In this episode of the Remodeler Digital Playbook Podcast, Rathna Ramakrishnan interviews Michael Hoy, CEO of Great Day Improvements. Michael shares his journey from a young worker in his father's auto repair shop to leading one of the top remodeling companies in the country. He discusses the importance of maintaining brand identity across multiple acquisitions, creating lifelong customers, and the role of technology in enhancing customer experience.
Michael also provides insights into marketing strategies, the significance of customer feedback, and offers advice for young remodelers looking to grow their businesses. The conversation concludes with Michael's thoughts on the future of the remodeling industry and the importance of personal connections in business.
📌 KEY MOMENTS:
- 04:46: Maintaining Brand Identity Across Acquisitions
- 13:27: Creating Lifelong Customers
- 22:21: Marketing Strategies in a Changing Landscape
- 31:57: Engaging with Customers Post-Project
- 40:08: Mentorship and Personal Growth
🌟 What You'll Learn:
- ACTIONABLE TIPS to create lifelong customers and how to use feedback.
- INSIGHTS into the role of technology and customer experience.
🔨 Essential listening for remodeling contractors seeking to advance their digital marketing strategies.
🎧 Tune in now to transform your approach to digital marketing!
Ready to see real results from fellow General Contractors?
→ Step 1: Join our FREE Digital Dominance Club for Remodeling Contractors
→ Step 2: Follow us on Instagram
→ Step 3: Schedule a 1:1 call with Rathna now!
Let's rock your remodeling journey! 🛠️💰
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