EPISODE 305 - NDIS Commission meetings with SDA Providers

• Recently the NDIS Quality & Safeguards Commission have been going around to meet with several large SDA Providers. Paramount Disability Homes was one such Provider who welcomed the NDIS Commisson to give industry feedback.
• In this episode, Minh talks to Kevin Chen from Paramount about their recent meeting with the NDIS Commission. Representatives from the NDIA flew into Melbourne to meet Paramount at their Box Hill office to chat about the SDA sector.
• Historically, the NDIA has not prioritised the SDA sector, focusing more on SIL or Support Coordination. However, the recent 'Cocoon scandal' has prompted them to direct more attention to SDA due to safety concerns. This indicates a positive shift, with the NDIA beginning to delve deeper into this niche sector.
• Kevin points out a "massive pitfall" in the NDIA's understanding of the SDA market, particularly regarding the financial sector and the process of borrowing for SDA development. He notes that the NDIA seemed unaware of tightening financing issues, mistakenly attributing investment challenges solely to high land costs, and that his team had to shed light on these "blind spots."
• The NDIA commission was surprised by how advanced the SDA sector has become in a short period. The scheme was not initially designed to anticipate such rapid growth and significant investment from sophisticated investors, developers, and institutions.
• SDA providers face challenges when contacting the NDIA's general team for queries on funding or delays, often receiving non-specialized feedback. Kevin suggested the crucial need for a dedicated SDA team within the NDIA to provide accurate answers and support, given the industry's rapid growth and niche nature.
• Kevin's impression is that the NDIA's SDA specialist team is definitely under-resourced and understaffed. The increased volume of SDA properties and claims has led to significant administrative delays, particularly for NDIA-managed cases, indicating a lack of sufficient staff to handle the growing demand.
• The NDIA didn't understand why it is very hard to get multiple SIL providers under one roof. Despite idealistic guidelines suggesting one SDA provider could manage three SIL providers under one roof, this is practically 'impossible' due to the complexities of funding support workers. Providers avoid such arrangements because they are extremely difficult to manage effectively.

https://www.ndiscommission.gov.au/

--------------------------------

Send us a text

NDIS PROPERTY AUSTRALIA:
Our team conducts thorough research on Specialist Disability Accommodation (SDA) and provides appropriate technical advice through premium and strategy-based solutions. We also use complex feasibility calculation spreadsheets to help investors understand the expected annual income of an SDA dwelling, the timeline stages of construction of their property, as well as revealing the hidden costs. By staying up-to-date with the latest SDA data and pricing payments information, we help clients make better-informed decisions and achieve their investment goals.

FOLLOW US:
LinkedIn
Instagram
Facebook

CONTACT:
Please feel free to call us on 1300 254 397 to talk to one of our friendly staff, otherwise, just pop on over to our website to find out more.

For any podcast related queries or suggestions, please contact our podcast team via [e-mail]