Shocking Realities of The Mental Health Crisis (Featuring BioClean)

In this episode of The Restoration Report, host Levi Stearns, owner of Core Contractors, sits down with Rhea Toles, owner of BioClean, Inc., to discuss the critical and compassionate work of biohazard remediation. The episode delves into BioClean’s mission to provide professional and empathetic cleanup services for trauma scenes, unattended deaths, hoarding situations, and drug contamination cases. Rhea shares the history of BioClean, which was founded in 1988 by Theresa Boris, a first responder who recognized the need for aftercare following traumatic events. She discusses how she and her husband, Josh, purchased the business and have since focused on expanding its impact through education and community outreach. Discussion Points:- The emotional and mental toll of biohazard cleanup and the importance of empathy in the industry. - The rise in suicide-related cleanups and the need for greater mental health awareness. - The dangers of fentanyl contamination, including real cases of accidental overdoses from exposure. - Education and prevention efforts, including how Bio Clean provides training for businesses, landlords, and community members about biohazard risks. - Challenges in hiring and retention, as the nature of the work requires a unique combination of mental resilience and compassion. - Recognizing warning signs of unattended deaths, hoarding, and mental health struggles—and how families can intervene sooner. Throughout the conversation, Levi and Rhea emphasize the importance of checking in on loved ones, recognizing crisis signals, and breaking the stigma around mental health and trauma response. The episode serves as both an educational resource and a call to action for communities to stay vigilant, support those in need, and take biohazard safety seriously.