the RocketMSP Podcast
The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions. Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to provide educational, informative, and entertaining content for MSP/TSP business owners and IT professionals who want to stay updated on the latest trends and practices in the field. One of the unique aspects of the RocketMSP Podcast is its focus on product demos. The podcast regularly showcases new and innovative products like RF Code's state-of-the-art monitoring solution, Sentry, and other cutting-edge IT tools and services. These demos offer listeners an in-depth look at how these products work and how they can be utilized to improve their businesses. In addition to product demos, the RocketMSP Podcast also offers extensive training content. Episodes often delve into technical topics, providing listeners with actionable insights and strategies they can apply in their operations. From cybersecurity best practices to remote IT management tips, the podcast covers a wide range of subjects relevant to today's MSPs. Beyond demos and training, the RocketMSP Podcast provides news coverage for MSPs. Keeping listeners informed about the latest developments in the IT industry, the podcast discusses recent news stories, industry trends, and emerging technologies. This news coverage ensures listeners are always up-to-date on the factors that could impact their businesses. The RocketMSP Podcast is available on multiple platforms, including Apple Podcasts, Spotify, and Stitcher, making it easily accessible for MSP community members. Whether you're an established MSP looking to stay ahead of the curve or an aspiring IT professional seeking industry insights, the RocketMSP Podcast is a valuable resource.
Episodes
Dean Trempelas (Empath) and Steve Taylor break down exactly how to create your first conference talk, even if you think you have nothing valuable for an audience. Learn how to overcome imposter syndrome, choose your topic, and deliver with confidence. Perfect for MSPs and tech professionals looking to speak at events like RejectionCon, IT Nation, or local business groups.
Key topics: 00:00 Intro & Meet Dean 14:12 Why give confer...
Episode Summary: In this episode of RocketMSP, host Steve Taylor sits down with Zach Kromkowski, the innovative force behind Senteon, to discuss endpoint hardening and security compliance. Fresh off winning at IT Nation's PitchIt competition, Zach shares insights into how Senteon is revolutionizing security policy management for MSPs.
Key Discussion Points:
- The challenges of endpoint security policy management and verification
- Why...
Join Steve Taylor as he sits down with Brian Weiss, Founder & CEO of ITECH Solutions, for a compelling journey through MSP evolution, cybersecurity challenges, and technological innovation. Brian shares his transformation from a high school computer repair technician to leading a successful MSP, including weathering a major security incident that reshaped his approach to client security.
Key Topics:
- Early career journey from ...
Josh Hohbein is the Information Security Lead for CentrexIT in Poway, California. Together, they have built what they call the Cybersecurity Maturity Model, which basically takes CIS Controls and simplifies the explanation of what they're doing for customers. (They still implement ALL controls, they just simplify the explanation.)
Learn about how they manage cybersecurity at CentrexIT.
In this episode, Steve interviews Fred Voccola, CEO of Kaseya, discussing the growth and strategy behind Kaseya's numerous acquisitions and the development of their ITComplete platform. Fred elaborates on Kaseya's mission to improve MSP (Managed Service Providers) profitability and efficiency using integrated platforms and AI-driven automation tools like Cooper Insights and Cooper Bots.
The conversation also touches on common concer...
Join us on MSP Tutor as Ian McDonald from getKambium discusses "How & Why to Talk About Your Client's Business." Learn vital communication strategies that Managed Service Providers (MSPs) can use to improve client relationships and drive business growth. Discover expert advice on effective client conversations and strengthen your MSP business. Tune in for actionable insights and practical tips to enhance your client communicati...
Join Steve Taylor on MSP Tutor as he interviews Greg Sharp from ZenContract, a contract management solution built for MSPs. Discover how proper contract management can significantly impact your EBIT multiplier and overall business valuation.
Learn vendor-agnostic strategies to streamline your contract lifecycle, from creation and negotiation to storage and renewals. This insightful episode provides actionable tips to enhance your ...
Scaling Your MSP: From 700K to 50M with Dean Trempelas from Helpt and Crab Consulting
In this episode of MSP Tutor, host Steve Taylor chats with Dean about his bold claim of helping scale an MSP from $700,000 to $50,000,000 in annual revenue. Dean shares his insights on the importance of preparation and capitalizing on opportunities, the value of peer accountability, and the practical steps needed to achieve significant growth.
Key...
Mastering Client Conversations: Selling Cybersecurity with Mark Lamb
In this episode of MSP Tutor, host Steve Taylor is joined by Mark Lamb, CEO of High Ground and M3 Networks, to discuss the strategies behind selling cybersecurity services to clients. The conversation covers topics such as building trust, the importance of an educational consultative approach, and understanding clients' needs and budgets.
Mark emphasizes t...
In the third episode of MSP Tutor, host Steve Taylor welcomes guest Tim Fitzpatrick, who specializes in marketing strategy, planning, and leadership for IT marketing. Tim stresses the importance of strategy before delving into marketing tactics, emphasizing the creation of a unique point of view to attract ideal clients.
Key Takeaways
- Crafting a unique point of view in marketing helps differentiate from competitors and a...
In this episode of RocketMSP, host Steve Taylor is joined by Nate Freedman, digital marketing expert and founder of TechProMarketing and MSPsites.com. Together they delve into the effective website strategy for managed service providers (MSPs), emphasizing lead generation, user experience, and simplification.
Key Takeaways
- Emphasizing the simplicity and consistency in marketing strategy for MSP websites.
- Focusing on a lea...
In this episode, host Steve Taylor and guest Matt Lee dive into the critical process of building and executing effective incident response plans in the MSP industry. They emphasize the importance of readiness and preparation, highlighting the value of conducting tabletop exercises to simulate and practice incident response scenarios.
*Key Takeaways*
- The importance of clear incident response plans and cybersecurity awareness train...
In this video, Steve and Brian engage in a role play to discuss cybersecurity risk assessment and its implications for business decisions.
In this video, we cover:
- Best case scenarios for a cybersecurity risk assessment.
- What to do if issues are found during the assessment.
- Addressing cost differences in proposed solutions.
- Gathering information about the client's current spending.
- Timely decision-making and considerations for ...
MessageSpecs is a marketing and communications consultancy founded by Joel Benge that specializes in helping technical companies, like managed service providers (MSPs), nail their messaging and communications.
Steve Taylor, host of the RocketMSP Podcast, interviews Joel Benge, Founder & CEO of MessageSpecs.
Today's sponsor is Comet Backup. Use the exclusive promo code: ROCKETMSP when you sign up to get $50 USD Free Credit for you...
If you're an MSP or channel vendor, there's a good chance you've got a microphone at your desk. We all get stuck doing Zoom and Teams meetings every day, but there's something YOU can do to make the experience better for everyone else.
I've got some great tips on how to get broadcast-quality sound without having to spend a ton of money.
Today's sponsor is Comet Backup. Use the exclusive promo code: ROCKETMSP&...
Overe offers a free Microsoft 365 security assessment tool for MSPs and their small business clients. In this interview, host Steve talks with Overe CEO Paul Barnes about how the platform helps MSPs easily evaluate and improve their customers’ #Microsoft365 #Office365 security posture.
Paul explains how Overe integrates with Microsoft environments to provide actionable recommendations based on license types and business specifics. T...
SaaS Alerts helps MSPs secure and monitor SaaS applications for their SMB clients. Their platform centralizes security across apps like Office 365, Google Workspace, Salesforce, and more.
In this episode, I interview SaaS Alerts CEO Jim Lippie to learn about the latest enhancements to their platform and research on the SaaS security landscape. We discuss:
- Fortify: Their new automated policy engine to instantly improve Microsoft S...
Looking to expand your MSP offerings into a lucrative new area? Compliance services could be the perfect addition.
In this exclusive interview, compliance guru Alex Spigel shares her proven framework for profitably delivering compliance assessments and solutions to clients.
As COO of Choice Cyber Solutions, Alex has equipped over 500 MSPs to provide compliant managed services. She's also pioneered programs with CompTIA to simplify cy...
Are you relying on legacy, siloed security tools that leave dangerous gaps? In this episode, Matt Holland of Field Effect shares how MSPs can implement truly unified cybersecurity without the tool overload.
We discuss:
- Rising threats SMBs face compared to 5 years ago
- Why a holistic approach is critical
- Consolidating key capabilities into a unified system
- Evaluating new security options wisely
- Avoiding common mistakes MSPs make
- Trackin...
I sat down with Tom Lin, Chief Revenue Officer of AvePoint, to discuss their governance, risk, and compliance platform designed specifically for managed service providers. In this wide-ranging interview, Tom shares details about AvePoint's unique approach to GRC that allows MSPs to easily manage client Microsoft 365 and Google Workspace environments.
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