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December 10, 2025 44 mins

In Episode 12 of The Right Tack, Paul and Jim sit down for a hosts-only conversation about something every behavioral health practice owner needs to consider early and often: your values.

Drawing from their experiences at BreezyBilling, Phoenix Credentialing, and The Jonas Center, they explore how to define your values, communicate them clearly, and actually use them as a guide for decisions, leadership, boundaries, and the culture you want to build.

They also touch on authenticity, emotional energy, self-care, and what it really looks like to run a business that aligns with the life you want to live.

In this episode:
• Why values matter more than mission statements
• How to create values that truly reflect your practice
• Living your values inside and outside the office
• How values influence staff retention and trust
• Authenticity, boundaries, and avoiding burnout
• What Paul and Jim wish they had done sooner

If you're starting a practice or refining one, this episode gives you a grounded, honest framework for setting your direction.

Listen now and keep your eyes on the horizon.

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