Chip Royce discusses the importance of rehumanizing business interactions and the impact it can have on customer satisfaction and business growth.
He emphasizes the need to focus on the person behind the transaction and build effective partnerships with other companies to gain different perspectives and expand business opportunities.
Chip also highlights the role of faith in guiding business decisions and creating connections that matter. He shares practical steps to humanize business, such as investing in people and seeking feedback from customers.
Chip concludes by discussing the benefits and challenges of partnerships in driving business success.
You can catch him on LinkedIn here:
https://www.linkedin.com/in/chiproyce/
And you can go to hire him here:
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Takeaways
Rehumanizing business interactions is essential for building strong customer relationships and driving business growth.
Effective partnerships with other companies can provide new perspectives and opportunities for business expansion.
Investing in people and seeking feedback from customers are practical ways to humanize business.
Faith can guide business decisions and help create meaningful connections with customers and partners.
Chapters
00:00
Introduction
00:28
Chip's Background and Work
01:37
Rehumanizing Interactions with Customers
03:19
Practical Steps to Humanize Business
06:05
Faith and Humanizing Business
08:01
Impact of Humanizing Business
09:29
Profit and Humanizing Business
10:14
Partnerships and Humanizing Business
13:32
Finding Partnerships in Local Businesses
17:50
Opportunities and Challenges of Partnerships
22:54
Summary and Task
26:42
Where to Find Chip Royce
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