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February 24, 2023 23 mins

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The Pre-Shift Podcast presented by 7shifts (formerly The Restaurant Growth Podcast) breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. 

On this episode, we’re joined by Newton Hoang, Director of Marketing & IT at 7 Leaves Cafe. Here are some of the highlights:

  • How your customers and employees are a reflection of one another
  • 7 Leaves’ foray into mobile ordering
  • Building a Culture of Care that keep employees engaged and boosts retention
  • How technology can help make all of the above easier

Guest Bio
Newton Hoang is a: Marketing and IT unicorn. 25+ year food and beverage industry purist. Straight shooter with a side of empathy. Servant leader. Girl dad first, everything else second.


Additional Resources

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7shifts Blog

Credits
Host & Executive Producer: D.J. Costantino
Editor: Fina Charleston
Producer: Samantha Fung
Designer: Jake Sinclair

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