The Small Business Hour

The Small Business Hour

Our show is dedicated to business professionals to become more profitable, more competitive and more productive. Every week for 15 years, Mark Deo hosted the Small Business Hour on KLSX FM in Los Angeles. This podcast features classic shows along with new content focused on helping your business.

Episodes

October 30, 2024 16 mins

Family business founders and senior leaders must understand that millennial successors typically embrace freedom above all else. They want to be free to do things “their way.” They have a different view of how their work and their personal world fit together. This often is in stark contrast with the values of post war and baby boomer leaders. It can create conflict both within the family as well as in the business. The good news is...

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Having the right experience, work history and job knowledge does not necessarily define the best job candidates. Even if they DON’T have the best experience or work history but possess the right attitudes, behaviors and discipline they are often open to learn all they need to know very quickly. In short hiring success is not based upon WHAT candidates know but rather on WHO they are. Our job as employers is to figure that out!

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September 25, 2024 10 mins

How do we keep the “family” separate from the “business” in a family business? Let’s face it what happens in a family usually finds its way into the business. Regardless of whether these are enduring, edifying values or embarrassing, unshakable dysfunctions, the business must navigate the culture of the family to secure a foothold in the marketplace and industry. Along the way family businesses can create outcasts of their own empl...

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September 4, 2024 12 mins

Typical motivation just doesn’t work. We can’t get anyone to do something which they don’t want to do. Science has proven over and over again that motivational tools, like; incentives and rewards, in most cases, don’t produce better results. In fact most of these studies show that the higher the reward, the worse the performance.


Engaged, sustained, higher level performance does not occur by manipulating others through incentives,...

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August 15, 2024 25 mins

Listen to this classic interview with the late Zig Ziglar, author of the books: Over the Top, How to Get What You Want, Top Performance, Sell Your Way to the Top, and many more. We discussed how to move from stability to success to significance. Find out how you can make Zig’s philosophy, “You can have anything you want in this life, as long as you help enough other people get what they want,” work for you.

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July 17, 2024 77 mins

On today’s show, we’re joined by three guests- noted business expert Harvey Mackay, Chris Gunn from the American Small Business League, and David Meadows from the US Center for Entrepreneurship. Harvey will discuss his new book.

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June 26, 2024 27 mins

Listen to our interview with Jack Canfield, author of the Chicken Soup For The Soul series of books. We discuss “The Power of Focus”, Jack’s method that allows you to double your income and double your time off in two years.

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June 5, 2024 55 mins

Noted business author Harry Beckwith comes on the show to discuss his new book Unthinking. We also discuss Jeffrey Immelt’s influence on the Obama administration, the latest Discover Small Business Survey, and some ways to enact Breakthrough Innovation in your business.

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May 15, 2024 31 mins

Listen is as we talk with Howard Behar, former president of Starbucks International about how he was able to achieve such dramatic growth.

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May 1, 2024 42 mins

Tom Hopkins is a sales legend. Many believe that natural ability is enough to make you successful in a selling career. The truth of the matter is that natural skill, combined with “how to” training is the real secret to high level productivity. Having learned this lesson the hard way, Tom is quick to admit that his early sales career was not successful.

After benefiting from professional training, he became a dedicated student, int...

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April 17, 2024 69 mins

Former United States Assistant Secretary of Labor Al Angrisani joins us to discuss the state of small business issues in today’s economic climate. We also discuss the best way to hold productive meetings, and efforts to help budding entrepreneurs in developing nations.

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April 3, 2024 42 mins

Listen to this show with guest Robert Kiyosaki, author of the landmark investment book, Rich Dad, Poor Dad. We discuss the importance of investment for a business owner and where opportunities lie in the marketplace today.

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March 20, 2024 54 mins

By popular demand, we’re running a show from our days on KLSX, 97.1 FM in Los Angeles. On this show we had a lively discussion with callers about why in business nice guys really do finish last.

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March 6, 2024 46 mins

We had such a big response to our last show with Jay Abraham that we’re bringing back an all time favorite- Jay Abraham discussing affiliate marketing strategies from back in 2002.

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February 21, 2024 61 mins

Marketing guru Jay Abraham joins us to discuss his book, The Sticking Point Solution and how you can move your business from stagnation to growth.

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February 7, 2024 50 mins

On the fence about starting a business? Unsure about how to go about doing so? Today we speak with Carol Roth, author of The Entrepreneur Equation. Her new book addresses these issues, and we will talk about the common problems new entrepreneurs face- and how to overcome them. We also discuss the good news in job creation coming out of California, some notes of caution regarding daily deal sites, and more!

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January 24, 2024 57 mins

We have two great guests today. First up is Barry Moltz, author of BAM! Delivering Customer Service in A Self Service World. We follow that with an interview with Michael Bungay Stanier, author of Do More Great Work. Tune in to hear about how to create a better experience for your customers and how to best use your time.

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January 10, 2024 59 mins

We speak with Bill Catlette, author of Contented Cows Give Better Milk and Contented Cows MOOve Faster. His books address the issues of accountability and creating a workplace environment that employees enjoy coming to. We’ll also discuss some ideas on how to let prospects sample your business as a means of reversing risk, disaster recovery essentials, and check-in on our visit to the IT Expo.

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December 27, 2023 61 mins

Today we speak with Anne Loehr, author of Managing the Unmanageable, about problem employees and how to best deal with them. Matt also gives his thoughts on the new Google+ social network, and we discuss the help (or rather lack thereof) from Washington for Small Businesses.

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December 13, 2023 66 mins

We are joined by Amy Handlin, a member of New Jersey’s state legislature and author of Be Your Own Lobbyist: How to Give Your Small Business Big Clout with State and Local Government. We discuss how to effectively lobby state and local officials, and how to avoid the pitfalls that many encounter when trying to do so. Also on this show is an update on the small business lending bill, and an explanation of cloud computing and why you...

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