Let us know what you think? Send me a note!
Ever had a dining experience that lingered in your mind, not for the food, but for the service?
Last week, my mastermind group and I found ourselves in such a situation. We were at a simple, unassuming restaurant during our annual retreat, not expecting much beyond a decent meal.
Yet, the service we received from one extraordinary young man transformed what was meant to be a routine dinner into a profound learning experience.
In this episode, I delve into how this encounter provided unexpected insights into customer service excellence and its parallels in the construction industry:
- What truly makes customers feel appreciated?
- How should businesses respond when things don't go as planned?
- Are we equipping our teams to create memorable customer interactions?
If you're looking to enhance how your team interacts with clients and manages challenges, this episode is a must-listen.
Tune in to uncover the lessons this unexpected source taught us about making every customer interaction count.
👉 Listen Now
Resources:
- Want to increase your profitability? Grab my book “The Profit Bleed.“
- Looking to grow your construction business? Check out our exclusive group "The Contractors Collective.”
- Want employees to take more ownership? Check out our course - “Build Your Dream Team.”
- Are you struggling to hire the right people? Check out our “Contractors Hiring Blueprint” course.
Connect with Vicki on social media:
- YouTube: Vicki Suiter
- LinkedIn: https://www.linkedin.com/in/vickisuiter
- Facebook: https://www.facebook.com/SuiterBusinessBuilders
If you love listening to this podcast, please leave a review in Apple Podcasts.
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Special Summer Offer: Exclusively on Apple Podcasts, try our Dateline Premium subscription completely free for one month! With Dateline Premium, you get every episode ad-free plus exclusive bonus content.
The Breakfast Club
The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.