The Policy Playbook
The Policy Playbook is a podcast that simplifies the complex world of business insurance, employee benefits, HR compliance, and retirement planning for business owners and decision-makers through interviews with business leaders and solo episodes breaking down real-world scenarios. Each episode delivers actionable strategies with zero jargon, accompanied by a newsletter that translates insights into specific steps you can implement to protect and grow your business.
Episodes
How do you build a leadership system that stays fast and precise while scaling across the Southeast? You build it like a championship team.
This week, Misty sits down with Tye Fowler, the Chief Strategy Officer of SGD Communications and a nationally recognized leadership speaker. Tye operates in the high-pressure world of low-voltage and technology solutions—a space where technical precision and trust are the only things...
Most business leaders treat workers’ compensation like an insurance problem.
It’s not.
In this solo episode of The Policy Playbook, Misty Carson breaks down why workers’ comp is actually a leadership, operations, and culture issue that shows up on your insurance policy months or years later.
You’ll learn why experience mods are lagging indicators, how the first seven days after an injury determine claim severity, and why sa...
You can have millions in property coverage and still go out of business after a covered loss.
In this solo episode of The Policy Playbook, Misty Carson breaks down business income coverage, the most misunderstood coverage on a commercial policy and one of the biggest reasons companies fail after a fire, tornado, or major equipment loss.
You will learn what business income actually covers, what it does not, and why most bus...
Hiring is not an HR task, it is a business protection strategy.
In this episode, Misty Carson sits down with Tamara Galla, President and CEO of PDI Connection, to break down what most leaders miss about recruiting, culture, and the real cost of turnover. Tamara built her firm on three non negotiables, Passion, Drive, and Integrity, and she explains why the fastest hire is rarely the right hire.
They cover why candidates pr...
Leadership isn’t just about growth. It’s about protecting what you’ve built before pressure exposes the cracks.
In this episode of The Policy Playbook, Misty Carson sits down with Samantha Greer, Principal and CEO of SG Consulting, to talk about what leadership really looks like when the stakes are high and the margin for error is small.
Samantha operates in public, high-accountability environments where one misstep can st...
In this episode of The Policy Playbook, I sit down with Frank Rygiel, a leader who understands what responsibility really looks like when decisions impact people, operations, and outcomes.
Frank shares candid insight on leadership, ownership, and the realities business leaders face that rarely get discussed openly. We talk about decision making under pressure, long term thinking, and why consistency and accountability mat...
In 2024, the average cyber attack cost businesses $4.88 million, and most companies did not even know they had been breached for six months.
In this solo episode of The Policy Playbook, Misty Carson breaks down the seven biggest cyber threats hitting businesses right now and exposes a hard truth.
Most leaders think “We have cyber insurance” means “We are protected.” It does not.
Cyber policies are manuscript contracts, ever...
Most business owners are making six-figure decisions without a full playbook.
They have a CPA.
They have a financial advisor.
They have an attorney.
They have an insurance broker.
But none of them are calling the plays together.
In this episode, Misty digs into what happens when fragmented financial advice leads to unnecessary taxes, costly risk exposure, missed opportunities, and legacy plans that fall apart when life ch...
How do you grow a mission-driven healthcare organization to $78 million in revenue while serving thousands of families in their most vulnerable moments? You follow a leader who has done it for 40 years.
This week, Misty sits down with Linda Ward, one of the most respected voices in hospice, palliative, and home health care. Linda has led Gulfside Healthcare Services through statewide expansion, new care centers, and servi...
This week on The Policy Playbook, we’re stepping off the field.
This episode isn’t about strategy, insurance, or what to fix next. It’s about pausing with intention during Christmas week, especially for leaders and high performers who spent the year carrying responsibility, making decisions, and holding things together.
If this year felt demanding in a quieter, more intentional way, this conversation is for you. Rest isn’t...
You know what drives me crazy? Watching business owners pay the price for mistakes their brokers made.
Higher premiums. Coverage gaps. Unnecessary risk. All because someone on your team didn’t do their job.
In this episode of The Policy Playbook, Coach Misty Carson throws penalty flags across the field, exposing the violations brokers commit that cost companies money, protection, and peace of mind.
From pass interference to...
What if your benefits package wasn’t just an expense line—but your secret weapon for winning talent and keeping your best people?
In this episode, Coach Misty Carson sits down with Stephanie Porrino (Koch) one of the nation’s top 25 HR and benefits leaders, to uncover how she turned a traditional benefits program into a competitive edge that fuels both engagement and profit.
From navigating double-digit healthcare increase...
What does it take to change an industry—not just succeed in it, but actually change it?
Bridgette Bello didn’t wait for permission. She saw a gap in how Tampa Bay’s business story was being told and built a platform that changed the game. From becoming the first female publisher of the Tampa Bay Business Journal to launching TBBW—now recognized as Florida’s best magazine—Bridgette has proven that when you lead with grit, ...
You know what happens when you don’t have a playbook? You get blindsided. You lose yards—and sometimes the whole game. That’s exactly what’s happening to business owners who renew their insurance with no strategy and zero explanation.
In this debut episode of The Policy Playbook, Coach Misty Carson calls time-out on vague answers, rising costs, and brokers who hide behind “the market is hard.” She breaks down why complexi...
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