A Conversation with Mr. Jan D. Freitag - National Director of Hospitality Analytics, U.S.CoStar Group

About Jan Freitag: Jan Freitag is the National Director for Hospitality Market Analytics at CoStar and is Senior Vice President of Lodging Insights for STR. He is a sought-after public speaker and is frequently quoted in trade publications and the general news media such as The Wall Street Journal, New York Times, Associated Press, Reuters, Forbes, etc. 

Jan holds a bachelor’s degree, with distinction, from the School of Hotel Administration, Cornell University, and received his Executive MBA, with honors, from Vanderbilt University.

In this episode Adam and Jan discuss:

• The state of the hotel and hospitality market
• Inflation and room rates
• Hotel industry staffing shortages

Key Takeaways: 

• Travel and spending would be greatly affected by the recession, and businesses would suffer for sure.
• There is a higher demand for rooms, especially in the very high-end categories, since people really want to reward themselves after going through the pandemic. But, as inflation rises and everything becomes more expensive, operators need to pass on some of those costs to consumers.
• Keep patience, kindness, and respect for hotel servers at all times. Give generous tips if you can - many employees work with fewer staff members, but are working hard and efficiently.

 

“This idea of being in the service business, a lot of people confuse that with being a servant but that's not what this is about – this is providing good service at the right rate. If you are working in the right property with the right clientele, it can be a really fulfilling career, we just have to communicate that with people who are looking for new careers.” - Jan Freitag

Connect with Mr. Jan Freitag: 

Website: http://www.costar.com/ 

Website: http://www.str.com/ 

Twitter: https://twitter.com/jan_freitag

LinkedIn: https://www.linkedin.com/in/janfreitag/ 

Connect with Adam J. Weber:

Website: https://www.weberrealestateadvisors.co