In part one of this two-part episode, leadership expert Ted Neitzke sits down with us to talk about the Baldrige Excellence Framework, the human need for structure and status, and how to draw upon "legacy experts" in the developing a strategic plan.
Give Ted's Smart Thinking podcast a listen, if you haven't already; subscribe to our newsletter to stay on top of the resources we have to share; and take a look at our leadership surveys to help you in your own planning processes.
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