The Retail Podcast
Real conversations with the people running global retail. AI in retail, ecommerce strategy, store operations, retail media, and the future of commerce — without the jargon. Hosted by Alex Rezvan (NRF Retail Voices 2026, founder of RetailNews.ai). Guests include retail CEOs, CDOs, founders, and operators from the world's leading grocery, fashion, luxury, and technology brands. Three formats: World Retail Signals (global retail intelligence), Five Things Friday UK, and in-depth expert interviews. Official partner of NRF Europe and World Retail Congress. 210+ episodes.
Episodes
WooCommerce is live at Shoptalk Europe in Barcelona, and the team is bringing open-source ecommerce conversations, enterprise growth strategy, and a local Barcelona touch to the show floor.
In this episode, we cover WooCommerce’s presence at Booth B30, where attendees can meet the Woo team, speak with developers and specialists, and explore how open-source ecommerce can support online store growth. The conversation also points...
Retail AI is moving quickly — and this episode looks at what that means for retailers, ecommerce platforms, brands, and technology leaders.
In this discussion, the hosts cover a range of retail and commerce stories, including Currys in the UK, European retail activity, Hasbro, TikTok influencers, Rep AI, Claude, Debenhams, and the wider shift toward AI-powered retail platforms. The episode also touches on funding activity, cus...
Retail brand protection is no longer just about stopping counterfeit products. For many brands, the bigger issue is margin loss.
In this episode of The Retail Podcast, Alex speaks with Megan Harman, founder of Thorn Crest, about how unauthorized sellers, copycat products, online price undercutting, broken case packs, and weak reseller agreements can damage retail profitability.
Megan explains how a small online pricing issue can quic...
The future of retail is being shaped by Asia.
Recorded live at NRF APAC 2026, this conversation features Isabelle Allen, Global Head of Consumer, Retail & Leisure at KPMG, discussing the trends transforming retail worldwide.
Topics include:
✅ Why Asia is becoming a retail innovation powerhouse
✅ How GLP-1 medications are changing consumer behavior
✅ AI adoption challenges facing retailers
✅ The growing wellness economy
✅ Technology mo...
Ryf Quail joins Alex to walk through the NRF 2026 APAC agenda just before the show opens in Singapore.
This episode is a practical guide to the sessions, speakers and themes shaping this year’s event, from AI-powered supply chains and retail media to omnichannel, luxury, malls, content commerce, Japan-style transformation and the rise of APAC as a global retail growth engine.
Ryf explains why this year’s show has strong m...
This week on Five Things Friday UK, Alex and Simone unpack the biggest retail stories shaping the UK and European market.
The episode covers Ocado’s major tech partnership, Lidl overtaking Morrisons, and why the UK grocery market continues to be watched globally as a model for digital and physical retail. Alex also shares reflections from recent retail visits across Europe, including the Coach pop-up at Selfridges and the Hous...
Retail is no longer just competing for customer spend. It is competing for attention.
In this episode of Podcast Sessions, Richard Fisher, Head of Store Design at Holland & Barrett, joins us live from the EuroShop floor to explore how physical retail is changing in the attention economy.
Richard explains why retailers now compete with Netflix, Disney, sport, and other entertainment platforms for people’s time. He shares how...
NRF APAC 2026 is shaping up to be a major moment for retail in Asia Pacific.
In this episode, Ryf Quail, Managing Director of NRF APAC, joins Five Things Friday to preview the upcoming show in Singapore and explain why the event continues to grow across exhibitors, registrations, international attendance, and senior retail participation.
Ryf discusses the expanding expo, major keynote speakers, APAC retail leadership, the CEO Club, a...
AI is forcing a complete rethink of ecommerce, retail operations, and digital commerce architecture.
In this episode, Kelly Goetsch — President at Pipe17 and one of the most influential voices in modern commerce technology — explains why the “status quo is no longer acceptable” in the age of AI.
Drawing on experience across Oracle, ATG, commercetools, and modern AI-driven commerce systems, Kelly breaks down:
Wh...
Amazon vs Perplexity could redefine the future of AI commerce.
In this episode of World Retail Signals, the panel explores:
- Autonomous AI shopping agents
- Retail workforce transformation
- WHP Global’s Marc Jacobs acquisition
- Greggs’ expansion strategy
- Wellness retail growth
- AI-powered customer experiences
A fast-moving breakdown of the retail stories shaping commerce right now.
Retail is entering a new era shaped by AI, organized retail crime, and a renewed investment in physical stores.
In this episode of Five Things Friday — USA Edition, Alex sits down with Jill Dvorak, SVP of Content at the National Retail Federation (NRF), to unpack the biggest retail developments shaping the industry right now.
Topics include:
- The bipartisan progress of the Combating Organized Retail Crime Act
- Why retailers are...
M
AI-driven retail is reshaping how consumers discover products and private label brands may be one of the biggest winners.
In episode of Five Things Friday- APAC Edition, the conversation explores why private label adoption across Asia-Pacific is accelerating, how retailers are using customer insight more effectively, and why future retail competition may shift from branding toward relevance, personalization, and AI-powered recommend...
Jason Cottrell, CEO of Orium and President of the MACH Alliance, explains how AI agents and composable commerce are reshaping enterprise retail and digital infrastructure.
In this episode, we explore:
- AI agent ecosystems
- Human-in-the-loop AI governance
- Enterprise AI architecture
- Composable commerce
- AI-driven workflows
- QA automation
- Retail transformation
- The future of enterprise operations
Jason shares practical insights on how leade...
“90% of Zalando’s marketing content is now AI generated.”
Fresh from World Retail Congress, Alex sits down with Ian and Niamh to unpack the retail leadership signals shaping the industry’s future.
Featuring insights from Zalando, Primark, Fressnapf, Action and Unhidden, this episode explores how AI is changing organisational structures, marketing execution, customer engagement and long-term growth strategy acr...
Retail isn’t dying — it’s polarising.
In this week’s episode of Five Things Friday, we unpack the biggest shifts shaping retail right now, from shrinking UK retail square footage to the rise of AI-powered shopping agents.
We discuss:
Why mid-market retail is under pressure
Ted Baker’s return through Selfridges
Anthropologie opening in Coal Drops Yard
Amazon joining the Universal Commerce Protocol
Why AI assis...
This week on 5 Things Friday UK edition, we break down the retail stories shaping the high street, physical stores, discovery, customer experience, AI, and the future of retail.
The episode starts with a spotlight on Positive Retail, described in the conversation as a more curated, “posh TK Maxx” approach to giving unsold fashion stock a second life without leaning into chaotic discount culture. The discussion then moves...
Retail is changing fast and this episode of World Retail Signals captures the key shifts leaders need to watch right now.
In this Berlin edition, Ian McGarrigle, Chairman of World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress, join the conversation to unpack the signals shaping the global retail landscape.
The episode opens with the pressure facing the luxury sector, following LVMH’s reported fir...
Retail is moving fast, and this week’s Five Things Friday breaks down the brand moves that matter.
Alex is joined by Simone, co-founder and CEO of NIFT — Need It For Tonight, a rapid delivery infrastructure business powering retail through a fashion marketplace app and B2B plugin.
This episode covers Louis Vuitton’s immersive Mayfair “hotel” pop-up, why luxury brands are leaning into experience-led marke...
This week on Five Things Friday, Deal is back for a fast-moving conversation on the retail stories shaping the week.
The episode starts with Revolve and Coachella, unpacking how event-based e-commerce is turning festivals into shoppable brand ecosystems. From Revolve Festival to Gap’s Hoodie House and Rhode World, the discussion explores why the strongest brand activations are no longer just about visibility — they are a...
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