The Process Lab

The Process Lab

Welcome to The Process Lab podcast, where we explore business processes through insightful conversations. We’re Jonathan Adams and Sam Drauschak, bringing over 40 years of combined experience to break down the essentials of business process management. Each week, we chat with top business professionals and innovators, exploring their unique business processes and how they drive success. Whether you’re a seasoned pro, an ambitious entrepreneur, or simply curious about business process, The Process Lab podcast gives you the insights and strategies you need to elevate your game.

Episodes

April 1, 2025 25 mins

Jon Ostenson is a top franchise consultant and CEO, specializing in non-food franchising—a high-growth sector often overlooked by entrepreneurs. Ranked in the top 1% of franchise consultants, he has helped countless individuals and businesses identify profitable opportunities beyond food service.With deep industry expertise, Jon guides clients toward scalable, high-return investments in home services, wellness, automotive, and more...

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Andy Audate is a visionary entrepreneur, dynamic speaker, and the President and CEO of AudateMedia, as well as the Founder of Progreda.com. With a passion for empowering businesses, he leads AudateMedia, a global marketing agency that specializes in helping small and medium-sized businesses scale by leveraging cutting-edge digital marketing strategies.


As a recognized expert in small business marketing, Andy has worked with thou...

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Colin Hirdman is a passionate entrepreneur dedicated to helping businesses grow. Through Monkey Island Ventures, he builds and supports companies, providing them with the resources they need to succeed.He’s also the co-founder of Rainmaker, a platform designed to help founders, coaches, and sales teams expand their LinkedIn network, generate leads, and increase sales. Rainmaker’s secret weapon? The "Authentic Engine".

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Roggen Frick, founder of Bear Iron Works, is a seasoned contractor who knows what it takes to get the job done. With years of hands-on experience, he designs and builds tough, reliable equipment that helps professionals save time, boost productivity, and tackle the toughest projects.


But success isn’t just about having the right tools—it’s about having the right processes. Processes build more than structures—they build successf...

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David Valentine is a seasoned entrepreneur, former agency founder, CEO, business coach, and strategist. Now, as Co-Owner & CRO of Finch, he helps e-commerce brands grow through paid ads, SEO, influencer marketing, and more.With 10 businesses built and $1B+ in revenue generated for 1,000+ clients, Dave has worked with top brands like Target, Time, and American Express. His expertise in marketing and business growth makes him a t...

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Meet Ryan Pollyniak! As a Microsoft Dynamics expert, he is passionate about helping businesses streamline operations, enhance productivity, and achieve long-term success through innovative technology solutions.


Western Computer, a trusted Microsoft Gold Partner, specializes in Dynamics 365 Cloud solutions, empowering companies to optimize their processes, improve decision-making, and drive growth. With over 30 years of experienc...

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Ann Carden, CEO of A. Carden Inc., is a Business Strategist and Mentor with a track record of helping entrepreneurs and executives achieve success. She specializes in elevating personal brands, increasing influence, and positioning professionals as industry experts who attract high-value clients and opportunities.

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Nick Schwarzrock is the CEO of Advanced Recovery Specialists. With a dynamic approach to leadership, he excels in sales, business development, and strategic planning within the healthcare industry. Nick is dedicated to delivering excellence with a sense of urgency and accountability, always putting customers first and striving to exceed their expectations.

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Scott Beebe is a renowned business coach, trainer, strategist, and the Founder of My Business On Purpose. With a passion for empowering business owners and leaders, Scott specializes in helping them navigate the complexities of their businesses by identifying key challenges and crafting effective strategies. His approach focuses on aligning daily actions with a company’s core mission, ensuring that every decision contributes to lon...

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Errol Allen is a highly respected Business Operations Expert, seasoned Consultant, and sought-after Vistage Speaker, representing EA Consulting. With years of experience in helping organizations optimize their workflows, streamline operations, and foster sustainable growth, Errol combines strategic insight with practical solutions. His expertise spans designing efficient processes, implementing effective operational frameworks, an...

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We dive into the world of innovative engineering with Ryan Labus, the Director of Business Development at Pro Engineering Consulting, Inc. In this insightful video, you'll uncover practical tips and strategic insights into achieving cost-effective, sustainable, and energy-efficient solutions in mechanical and electrical engineering. Learn how to optimize your projects, reduce expenses, and embrace sustainability while meeting indus...

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Emma Rainville, Co-Managing Partner at Shockwave Solutions, LLC, is an expert in operations and logistics. She specializes in creating efficient processes that help small businesses streamline operations, boost productivity, and achieve growth. Her proven results make her a trusted leader in driving business success. Unlock Free Training in the Visionary Vault! Get access to years of expert training—for FREE! Visit specialopspod...

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Peter Bonney, Founder & CEO of Fastbreak RFP, as he leads the company in providing innovative automation solutions to streamline the proposal process. His vision empowers businesses to work smarter, not harder, by eliminating inefficiencies, saving time, improving quality, and boosting success rates. Peter is redefining how companies handle high-stakes proposals, positioning them for success in competitive markets.

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Join Angelo Ponzi, Fractional CMO and founder of Craft, as he shares expert insights on developing effective strategies to grow or revitalize your business. With years of experience as a Marketing and Brand Strategist, Angelo has led teams of all sizes across global, national, regional, and startup companies. He’s navigated budgets ranging from large-scale to lean and specializes in guiding businesses through the entire product li...

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Ian Chamandy, owner of Blueprint Business Architecture, has helped over 400 CEOs align their teams, leaders, and partners with a shared vision. Using his Blueprinting method, he helps businesses define a clear and compelling purpose that unites and drives success.

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Nick Jain is the CEO of IdeaScale, a leading global software company that specializes in innovation management solutions. IdeaScale provides a platform that helps organizations collect, evaluate, and implement ideas from employees, customers, and other stakeholders to drive innovation and improve business processes. IdeaScale has become one of the top platforms for companies looking to foster innovation, streamline idea management...

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John Burdett is the President & CEO of Fast Slow Motion, a firm specializing in CRM and marketing automation for growing businesses. He helps companies streamline operations, improve customer relationships, and scale efficiently for long-term success. For insights on corporate innovation, startup disruption, and building new ventures, visit https://innovatedisruptordie.com.

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Greg Williams, VP of Strategy at Western Computer, brings 20 years of experience in distribution, manufacturing, and project-based businesses within Microsoft Dynamics. With roles ranging from consultant to executive, he has been instrumental in Western Computer’s growth. In this episode, he shares insights on adopting a process perspective to align sales with operations.

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Join Kyle Hebenstreit, CEO of PMP Marketing Group, as he discusses how to balance quality and scalability in marketing. With 20 years of experience serving law firms across North America, Kyle shares practical tips for maintaining high-quality marketing while growing your business. Learn how to effectively scale your efforts without sacrificing the standards that make your marketing successful.

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Danny Nathan, the creator of Apollo 21, a company known for its expertise in product design and innovation, sit down on this week's episode of The Process Lab. Danny offers his strategy for helping businesses solve their problems. Throughout their conversation, Danny talks about the typical challenges that his clients face and how they usually exhibit signs of more serious, process-related issues. This episode highlights the ...

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