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July 25, 2025 47 mins

90% of Healthcare Software Goes Unused - Here's Why

Discover how AI is transforming healthcare delivery and why there's a massive untapped opportunity in the telehealth space. In this revealing episode of Build Chef, host Liat Siegel interviews Bill Peebles, founder of HumanRx Wellness and CEO of MindSync, who shares groundbreaking insights about the intersection of healthcare, AI technology, and real estate investments.


Key Revelations:

The 10% Problem: Healthcare staff use less than 10% of available software capabilities, creating massive inefficiencies that AI can solve

Unconventional Access Points: How hairstylists and salon owners could become the next frontier in telehealth delivery

50-State Telehealth Vision: The investment opportunity to create a nationwide platform that benefits both providers and patients

Memory Care Revolution: How AI-native EHR platforms are transforming patient outcomes in skilled nursing facilities

True Healthcare ROI: Why the real return on investment isn't financial profit, but positive impact on people's lives

Equity in Healthcare: Breaking down barriers to ensure equal outcomes for all patients, regardless of location or economic status


What You'll Learn:

How AI can standardize healthcare notes and predict patient needs before they arise

The critical role of facility design and aesthetics in patient care outcomes

Why telehealth platforms are targeting unexpected local providers for expansion

Investment strategies for healthcare real estate, particularly skilled nursing facilities

How to build trust and consistency in healthcare technology adoption

The future of end-of-life care communication and family engagement


About the Guest:

Bill Peebles is a healthcare technology entrepreneur who founded HumanRx Wellness, a telehealth platform focused on transparent medication pricing, and serves as CEO of MindSync, an AI-native EHR platform. His background includes advisory work during the banking crisis with the FDIC, restructuring loans for healthcare operators, and co-founding Wellcore, a telehealth service specializing in hormone replacement therapy.


Key Career Highlights:

Transitioned from finance to healthcare technology

Helped restructure healthcare loans during the banking crisis

Co-founded multiple successful telehealth ventures

Focused on addressing healthcare equity and accessibility


Investment Opportunities Discussed:

50-state telehealth platform development

AI-enhanced memory care facilities

Healthcare real estate, particularly skilled nursing facilities


Community building platforms for healthcare investors

This episode reveals untapped opportunities in healthcare technology and real estate, showing how AI and innovative delivery methods are creating new investment possibilities while improving patient outcomes.


Connect with Bill Peebles for AI and Health Tech Investment Inquiries

Website: www.humanrxwellness.com

LinkedIn: William Peebles, MBA

#HealthcareTechnology #TelehealthInvesting #AIHealthcare #podcast

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