In the fourth episode of The Ramp Up, Rich and Bryan chat with Journey Founder Will Jenkins. Will was previously a Co-Founder of MoLo, an extremely successful third party logistics provider who was acquired by ArcBest in 2021. Will has since founded Journey, a transportation-focused recruiting and training academy that is quickly growing. The three discuss Journey's state-of-the-art AI role-playing bot and how this could be the future of Sales training. They also touch on the importance of culture, how to optimize the interviewing process, and which characteristics matter the most when hiring Salespeople.
0:00 - Intro
3:44 - Journey’s AI-based training platform
7:40 - Journey’s origins and strategy
9:53 - Journey’s marketing
14:03 - Journey’s launch versus MoLo’s
15:39 - Building a great culture
18:11 - Best interviewing practices
24:01 - Importance of training
24:57 - Training in a remote environment
29:36 - Screening for Journey and its customers
35:51 - Sales training and strategy 42:34 - ROI timeline for Sales hires 47:02 - Sales-focused interviews
48:45 - Top characteristic for a sales person
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