How can a startup with a small, lean team institute a 4-day workweek? Especially one that has customer service at its core? Matt Hornbuckle, co-founder of Stantt, talks about how Stantt implemented a 4-day work week and what needed to change at his company to make it successful.
Topics:
- How Stantt started the 4-day workweek as a trial
- Why getting the team involved from the beginning was crucial
- How Stantt set expectations with the team
- What else need to change to make the 4-day workweek a success
- How the team manages customer service on Fridays
- When and why the company goes back to a 5-day workweek temporarily
- How Stantt is measuring success of the program
- Why Matt wishes they had done this sooner
Music by Eino Toivanen, kongano.com
Learn more at Retail X Series and follow @retailxseries on Twitter and Instagram.
To submit a pitch or to find out more about Sapna Shah, check out Red Giraffe Advisors.
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