In this episode, Minh & Debbie discuss an open letter from Katalin Jakus (Hand in Hand Support Coordination) to Ministers, outlining critical NDIS concerns:
Unethical Referral Fee Practices
- Some NDIS providers pay referral fees to hospitals, government staff, and Support Coordinators.
- This practice, originating before the NDIS legislation, is described as unethical and undermines participants’ best interests.
- These incentives skew discharge decisions, limit provider choice, and risk care quality.
- Consequences include "double-dipping" (charging twice for the same service), distorted competition, and prioritising profits over participant needs.
Conflict of Interest Risks
- Participants may face biased service options, undisclosed conflicts, or monopolised supports (e.g., one provider controlling coordination, plan management, and housing).
- Support Coordinators providing direct services may prioritise business interests over participant welfare.
Calls for Stronger Safeguards
- While recent NDIS conflict-of-interest guidelines are a step forward, the letter urges targeted action against referral fees.
- The goal is to ensure decisions prioritise participant care- not financial incentives - and to improve sector-wide accountability.
--------------------------------
LEAVE US A GOOGLE REVIEW!
SDA ADVISORY SERVICES
https://www.sdaadvisory.com.au
SDA RESEARCH REPORTS
https://ndis.property/reports
EBOOKS:
www.robustdesign.com.au
www.highphysicalsupport.com.au
www.improvedliveability.com.au
www.fullyaccessible.com.au
NDIS PROPERTY AUSTRALIA:
Our team conducts thorough research on Specialist Disability Accommodation (SDA) and provides appropriate technical advice through premium and strategy-based solutions. We also use complex feasibility calculation spreadsheets to help investors understand the expected annual income of an SDA dwelling, the timeline stages of construction of their property, as well as revealing the hidden costs. By staying up-to-date with the latest SDA data and pricing payments information, we help clients make better-informed decisions and achieve their investment goals.
FOLLOW US:
LinkedIn
Instagram
Facebook
CONTACT:
Please feel free to call us on 1300 254 397 to talk to one of our friendly staff, otherwise, just pop on over to our website to find out more.
For any podcast related queries or suggestions, please contact our podcast team via podcast@ndis.property
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.