
page that's like welcome, we'vebeen expecting you.
Speaker 1 (07:18):
It's all about those
curated just for you, vibes it's
like walking into a store whereeverything's speaking directly
to your soul.
You know, going through allthis it really hits home that
this whole nurture thing it'snot about those quick wins,
those one night stands of themarketing world.
You know it's about buildingsomething real, something
lasting those ride-or-dierelationships like think about
(07:40):
the you love, the ones you keepcoming back to.
It's because they get you.
They're not just trying to makea quick buck.
Speaker 2 (07:46):
Right.
They're offering value,engaging with you on a human
level and you know what's key toall of this Having the right
tools for the job, especially atthat CRM we were talking about.
Couldn't agree more.
The article mentioned pinnacleai, but honestly, there are so
many out there, it's like tryingto pick a favorite star in the
sky.
Speaker 1 (08:05):
So how do we choose?
How do we find the one that'slike meant to be for our
business?
Speaker 2 (08:10):
that's the million
dollar question and
unfortunately there's no onesize fits all answer.
But here's the good news it'ssomething we're going to be
diving deep into very soon.
We'll tackle that crm jungletogether.
Arm you with the knowledge youneed to make the best decision
for you and your business.
Speaker 1 (08:26):
Awesome.
So until next time, happynurturing everyone.
Remember those small steps,those little touches.
They can lead to big, beautifulresults down the line.
Speaker 2 (08:35):
That's a wrap.
See you all next time, Ready toconquer the world one nurture
campaign at a time.
Speaker 1 (08:38):
See you all next time
, ready to conquer the world one
nurture campaign at a time, anddon't forget to check out the
show notes for all the goodieswe talked about today, including
that super insightful articlehow to Nurture Campaigns for
Maximum Engagement andConversions.
We'll even throw in some bonusresources to help you navigate
the wild world of CRMs.
Until next time.