PastCast: Rise Up, Look Back, Step Forward

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In this episode Dr. Mike Strouse addresses the enduring challenges facing service providers such as:

 - wonky schedules

- reliance on part-time labor

- early turnover

 - working short

- reliance on PRN and pool staffing

Finding the right solutions starts with asking the right questions. 

What are the twelve important questions service providers must ask themselves to make the first step towards arriving at the right solutions?

The conversation also delves into the ongoing workforce stability crisis, emphasizing the multifaceted challenges beyond just pay. It explores the importance of metrics for assessing staffing stability, strategies for improving staffing capacity, and the role of local providers in the care ecosystem.

• Our workforce concerns are not going away organically.
• We need to stop looking at turnover as our estimate of instability.
• If you want different results, you just need to behave differently.
• Your pipeline is solely based upon attractiveness of the schedules.
• Do you even know what your call-off rate is?
• We can make a big difference but only with the right strategy.
• We need to pursue a different vision of care.
• The only reason people don't want to put solutions in place is because they can't change what they're doing.

To continue on the quest for the good life we must rise up, look back and step forward.

Chapters

00:00
Overview of Workforce Stability Crisis

02:39
Challenges Beyond Pay in Workforce Management

05:33
Metrics for Assessing Staffing Stability

08:58
Strategies for Improving Staffing Capacity

11:50
Addressing Staffing Challenges and Solutions

14:44
The Future of Care and Workforce Collaboration