The Retail Razor Show
Retail is transforming faster than ever, but there's a lot of noise out there - especially with retail technology! If you're in retail, which trends really matter? How will you embrace AI while empowering the human connection? Which startups are most innovative? How should you evolve your retail media strategy? Who are the experts you should trust for guidance that are truly transforming the industry? The Retail Razor Show hosts, Ricardo Belmar & Casey Golden, help you cut through the clutter in retail and retailtech so you'll know how to stay sharp in the world of commerce! Part of the Retail Razor Podcast Network. https://bit.ly/RRPNweb Subscribe to our Newsletter: https://bit.ly/TRRSnews Subscribe to our YouTube channel: https://bit.ly/RRShowYouTube Follow The Retail Razor Show on Social LinkedIn: https://bit.ly/LI-RRazor BlueSky: https://bit.ly/TRRSbsky Instagram: https://bit.ly/TRRSinsta Threads: https://bit.ly/TRRSthreads Facebook: https://bit.ly/TRRSface About Us Ricardo Belmar is an NRF Top Retail Voices for 2025 and a RETHINK Retail Top Retail Expert from 2021 – 2025. Thinkers 360 named him a Top 10 Retail Thought Leader, Top 50 Management Thought Leader, Top 100 Digital Transformation Thought Leader, and a Top Digital Voice for 2024. He is an advisory council member at George Mason University’s Center for Retail Transformation, and is the director partner marketing for retail & consumer goods at Microsoft. Casey Golden, is CEO of Luxlock, a RETHINK Retail Top Retail Expert from 2023 to 2025, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!
Episodes
S5:E4 Empowering Women in Retail Tech: A New Era of Leadership
In Season Five, Episode Four of The Retail Razor Show, hosts Ricardo Belmar and Casey Golden engage in a captivating conversation with Shannon Flanagan, a seasoned retail leader and founder of Retail Women in Tech (RWIT). Shannon shares her journey from folding jeans at 18 to leading billion-dollar business transformations and emphasizes the importance of embracing c...
S5:E3 From Retail Pride to Human Pride: Navigating Leadership and Connection with Ron Thurston
In this episode, Ron Thurston returns to discuss his new book 'Human Pride' and its themes of optimizing human potential in a world increasing its reliance on technology and AI. The conversation takes us through Ron’s extensive experience leading major retail brands, his journey from publishing his first book 'Retail Pride&...
S5:E2 Influencers, Gen Z, & Beyond Social Commerce: Lessons from AliExpress with Chris Carl
Welcome to the second episode of Season 5 of the Retail Razor Show! Join hosts Ricardo Belmar and Casey Golden as they dive into the fresh tactics and cutting-edge strategies that are driving the future of retail and e-commerce with Gen Z. In this episode, they are joined by Chris Carl, the US Head of Marketing for AliExpress (Alibaba...
S5:E1 Unleashing Retail Media's Potential: A Conversation with Drew Cashmore
Welcome to Season 5 of the Retail Razor Show! In our premiere episode, hosts Ricardo Belmar and Casey Golden dive deep into retail media with special guest Drew Cashmore, Chief Strategy Officer at Vantage and a pioneer in the retail media space, with a background scaling Walmart Connect to a $2 billion business. Drew shares his insights on the evolu...
S5 Trailer - Retail's Next Chapter: AI and Media Meet Humanity
Join hosts Ricardo Belmar and Casey Golden in Season Five of The Retail Razor Show as they explore the intersection of AI, media, and human connection in retail. This season will examine the power of AI-powered personalization, retail media evolution, and the role of in-store associates in enhancing customer experiences. Key discussions will include how AI makes ...
S4:E10 On the Razor's Edge: The Season Four Final Cut
In the season four grand finale of the Retail Razor Show, guest host J.P. Kamel, managing director of RFID Sherpas, takes over to interview our regular hosts, Ricardo Belmar and Casey Golden. This episode first reviews the top 10 retail predictions the team had for 2024, evaluating which ones hit the mark and which ones were a total miss! Then the discussion spans a range...
S4:E9 Department Stores 2.0: Building Experiences for Tomorrow
In this episode, hosts Ricardo Belmar and Casey Golden bring back the original Retail Avengers team for a highly anticipated reunion. What discussion could bring the team back together again? The current struggles and future opportunity for department stores! Welcome back Jeff Roster, Shish Shridhar, and Brandon Rael to explore why these once-iconic shopping destinat...
S4:E8 Navigating Responsible AI in Retail: Trust in a Digital World
In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden dive deep into the ethical implications of AI and commerce technology in the retail industry. They reflect on past discussions about AI innovations and the necessity of critical groundwork before deploying new technologies. They cover the balance between leveraging synthetic media fo...
S4:E7 How Smart Fitting Rooms’ Data Insights Transform Store Operations & Shopper Conversion
Hosts Ricardo Belmar and Casey Golden dive into the transformative potential of smart fitting rooms in the fashion and apparel industry. Joined by Matthew Cyr, founder and CEO of Crave Retail, the discussion explores how digital fitting rooms enhance customer experience, boost conversion rates, and provide invaluable analytics that c...
S4:E6 Unlocking Generative AI for the Retail C-Suite with Peter Cohan
In this episode of The Retail Razor Show, hosts Ricardo Belmar and Casey Golden explore the transformative potential of generative AI in retail, featuring insights from Peter Cohan, an associate professor, strategy consultant, startup investor, book author, columnist and AI expert. The discussion covers AI's evolution compared to the dot-com era, the influ...
S4:E5 Unlocking Retail Media: Measurement, Innovation, and Customer Engagement
In this episode of The Retail Razor Show, hosts Ricardo Belmar and Casey Golden explore the evolving landscape of retail media with expert insights from Andrew Lipsman, analyst and founder of Media, Ads + Commerce, and James Bauer, CEO and founder of Venvee. They discuss the progression of retail media 1.0 with online ads to retail media 2.0 - in-stor...
S4:E4 Retail Transformers: Michael Zakkour
In this episode of The Retail Razor Show, hosts Ricardo Belmar and Casey Golden are joined by special guest Michael Zakkour, founder of 5 New Digital and author of two Amazon #1 bestselling books, to discuss the transformative power of unified and immersive commerce in the retail industry. Michael, a thought leader and practitioner in digital commerce with 25 years of experience as a CE...
S4:E3 Revolutionizing Retail Hiring: A Conversation with Ron Thurston
In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden welcome back Ron Thurston, founder of OSSY, and author of 'Retail Pride’, to discuss the company's innovative approach to transforming the retail hiring process. Focusing on the integration of AI and the human touch, Ron shares insights into how OSSY is addressing common re...
S4:E2 The Evolution from Omnichannel to Unified Commerce with Giri Agarwal
In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden discuss the shift from omnichannel to unified commerce in the retail industry. Special guest Giri Agarwal, Chief Strategy Officer at Incisiv, joins to share insights on how unified commerce is transforming customer experiences and driving revenue growth. They explore the conce...
S4:E1 – Top 10 Predictions for Retail in 2024 with Ben Miller, ShopTalk
In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden kick off season 4 by discussing their top 10 predictions for the retail industry in 2024. Amid personal anecdotes and a tribute to Ricardo's late father, the episode dives deep into the future of retail alongside guest Ben Miller, VP of Original Content and Strategy at Shopta...
In Season Four of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden explore the theme of Unlocking Retail with the Integration of AI, Humans, and Media. This involves discussing how artificial intelligence, human interaction, and innovative retail media are transforming the industry. Topics will include optimizing inventory, pricing, merchandising for online and offline channels with AI, enhancing customer service, conne...
In the season three finale of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden provide a detailed recap of their journey throughout the season, discussing their top ten predictions for 2023 and evaluating their accuracy – did they nail it or miss the mark? The hosts touch upon diverse topics including private label domination, the evolution of retail media networks, investment in returns management, and the growth of st...
As we approach the end of Season 3 of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden engage in a rich dialogue with The Vitamin Shoppe’s Chief Customer Officer, Nadina Guglielmetti. They explore how customer behavior insights guide business decisions, the interplay between acquiring new customers and nurturing existing ones, and the evolution of customer experience amidst changing health trends. Nadina also details th...
In this episode of Retail Razor Show, hosts Ricardo Belmar and Casey Golden talk about preparing for NRF 2024, celebrate being a finalist in the Vendors in Partnership gala for The Retail Voice Award, and bring the latest episode of Blade to Greatness, all in under an hour!
They host a special “Taylor’s Version” replay of a prior interview with Andy Laudato, COO of The Vitamin Shoppe, sharing his comprehensive guide for maximizi...
In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden discuss their partnership with Retail ROI. The episode is dedicated to how the retail industry can make a difference in the lives of children in need around the world. Highlights of the episode include discussions with Greg Buzek, president of IHL Group and Vicki Cantrell, CEO of Vendors in Partnership, detailing the history of RetailROI, a unique chari...
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