In our typical candid manner, Dr. Mike Strouse, Ivo Ivanov, and Lauren Vohland dive into the systems behind success in care services. From zeroing in on medication error rates to designing personalized health dashboards and embracing tech-driven remote care, this conversation reveals how performance metrics and system design fuel real outcomes. Discover why good systems—not JUST good people—are essential in an industry plagued by turnover, and how culture, accountability, and unconventional thinking create measurable impact.
What you’ll hear about:
- Why individualized care still needs standardized systems
- Why agencies fear change—and how to move forward anyway
- What Yellowstone, Uber, and behavioral analytics all have in common
Whether you're leading a care organization, managing a team, or just love learning how great systems empower great people, this episode is your roadmap to rethinking performance in the care services sector.
Links & References:
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Law & Order: Criminal Justice System - Season 1 & Season 2
Season Two Out Now! Law & Order: Criminal Justice System tells the real stories behind the landmark cases that have shaped how the most dangerous and influential criminals in America are prosecuted. In its second season, the series tackles the threat of terrorism in the United States. From the rise of extremist political groups in the 60s to domestic lone wolves in the modern day, we explore how organizations like the FBI and Joint Terrorism Take Force have evolved to fight back against a multitude of terrorist threats.