January 20, 2025 • 37 mins
In this episode of the RTO Show, host Pete Shau sits down with Daniel Hajduk from Vox Populi to kick off a six-part mini-series dedicated to understanding and implementing AI in the rent-to-own industry. As a marketing expert from Vox Populi, a platinum sponsor of the RTO Show, Daniel breaks down AI fundamentals and addresses common concerns about this rapidly evolving technology.
The conversation demystifies AI, moving beyond sci-fi fears of Terminator-like scenarios to explore its practical applications as a powerful business tool. Daniel explains how AI is already integrated into everyday technologies—from Facebook and Amazon to mobile phones—and discusses various AI platforms including ChatGPT, Claude, and Google's Gemini.
The discussion covers the accessibility of AI tools, from free versions to paid enterprise solutions, and explores how AI enhances rather than replaces human capabilities. Daniel emphasizes the importance of balanced AI adoption in business operations and provides guidance for both tech-savvy users and beginners. The episode delves into the distinction between early algorithmic chatbots and modern AI systems, offering practical ways to start incorporating AI into daily workflows.
Daniel emphasizes that AI should be viewed as a collaborative tool that augments human capabilities rather than replacing them. He compares AI to revolutionary innovations like electricity, suggesting it's a transformative technology that's becoming increasingly accessible to everyone. The episode provides practical advice for listeners at different comfort levels with technology, from complete beginners to those ready to implement advanced AI solutions in their businesses.
The discussion also addresses common concerns about AI, including job displacement and creativity loss, with Daniel offering reassurance that AI works best as a complement to human skills rather than a replacement. He encourages listeners to start small with free versions of AI tools and gradually explore more advanced applications as they become comfortable with the technology.
Host Pete Shau and Daniel preview the upcoming episodes in the series, which will dive deeper into specific applications of AI in office work, advertising, and other aspects of the rent-to-own business. They emphasize that staying current with AI technology is becoming increasingly important for maintaining competitiveness in the modern business landscape.
The episode concludes with information about Vox Populi's RED (Remember Everyone Deployed) initiative, a charitable program supporting deployed service members and their families through the sale of red shirts, with a goal of raising $1 million for the cause.
Don't miss the upcoming episodes in this informative series that will help you understand and leverage AI technology in your rent-to-own business. Follow the RTO Show on Facebook, Instagram, and LinkedIn, and reach out with questions at pete@theRTOshowpodcast.com.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:08):
Hello and welcome to the RTO Show.
I'm your host, pete Chow.
Today, we're talking adifferent aspect of rent-to-own.
And, listen, this is somethingthat I think is so important
We've heard it time and timeagain and it's AI.
Today, I'm talking to DanielHajduk from Vox Populi.
Now, listen, they know a lotabout everything marketing,
(00:28):
including AI use, and so Ithought it was a great idea to
have Daniel here On top of that.
Just so you guys know, vox is aplatinum sponsor for their RTO
show.
If you guys have RTO marketingneeds, you definitely want to
see them.
You definitely want to talk tothem.
But the reason that you're heretoday is because we're part of
a six-part miniseries that we'regoing to go into.
We're going to dive deep intoAI and, when I say deep, the
(00:50):
different aspects of it.
Now, today we're going to talkabout an introduction.
I'm going to try to get Danielto tell me that AI is not some
Terminator that James Cameronand Arnold Schwarzenegger came
up with a couple of years ago,but one of the ideas of how did
it come about, where are wegoing with it, what can we do
with it and, better yet, how isit going to make things better
(01:11):
for you?
Speaker 2 (01:11):
So Daniel, why don't you introduce yourself?
And we can get started that way.
So yeah, my name is DanielHajduk.
I have been working full-timeat Vox Populi for over two years
now with my dad, andrew, who'sbeen on the show a couple of
times, and, as you know anythingabout us, you know that we are
not a technology company.
We're not an AI company.
We don't have any direct AIservices, but we are using it
(01:35):
and we felt the need of what weknow with RTO and what we do
with our marketing, what we'redoing with our own company and
AI that there was an opportunityto talk about here today.
Speaker 1 (01:44):
It really kind of steps up when you're talking
about AI.
We're doing with our owncompany and AI that there was an
opportunity to talk about heretoday.
It really kind of steps up.
When you're talking about AIand you talk about all the
aspects of it, the first thingthat I think of is am I going to
lose my job?
Is somebody that can use AIkind of replacing the podcast
series?
Are they going to be able toreplace me at work?
But then, as we got talking, westarted to realize.
I started to realize it's notas scary as I thought it would
(02:05):
be, but more like a tool-basedsystem.
So I mean, in a general aspect,you tell me you know a lot more
about it than I do.
If I was to just say AI and I'mtrying to introduce the term AI
to somebody who doesn't know itas much but they are terrified
that one day they're you know,whatever they're doing is going
to be subjective to somethingelse and it's going to be
replacement because it's cheaper, faster.
(02:27):
It doesn't think it doesn't gohome.
What do you say?
What is AI?
Speaker 2 (02:32):
It can mean many things and it should mean
different things to people inall different kinds of settings.
The basic level thing in mymind, it's a tool.
It's a tool that anyone, anyonecan use, and it's also a
revolutionary thing, likeelectricity, like the atomic
bomb that's something that's big, but it's accessible to
(02:53):
literally anyone and, um,there's so many ways you can use
it.
It's it's it's kind of a tool.
I like to look at it like anx-ray machine, as it helps your
eyes see past what your eyes cannormally see.
Ai can help your brain and helpyou process things faster than
you're able to naturally.
Speaker 1 (03:13):
So you said accessible, right.
How does somebody access AI?
Because I already know thatthere are some simple ways that
it's being introduced into mylife, but if I wanted to access
it, I want to for lack of abetter term talk to AI and have
it talk back to me.
What are the avenues thatsomebody who doesn't know
anything about AI go okay?
(03:34):
Well, all right.
How do I get to know thisbetter?
Speaker 2 (03:37):
It's quite easy.
You are using AI pretty much ineverything you do nowadays on
your phone, laptop, computer,car, anything much in everything
you do nowadays on your phone,laptop, computer, car, anything
because, whether or not youthink you're using it, the
service you're probably usinghas ai embedded into it in some
sort of form.
If you're wanting to actuallygo directly and use it like the
most common way people talkabout chat, gbt or any kind of
(04:00):
bot like that, you, you just goonline, go to your search engine
, whatever you use, and type inClaude, type in chat, gpt, any
search engine there, and you'llbe able to start chatting with
the AI bot as quick as you can.
But again, like I said, you'reusing it every which way.
You're on your phone nowadays.
So you go to Facebook,facebook's, using it.
You go to what app do you useon a daily basis?
(04:24):
Amazon, amazon.
Speaker 1 (04:27):
Everything amazon does has ai embedded into it
well, I, because I do see thatyou can look up something, or it
has like an ai.
We can almost kind of describewhat it is you're looking for.
I've noticed that when I go onto facebook now it's giving me
options.
I couldn't even tell you whyit's giving me option, but it
does Uh and and so I get.
I get one of those side faceslike are you trying to, what are
(04:50):
you trying to figure out?
Like, what are you trying tolearn?
But then the flip side of thatis you search faster.
You search by your normal termsand not by the you know as
explicit terms, but the termsthat are very direct.
You know I'm looking for this,this and this, and you can
actually just say I'm lookingfor a brown sofa.
You know contemporary leatherboom, there you go, and then
it'll spit out all these options.
(05:11):
Or you know washing machine,maybe a little bit larger glass
top preferably.
You know energy specific energystar rating or whatever on a
110, 220 dryer, whatever thecase is, and it changes all this
aspect of it.
But then we always go back tookay, if that's the case, then
(05:33):
are we replacing somebody on theother end?
Is there somebody who's nolonger going to be able to pay
the groceries or pay the rentbecause we're doing this.
Speaker 2 (05:39):
No, I think with any invention or any new technology,
there are things that change,but no matter what that's going.
New technology there are thingsthat change, but no matter what
that's going to happen, there'sthings that go obsolete.
With every little thing thatcomes out, it's more of just
going to enhance things and ifpeople are using it right, it's
enhancing.
So where you're seeing errorwith customer service, that
should enhance customer service.
You should be able to pointpeople in the right direction
(06:01):
before they just wander off andor get stuck on the phone
talking to the wrong person.
I do not think it'll take awayanyone's job outside of anything
.
That's just naturally going tofade out, no matter what ai does
or how big it is, becausethere's there's leaning views on
how impactful it's going to be.
There's people who think it'sgoing to become everything.
There's people who thinkthere's just going to be another
thing that people really aren'tgoing to notice and it's not
(06:23):
going to be this huge, monstrousthing.
So I don't think there is goingto be a big overtaking of
everything and I don't thinkit's going to be.
I don't think it's going to befast.
It's just making things betterand I think if that's why we're
emphasizing the importance ofusing it because, while I don't
(06:44):
think it's going to take awaysomeone's job, it should make
your job easier.
If you're not using it, youcould get behind and your
competitor who is using it?
Speaker 1 (06:53):
so it's it's just just go along for the ride so if
you have because I know that ithappens generationally you have
an older aspect of people, theolder geographic demographic.
You know, in certain areas,like in rural areas, they
probably don't see it as muchmore in the cities, when you
have the Uber taxis in someplace in San Francisco where
(07:14):
they're driving by themselvesright now, or you're in the city
where you're looking for atrain, you can talk to something
that's going to give you backthe train stops the times
running late, not running lategoing to airports or whatever
and you're more rural areas andyour geographic areas where they
just don't use it.
You know, it's just not one ofthose things.
I use my phone for a phone calland I might check my email, my
Facebook, every once in a while,but I really don't use it that
(07:39):
much all the time.
How do you get those people tounderstand on both ends that,
like you said, ai is a tool andnot necessarily something that's
going to replace who's on theother end of the phone?
Speaker 2 (07:51):
I think it's however, they can use it.
So I think you and your lifeare going to use it differently
than someone my age coming outof college might use it.
You're going to find differentneeds.
An older person might use itfor something completely
different.
They might use it to assistthem from doing things that they
no longer want to do or findingthings.
There's so many tools out thereto use that.
(08:11):
I think if you just starttrying things out and looking
for things, and hey, what is anAI friendly tool for this?
Whether it is a grammar chatbotor whether it is a shopping
thing or organizer tool,whatever it is, it's, however,
people are going to and it'sgoing to take slower or less
time, more time for other peopleto adopt than others, as every
(08:33):
technology new thing does andjust getting out there, really
it is.
Speaker 1 (08:39):
Well, for instance, you've mentioned something that
I really didn't know of until Iactually started speaking.
With BoxPod, you hear chat GPT.
That's everywhere.
That is the most well-knownbecause that's just what started
right, almost like it's Windexand Window Cleaner.
We call everything Windex,because that's what came out
first.
It's the brand name for theproduct, right?
But it doesn't necessarily meanthat's what it is.
So you know, you've got theGalaxy version, you've got the
(09:02):
Alexa version, you've got everyother version, but you mentioned
Claude.
So, as far as paid AI goes,because that's a whole different
ballgame from what people usefor free, right?
So, if we're using that as anintroductory course and how it
works and how can I getsomething out of it, how does
chat, gpt or Claude differ inthat sense?
And what exactly do you usethat for?
Speaker 2 (09:24):
So, the difference between a chat GPT, a Claude or
whatever it is.
Those are chat bot names thatdifferent companies have created
.
Chatgbt is OpenAI's chat engineand within that they have
different engines.
So there's ChatGBT Mini and abunch of different ones, and
they're going to keep coming outwith new ones.
A variance of what?
(09:45):
they do Right here.
We use Claude on a daily basisand we have a paid version, and
there are like three or fourdifferent kind of chatbots
within Claude.
So there's Claude 3.5 Sonnet,right now, which is their most
intelligent model.
There's Claude 3, opus, whichexcels at writing and complex
tasks, and then there's anotherkind of normal chatbot, same
(10:08):
thing with chat, with chat GBT.
There's also ones like Grok,which Twitter has, or X,
whatever you want to call it.
There's also ones like GROK,which Twitter has, or X,
whatever you want to call it.
So, again, those are justcertain companies or
organizations, their chatbot.
So if the RTO show came outwith their own chatbot, that
could become its own thing.
Speaker 1 (10:26):
Coming to you soon is the RTO show chatbot that we're
going to be able to use.
You can talk to my AI voiceBecause, the way I see it is,
you know there's going to be theentry level somebody who
probably won't use it as much oruses it very sparingly.
Speaker 2 (10:43):
Yeah.
Speaker 1 (10:43):
You have people who, like you said, the younger
version of people coming out ofcollege or using that iteration
of I already out of college.
Now I'm into my work and makingthat happen.
And now you've got chat GPT.
You've got chat gpt.
You've got claude.
You've got paid versions.
So if there's free, why would Iwant to pay for it?
Speaker 2 (11:02):
I don't think you really need to pay for it yet.
If you haven't gotten startedand you just need to get started
on something, you do basicthings, just start using it.
Chat gpt does not cost to startusing.
If you want to go see, go ontochatGBT and say, hey, what are
some ways I can do X task, it'lltell you that you don't got to
(11:22):
put credit card in, you don'tgot to send it a check, you just
put that in.
Now the paid version comes inhandy when you are start using
it more, when you want to use itfor your company.
For example, at Vox we onlyused a free version.
Or people use their owndifferent chat bots for whatever
we use it for for a few monthsand then we're like all right,
we had a certain buy-in and wegot an account on cloud for the
(11:45):
whole company and it gives you acertain level user.
It gives you longer chat, um,usually more up-to-date
information, because justbecause they're, I mean they're
able to update the engines more,because these are huge
computers.
Basically, at the end of theday, these are huge information
centers where these things arerunning from, so they're not
always up-to-date Like a normalchat GPT.
(12:06):
You're not going to just go onthere and see what happened in
the news yesterday.
You're going to have a betterchance doing that with a paid
version.
Speaker 1 (12:11):
Okay, well, that makes a lot more sense then Okay
.
So then, if I'm, I guess I'mcoming along.
I want to get to know AI.
I have the free version.
I don't need a paid version.
I start using it.
Part of what I wanted to talkabout and once we get past this
introduction period is how manydifferent ways that we can
(12:33):
affect the lives of somebody inrent to own.
How do we get them tounderstand it?
Not only is this something thatcan be better, but I've also
heard it's a tool, right, and soyou're only as good as your
tools, and your tools are onlyas good as you, right, so you
can't take a chisel and youcan't make a Mona Lisa, and you
(12:54):
can't take a brush and fix thecar.
Right, there are differenttools for different things.
You've got to find the righttool for the right thing.
So there's a way to use AI inyour life that we're going to
break down in the next fivedifferent episodes, where we're
going to say, in this episode,we're going to tackle this and
we're going to tackle this andtackle this, and how do you use
AI to really get there, andwe're going to tackle this and
(13:15):
tackle this, and how do you useAI to really get there.
But there are a lot ofdifferent versions of how we can
make that happen, because, inessence, we're eventually going
to be talking about office workright, and how does that work?
And how does that make myoffice work better, faster,
cleaner and give me more time toget away from my desk and
advertising, and why it works inadvertising better and what can
I use it for.
And I think one of the reasonsthat it interested me when we
(13:36):
wanted to sit down and talkabout this because so we did a
live episode of the RTO show atRTO World this year and one of
the speakers, you know, chip Guy, was talking that AI was going
to take over not take over, butit's going to be more prevalent
in what's going on.
That's probably the biggestgrowing thing that's going on
right now.
He's not the only person whosaid that.
I've had three other peoplemention it up to that point and
(14:00):
I've mentioned it.
It was even one of my vendorspotlights and it was like so
what's the next thing that'scoming up?
You know what's happening.
And Brian Rosen was like whatelse could it be?
It's AI.
And even at that moment, whenwe had said that just a couple
of months ago, there were acouple of, like you said,
different versions of thingsthat came out.
I had a phone update and all ofa sudden now it's saying I can
(14:21):
AI this and AI that and I can AIsearch.
But the fact that AI is soprevalent now gives a lot of
people worry, and so I want tobring back that veil of saying
there is no reason to worryabout it, especially at this
point.
I don't think they haveDeterminators loose quite yet.
Speaker 2 (14:38):
Yeah.
Speaker 1 (14:39):
But this is what you can use it for, how you can use
it and a display of what canhappen.
Now, if you're breakingyourself into this, you said you
start slow.
How would you gradually move up?
What do you think is a good wayto get somebody to go from I
(15:01):
have no idea what AI is tosomething that you're doing
where you're actually payingsome you know you're playing
foreclaw to have everybodyavailable to do this to help
your everyday.
You know day-to-day work.
Speaker 2 (15:07):
So you start somewhere with like anything.
You start with the trainingwheels on, so you go on
somewhere where you can't domuch damage You're not going to
break your business, you're notgoing to commit a crime, you're
not going to hurt anyone'sfeelings at the end of the day
by just going on a chatbot andusing it for that.
Then you start thinking about away to get more comfortable
with that and you startrealizing what its capabilities
are in that.
Oh cool, this is really cool.
(15:27):
And then that leads to othertools.
So it's not necessarily achatbot, but it's AI, integrated
things with different platformsused within your company.
If you look for it, pretty muchany company you use for
anything has AI in and out.
Today I was listening tosomething earlier today.
It was the Adobe CEO talkingabout AI, ai, ai, with their new
(15:49):
products coming out.
So your creative system, youraccounting system, whatever
you're using, is going to haveai involved with it and it's how
you use those tools and you'rejust going to get more
comfortable, naturally over timewith using different things.
So I think just start somewhereand you're going to start
seeing it.
It's going to become moreprevalent in your mind.
I didn't think a year ago I waslike cool, whatever it is, I
(16:12):
think it's only really the techguys using it.
They're using it in some weirdway that doesn't really know.
It's behind closed doors, it'snot going to affect us, it's
just going to be a thing thatruns that no one really notices,
right?
But that's not the case and Ithink most people are waking up
to that now that everyone can dosomething with it, literally
from the moment you wake up tothe moment you go to sleep.
(16:32):
So it's finding those tools andgetting comfortable with it and
knowing what it can help youwith because it's not good for
everything and we'll go into itover the next five episodes but
it's not going to replace whoyou are as a human and what you
do in your business and whatmakes you special.
It never will.
I don't think until I don'tthink we're all here no longer.
(16:53):
So I think we're all going tobe okay.
But it's just gettingcomfortable and you learn so
much every day and you're nevergoing to learn everything.
There's literally a newinvention or a new company
program coming out with it everysingle day.
If you start watching thebusiness news, every five
minutes they're talking aboutwhat their new initiative is
(17:13):
with the chips, with the sweets,with the chatbots.
Everyone has their own chatbotnow, which we'll go into, but
it's getting crazy.
It's all you hear now whetherit's a customer thing or a
business thing, everyone uses it, so it's just getting
comfortable.
Speaker 1 (17:28):
So there's the other side of the coin too, because
I've heard I've tried to do asmuch homework on this as I can
and it's out there.
Like you said, it's out thereEvery time you flip a page,
every time you click a link,there's something going on out
there.
There's also the idea that if Istart using a chatbot I'm not
going to say which one, anyspecific brand but if I start
(17:48):
using a chatbot, what the otherside of the coin is?
People say, well, it takes awaythe creativity of the user.
You kind of start using it as acrutch.
If I'm a reporter and I put inmy several topics, boom, it
comes out, I got it, I'm writingit.
If I'm writing a paper forcollege, well then what do I do?
I give it a couple of ideas.
I say that, boom, I've got acomplete college essay out there
(18:10):
.
I even heard somebody say youknow what?
Sell your book on Amazon, justput a couple of things together,
get this paid version and thepaid versions really aren't as
expensive as somebody mightthink Boom, you get a book.
And then, as the time goes on,I've heard the well, you become
less creative because of it.
Speaker 2 (18:27):
What is your take on that?
So it is something you got tobe careful with, and that's
where I think the take over theworld, or mess things up for the
worst of things, comes in plan,where it takes over things and
it makes people not thinkanymore, and that's where the
whole.
You know people that go intothe deep rabbit hole, the people
in the basements just typing uptheir things and thinking the
(18:49):
world's going to end tomorrow isthe whole AI is going to become
their own thing and they'regoing to be the superior species
on the planet, which is it'sthat.
That is something that we don'tneed to worry about now, in my
opinion, because humans justbecome reliant on everything it
does.
So and it's easy to kind of getreliant on some things like, oh
, just do this for me and writeevery single thing and you have
(19:10):
to be careful with it, whetherit is your marketing, your sales
, your administration task, yourdaily life.
You cannot rely on foreverything.
First off, it's not good foryou and it's not going to give
you what you're looking for, andit is going to have issues.
They are brand new thingscoming out.
This is like the car coming outback in the day.
It is not perfect and not whatit's going to be, so there's a
(19:33):
balance to it with how you useit.
Just balance it out and you'llbe fine.
Speaker 1 (19:38):
How accessible is a chat bot on your phone?
I know that I use it on alaptop, I use it on a desktop.
I go in, I type it because I'mdoing my work, but is it
something that I can put in mypocket?
And I'm not.
I'm not just talking about theAlexa version, or I'm not just
talking about, you know, theFacebook version, but an actual
(20:03):
chatbot, gbt, that I can say.
You know, I need some ideas ofX, y and Z, or can you place
this in an order of, you know,importance to least, importance
of larger to not not so large ormass, whatever Is that also on
a mobile platform, to where youcan just kind of go into it?
Speaker 2 (20:14):
Yeah, and that's what makes it so great and that's
why there there's no excuse foranyone not just to have it
available or know what you kindof can use it for.
Again, I'm not saying you needto live your life and become a
tech nerd and do everything withthe, with the chat bot, and you
need to become on your phone 247, but you can with, again, the
same account I have on mylaptop that I use for work every
(20:35):
day with claude.
I use the same app on my phone.
Same account I have on mylaptop that I use for work every
day with Claude.
I use the same app on my phone.
Same account.
It has the same stuff.
So if I'm at work, I can typeon the same thing.
I can continue thatconversation on my phone.
If I'm sitting on the couch,same thing with all the other
bots.
They have apps wherever you'reusing it.
Your phone's a computer.
Our phones are AI powered,everything powered.
You can do it on your phone sothat, again, that's the whole
(21:03):
thing it's.
You can use it anywhere,anytime.
You're standing in a line atmcdonald's, you want to, you're
working on a project.
You don't have to wait to goback to the office.
You can continue while you'resitting on your phone instead of
scrolling through facebook andlooking at stuff that's probably
not going to matter in 10minutes brain rot.
If you're working on a project,keep working on it.
And it makes it so nice because, again, you might just be
walking along on the weekend andyou're like, hmm, what about
this?
You might have a thought cometo your mind, put it down, see
(21:24):
what it gives you.
You can always go back to it.
It'll say, hey, if you're inthat same chat, save it for
later.
It'll go back to it.
It'll save it for you canrecopy it down later if you want
to wait to put it into an emailor work a project you're
working on later that day sowhen you're when you're talking
about uses, when you're talkingabout tools, what are some of
the basic ways that I could usea chat, gpt?
Speaker 1 (21:45):
I can use a cloud, what?
What are some of the basicthings that I could say?
You know you're right and nowyou got me thinking.
Okay, there are plenty of timeswhere I'm wasting my my time
during the day not because Ican't be doing something else,
because I feel I physicallycan't right.
Like you said, I'm in line.
I'm doing something, I'm goingsomewhere now I'm waiting, or
I'm in the car with somebodyelse.
I'm not exactly at my office,but now you're saying I can not
(22:08):
only can have it mobily, but Ican use it to do things that I
can probably make a lot faster.
Speaker 2 (22:16):
How do?
Speaker 1 (22:16):
I do that.
What are some of the basictools that AI has that I can say
you know what?
This is a great idea.
Speaker 2 (22:21):
So it's pretty basic and it's quite easy.
Really, anything you put onGoogle, you can do that there.
Again, depending on how up todate, what version you're using,
you might not be getting exactyesterday's information, but if
you're looking for hey, how do Ido this kind of task?
Or how do I give me a recipefor spaghetti, it can give you
(22:45):
that.
It's not going to give you heyagain, what happened to the news
yesterday?
Because, again, most of themaren't that up to date.
But use it for that.
How do I write a good resumeintro to put on my resume.
Speaker 1 (23:01):
Now we're in trouble If everybody starts doing that
at Rent to Own.
We don't want you goinganywhere.
Speaker 2 (23:06):
Just like when I was in school there was these kind
of tools started coming outwhere you could use grammar
things and have things writtenfor you.
If you look and you actuallyread into something, you can
tell when something is fullywritten.
So don't go in just copy andpaste something and copy it over
Again.
We'll go into all this with thedifferent sales things and
marketing things, but don't justcopy it over.
(23:27):
It's not going to.
People are going to tell it'sgoing to have errors that don't
sound like you and who you are,and you got to balance your
authenticity with AI and who youare and the.
You got to balance yourauthenticity with ai.
So really anything if you wantto go, but it's great, for you
have a.
You have a paragraph that youneed to send to someone in an
email and you want just to lookover.
Hey, give me a grammar checkercheck for an ear that's what I
(23:49):
use it for every single day, bymaking sure, just look through
it one more time or how I couldword this better, and it'll give
you that.
That's that's the easiest thing.
Speaker 1 (23:58):
Or organize these couple things that you have in a
whole in a document, kind ofjust tell me what the important
things are well, you know, aswe're going through this and I
going back to what you saidabout earlier iterations right,
there was an earlier situationthat kind of related to
something newer and a little bitnewer, and now we're getting
updates every day with the AIbot kind of integrated in
somehow, and so I remember whenit first started, it was
(24:21):
basically like an algorithm.
Right, it was an algorithm outthere and it had responses based
on what you said, notnecessarily an AI in the sense
that, because I know they'reclose to a point, but I would
say, if you said this, there wasa simple response to that my
name is John, what's yours,whatever it needed to be, it
would say I'm the computer forBank of America.
(24:43):
Whatever the case is Nothingtoo integrated, but now it's not
.
What are the differencesbetween the earlier algorithms?
And, as you're saying, nowwe're talking about AI, how does
it interact with youdifferently than the algorithm
sense?
When you're talking to AI, isit more like I'm talking to you
now and I'm typing something inand it kind of just gives me a
reference like hey, pete, howare you doing?
(25:04):
This is what I'm typing.
Speaker 2 (25:06):
I don't know if you've seen the Google
commercial lately.
That's been going on during theNFL games that I watch, but
it's all over.
It's just people talking totheir phones, yes, and, but it's
all over.
It's just people talking totheir phones, yes, and it's like
their version of their Siri andit's literally just people
talking to it, kind of like it'stheir best friend.
It's kind of weird, because wedon't want to all just become
friends with our phones andwe're going to have no life.
(25:29):
We're going to be relying on ourtechnology phones.
You can kind of do that.
You can really just kind oftalk to it Again.
It's not just a hey, fix theerrors in here.
It's hey, let's have a talkthrough this with me.
If you were just trying to gothrough something and get its
opinions on something you'vewritten, hey, talk to this with
me.
Get its opinions on somethingyou've written, hey, talk to
(25:51):
this with me.
If you have a podcast you wantto talk about and go through
questions that might come upbased off certain topics, you
can do that Again.
It's not a human, but it cankind of break down the different
scenarios it sees from itsknowledge.
It's only going to give youwhat it knows, though.
Now, it's not a human, so itdoesn't process like us.
It does it a lot faster.
And it's not a human, so itdoesn't process like us.
It does it a lot faster andit's pulling differently.
(26:11):
It doesn't have a motion, soyou can be mean to it.
Don't be mean to it, becauseit's just weird.
Speaker 1 (26:15):
You can have like an.
Speaker 2 (26:15):
Einstein, five-year-old, you know Right,
you can be.
Hey, just talk through ascenario with me.
What happens here?
I mean, we can try it out nowif you have any kind of ideas in
your head.
Speaker 1 (26:26):
How about we look up?
Why should I not be afraid ofAI?
And you tell me who are wetalking to.
Is it Claude?
Speaker 2 (26:33):
I have it open, and the best thing about this is we
can try out different versionsand see what the difference it
gives you.
So we can try our paid versionof Claude, we can pull up a free
version of ChatGBT and we canalso just ask Google, because,
(26:57):
if you haven't noticed yet,every time you google something
it's their ai, it's the geminigoogle, yes, which it's kind of
just.
It used to just give yousuggestions or a suggested
answer, but you can see how muchbetter it is nowadays and how
much more information.
There's some things that Idon't even have to ever click on
a link anymore, and if you do,you can go back and see where
you're sourcing it from.
But it's so much better than itwas even earlier this year.
So you want to ask why weshouldn't be afraid of AI.
(27:17):
Correct, let's see what it says.
Speaker 1 (27:20):
Now for everybody's watching the podcast.
He's literally doing this inreal time, so we're going to see
real quick, on the introductionto AI podcast and the start of
the six podcast miniseries.
What's going on with AI?
Well, we're going to find outright here.
What does it say that we shoulddo or not do.
Should we be afraid of AI?
And what does it say?
Speaker 2 (27:41):
See, ai doesn't do anything unless you reconnect to
the Wi-Fi, so at the end of theday, it's not that powerful.
So I simply asked why shouldn'twe be afraid of AI?
Okay, let me share a balancedperspective on this important
question.
While AI does present somelegitimate concerns that we
should carefully consider andaddress, there are several key
(28:02):
reasons why excessive fear maybe unwarranted.
Number one AI systems likemyself have clear limitations.
We're tools designed forspecific purposes, not general
(28:26):
purposes autonomous agents.
Three there's significantongoing work in AI safety and
ethics.
Many researchers, companies andpolicymakers are actively
working to ensure AI developmentremains beneficial and aligned
with human values.
And the last one four currentAI systems work best in
collaboration with humans,augmenting rather than replacing
(28:46):
human capabilities.
We're most effective whenworking together, combining AI
processing capabilities withhuman judgment, creativity and
wisdom.
So, like we've been saying thiswhole time, it works with you.
It's a tool, it's an assistant,in your own kind of words, to
help you with things and justhelp save you time.
That's the best way I can sayto anyone that anyone in the RTO
(29:10):
business, any business it'llsave you time.
I know we all complain aboutnot having enough time to do
this or do.
X.
How are we doing that?
How can we be more efficientwith our time?
Are we wasting an hour onsomething that might only take
five minutes?
If we do it in a chatbot or doit in an AI service?
That's how we use it.
Bot or do it in an AI service?
That's how we use it.
One point I wanted to bring uphere there's ongoing work in AI
(29:36):
safety and ethics right.
So the balance of governmentworking to go against it in good
ways and bad, and whatcompanies are doing it.
It's only going to give usright now what we give it.
It's only going to learn andknow things from that.
It cannot go take somethingthat someone hasn't programmed
into it.
So there's also that.
That's another differenceyou'll notice in between
different chat bots anddifferent systems.
There can be difference in howthey say things or word things,
(29:58):
and you can notice opinionateddifferences from certain
companies.
Uh, chat bots so really it'sonly going to give you what it,
what, what it has again.
So there, there it's there.
So it's not just an unleashedanimal like we see with many
things nowadays.
There's not just like the NILand college football.
It's not like that.
I think we have AI much bettercontrol right now than we do
(30:21):
with that.
But again, right now it's atool and that's why it's helping
and there's things it's doingreally well and I think it's
going to continue to do that.
Speaker 1 (30:29):
Well, I agree with you 100 yeah, right now, what we
wanted to do was just kind ofgive you an insight of what we
wanted to talk about, how ai ishere and what it's going to do
for you.
The truth is, one day we usedto scoop sand with our hands and
then we became a shovel andthen we got one of these big
excavators and, before you know,we're building these monstrous
buildings because technologyjust built on itself.
Well, here we are.
(30:49):
We first started with ourhandwriting, then we got into
word processing and it kind ofjust took care of us there.
We got into computers wherewe're processing and everything
else was built in and, beforeyou know it, we're sending PDFs
to our telephones just to getthings done.
Well, here is another iterationof AI and how we can make that
work, simply by working withthese tools.
It's a tool that we're going touse every single day in Rent to
(31:11):
Own and we're going to get intowith you how to do that.
So you're going to see me andDaniel going over it.
I want you guys to know we doappreciate you spending some
time with us.
If you can see me on thepodcast, I'm wearing the red
team shirt that I got from VoxPopuli.
Listen, this is for.
Why don't you explain it?
Because this is something thatI really believe in and I knew
that as soon as I saw it I wasgoing to take part in that.
(31:32):
But, daniel, why don't youexplain the red shirt?
Speaker 2 (31:34):
So the red shirt is.
If you look on the right sleeveon Pete's shirt or any red
shirt you might get from us, redis a organization stands for
Remember Everyone Deployed.
I don't know when we starteddoing it every day at Vox.
We Remember Everyone Deployed.
I don't know when we starteddoing it every day at Vox.
We've done it with Buddies.
We've done it with a coupleother companies.
We've really pushed it thesepast couple years.
It's been easier to push aroundVeterans Day for obvious reasons
(31:56):
, but we have put a program inthis year where we are donating.
I think it was $5 for everyshirt or every item.
It was going directly to theorganization supporting family
members, service members, alldeployed.
It's a pretty cool thing.
At Vox it's again.
Way before I started, a coupleof years ago full time, we were
(32:18):
wearing red shirt Friday.
So whether it's just your polo,whatever red, we have our team
meeting and the full circle ofeveryone is wearing a red shirt.
It's pretty cool.
And again, again, somethingwe've been doing with some of
our clients, like Buddies,Superior Rent to Own.
They love it and we did somestuff for them this year.
Great, it's just great to seepeople wearing it.
Speaker 1 (32:38):
So there was a goal right on top of this, because I
know that we're talking aboutAAB, but I wanted you guys to
know that you can get a hold ofVox at voxpopulicom and order
your red shirt, because this isimportant not only for you but
for them, knowing that they havea goal to reach.
Is it a one million dollar goalthat we're trying to reach?
Speaker 2 (32:54):
I think.
So we got.
Yeah, we have a.
I think it's a one milliondollar goal.
The more the merrier um wedon't have to stop at one
million dollars we don't have tostop, we don't have to, we
don't have to hit it.
We are going to do and it'sonly going to go to a good cause
.
We enjoy it Again.
It works into your corporateuniforms and it supports
something well, so you might aswell put your money to even
(33:15):
better use.
Well.
Speaker 1 (33:16):
I needed a shirt so I made sure it was a red one.
Listen, we do appreciate youlistening to the podcast today.
We're starting on episode twovery soon and that will come out
to you and we're going toexplain AI a little bit more and
how it's going to help you.
If you have any questions,please always hit up at the show
, at Pete, at the RTO showpodcastcom.
If you want to get a shirt.
Vox Populicom and I will tellyou.
We are on Facebook, instagramand LinkedIn.
(33:39):
There's a big.
I see Vox is doing really bigon LinkedIn right now and you
can see us on there.
Always feel free to hit us upand I will tell you.
Guys, as always, keep yourcollections low to get your
sales high.
Have a great one.
Hello and welcome to the RTO Show.
I'm your host, pete Chow.
Today, we're talking adifferent aspect of rent-to-own.
And, listen, this is somethingthat I think is so important
We've heard it time and timeagain and it's AI.
Today, I'm talking to DanielHajduk from Vox Populi.
Now, listen, they know a lotabout everything marketing,
(00:28):
including AI use, and so Ithought it was a great idea to
have Daniel here On top of that.
Just so you guys know, vox is aplatinum sponsor for their RTO
show.
If you guys have RTO marketingneeds, you definitely want to
see them.
You definitely want to talk tothem.
But the reason that you're heretoday is because we're part of
a six-part miniseries that we'regoing to go into.
We're going to dive deep intoAI and, when I say deep, the
(00:50):
different aspects of it.
Now, today we're going to talkabout an introduction.
I'm going to try to get Danielto tell me that AI is not some
Terminator that James Cameronand Arnold Schwarzenegger came
up with a couple of years ago,but one of the ideas of how did
it come about, where are wegoing with it, what can we do
with it and, better yet, how isit going to make things better
(01:11):
for you?
Speaker 2 (01:11):
So Daniel, why don't you introduce yourself?
And we can get started that way.
So yeah, my name is DanielHajduk.
I have been working full-timeat Vox Populi for over two years
now with my dad, andrew, who'sbeen on the show a couple of
times, and, as you know anythingabout us, you know that we are
not a technology company.
We're not an AI company.
We don't have any direct AIservices, but we are using it
(01:35):
and we felt the need of what weknow with RTO and what we do
with our marketing, what we'redoing with our own company and
AI that there was an opportunityto talk about here today.
Speaker 1 (01:44):
It really kind of steps up when you're talking
about AI.
We're doing with our owncompany and AI that there was an
opportunity to talk about heretoday.
It really kind of steps up.
When you're talking about AIand you talk about all the
aspects of it, the first thingthat I think of is am I going to
lose my job?
Is somebody that can use AIkind of replacing the podcast
series?
Are they going to be able toreplace me at work?
But then, as we got talking, westarted to realize.
I started to realize it's notas scary as I thought it would
(02:05):
be, but more like a tool-basedsystem.
So I mean, in a general aspect,you tell me you know a lot more
about it than I do.
If I was to just say AI and I'mtrying to introduce the term AI
to somebody who doesn't know itas much but they are terrified
that one day they're you know,whatever they're doing is going
to be subjective to somethingelse and it's going to be
replacement because it's cheaper, faster.
(02:27):
It doesn't think it doesn't gohome.
What do you say?
What is AI?
Speaker 2 (02:32):
It can mean many things and it should mean
different things to people inall different kinds of settings.
The basic level thing in mymind, it's a tool.
It's a tool that anyone, anyonecan use, and it's also a
revolutionary thing, likeelectricity, like the atomic
bomb that's something that's big, but it's accessible to
(02:53):
literally anyone and, um,there's so many ways you can use
it.
It's it's it's kind of a tool.
I like to look at it like anx-ray machine, as it helps your
eyes see past what your eyes cannormally see.
Ai can help your brain and helpyou process things faster than
you're able to naturally.
Speaker 1 (03:13):
So you said accessible, right.
How does somebody access AI?
Because I already know thatthere are some simple ways that
it's being introduced into mylife, but if I wanted to access
it, I want to for lack of abetter term talk to AI and have
it talk back to me.
What are the avenues thatsomebody who doesn't know
anything about AI go okay?
(03:34):
Well, all right.
How do I get to know thisbetter?
Speaker 2 (03:37):
It's quite easy.
You are using AI pretty much ineverything you do nowadays on
your phone, laptop, computer,car, anything much in everything
you do nowadays on your phone,laptop, computer, car, anything
because, whether or not youthink you're using it, the
service you're probably usinghas ai embedded into it in some
sort of form.
If you're wanting to actuallygo directly and use it like the
most common way people talkabout chat, gbt or any kind of
(04:00):
bot like that, you, you just goonline, go to your search engine
, whatever you use, and type inClaude, type in chat, gpt, any
search engine there, and you'llbe able to start chatting with
the AI bot as quick as you can.
But again, like I said, you'reusing it every which way.
You're on your phone nowadays.
So you go to Facebook,facebook's, using it.
You go to what app do you useon a daily basis?
(04:24):
Amazon, amazon.
Speaker 1 (04:27):
Everything amazon does has ai embedded into it
well, I, because I do see thatyou can look up something, or it
has like an ai.
We can almost kind of describewhat it is you're looking for.
I've noticed that when I go onto facebook now it's giving me
options.
I couldn't even tell you whyit's giving me option, but it
does Uh and and so I get.
I get one of those side faceslike are you trying to, what are
(04:50):
you trying to figure out?
Like, what are you trying tolearn?
But then the flip side of thatis you search faster.
You search by your normal termsand not by the you know as
explicit terms, but the termsthat are very direct.
You know I'm looking for this,this and this, and you can
actually just say I'm lookingfor a brown sofa.
You know contemporary leatherboom, there you go, and then
it'll spit out all these options.
(05:11):
Or you know washing machine,maybe a little bit larger glass
top preferably.
You know energy specific energystar rating or whatever on a
110, 220 dryer, whatever thecase is, and it changes all this
aspect of it.
But then we always go back tookay, if that's the case, then
(05:33):
are we replacing somebody on theother end?
Is there somebody who's nolonger going to be able to pay
the groceries or pay the rentbecause we're doing this.
Speaker 2 (05:39):
No, I think with any invention or any new technology,
there are things that change,but no matter what that's going.
New technology there are thingsthat change, but no matter what
that's going to happen, there'sthings that go obsolete.
With every little thing thatcomes out, it's more of just
going to enhance things and ifpeople are using it right, it's
enhancing.
So where you're seeing errorwith customer service, that
should enhance customer service.
You should be able to pointpeople in the right direction
(06:01):
before they just wander off andor get stuck on the phone
talking to the wrong person.
I do not think it'll take awayanyone's job outside of anything
.
That's just naturally going tofade out, no matter what ai does
or how big it is, becausethere's there's leaning views on
how impactful it's going to be.
There's people who think it'sgoing to become everything.
There's people who thinkthere's just going to be another
thing that people really aren'tgoing to notice and it's not
(06:23):
going to be this huge, monstrousthing.
So I don't think there is goingto be a big overtaking of
everything and I don't thinkit's going to be.
I don't think it's going to befast.
It's just making things betterand I think if that's why we're
emphasizing the importance ofusing it because, while I don't
(06:44):
think it's going to take awaysomeone's job, it should make
your job easier.
If you're not using it, youcould get behind and your
competitor who is using it?
Speaker 1 (06:53):
so it's it's just just go along for the ride so if
you have because I know that ithappens generationally you have
an older aspect of people, theolder geographic demographic.
You know, in certain areas,like in rural areas, they
probably don't see it as muchmore in the cities, when you
have the Uber taxis in someplace in San Francisco where
(07:14):
they're driving by themselvesright now, or you're in the city
where you're looking for atrain, you can talk to something
that's going to give you backthe train stops the times
running late, not running lategoing to airports or whatever
and you're more rural areas andyour geographic areas where they
just don't use it.
You know, it's just not one ofthose things.
I use my phone for a phone calland I might check my email, my
Facebook, every once in a while,but I really don't use it that
(07:39):
much all the time.
How do you get those people tounderstand on both ends that,
like you said, ai is a tool andnot necessarily something that's
going to replace who's on theother end of the phone?
Speaker 2 (07:51):
I think it's however, they can use it.
So I think you and your lifeare going to use it differently
than someone my age coming outof college might use it.
You're going to find differentneeds.
An older person might use itfor something completely
different.
They might use it to assistthem from doing things that they
no longer want to do or findingthings.
There's so many tools out thereto use that.
(08:11):
I think if you just starttrying things out and looking
for things, and hey, what is anAI friendly tool for this?
Whether it is a grammar chatbotor whether it is a shopping
thing or organizer tool,whatever it is, it's, however,
people are going to and it'sgoing to take slower or less
time, more time for other peopleto adopt than others, as every
(08:33):
technology new thing does andjust getting out there, really
it is.
Speaker 1 (08:39):
Well, for instance, you've mentioned something that
I really didn't know of until Iactually started speaking.
With BoxPod, you hear chat GPT.
That's everywhere.
That is the most well-knownbecause that's just what started
right, almost like it's Windexand Window Cleaner.
We call everything Windex,because that's what came out
first.
It's the brand name for theproduct, right?
But it doesn't necessarily meanthat's what it is.
So you know, you've got theGalaxy version, you've got the
(09:02):
Alexa version, you've got everyother version, but you mentioned
Claude.
So, as far as paid AI goes,because that's a whole different
ballgame from what people usefor free, right?
So, if we're using that as anintroductory course and how it
works and how can I getsomething out of it, how does
chat, gpt or Claude differ inthat sense?
And what exactly do you usethat for?
Speaker 2 (09:24):
So, the difference between a chat GPT, a Claude or
whatever it is.
Those are chat bot names thatdifferent companies have created
.
Chatgbt is OpenAI's chat engineand within that they have
different engines.
So there's ChatGBT Mini and abunch of different ones, and
they're going to keep coming outwith new ones.
A variance of what?
(09:45):
they do Right here.
We use Claude on a daily basisand we have a paid version, and
there are like three or fourdifferent kind of chatbots
within Claude.
So there's Claude 3.5 Sonnet,right now, which is their most
intelligent model.
There's Claude 3, opus, whichexcels at writing and complex
tasks, and then there's anotherkind of normal chatbot, same
(10:08):
thing with chat, with chat GBT.
There's also ones like Grok,which Twitter has, or X,
whatever you want to call it.
There's also ones like GROK,which Twitter has, or X,
whatever you want to call it.
So, again, those are justcertain companies or
organizations, their chatbot.
So if the RTO show came outwith their own chatbot, that
could become its own thing.
Speaker 1 (10:26):
Coming to you soon is the RTO show chatbot that we're
going to be able to use.
You can talk to my AI voiceBecause, the way I see it is,
you know there's going to be theentry level somebody who
probably won't use it as much oruses it very sparingly.
Speaker 2 (10:43):
Yeah.
Speaker 1 (10:43):
You have people who, like you said, the younger
version of people coming out ofcollege or using that iteration
of I already out of college.
Now I'm into my work and makingthat happen.
And now you've got chat GPT.
You've got chat gpt.
You've got claude.
You've got paid versions.
So if there's free, why would Iwant to pay for it?
Speaker 2 (11:02):
I don't think you really need to pay for it yet.
If you haven't gotten startedand you just need to get started
on something, you do basicthings, just start using it.
Chat gpt does not cost to startusing.
If you want to go see, go ontochatGBT and say, hey, what are
some ways I can do X task, it'lltell you that you don't got to
(11:22):
put credit card in, you don'tgot to send it a check, you just
put that in.
Now the paid version comes inhandy when you are start using
it more, when you want to use itfor your company.
For example, at Vox we onlyused a free version.
Or people use their owndifferent chat bots for whatever
we use it for for a few monthsand then we're like all right,
we had a certain buy-in and wegot an account on cloud for the
(11:45):
whole company and it gives you acertain level user.
It gives you longer chat, um,usually more up-to-date
information, because justbecause they're, I mean they're
able to update the engines more,because these are huge
computers.
Basically, at the end of theday, these are huge information
centers where these things arerunning from, so they're not
always up-to-date Like a normalchat GPT.
(12:06):
You're not going to just go onthere and see what happened in
the news yesterday.
You're going to have a betterchance doing that with a paid
version.
Speaker 1 (12:11):
Okay, well, that makes a lot more sense then Okay
.
So then, if I'm, I guess I'mcoming along.
I want to get to know AI.
I have the free version.
I don't need a paid version.
I start using it.
Part of what I wanted to talkabout and once we get past this
introduction period is how manydifferent ways that we can
(12:33):
affect the lives of somebody inrent to own.
How do we get them tounderstand it?
Not only is this something thatcan be better, but I've also
heard it's a tool, right, and soyou're only as good as your
tools, and your tools are onlyas good as you, right, so you
can't take a chisel and youcan't make a Mona Lisa, and you
(12:54):
can't take a brush and fix thecar.
Right, there are differenttools for different things.
You've got to find the righttool for the right thing.
So there's a way to use AI inyour life that we're going to
break down in the next fivedifferent episodes, where we're
going to say, in this episode,we're going to tackle this and
we're going to tackle this andtackle this, and how do you use
AI to really get there, andwe're going to tackle this and
(13:15):
tackle this, and how do you useAI to really get there.
But there are a lot ofdifferent versions of how we can
make that happen, because, inessence, we're eventually going
to be talking about office workright, and how does that work?
And how does that make myoffice work better, faster,
cleaner and give me more time toget away from my desk and
advertising, and why it works inadvertising better and what can
I use it for.
And I think one of the reasonsthat it interested me when we
(13:36):
wanted to sit down and talkabout this because so we did a
live episode of the RTO show atRTO World this year and one of
the speakers, you know, chip Guy, was talking that AI was going
to take over not take over, butit's going to be more prevalent
in what's going on.
That's probably the biggestgrowing thing that's going on
right now.
He's not the only person whosaid that.
I've had three other peoplemention it up to that point and
(14:00):
I've mentioned it.
It was even one of my vendorspotlights and it was like so
what's the next thing that'scoming up?
You know what's happening.
And Brian Rosen was like whatelse could it be?
It's AI.
And even at that moment, whenwe had said that just a couple
of months ago, there were acouple of, like you said,
different versions of thingsthat came out.
I had a phone update and all ofa sudden now it's saying I can
(14:21):
AI this and AI that and I can AIsearch.
But the fact that AI is soprevalent now gives a lot of
people worry, and so I want tobring back that veil of saying
there is no reason to worryabout it, especially at this
point.
I don't think they haveDeterminators loose quite yet.
Speaker 2 (14:38):
Yeah.
Speaker 1 (14:39):
But this is what you can use it for, how you can use
it and a display of what canhappen.
Now, if you're breakingyourself into this, you said you
start slow.
How would you gradually move up?
What do you think is a good wayto get somebody to go from I
(15:01):
have no idea what AI is tosomething that you're doing
where you're actually payingsome you know you're playing
foreclaw to have everybodyavailable to do this to help
your everyday.
You know day-to-day work.
Speaker 2 (15:07):
So you start somewhere with like anything.
You start with the trainingwheels on, so you go on
somewhere where you can't domuch damage You're not going to
break your business, you're notgoing to commit a crime, you're
not going to hurt anyone'sfeelings at the end of the day
by just going on a chatbot andusing it for that.
Then you start thinking about away to get more comfortable
with that and you startrealizing what its capabilities
are in that.
Oh cool, this is really cool.
(15:27):
And then that leads to othertools.
So it's not necessarily achatbot, but it's AI, integrated
things with different platformsused within your company.
If you look for it, pretty muchany company you use for
anything has AI in and out.
Today I was listening tosomething earlier today.
It was the Adobe CEO talkingabout AI, ai, ai, with their new
(15:49):
products coming out.
So your creative system, youraccounting system, whatever
you're using, is going to haveai involved with it and it's how
you use those tools and you'rejust going to get more
comfortable, naturally over timewith using different things.
So I think just start somewhereand you're going to start
seeing it.
It's going to become moreprevalent in your mind.
I didn't think a year ago I waslike cool, whatever it is, I
(16:12):
think it's only really the techguys using it.
They're using it in some weirdway that doesn't really know.
It's behind closed doors, it'snot going to affect us, it's
just going to be a thing thatruns that no one really notices,
right?
But that's not the case and Ithink most people are waking up
to that now that everyone can dosomething with it, literally
from the moment you wake up tothe moment you go to sleep.
(16:32):
So it's finding those tools andgetting comfortable with it and
knowing what it can help youwith because it's not good for
everything and we'll go into itover the next five episodes but
it's not going to replace whoyou are as a human and what you
do in your business and whatmakes you special.
It never will.
I don't think until I don'tthink we're all here no longer.
(16:53):
So I think we're all going tobe okay.
But it's just gettingcomfortable and you learn so
much every day and you're nevergoing to learn everything.
There's literally a newinvention or a new company
program coming out with it everysingle day.
If you start watching thebusiness news, every five
minutes they're talking aboutwhat their new initiative is
(17:13):
with the chips, with the sweets,with the chatbots.
Everyone has their own chatbotnow, which we'll go into, but
it's getting crazy.
It's all you hear now whetherit's a customer thing or a
business thing, everyone uses it, so it's just getting
comfortable.
Speaker 1 (17:28):
So there's the other side of the coin too, because
I've heard I've tried to do asmuch homework on this as I can
and it's out there.
Like you said, it's out thereEvery time you flip a page,
every time you click a link,there's something going on out
there.
There's also the idea that if Istart using a chatbot I'm not
going to say which one, anyspecific brand but if I start
(17:48):
using a chatbot, what the otherside of the coin is?
People say, well, it takes awaythe creativity of the user.
You kind of start using it as acrutch.
If I'm a reporter and I put inmy several topics, boom, it
comes out, I got it, I'm writingit.
If I'm writing a paper forcollege, well then what do I do?
I give it a couple of ideas.
I say that, boom, I've got acomplete college essay out there
(18:10):
.
I even heard somebody say youknow what?
Sell your book on Amazon, justput a couple of things together,
get this paid version and thepaid versions really aren't as
expensive as somebody mightthink Boom, you get a book.
And then, as the time goes on,I've heard the well, you become
less creative because of it.
Speaker 2 (18:27):
What is your take on that?
So it is something you got tobe careful with, and that's
where I think the take over theworld, or mess things up for the
worst of things, comes in plan,where it takes over things and
it makes people not thinkanymore, and that's where the
whole.
You know people that go intothe deep rabbit hole, the people
in the basements just typing uptheir things and thinking the
(18:49):
world's going to end tomorrow isthe whole AI is going to become
their own thing and they'regoing to be the superior species
on the planet, which is it'sthat.
That is something that we don'tneed to worry about now, in my
opinion, because humans justbecome reliant on everything it
does.
So and it's easy to kind of getreliant on some things like, oh
, just do this for me and writeevery single thing and you have
(19:10):
to be careful with it, whetherit is your marketing, your sales
, your administration task, yourdaily life.
You cannot rely on foreverything.
First off, it's not good foryou and it's not going to give
you what you're looking for, andit is going to have issues.
They are brand new thingscoming out.
This is like the car coming outback in the day.
It is not perfect and not whatit's going to be, so there's a
(19:33):
balance to it with how you useit.
Just balance it out and you'llbe fine.
Speaker 1 (19:38):
How accessible is a chat bot on your phone?
I know that I use it on alaptop, I use it on a desktop.
I go in, I type it because I'mdoing my work, but is it
something that I can put in mypocket?
And I'm not.
I'm not just talking about theAlexa version, or I'm not just
talking about, you know, theFacebook version, but an actual
(20:03):
chatbot, gbt, that I can say.
You know, I need some ideas ofX, y and Z, or can you place
this in an order of, you know,importance to least, importance
of larger to not not so large ormass, whatever Is that also on
a mobile platform, to where youcan just kind of go into it?
Speaker 2 (20:14):
Yeah, and that's what makes it so great and that's
why there there's no excuse foranyone not just to have it
available or know what you kindof can use it for.
Again, I'm not saying you needto live your life and become a
tech nerd and do everything withthe, with the chat bot, and you
need to become on your phone 247, but you can with, again, the
same account I have on mylaptop that I use for work every
(20:35):
day with claude.
I use the same app on my phone.
Same account I have on mylaptop that I use for work every
day with Claude.
I use the same app on my phone.
Same account.
It has the same stuff.
So if I'm at work, I can typeon the same thing.
I can continue thatconversation on my phone.
If I'm sitting on the couch,same thing with all the other
bots.
They have apps wherever you'reusing it.
Your phone's a computer.
Our phones are AI powered,everything powered.
You can do it on your phone sothat, again, that's the whole
(21:03):
thing it's.
You can use it anywhere,anytime.
You're standing in a line atmcdonald's, you want to, you're
working on a project.
You don't have to wait to goback to the office.
You can continue while you'resitting on your phone instead of
scrolling through facebook andlooking at stuff that's probably
not going to matter in 10minutes brain rot.
If you're working on a project,keep working on it.
And it makes it so nice because, again, you might just be
walking along on the weekend andyou're like, hmm, what about
this?
You might have a thought cometo your mind, put it down, see
(21:24):
what it gives you.
You can always go back to it.
It'll say, hey, if you're inthat same chat, save it for
later.
It'll go back to it.
It'll save it for you canrecopy it down later if you want
to wait to put it into an emailor work a project you're
working on later that day sowhen you're when you're talking
about uses, when you're talkingabout tools, what are some of
the basic ways that I could usea chat, gpt?
Speaker 1 (21:45):
I can use a cloud, what?
What are some of the basicthings that I could say?
You know you're right and nowyou got me thinking.
Okay, there are plenty of timeswhere I'm wasting my my time
during the day not because Ican't be doing something else,
because I feel I physicallycan't right.
Like you said, I'm in line.
I'm doing something, I'm goingsomewhere now I'm waiting, or
I'm in the car with somebodyelse.
I'm not exactly at my office,but now you're saying I can not
(22:08):
only can have it mobily, but Ican use it to do things that I
can probably make a lot faster.
Speaker 2 (22:16):
How do?
Speaker 1 (22:16):
I do that.
What are some of the basictools that AI has that I can say
you know what?
This is a great idea.
Speaker 2 (22:21):
So it's pretty basic and it's quite easy.
Really, anything you put onGoogle, you can do that there.
Again, depending on how up todate, what version you're using,
you might not be getting exactyesterday's information, but if
you're looking for hey, how do Ido this kind of task?
Or how do I give me a recipefor spaghetti, it can give you
(22:45):
that.
It's not going to give you heyagain, what happened to the news
yesterday?
Because, again, most of themaren't that up to date.
But use it for that.
How do I write a good resumeintro to put on my resume.
Speaker 1 (23:01):
Now we're in trouble If everybody starts doing that
at Rent to Own.
We don't want you goinganywhere.
Speaker 2 (23:06):
Just like when I was in school there was these kind
of tools started coming outwhere you could use grammar
things and have things writtenfor you.
If you look and you actuallyread into something, you can
tell when something is fullywritten.
So don't go in just copy andpaste something and copy it over
Again.
We'll go into all this with thedifferent sales things and
marketing things, but don't justcopy it over.
(23:27):
It's not going to.
People are going to tell it'sgoing to have errors that don't
sound like you and who you are,and you got to balance your
authenticity with AI and who youare and the.
You got to balance yourauthenticity with ai.
So really anything if you wantto go, but it's great, for you
have a.
You have a paragraph that youneed to send to someone in an
email and you want just to lookover.
Hey, give me a grammar checkercheck for an ear that's what I
(23:49):
use it for every single day, bymaking sure, just look through
it one more time or how I couldword this better, and it'll give
you that.
That's that's the easiest thing.
Speaker 1 (23:58):
Or organize these couple things that you have in a
whole in a document, kind ofjust tell me what the important
things are well, you know, aswe're going through this and I
going back to what you saidabout earlier iterations right,
there was an earlier situationthat kind of related to
something newer and a little bitnewer, and now we're getting
updates every day with the AIbot kind of integrated in
somehow, and so I remember whenit first started, it was
(24:21):
basically like an algorithm.
Right, it was an algorithm outthere and it had responses based
on what you said, notnecessarily an AI in the sense
that, because I know they'reclose to a point, but I would
say, if you said this, there wasa simple response to that my
name is John, what's yours,whatever it needed to be, it
would say I'm the computer forBank of America.
(24:43):
Whatever the case is Nothingtoo integrated, but now it's not
.
What are the differencesbetween the earlier algorithms?
And, as you're saying, nowwe're talking about AI, how does
it interact with youdifferently than the algorithm
sense?
When you're talking to AI, isit more like I'm talking to you
now and I'm typing something inand it kind of just gives me a
reference like hey, pete, howare you doing?
(25:04):
This is what I'm typing.
Speaker 2 (25:06):
I don't know if you've seen the Google
commercial lately.
That's been going on during theNFL games that I watch, but
it's all over.
It's just people talking totheir phones, yes, and, but it's
all over.
It's just people talking totheir phones, yes, and it's like
their version of their Siri andit's literally just people
talking to it, kind of like it'stheir best friend.
It's kind of weird, because wedon't want to all just become
friends with our phones andwe're going to have no life.
(25:29):
We're going to be relying on ourtechnology phones.
You can kind of do that.
You can really just kind oftalk to it Again.
It's not just a hey, fix theerrors in here.
It's hey, let's have a talkthrough this with me.
If you were just trying to gothrough something and get its
opinions on something you'vewritten, hey, talk to this with
me.
Get its opinions on somethingyou've written, hey, talk to
(25:51):
this with me.
If you have a podcast you wantto talk about and go through
questions that might come upbased off certain topics, you
can do that Again.
It's not a human, but it cankind of break down the different
scenarios it sees from itsknowledge.
It's only going to give youwhat it knows, though.
Now, it's not a human, so itdoesn't process like us.
It does it a lot faster.
And it's not a human, so itdoesn't process like us.
It does it a lot faster andit's pulling differently.
(26:11):
It doesn't have a motion, soyou can be mean to it.
Don't be mean to it, becauseit's just weird.
Speaker 1 (26:15):
You can have like an.
Speaker 2 (26:15):
Einstein, five-year-old, you know Right,
you can be.
Hey, just talk through ascenario with me.
What happens here?
I mean, we can try it out nowif you have any kind of ideas in
your head.
Speaker 1 (26:26):
How about we look up?
Why should I not be afraid ofAI?
And you tell me who are wetalking to.
Is it Claude?
Speaker 2 (26:33):
I have it open, and the best thing about this is we
can try out different versionsand see what the difference it
gives you.
So we can try our paid versionof Claude, we can pull up a free
version of ChatGBT and we canalso just ask Google, because,
(26:57):
if you haven't noticed yet,every time you google something
it's their ai, it's the geminigoogle, yes, which it's kind of
just.
It used to just give yousuggestions or a suggested
answer, but you can see how muchbetter it is nowadays and how
much more information.
There's some things that Idon't even have to ever click on
a link anymore, and if you do,you can go back and see where
you're sourcing it from.
But it's so much better than itwas even earlier this year.
So you want to ask why weshouldn't be afraid of AI.
(27:17):
Correct, let's see what it says.
Speaker 1 (27:20):
Now for everybody's watching the podcast.
He's literally doing this inreal time, so we're going to see
real quick, on the introductionto AI podcast and the start of
the six podcast miniseries.
What's going on with AI?
Well, we're going to find outright here.
What does it say that we shoulddo or not do.
Should we be afraid of AI?
And what does it say?
Speaker 2 (27:41):
See, ai doesn't do anything unless you reconnect to
the Wi-Fi, so at the end of theday, it's not that powerful.
So I simply asked why shouldn'twe be afraid of AI?
Okay, let me share a balancedperspective on this important
question.
While AI does present somelegitimate concerns that we
should carefully consider andaddress, there are several key
(28:02):
reasons why excessive fear maybe unwarranted.
Number one AI systems likemyself have clear limitations.
We're tools designed forspecific purposes, not general
(28:26):
purposes autonomous agents.
Three there's significantongoing work in AI safety and
ethics.
Many researchers, companies andpolicymakers are actively
working to ensure AI developmentremains beneficial and aligned
with human values.
And the last one four currentAI systems work best in
collaboration with humans,augmenting rather than replacing
(28:46):
human capabilities.
We're most effective whenworking together, combining AI
processing capabilities withhuman judgment, creativity and
wisdom.
So, like we've been saying thiswhole time, it works with you.
It's a tool, it's an assistant,in your own kind of words, to
help you with things and justhelp save you time.
That's the best way I can sayto anyone that anyone in the RTO
(29:10):
business, any business it'llsave you time.
I know we all complain aboutnot having enough time to do
this or do.
X.
How are we doing that?
How can we be more efficientwith our time?
Are we wasting an hour onsomething that might only take
five minutes?
If we do it in a chatbot or doit in an AI service?
That's how we use it.
Bot or do it in an AI service?
That's how we use it.
One point I wanted to bring uphere there's ongoing work in AI
(29:36):
safety and ethics right.
So the balance of governmentworking to go against it in good
ways and bad, and whatcompanies are doing it.
It's only going to give usright now what we give it.
It's only going to learn andknow things from that.
It cannot go take somethingthat someone hasn't programmed
into it.
So there's also that.
That's another differenceyou'll notice in between
different chat bots anddifferent systems.
There can be difference in howthey say things or word things,
(29:58):
and you can notice opinionateddifferences from certain
companies.
Uh, chat bots so really it'sonly going to give you what it,
what, what it has again.
So there, there it's there.
So it's not just an unleashedanimal like we see with many
things nowadays.
There's not just like the NILand college football.
It's not like that.
I think we have AI much bettercontrol right now than we do
(30:21):
with that.
But again, right now it's atool and that's why it's helping
and there's things it's doingreally well and I think it's
going to continue to do that.
Speaker 1 (30:29):
Well, I agree with you 100 yeah, right now, what we
wanted to do was just kind ofgive you an insight of what we
wanted to talk about, how ai ishere and what it's going to do
for you.
The truth is, one day we usedto scoop sand with our hands and
then we became a shovel andthen we got one of these big
excavators and, before you know,we're building these monstrous
buildings because technologyjust built on itself.
Well, here we are.
(30:49):
We first started with ourhandwriting, then we got into
word processing and it kind ofjust took care of us there.
We got into computers wherewe're processing and everything
else was built in and, beforeyou know it, we're sending PDFs
to our telephones just to getthings done.
Well, here is another iterationof AI and how we can make that
work, simply by working withthese tools.
It's a tool that we're going touse every single day in Rent to
(31:11):
Own and we're going to get intowith you how to do that.
So you're going to see me andDaniel going over it.
I want you guys to know we doappreciate you spending some
time with us.
If you can see me on thepodcast, I'm wearing the red
team shirt that I got from VoxPopuli.
Listen, this is for.
Why don't you explain it?
Because this is something thatI really believe in and I knew
that as soon as I saw it I wasgoing to take part in that.
(31:32):
But, daniel, why don't youexplain the red shirt?
Speaker 2 (31:34):
So the red shirt is.
If you look on the right sleeveon Pete's shirt or any red
shirt you might get from us, redis a organization stands for
Remember Everyone Deployed.
I don't know when we starteddoing it every day at Vox.
We Remember Everyone Deployed.
I don't know when we starteddoing it every day at Vox.
We've done it with Buddies.
We've done it with a coupleother companies.
We've really pushed it thesepast couple years.
It's been easier to push aroundVeterans Day for obvious reasons
(31:56):
, but we have put a program inthis year where we are donating.
I think it was $5 for everyshirt or every item.
It was going directly to theorganization supporting family
members, service members, alldeployed.
It's a pretty cool thing.
At Vox it's again.
Way before I started, a coupleof years ago full time, we were
(32:18):
wearing red shirt Friday.
So whether it's just your polo,whatever red, we have our team
meeting and the full circle ofeveryone is wearing a red shirt.
It's pretty cool.
And again, again, somethingwe've been doing with some of
our clients, like Buddies,Superior Rent to Own.
They love it and we did somestuff for them this year.
Great, it's just great to seepeople wearing it.
Speaker 1 (32:38):
So there was a goal right on top of this, because I
know that we're talking aboutAAB, but I wanted you guys to
know that you can get a hold ofVox at voxpopulicom and order
your red shirt, because this isimportant not only for you but
for them, knowing that they havea goal to reach.
Is it a one million dollar goalthat we're trying to reach?
Speaker 2 (32:54):
I think.
So we got.
Yeah, we have a.
I think it's a one milliondollar goal.
The more the merrier um wedon't have to stop at one
million dollars we don't have tostop, we don't have to, we
don't have to hit it.
We are going to do and it'sonly going to go to a good cause
.
We enjoy it Again.
It works into your corporateuniforms and it supports
something well, so you might aswell put your money to even
(33:15):
better use.
Well.
Speaker 1 (33:16):
I needed a shirt so I made sure it was a red one.
Listen, we do appreciate youlistening to the podcast today.
We're starting on episode twovery soon and that will come out
to you and we're going toexplain AI a little bit more and
how it's going to help you.
If you have any questions,please always hit up at the show
, at Pete, at the RTO showpodcastcom.
If you want to get a shirt.
Vox Populicom and I will tellyou.
We are on Facebook, instagramand LinkedIn.
(33:39):
There's a big.
I see Vox is doing really bigon LinkedIn right now and you
can see us on there.
Always feel free to hit us upand I will tell you.
Guys, as always, keep yourcollections low to get your
sales high.
Have a great one.
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