March 18, 2025 • 47 mins
Luann Russian's entrepreneurial journey defies conventional wisdom about network marketing. A former pharmaceutical rep of the year, she left corporate life when her manager asked if she could "stay and be mediocre" while raising children. Twenty years later, her decision to join Arbonne has created both financial freedom and unexpected health transformation.
Unlike most who enter network marketing, Luann approached it analytically – evaluating compensation plans, market size, and business sustainability before even trying the products. "I jumped in for the business model," she explains, highlighting how she examined wellness and skincare as trillion-dollar industries with growth potential. This business-first mentality positioned her for success from day one.
The conversation takes a fascinating turn when Luann reveals how her purely financial decision evolved into a personal health revolution. After reluctantly trying Arbonne's 30-day healthy living program ("no one whined about it more than I did"), she experienced dramatic health improvements that eventually eliminated her fibromyalgia and Crohn's disease symptoms. "I really think the reason I ended up with Arbonne was to resolve my health issues," she reflects.
Throughout the episode, Luann shares practical networking wisdom gained from running business women's groups for over a decade. Her specific strategies for follow-up, referral requests, and maintaining client relationships offer valuable insights for entrepreneurs in any industry. Perhaps most importantly, she attributes her longevity to persistence: "I don't go away. You have a bad year, you have a downside, you don't quit."
Whether you're curious about network marketing, seeking business development strategies, or interested in the intersection of entrepreneurship and wellness, Luann's story demonstrates that sometimes the road less traveled leads to unexpected destinations worth discovering. Connect with her at luannrushinarbon.com to learn more about her approach to business and health.
From the Zoo to Wild is a book for entrepreneurs passionate about home services, looking to move away from corporate jobs. Chris Lalomia, a former executive, shares his path, discoveries, and tools to succeed as a small business owner in home improvement retail. The book provides the mindset, habits, leadership style, and customer-oriented processes necessary to succeed as a small business owner in home services.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
So now we're running a networking group and you're
helping people understand how tonetwork, and we talked about
that.
Where do you pull your mostenergy out of your business?
Is it somebody who sellssomething that you help them
sell?
Is it somebody who loves yourproduct?
Or do you get more energy outof that networking group, like
when you're done?
Do you like I'm justre-energized to go out there and
start doing my business again?
(00:21):
Welcome to the Small BusinessSafari, where I help guide you
to avoid those traps, pitfallsand dangers that lurk when
navigating the wild world ofsmall business ownership.
I'll share those gold nuggetsof information and invite guests
to help accelerate your ascentto that mountaintop of success.
It's a jungle out there and Iwant to help you traverse
through the levels of owningyour own business that can get
you bogged down and distract youfrom hitting your own personal
(00:43):
and professional goals.
So strap in Adventure Team andlet's take a ride through the
safari and get you to themountaintop.
Alan, let's get ready to rockand roll.
Man, I am feeling like extraspecial glow today.
You have a twinkle.
I do, and you know why.
I feel like I have good productaround me.
(01:04):
I feel like I'm healthy.
You still a twinkle.
I do, and you know why.
I feel like I have good productaround me.
I feel like I'm healthy.
Thank you, I take a lot ofpride in how I take care of
myself.
Do you use products?
Can we have bourbon please?
Yes, cheers.
So much for that and this isgoing to kill our guests, so we
can't talk about that one.
But no, I feel very healthy.
I try to take care of my body.
(01:25):
I believe in that stuff.
No, I drink beer and bourbonbut I do work out.
Speaker 2 (01:28):
Do you really think that's unhealthy?
Or is it just the volume thatyou drink that's the reason why
you have to be so obese?
Wait a minute.
I'm not Solidly overweight.
Speaker 1 (01:37):
I'm striving for solidly overweight.
That's right.
Speaker 2 (01:45):
Right now I'm obese, as I've been told in my checkup,
not morbidly, not morbidly,thank you.
No, not there yet, no, but howoften do you?
Speaker 1 (01:48):
work out.
I work out five to six times aweek.
Speaker 2 (01:50):
I know you wouldn't know it because you can't
out-train a bad diet, Chris youcan't outrun the fork.
Speaker 1 (01:57):
I've heard that one too, and another one I'll give
you.
Another phrase is Phrases.
Anybody who ever saideverything in moderation?
It's bullshit.
So that's why I go full on.
I play hard until the coachpulls me, and usually that's
called passing out.
I mean falling asleep quickly.
All right, let's get back tothis, shall we?
All right?
So today's guest is going totalk to us about, again, a jump
(02:19):
from the zoo to the wild,brought to you by From the Zoo
to the Wild by Chris Valamio,your guide to entrepreneurship,
freedom and wealth.
Everybody.
Speaker 2 (02:27):
We have not talked about your book in a long time.
How are sales, Chris?
Speaker 1 (02:30):
Sales are up, alan, by the way, it's pretty cool.
I've been on a little podcasttour and I've been out there
talking about the book and thesales are up, and so we're
probably going to end up doing alittle relaunch, everybody, a
little tease, and you're gonna,I'm gonna I'm gonna probably
gonna go ahead and do theaudiobook this year, uh, so it's
gonna be available on, uhyou're gonna do your own reading
(02:52):
I am.
Oh, that's gonna be great and Ithink, I think how should I read
it?
Should I read it like you know.
Speaker 2 (02:57):
I think you should be you with all the f words in the
you know so I should add a fewextra words in there, I think.
So I think I going to, I thinkyou should just use it as a
loose guide.
Speaker 1 (03:06):
That's what they said you have to learn to read your
entire book and read them all,and if you're ready to sit in a
room for eight hours for fourdays in a row, you'll get
through three chapters.
I'm like, nope, not doing that.
I'll do it my way, though, yeah.
Yeah, my way is going to belike, hey, you know.
So, on that one, I know I wrotethis, but here, let me, let me
tell you what I really thoughtabout that, and I'm actually
(03:28):
starting to think about a secondbook.
Oh, oh, t-ser, t-ser that's whatwe call a radio tease, because
I'm doing that too, becauseyou're a big deal I am, yeah,
doing the radio all right, canwe go back to our guest?
We've not gotten to her yet.
Oh, we got luran r Russian fromArbonne International
International.
The Trust and Toolbox is notinternational yet, we're only
(03:51):
intergalactic.
We are, yes.
So we met Luann Well, I metLuann Well.
Let me tell you the real story.
Here's the origin story.
Speaker 3 (03:59):
She didn't even chase you down, she did here I am.
Speaker 1 (04:04):
I start my business and I'm three months into it and
I get like three calls a day.
Maybe, if I'm lucky, today wetake 280 calls a week.
I only took three calls and oneof her calls was from land and
I am all on it, man, I man, I'mjust like I mean when the world
(04:26):
is all black and you get one rayof sunshine, you're like, oh, I
got a customer.
I got a customer.
And she says, well, I could bea customer, but I want to talk
to you about this networkingthing.
And she starts explaining it tome.
And I had it on my business planto get into networking.
And you know, anybody who'slistened to this podcast know I
really believe in networking.
But Luann invited me and so allit took was somebody to invite
(04:47):
me and I said, all right, let'sdo it.
And that was my first forayinto it.
And so it was not BNI who Iultimately moved to and endorsed
completely.
I have my guys.
I have three of them in it now.
It was a local competitorcalled PowerCore, but that group
was so fun to join and be apart of, so Luann actually
(05:08):
invited me.
I got more calls from that thanjust her one call.
So, luann, thank you for comingand thank you for reaching out.
Speaker 3 (05:13):
You're welcome, Chris said.
Well, I plan to do that later.
Well, why?
Yeah, I don't know.
I'll see you Thursday.
Speaker 1 (05:21):
You checkmated him.
She did Right off the bat.
She went, she went.
Speaker 3 (05:26):
Why, well, I didn't know what I was doing.
This is now you do.
Speaker 1 (05:29):
You, you know what.
That's all she said.
But don't you need business now?
I'm like, yeah, I'll be therethursday.
So, luann, you've had asuccessful run in the business
world.
Speaker 3 (05:38):
Let's talk a little bit about your background first,
before we talked about the, theleap that you made okay, and
listening to you guys, it wastook everything not to interject
with all of your comments aboutthe drinking and how healthy
that is, and I can teach you howto drink bourbon that it's
healthier.
Speaker 1 (05:53):
but yeah, we'll talk about that later as long as we
can drink more I was going tosay.
As long as it includes more,I'm in.
Speaker 3 (06:02):
Yeah, I had been with a um, was in Arizona, finished
getting an MBA.
I had planned on going to lawschool, took the LSATs, did very
, very well and just at the lastminute something seemed like it
wasn't right.
So I went and got an MBAinstead and then ended up with a
division.
Am I allowed to say the company?
Speaker 1 (06:21):
You are.
Speaker 3 (06:21):
Okay, got it.
I was with a division of Pfizerand it was with a company
called Rory.
Again, a lot of people know theproducts I had Zoloft and the
Z-Pak and Viagra and quite a fewothers.
So I had been with them gosh, Idon't know about five or six
years and ended up being the repof the year running for a few
years.
So it was, I liked it.
(06:42):
It was a good company.
I loved what I did.
I wouldn't quite call that thewellness industry, which is what
we thought it might be backthen, but it certainly is an
industry that-.
Speaker 2 (06:53):
It's an industry.
Speaker 3 (06:54):
It's an industry that has a role, it's thriving and
growing.
Speaker 1 (06:58):
Can we say that?
Don't go down that road.
Speaker 2 (07:02):
You really went down that road on our last podcast.
Speaker 3 (07:10):
I mean there's a lot of good companies out there.
I was treated very, very wellwith them and then I started to
have kids and, if you knowanything about pharmaceuticals,
I had major teachinginstitutions.
I had the university ofvirginia, I had the medical
college of virginia.
So I had some traveling withthat and was getting home and
seeing my kids about 30 minutesa day and we got to a point
point where I thought it mightnot be best for me.
It's hard to be rep of the year, mom of the year, and I
remember my manager literallysaying could you stay with us
(07:32):
and be mediocre?
Wow, and I get it Like, if you,you know, mediocre mom and a
mediocre.
Yeah, If that has been what Ihad been, maybe that's hard to.
Yeah, If that has been what Ihad been, maybe that's hard to
you.
Don't want to set your goalthere.
So the answer was no.
Speaker 1 (07:48):
So you?
But you knew you wanted to keepworking and obviously your
husband at the time is stillthere, so the same guy working
right.
But I mean, at the time whenyou said, hey, baby, I'm done,
I'm out, I'm doing it, or do you, did you say I'm going to try
to find something else?
Speaker 3 (08:04):
Yeah, and we took over half our income and cut it
right out, which is a tough one.
And then we ended up moving fromRichmond Virginia down here to
it was then Alpharetta, georgia,now it's Johns Creek, georgia,
where we lived, and he ended upwith a different job that made
up for most of that, but thenafter a while I just decided
(08:26):
that I wanted to jump intosomething.
But here's the thing whenyou're in corporate America they
kept my job for a year, butthen they kept my money.
The money didn't keep coming inwhen you left them after a year
, it's funny how that works itis kind of funny.
So I decided if I ever didanything again, there would be a
way to have income coming in,should you ever have to step
(08:48):
aside for a certain reason, andmaybe a business where you could
have multiple streams of incomein the same business.
So I was kind of focused onthat and when I came across a
company called Arbonne, I hadnever heard of it.
It was already 25 years when Ijumped in.
Arbonne is a network marketingcompany and people be like oh,
it's a pyramid which shows atotal lack of information on
(09:10):
that point.
A pyramid is what Bernie Madoffand others are in jail for, or
was for hundreds of years.
Speaker 2 (09:15):
Those are bad.
Speaker 3 (09:16):
They are bad.
They are bad.
There's no products involved.
It's usually a money peopleputting in money and it is a
pyramid scheme and it crumbles.
This is a business model andyou just have to.
You know, I have an MBA.
We studied them.
I had no qualms about it.
You know, as opposed to whatyou did, you started from the
ground up.
I jumped in with them like I'mtheir sales team, so it seemed
(09:38):
like something I could do.
Speaker 1 (09:41):
Did you evaluate anything else at that time?
Speaker 3 (09:45):
You know, I did evaluate.
A couple of came and asked meto work for them again on a
part-time basis and then whenthey told me how much they were
going to pay, they laughed.
Before I did oh wow, said um,wow, and she's like I know we
were all worried to even callyou and ask um, but it was, they
were just getting into.
It was a split business, it wasa split position.
(10:07):
So it was going to be me andone other person and I said how
are they covering that?
You want me to drive intodowntown Atlanta and pay for
childcare?
I can't do it.
I just couldn't do it, nor didI really want to.
I wanted to do somethingdifferent.
Speaker 1 (10:20):
So did you have that itch to be an entrepreneur, to
go out on your own?
Was that always something thatwas in the back of your mind?
Speaker 3 (10:25):
It really wasn't.
So a friend called me aboutArbonne and I did what other
people do?
I ignored the phone call andthen she called back and I kind
of ignored it again and I saidI'm not interested, I've never
even heard about them.
And she said well, I knowyou're looking for something
that you can do from home andmake money, and are you so
close-minded you won't look atthis.
Well, how do you answer that?
Speaker 2 (10:46):
yeah, that's tough kind of how, uh how she got you
to go to that first she was shewas well, hey, all right.
Speaker 1 (10:52):
So what I didn't know was I was up against the
five-time, uh, as purpose of arep of the year.
I had no, no chance man.
She, she had, she, she wassharking, cut me, me at the end.
Yes, she was cutting myAchilles, cutting my knees, and
I was sitting there going hey,you're so nice, get in the car.
Speaker 3 (11:14):
You don't have your truck chef, oh goodness.
So no, it kind of fell in my.
I mean, I had heard of networkmarketing it's like I really
don't know what that is and Ilooked at the business model.
Speaker 2 (11:24):
I mean Amway comes to mind.
Speaker 3 (11:25):
Yeah, and you know Amway causes us some problems
because if you have a concernabout network marketing, it's a
company you think about and it'snot the business model.
It's the principles andpractices of a company that you
have trouble with.
I mean truly, and they were theones I They've been around for
years.
Speaker 2 (11:41):
Were they naughty.
Speaker 3 (11:42):
They would invite you to things and not kind of tell
you you were coming to abusiness event.
It's just like who does that?
Speaker 1 (11:48):
Guilty Got hit by one of those when I was in grad
school, my girlfriend at thetime who I might still know and
maybe became my wife.
Speaker 2 (12:00):
She said.
Speaker 1 (12:00):
I was like, where are we going with this on air?
Her friend from IBM said comeon over for a party.
And we got there and we were alittle early, or we were
fashionably late, but not aslate as the Amitakers and the
Amigators blocked us in thedriveway and wouldn't let us
leave.
I'm like, are you serious?
Yeah, I mean that.
That.
That, in fact, that whole thingturned me way off because Amway
(12:23):
is from Michigan originally.
We had Amway products in myhouse.
Speaker 2 (12:25):
I know the biggest tower in Grand Rapids is the
Amway Grand Plaza.
Speaker 1 (12:28):
Yeah, so this happened and you're like I can't
, and so at the time it actuallywas a huge riff.
I'm like, hey man, if that'sthe kind of people you hang out
with, I'm good.
Speaker 2 (12:42):
And we didn't date for a little bit because of that
, and I never would have talkedto her.
Speaker 1 (12:45):
No, I did not get blocked.
No, she just nipped my Achillesand dragged me down to the
networking event to only allowme to go make more money.
So did you look at some?
I mean network marketing, foryou was a bad turn.
Speaker 3 (12:58):
It was not.
I didn't know it was not.
Speaker 1 (13:01):
Because it was not on your radar at all at that point
Because no, and nothing hadever happened to me.
Speaker 3 (13:05):
I mean, I studied it as a business model.
It makes sense Like someonedevelops the products, they do
all the research, they do that,and then you plug in and you
develop, kind of like it is myown little mini business and you
can grow it to as big or assmall as you want.
I market the products, I cancoach and train others to do
(13:26):
what I do and I get a smalloverride on that.
But those small overrides addup as you grow.
But I like that.
I have hundreds of customersand I've had some of the same
customers 20 years because I'vebeen with them 20 years now.
So if I have to take a break,like I have over the 20 years,
my customers don't know that.
So they're continuing to orderand that business is still
coming in and my paycheck isstill coming in.
So I love that.
Speaker 2 (13:46):
What kind of products do they have?
Speaker 1 (13:51):
I know you brought us a couple of chew toys for men
or something like that.
Exactly Chew toys for men.
That's actually a great product.
I think you got one right there.
I'll give you a healthy snack,okay, thank you.
Speaker 3 (14:02):
That'll go along really well with the bourbon.
Is it good with the bourbon?
It's a beef jerky.
It's not an Arbonne product.
I had to know my audience.
Speaker 2 (14:09):
It's like, wow, I'll think of Arbonne differently if
they've got chew toys.
Speaker 1 (14:15):
So back to Arbonne.
Did you have to believe in theproduct or did you have to
believe more in the businessmodel than you do the product?
Speaker 3 (14:22):
I jumped in for the business model and when people
are looking at any business Idid with network marketing.
What anybody should do to anybusiness is like look at the
compensation plan, like how doyou get paid?
What's it based on?
Look at the industries they'rein Like this one is wellness and
skincare.
So are those big industries?
And if they're not, maybe youshould pick another company,
(14:44):
another company?
Well, wellness just happens tobe a 6.3 trillion with a t
trillion dollar industry.
Wow and we're clearly notparticipating in that but you
guys were talking about yourskin care, how I do I do have
product.
Speaker 1 (14:59):
I do use product for my, my skin and that is
currently.
Speaker 3 (15:03):
What is that $171 billion industry?
So, Chris, that's why I pickedit.
It's like those are a couple ofmajor industries.
And then the company's pay plan.
I knew how to read a pay plan.
It's really good.
Others weren't as good and I'vehad people comment like, oh
gosh, you get paid forsponsoring people.
That makes no sense, Like ifyou see a company, and that's
(15:23):
why I tell people looking atnetwork marketing, evaluate our
bond.
If you want me to help youevaluate other companies, I will
, but if they pay you forsponsoring, I would be backing
away because you sponsor 10people and they sell nothing.
What's that doing for you?
So you want to be looking at acompany that pays you when you
literally move the productsthey're promoting.
That's what you're looking for,so you looked at the pay plan.
Speaker 2 (15:45):
Yeah, and what else did you look at?
I looked at the industries Ilooked at.
Speaker 3 (15:48):
It was in wellness and skincare and I am a baby
boomer I know you can't tell,but I am, so skincare is huge.
And then I love wellness.
So they were the original cleancompany.
Now it's kind of the cool thingto ban toxins and chemicals and
red dye number three.
Well, that wasn't as cool 45years ago, but they're the
original clean company and theykind of grew into that and
(16:10):
they're I mean, now they're verypopular because that's what
people are looking for.
And then I don't stockinventory.
I don't do any of that, likethey ships from the company.
There's a lot of good thingsabout this industry.
They do a lot of my work for me.
Speaker 1 (16:23):
Did you evaluate the flexibility, the ability to be
there with your kids when youwanted to be with the kids, and
that was a big part of it aswell.
Speaker 2 (16:30):
Yeah, how did you investigate?
And I think this is reallyinteresting because you know,
our listeners are from all kindsof backgrounds, but they're all
entrepreneurial, so how do youevaluate an opportunity?
So how did you?
How did you find out that theseare products I can stand behind
?
Speaker 3 (16:47):
Yeah, looking at the ingredients and, having my
pharmaceutical background, Iknew how to read ingredients.
So, looking at that, and then Isigned up for the business,
knowing I could make this work,and then ordered products.
And that's not what most of mypeople do.
Most of my people that decideto eventually join me in the
business they've had a greatexperience with one of our like
our 30 days to healthy living,or they love our products and
(17:09):
then they're looking for alittle extra income.
I was the complete opposite.
I saw what people were earning,I saw what the business was
doing, I saw how it was growing,so I jumped in and then I tried
the products, hoping I likedthem, based on the ingredients.
Dude, I'm totally digging that.
Speaker 1 (17:25):
Come on now.
That's.
I mean, that's a great way tolook at it.
I mean she's got a businessmind going into it.
So how many times again, innetworking especially, you get
out there and you find thepretenders, the ones who don't
really need to do this, and kindof aren't there.
They're kind of playing atbusiness.
And when you're out therenetworking you're looking for
people who are working at theirbusiness.
Speaker 3 (17:43):
I'm looking for both.
Like if you want to join me andhave a hobby and still do a
little bit, that's fine.
Like I have lots of.
I don't have lots.
People think like you needhundreds of people in this
business working with you to besuccessful.
I have four or five key peopleand then I have others that are
working to hit their goals.
Like they want to be able toshop at Whole Foods, they want
to be able to put their kids intravel baseball.
(18:04):
You know that's their goal.
Their goal isn't to get theirhusband home from work or to pay
for their house in downtownsomewhere or to, you know, have
a cabin mess.
That's not their goal.
But I'll take them all and helpthem, coach them for whatever
they want.
Truly, Because people's planschange too.
Speaker 1 (18:21):
Like that.
Speaker 3 (18:21):
Yeah.
Speaker 1 (18:22):
All right.
So you get in there, you startgrowing the business, you start
to see it.
Was there ever a point whereyou said I don't know if this is
going to work, I'm probablygoing to have to call it good.
Speaker 3 (18:32):
Well, you know, there's a book that was
literally written called the Dip, and maybe you guys have
experienced it.
You always get a little dip inyour business because that's how
industries are.
You're really lucky.
Speaker 1 (18:42):
No, I have a monster dip, because that's how
industries are.
Speaker 3 (18:44):
You're really lucky no I have monster dips.
Oh yeah, I feel like we justkind of doubt a little bit what
we're doing.
But you know, anytime thathappens, it's time to regroup
and try something different,which is kind of what we do,
because the way I worked mybusiness when I started 20 years
ago, there's a lot of changessince then.
I mean think of social media,and that is part of why this
industry is exploding.
(19:05):
Now you can do so much onsocial media and be successful
at it.
I wouldn't say I'm thatsuccessful via that method yet.
I'm more one-on-one and out andabout meeting people and
getting referrals.
But there's multiple ways tomake this business succeed.
And I tell people like whatwill you really do?
Like let's work your businessin the fastest.
Like what way will you?
What will you really do?
Like let's work your businessin the facet.
Like what will you really do?
(19:26):
Let's not say you're gonna gomeet people if you're an
introvert and don't wanna evertalk, but if you'll work on
social media, let's make it work.
Speaker 1 (19:34):
So it's always been good for you working through it.
Never sit because I've saidthis.
People listen to the podcast noless than three different times
.
I probably should have shut thebusiness down because it was
going the wrong way andeverything sucked and it was
just brutal.
But other than that, it wasgreat.
Other than that, I mean.
16 years later, look at me I'man overnight success and almost
still married.
Speaker 3 (19:56):
This is so different from you we don't have overhead.
You know we're a plant-basedcompany so we don't stock
inventory because it has anexpiration date on it.
Speaker 2 (20:05):
That's good to hear.
Speaker 3 (20:06):
Yeah, so I don't have a lot of the stuff that you had
to be kind of like, put youback a little bit Now.
I have had times where I'veworked my business less, and
that's one of the things I likewith network marketing versus
corporate America.
You remember, because I'vealready told you, I was the rep
of the year a couple of yearsrunning.
So then you go for salaryreview and you go for, like,
your bonus and I rememberliterally saying, gosh, that's
(20:30):
what the rep of the year getsLike, thought it'd be more and
the answer was you haven't beenwith us as long as the other
guys.
Now, first of all, I was thefirst female, with one of the
first females with Pfizer towork the business.
I was probably one of the firstever rep of the year.
I was the first one to have ababy and then I was the second
person to have a baby.
Speaker 1 (20:49):
But yeah, so you're first and second.
Yeah, I was first and second.
Oh, that's good, there you go.
Speaker 3 (20:53):
There you go.
But their point was you haven'tbeen with us long enough to get
the bigger bonuses.
I didn't like that, and if youhave an entrepreneurial bone in
your body, you don't like that.
Speaker 1 (21:02):
Right.
Speaker 3 (21:03):
If you work harder and that's when my business has
its dips it's because I'm notworking as hard, for whatever
reason.
It's kind of like that it'sgoing back.
Well, I guess it's me.
There's no one to blame, whichI like.
Speaker 1 (21:14):
So let's talk about how you work your business
compared to other people.
So you know, we always thinkabout we have to do business
development, got to get theleads, we're to convert the
leads and we're going to fulfill.
Well, you've already got thefulfillment.
That's, that part's figured out.
Where do you focus yourbusiness development?
Where?
Speaker 3 (21:31):
do you think people should be focusing their
business development?
You know, for me I focus.
I don't know if it's businessdevelopment, but business
maintenance.
I have a lot of clients so mygoal is to keep them and to
follow up and take good care ofthem.
Out and about.
I've run a business women'snetworking group.
I ran one in Johns Creek for 11years and then when I moved to
Alpharetta I started a businesswomen's networking group down
(21:51):
there and part of the reason wasand actually I didn't want to
do it.
I was feeling like I was beingled to do it but I didn't want
to do it because it's a littlebit of work.
Speaker 1 (22:01):
A little bit.
Speaker 3 (22:02):
A little bit of work.
And I was sitting next tosomeone at a lunch I was at and
said she said what are you doingin the new year?
I said oh, I feel like I'mbeing led to start a networking
group again, but I don't have aplace to hold it in downtown
Alpharetta, so I think I'm goingto have to roll it out.
To which she says my husbandand I own a business about a
block from here.
We'll let you use theconference room for free if you
want to.
Speaker 2 (22:22):
So yeah, there's your answer.
No choice, there's your answer.
Speaker 3 (22:25):
So, because a lot of people don't know how to network
.
So I felt like it's my goal toteach them.
And then we have a group of 25to 35.
And it's a good group and theyand it's a good group and they
help me build my business likewe did with you, chris, right,
so I build my business that way.
I will do bring people in andteach some little wellness
events, because lots of peoplewant to be very like.
(22:46):
They wanted to have a drink ofbourbon and not impact their
blood sugar as much.
So I'll do like zoom callsabout that.
Speaker 2 (22:52):
That is a thing second tease she's given us, but
she's not giving us the answer.
Speaker 3 (22:55):
I'm going for more bourbon what I'm not kidding,
all right but so I do some zoomevents, I do some live events.
Um, I've gotten good at askingfor referrals, which I think a
lot of us should do, and veryfew people take advantage of
that so that's a great way totalk about how you ask for
referrals because it is, it's uh, I think it's an art that most
(23:16):
people don't know and usually,usually, people are like well,
if you know anybody, keep me inmind.
You can't do that, no, yeah.
Speaker 2 (23:23):
How do you teach people how to ask for referrals?
Speaker 3 (23:25):
You know, I either talk to someone who's just
ordered or someone that's at oneof my events or someone that I
have just followed up with, andwe're communicating and saying
hey, listen, I know you love theproduct and I know you've had
some good results.
Can you think of anybody thatwould like to hear about it or
be as happy as you are?
And I always send them.
(23:45):
You know something for doingthat, and most of them aren't
expecting anything, but they dothink, and they might not think
right then, but you planted aseed, so now they're watching
for you.
Like, here's what I'm lookingfor.
I'm looking for it and Idescribed them.
You know I'm looking for someonethat's into wellness, like you
are, that's trying to make smallstrides, who you know is
looking for skincare, who islike what do you know that might
like it?
Can you, can you connect us tous in a three-way text right now
(24:08):
?
And some of them I'll say, likecan you pull three or four
together and I'll come and talkto you, because I feel like I'm
better.
Live like better live Like.
People will be like oh, what'sshe going to talk about?
She's going to twist my arm.
There's no arm twisting, likethere isn't, but you can just
sit down and there shouldn't be.
Speaker 1 (24:25):
She just cuts your Achilles, drags you to the
network.
No, I'm kidding, no, sheactually hit on one thing that I
think is really key innetworking.
You got to be very specific andhave that ask yeah, 100, right.
And I think that's where it'shard, because it's really easy,
especially in the sales process.
We call that wimp junction.
Is that?
You're almost what wimpjunction?
So I'm almost there, I canalmost get to close, and then
(24:47):
you go, um, okay, is thereanything else?
All right, well, I'll send youthe estimate and I'll follow up
with you.
Speaker 3 (24:52):
Well, I'm expecting you to ask so they're a little
surprised, like didn't he wantmy business well?
Speaker 2 (24:56):
and I think I think just in defense of everybody
that does it wrong.
They think if they're toospecific they might be
eliminating some opportunity.
So if you say, if you know, ifyou can think of anybody that
needs me, then that that opensit up to everybody.
But if you have a very as chrisuses the word avatar you have a
very specific avatar and yousay I'm looking for this, then
(25:19):
all of a sudden, they can thinkof everybody they know and think
of people that look like that.
Speaker 3 (25:23):
And the this changes depending on, like the season,
what Arbonne's doing, what'sgoing on, the this can change.
Someone asked me you know whatwould be one of your best
business points or advice thatyou would give?
And it is follow-up, likefollow-up.
We hear that you have to havelike 7 to 12 follows up before
people will change theirtoothpaste, but you continue to
(25:45):
follow up with people until theytell you to stop, and then you
know.
When they tell you to stop, youknow you can say like for now
or forever, and that's differentwith every industry.
For my industry that's prettyappropriate.
That's's actually interesting.
Speaker 2 (25:58):
So what do you think is the right cadence for
follow-up?
Speaker 3 (26:05):
If someone's a client of mine already, I do follow up
immediately, thanking them, andthen in five days, and then in
two weeks and then in a month.
If it's someone that I'mlooking to like they've shown an
interest and I'm following up,it's immediate, a month.
If it's someone that I'mlooking to like they've shown an
interest, I'm following up,it's immediate.
And then it's usually the weeklater and then it's a question
like you know, what can I helpyou with?
I know you were interested, canwe get that going?
(26:26):
And then it's usually monthly,okay so not daily.
No, we've been talking aboutthis it depends we have been
talking with someone, but itdepends we've been talking about
the automation that you havewith technology yeah and uh, and
I bought a uh, abattery-powered tool, for my son
and daughter-in-law and ontheir website great deal.
Speaker 2 (26:49):
I get a text every day and I'm like literally every
day and I'm like, well, they'repretty good deals.
So I don't necessarily want tounsubscribe, because there could
be a day where I need a polesaw or something.
But I'm like my God, they'redriving me crazy.
Speaker 1 (27:04):
It almost makes me, but the flip side is if you're
not staying present in front ofthem.
But every day is too much.
Speaker 2 (27:10):
I'm just going out on record saying every day is too
much.
You're driving me freakingcrazy, but I like what you're
doing.
Speaker 1 (27:21):
You know what I'm taking away from.
Speaker 2 (27:22):
This is from now on, when you come, uh, and I give
you an announcement I'm going tofollow you hourly ellen you
decided.
Speaker 3 (27:25):
Yet how about?
Speaker 1 (27:26):
yet at two o'clock in the morning, are you?
Are you awake?
Hey, ellen are you awake?
Speaker 2 (27:28):
I am, I am waiting well I think some of them get
that because when you go tosubscribe.
Speaker 3 (27:33):
They will say like how about weekly?
Or how about?
I still want to keep you up,but you have a daily.
I don't have enough to say tofollow up.
Like why?
Speaker 1 (27:42):
But let's go back and just a little bit on the
networking part.
So you now are running anetworking group and you're
helping people understand how tonetwork, and we talked about
that.
Where do you pull your mostenergy out of your business?
Is it somebody who sellssomething that you help them
sell?
Is it somebody who loves yourproduct?
Or do you get more energy outof that networking group, Like
(28:03):
when you're done?
Do you like I'm justre-energized to go out there and
start doing my business again?
Speaker 3 (28:06):
You know the thing, probably what energizes me most
about my business is I teach.
I tell people, I teach healthyliving.
I can help you look good andfeel good.
You know products, educationand truly like.
I jumped into Arbonne for moneyand about 11 years maybe 11
years into it, they came outwith a healthy living program.
And, chris, you probablyremember hearing about the 30
(28:26):
days to healthy living, that'sit.
No one whined about it more thanI did, and I mean no one,
because you pull things out thatI loved.
You had to eat more nutritiousfood.
What's that?
Pasta, yeah, cookies.
Bourbon for 30 days.
I know I hear you Yep, 30 days.
Speaker 1 (28:45):
Chris will be right back.
He's got to go pass out and beback.
How about 30 minutes?
Speaker 3 (28:51):
I do 30 minutes to healthy living, but anyway, I
did end up doing the programbecause I have lots of clients,
I have a big business, so it'sup.
But but anyway, I did end updoing the program because I have
lots of clients, have a bigbusiness, so it's kind of like I
need.
I need to know what it's allabout and if a leader's not
going to do it, no one is.
So I did it and, no joke,within five or six days I felt
pretty good.
(29:11):
I have two autoimmune disorders, or I did, and I really think
this is the reason I ended upwith Arbonne was to resolve my
health issues.
I had no clue that I wascausing some of them and after
30 days I ended up losing a bitof weight and feeling so good.
Well, it's a 30 day program, soyou know they did on day 31,
went back to Lucky Charms rightback.
(29:32):
Not quite, but Captain Crunch orwhatever I was doing.
Speaker 1 (29:34):
Even better.
I don't like Lucky Charmsanyway.
Speaker 3 (29:37):
They're magically delicious.
They are, they're magicallydelicious, captain.
Speaker 1 (29:40):
Crunch, captain Crunch.
What else can rip the roof ofyour mouth out better than
Captain Crunch?
Speaker 2 (29:44):
And you're happy that it happened.
Yeah.
Speaker 1 (29:47):
All right.
Speaker 3 (29:47):
I do believe RFK is going to take care of all of
this.
Speaker 1 (29:50):
All right, so 30 days , 31, you go off it and what
happened?
Speaker 3 (29:55):
30 days, 31,.
You go off it and what happened?
And then didn't feel goodalmost immediately.
I had something calledfibromyalgia, which is chronic
pain, chronic fatigue disorder,and I had Crohn's, which is
that's a real thing.
People die from that.
Speaker 1 (30:05):
That's a real thing.
It's a real thing, that's areal thing.
Speaker 3 (30:08):
And I bumped into a holistic nutritionist just over
and over again and I said to herlike there's a reason we're
supposed to know each other, whydon't we figure it out?
So I explained to her what Iwas doing and she said you're
doing the right thing.
You need to do it longer.
You know, I was learningwellness with her and over four
and a half months I ended uplosing almost 50 pounds and
those issues that I had problemsand fibromyalgia.
Speaker 2 (30:32):
I don't have those anymore.
I don't have those, are you?
Speaker 1 (30:33):
kidding me right now.
Speaker 3 (30:35):
I haven't for 10 years.
Speaker 1 (30:36):
That's amazing.
Speaker 3 (30:37):
I'm not making any medical claims, but when you
feed your body like, some of thethings we're doing are causing
our own issues and inflammation.
Speaker 2 (30:44):
Garbage in, garbage out.
Speaker 3 (30:45):
Yeah, inflammation is a precursor for every disease
state, and then, thankfully, bygetting rid of something, it is.
Speaker 1 (30:51):
I'm on the card for all of them, if there is a bingo
card.
Speaker 3 (31:00):
I'm lighting them all up, my friends, bingo, bingo,
B-72.
Bingo, I can help even you,chris.
Speaker 2 (31:03):
I don't know, but that's a challenge I would love
to see.
Speaker 3 (31:07):
You know when you ask what I love about it.
Speaker 1 (31:10):
She dragged me to networking.
Don't do that.
Speaker 3 (31:12):
Now I'm going to go up the way.
Healthy, I feel good.
Speaker 1 (31:15):
Eat a vegetable she could actually get me to eat a
vegetable.
I didn't even know that that'snot one of the four food groups,
is it?
Speaker 2 (31:24):
Not yours.
Speaker 3 (31:25):
So, that's what I get excited about, like helping
people Like they don't get itand all of a sudden they feel
better and they're like I didn'tget it, Like you have control
over how you feel.
It's just so interesting withnutrition and the whole thing.
So you've obviously been verysuccessful doing this.
Speaker 2 (31:43):
You were very successful before.
What is the difference betweenyou and becoming successful?
Speaker 3 (31:51):
and a lot of other people that jump into the same
company and they aren't.
I don't go away Like you don'tquit, you don't quit.
You have a bad year, you have adownside, you don't quit.
And it's just based on whatyour goals are Like.
My goal is to not have a realjob and go back to corporate.
And you have goals that you payattention to, oh absolutely yeah
, and I'm reading a book calledthe 12 week year.
(32:12):
I don't know if you guys haveseen that and it.
It really is a pretty good one.
Speaker 1 (32:17):
That means you only work 12 weeks a year.
Well, the point is Chris isinterested, color me interested.
You know what I might gohealthy to work 12 weeks a year.
Speaker 2 (32:27):
That's not quite what it is.
Speaker 3 (32:28):
But their point is why don't we break our years and
set our goals in 12 weeks?
Because you know you set youryearly goal and there's
sometimes you get to June andlike there's no way, like
there's no way, so you're doneso what are you doing the next
six months?
So if you do it in 12, 12 weeks,pick three things like three
things you really want to workon and really do it.
And if you get partway in andyou're not hitting it, you can
(32:50):
refocus or redo something.
But if you get to the end of 12weeks, like oh, I didn't hit it
, that's okay, you have another12 week and another 12 week.
It's kind of an interestingidea I do like that idea.
Speaker 1 (33:01):
That's interesting.
I don't know if I can do 12weeks.
Speaker 2 (33:03):
I'll do 30 minutes yeah, I was gonna say your
attention span doesn't go thatlong what I did, what we're
talking about.
Speaker 1 (33:08):
Let's go back to, uh, lou Anne, can we please?
So, uh, at the end of what?
All right, please, alan.
Can we let the adults pleasetalk for a minute?
All right?
So back to Lou Anne.
So, as you do this, do you havean exit strategy?
So you've started a business,you're an entrepreneur.
Do you have an exit strategy?
Or are you like I'm going toride this thing out and see what
(33:30):
happens?
Speaker 3 (33:31):
You know I have thought about that and I have a
friend that is trying to figureout what her exit strategy is
with it.
So I feel like when I'm readyto not build as much, I still
will take care of and support myclients that I already have,
that I'm getting you really aregetting residual income for them
(33:53):
once and some of the clientsI've had for 20 years it's not
that hard to support themanymore.
Like, what else are you doing?
You can take half hour, 30minutes an hour a day to take
care of the people you alreadyhave if you don't want to build
anymore.
Speaker 1 (34:12):
So you feel like when I, when I'm ready to say I
think I'm almost ready to retire, quote, unquote, and I'm
putting the air quotes out therefor everybody online, um, is
that you just kind of let itkind of play itself out?
Speaker 3 (34:19):
stop them mentoring people for the business?
Yeah, you know might let it dothat is that a business?
Speaker 2 (34:23):
you could say?
Speaker 3 (34:24):
can you bring on somebody else like a protege and
no, if you really can't sell it, you can will it.
My kids are in my will shouldsomething happen to me, they get
it um, which is a nice perk arethey involved in the business
now?
Speaker 1 (34:37):
they are not well all right, let's talk about arbonne
for a little bit, because we'reat the last five, ten minutes
of the show.
So what is arbonne?
What are the products, and canmen actually get some?
Speaker 2 (34:51):
Chew toys.
Chris wants to know if we cangrow our hair back.
Speaker 3 (34:56):
We do have a product that stimulates hair growth, so
it might help a little bit.
Speaker 1 (35:00):
I think we're a little behind that one.
I've actually said this nojokes all things aside because
we are bald.
We've made no jokes about that.
But if I was starting to gobald now with all the advances
there, I can't tell you that Iwouldn't have been vain enough
to go.
I might do it, but I saw howbad plugs were back in the day.
I'm like I'll never do that theworst.
(35:22):
So I'm not gonna lie that I'mnot that vain.
But I, uh, I see that.
But now I don't think there'sany amount of anything I can put
in my body that my hair isgoing to start growing back in
my head.
My family has proven that, soall right.
So what does Arbonne offer?
Speaker 3 (35:35):
Yeah, Arbonne has been around 45 years, which is
one of the reasons I picked them.
I won't go with a startup.
I didn't want to go with astartup.
Speaker 2 (35:48):
Me neither start, because you know they mean
either record on that for me.
Speaker 3 (35:49):
You both did well on it.
I didn't.
I was not going to choose that,so I picked a well-established
company and, like I said,arbonne is the original clean.
They banned 2 000 ingredientsthat we now know, what we've
known.
They have known are toxic topeople.
So and I knew my drug rep dayslike we sell skincare products,
if it touches your skin it's inevery organ in 26 seconds Not to
(36:13):
think there's implications withregard.
There are implications withthat.
So so I like the products, butwe have everything.
We have nutrition, like Ibrought you guys.
We have protein shakes.
You know proteins is a hugething to focus on.
Like get a hundred grams ofminimum a day, you feel better
doing whatever you do.
You just feel better and that'swhat it's kind of all about.
You work better, you feelbetter, you enjoy life better if
you feel better.
So protein it's hard to eat 100grams, so I love that.
(36:35):
They have a meal replacingprotein shake.
That's one of our number onesellers.
We have an energy drink that'shealthy for you, that focuses on
B vitamins and garam and greentea.
We have amazing skincare themen one of our products just got
named number one for men, so welaugh about that.
But I would suggest there's alot of men out there working on
a second wife that's a tiny bityounger, so they need to work
(36:56):
their best.
So there is men's skincare.
It seems to be exploding fordifferent reasons.
Speaker 1 (37:03):
I love that.
She said there's just way toomany to do in there.
Number one men's product.
I'm like I only can't I can'twait to hear how big this one is
.
Thank you, we have sportsproducts we have.
Speaker 2 (37:20):
Like hydration drinks .
Speaker 3 (37:21):
We have a hydration.
I brought you guys apost-workout.
We have immunity products andman, there are are like what?
Are they calling it a quadpandemic?
This year it's flu a and flu band it's norovirus and it's rsb
and it's covid is still stickingaround.
You need to build your immunityand I take we have a mushroom
powder, we have an immunitydrink, we have a super risk.
(37:42):
I take them all because Ichoose to stay healthy, so it's
products that you would useevery day shampoo, conditioner,
toothpaste.
Like our mom wants to have theproduct you reach for, but have
the safer version, and they wantit showing up at your doorstep
at a discount.
Speaker 2 (37:57):
Is it bad for business if you get sick?
Speaker 3 (37:59):
If I get sick?
No, but I'll probably recoverfaster.
Speaker 1 (38:02):
Take that, alan.
All right, luann, I know youread this, but we've got to ask
you our famous four questions.
You've already referenced abook.
Speaker 3 (38:12):
This is a different book, good yeah.
Speaker 1 (38:15):
I want to hear your favorite book.
Speaker 3 (38:16):
Yeah, the favorite, like the modern day version,
would probably be Atomic Habitsfrom James Clear.
You guys I'm sure know that andit's one of the number ones.
The one that I read years agowas the compound effect by
darren.
By darren hardy there's likethree different ones and I keep
going back to the same books,but it's called the compound
effect and his point is the tinylittle decisions we make every
(38:39):
day.
They add up and they're easy todo and they're easy not to do,
but you either end up with thelife you want or kind of a
disaster by default, which istrue, like as we were just
talking about taking care ofyour clients, following up.
Those are so easy not to do.
Speaker 1 (38:57):
Compound effect.
I love that one.
I actually was sorry.
I was checking out so I couldwrite that one down.
That was so good.
Speaker 3 (39:03):
And that's what I coach with my clients, cause you
know, my goal with our bond isto get everybody off of the
drugs.
I put them on withpharmaceutical company.
Speaker 1 (39:10):
That's right.
Speaker 3 (39:10):
Get you off of those.
Speaker 1 (39:12):
I like that.
Yeah, that should be yourtagline.
Let me get you off the drugs Iput you on 30 years ago.
I can help you.
All right, I want to know thefavorite feature of your current
home.
Speaker 3 (39:23):
You know we live in a brand new home and my favorite
feature is so silly.
There's something magic in thewater tank that makes it.
I have hot water immediately.
Speaker 2 (39:32):
Oh, it's a hot and I don't know what it is.
Speaker 3 (39:35):
You know what it is.
Speaker 1 (39:36):
Yeah, I do, but that's but.
I love that, so you love thatyou have hot water right now.
That's the feature See.
Speaker 3 (39:43):
And then the other one we put in was I have garage
floors that put the epoxy on.
I love that.
Speaker 1 (39:49):
It looks so clean every time you walk in there,
right, I love it yeah.
Right, and you're not even adude out there, you're just
hanging in the garage.
Everyone loves it.
I know I do on the home show.
I just had a garage living guycome in and talks about.
I said, well, you're sellingthis to the guy and the guy
stops me and says nope, you'reselling that to the woman.
He said I sell it to moresingle women than anybody else.
Wow, I said do those singlewomen come with hot cars?
(40:12):
Because I know somebody I mean,it's a handyman again, I could
just help.
Speaker 2 (40:18):
so all right.
Sometimes you should whisper inmy ear before you say something
uh, michael edit that.
Speaker 1 (40:24):
Oh god, he won't do that either.
No, oh, michael, for years notthat all right so, uh, we, we
founded this podcast and we'retrying to help everybody grow,
but one of the things we allknow about growing as
entrepreneurs and and luann hastold that we need to be customer
service freaks, and so we wantto know what's a customer
(40:44):
service pet peeve of yours.
Speaker 3 (40:46):
You know, mine is when you push 94 buttons and
then you get a robot.
That's it.
I cannot get a real person.
Speaker 1 (40:55):
So I just had somebody tell I was I just get
done telling my CEO group aboutAI and it's coming to the HVAC
industry before my industry andhere's what we've heard, and
we've heard this on the podcastfrom Uzi and I, you know, I went
back and listened to some morelater and she said somebody here
locally had tried it here inAtlanta and she said it was the
(41:16):
most frustrating experience ofmy life.
I kept going, representative,representative, representative.
She said after 20 minutes I gothung up on oh.
I was like oh, ai did not scorethat, take that robot, I robot,
we're taking him out.
All right, I win.
And now I want to go back toyou and Tony, your husband.
(41:39):
We didn't mention him yet, didwe?
I just did it.
So Tony has just been mentionedon the podcast.
Speaker 3 (41:45):
He doesn't know, he's part of this.
Speaker 1 (41:46):
Oh, he will now, tony .
I want to know a diy nightmarestory, and I want not the
contractor story.
I want something that you andtony just absolutely tried and
it just went so bad it's sofunny like wallpaper hanging and
go ahead and drive the bus overtony, right over him, kill him,
knock him down well, he's onlygonna agree with this.
Speaker 3 (42:06):
Like tony works very hard so he can say who can we
hire to do that?
Like, truly Like.
But you could, yeah, but whocan we hire to do that?
I would guess back when webefore he had that line that he
uses all the time now, it wasprobably wallpapering a bathroom
, A small bathroom.
(42:26):
You did it together we, we arestill together.
What are we on 42, 43 years, Idon't know, coming up um?
So we're still together.
But that was a rough one, itwas that will ruin a marriage.
Speaker 1 (42:37):
Yeah, and he will never do it again, like never do
people still wallpaper chrisactually it's coming back,
coming back in a big way it goesand comes I know, and the
coverings that are coming backnow, um much better made so I
mean we're self-stiff now so, uh, I don't know.
I've been trying because wewon't do it at the trusted
toolbox, because I'm so, I'mjust so absolutely killed on how
(42:59):
bad it was in the beginning.
So they were really paper-based, and you put them up and they
shrink, they move, they stretch,they break, and you could never
put them upright.
So now they have a little bitmore backing to them.
They're actually super simpleto put up.
Where people really whiff on,though, is the gaps.
I mean, yeah, it seems theyjust can't do it.
So ballpapering is still one ofthose things that, if you want
(43:22):
to stay married, don't do it.
Don't do it, yeah, and Don't doit, and I highly recommend just
throwing up someSherwin-Williams paint and
calling it good?
Speaker 2 (43:27):
I think so.
Or maybe you could come up withstrips that you put over the
seams and just kind of lean intothe gap and make it a contrast
or something, a decorativecontrast.
Speaker 1 (43:36):
Oh, you might be adding to something.
We could go out and check aboard.
You could be coffered walls.
Speaker 2 (43:42):
See Trademark Small business apart.
Speaker 3 (43:48):
I think you're wrong.
Speaker 1 (43:50):
I think you'll be selling it to all men's assisted
living firms where they havebouncing balls going all over
the market there.
Oh my God, luanne, this hasbeen great.
Here's how we got Luanne on theshow.
We actually I think she's beenon my list for a long time, but
Al and I went to Steve Beecham'sparty Steve Beecham's party
Steve Beecham, the ultimatenetworker.
(44:10):
The guy knows how to network toeverybody, the mother of all
Christmas parties and we walkedin there and we saw Luann and I
got a chance to introduce Alanto Luann and Alan is sitting
there going.
We have to have her on ourpodcast.
Why is she not on our podcast?
I'm like she's on my list, bro.
I was just.
I was just working it in, allright, so okay.
Speaker 2 (44:32):
So now you have asked chris, I know so let's do this
all right.
Speaker 1 (44:36):
You've learned something, luann.
How can everybody find outabout you, though?
Speaker 3 (44:40):
they can.
I have a website, we yeah it isplease it's
lubanrussianarbonnecom.
And then I am on Instagram, youknow, hidden under my real name
of Luban Russian, so you canfind me there on Facebook.
Speaker 2 (44:53):
How do you spell?
Speaker 3 (44:54):
Russian R-U-S-H-I-N.
Like you're Russian or Russian.
There's not a lot of them outthere on Insta, though.
No, you know, according to myniece, the only Luban Russian in
the world Nice.
Speaker 1 (45:05):
That's pretty cool, isn't it cool to be unique?
Speaker 3 (45:07):
I know I have two names.
No one can spell ever.
Speaker 1 (45:11):
Ever.
That's awesome.
Speaker 3 (45:13):
Usually, when I tell people my last name is Russian,
they're like oh, but what is it?
No, it's literally Russian.
Why would I tell you my lastname?
Speaker 1 (45:22):
R-U-S-H-R-N.
We're good, all right guys,listen.
Us a chance.
We're good, all right guys,listen.
You've heard from Luann.
She has told you a lot abouthow great her business has been
for her and the way she workedit.
You can get into this businessand not do anything with it, but
like any business, you want toget into something.
You want to lean your shoulderinto it, make it happen.
You got to keep going up thatmountain, and hard.
You got to keep driving,networking, figuring out things
are going to happen.
(45:42):
Luann has figured out how to dothis.
So if you want to figure outhow to do this, go connect with
her.
But in the meantime, we'll seeyou next week when we talk a
little bit more about getting upthat mountain.
Let's get out of here.
We've got to go get healthy.
Cheers everybody.
So now we're running a networking group and you're
helping people understand how tonetwork, and we talked about
that.
Where do you pull your mostenergy out of your business?
Is it somebody who sellssomething that you help them
sell?
Is it somebody who loves yourproduct?
Or do you get more energy outof that networking group, like
when you're done?
Do you like I'm justre-energized to go out there and
start doing my business again?
(00:21):
Welcome to the Small BusinessSafari, where I help guide you
to avoid those traps, pitfallsand dangers that lurk when
navigating the wild world ofsmall business ownership.
I'll share those gold nuggetsof information and invite guests
to help accelerate your ascentto that mountaintop of success.
It's a jungle out there and Iwant to help you traverse
through the levels of owningyour own business that can get
you bogged down and distract youfrom hitting your own personal
(00:43):
and professional goals.
So strap in Adventure Team andlet's take a ride through the
safari and get you to themountaintop.
Alan, let's get ready to rockand roll.
Man, I am feeling like extraspecial glow today.
You have a twinkle.
I do, and you know why.
I feel like I have good productaround me.
(01:04):
I feel like I'm healthy.
You still a twinkle.
I do, and you know why.
I feel like I have good productaround me.
I feel like I'm healthy.
Thank you, I take a lot ofpride in how I take care of
myself.
Do you use products?
Can we have bourbon please?
Yes, cheers.
So much for that and this isgoing to kill our guests, so we
can't talk about that one.
But no, I feel very healthy.
I try to take care of my body.
(01:25):
I believe in that stuff.
No, I drink beer and bourbonbut I do work out.
Speaker 2 (01:28):
Do you really think that's unhealthy?
Or is it just the volume thatyou drink that's the reason why
you have to be so obese?
Wait a minute.
I'm not Solidly overweight.
Speaker 1 (01:37):
I'm striving for solidly overweight.
That's right.
Speaker 2 (01:45):
Right now I'm obese, as I've been told in my checkup,
not morbidly, not morbidly,thank you.
No, not there yet, no, but howoften do you?
Speaker 1 (01:48):
work out.
I work out five to six times aweek.
Speaker 2 (01:50):
I know you wouldn't know it because you can't
out-train a bad diet, Chris youcan't outrun the fork.
Speaker 1 (01:57):
I've heard that one too, and another one I'll give
you.
Another phrase is Phrases.
Anybody who ever saideverything in moderation?
It's bullshit.
So that's why I go full on.
I play hard until the coachpulls me, and usually that's
called passing out.
I mean falling asleep quickly.
All right, let's get back tothis, shall we?
All right?
So today's guest is going totalk to us about, again, a jump
(02:19):
from the zoo to the wild,brought to you by From the Zoo
to the Wild by Chris Valamio,your guide to entrepreneurship,
freedom and wealth.
Everybody.
Speaker 2 (02:27):
We have not talked about your book in a long time.
How are sales, Chris?
Speaker 1 (02:30):
Sales are up, alan, by the way, it's pretty cool.
I've been on a little podcasttour and I've been out there
talking about the book and thesales are up, and so we're
probably going to end up doing alittle relaunch, everybody, a
little tease, and you're gonna,I'm gonna I'm gonna probably
gonna go ahead and do theaudiobook this year, uh, so it's
gonna be available on, uhyou're gonna do your own reading
(02:52):
I am.
Oh, that's gonna be great and Ithink, I think how should I read
it?
Should I read it like you know.
Speaker 2 (02:57):
I think you should be you with all the f words in the
you know so I should add a fewextra words in there, I think.
So I think I going to, I thinkyou should just use it as a
loose guide.
Speaker 1 (03:06):
That's what they said you have to learn to read your
entire book and read them all,and if you're ready to sit in a
room for eight hours for fourdays in a row, you'll get
through three chapters.
I'm like, nope, not doing that.
I'll do it my way, though, yeah.
Yeah, my way is going to belike, hey, you know.
So, on that one, I know I wrotethis, but here, let me, let me
tell you what I really thoughtabout that, and I'm actually
(03:28):
starting to think about a secondbook.
Oh, oh, t-ser, t-ser that's whatwe call a radio tease, because
I'm doing that too, becauseyou're a big deal I am, yeah,
doing the radio all right, canwe go back to our guest?
We've not gotten to her yet.
Oh, we got luran r Russian fromArbonne International
International.
The Trust and Toolbox is notinternational yet, we're only
(03:51):
intergalactic.
We are, yes.
So we met Luann Well, I metLuann Well.
Let me tell you the real story.
Here's the origin story.
Speaker 3 (03:59):
She didn't even chase you down, she did here I am.
Speaker 1 (04:04):
I start my business and I'm three months into it and
I get like three calls a day.
Maybe, if I'm lucky, today wetake 280 calls a week.
I only took three calls and oneof her calls was from land and
I am all on it, man, I man, I'mjust like I mean when the world
(04:26):
is all black and you get one rayof sunshine, you're like, oh, I
got a customer.
I got a customer.
And she says, well, I could bea customer, but I want to talk
to you about this networkingthing.
And she starts explaining it tome.
And I had it on my business planto get into networking.
And you know, anybody who'slistened to this podcast know I
really believe in networking.
But Luann invited me and so allit took was somebody to invite
(04:47):
me and I said, all right, let'sdo it.
And that was my first forayinto it.
And so it was not BNI who Iultimately moved to and endorsed
completely.
I have my guys.
I have three of them in it now.
It was a local competitorcalled PowerCore, but that group
was so fun to join and be apart of, so Luann actually
(05:08):
invited me.
I got more calls from that thanjust her one call.
So, luann, thank you for comingand thank you for reaching out.
Speaker 3 (05:13):
You're welcome, Chris said.
Well, I plan to do that later.
Well, why?
Yeah, I don't know.
I'll see you Thursday.
Speaker 1 (05:21):
You checkmated him.
She did Right off the bat.
She went, she went.
Speaker 3 (05:26):
Why, well, I didn't know what I was doing.
This is now you do.
Speaker 1 (05:29):
You, you know what.
That's all she said.
But don't you need business now?
I'm like, yeah, I'll be therethursday.
So, luann, you've had asuccessful run in the business
world.
Speaker 3 (05:38):
Let's talk a little bit about your background first,
before we talked about the, theleap that you made okay, and
listening to you guys, it wastook everything not to interject
with all of your comments aboutthe drinking and how healthy
that is, and I can teach you howto drink bourbon that it's
healthier.
Speaker 1 (05:53):
but yeah, we'll talk about that later as long as we
can drink more I was going tosay.
As long as it includes more,I'm in.
Speaker 3 (06:02):
Yeah, I had been with a um, was in Arizona, finished
getting an MBA.
I had planned on going to lawschool, took the LSATs, did very
, very well and just at the lastminute something seemed like it
wasn't right.
So I went and got an MBAinstead and then ended up with a
division.
Am I allowed to say the company?
Speaker 1 (06:21):
You are.
Speaker 3 (06:21):
Okay, got it.
I was with a division of Pfizerand it was with a company
called Rory.
Again, a lot of people know theproducts I had Zoloft and the
Z-Pak and Viagra and quite a fewothers.
So I had been with them gosh, Idon't know about five or six
years and ended up being the repof the year running for a few
years.
So it was, I liked it.
(06:42):
It was a good company.
I loved what I did.
I wouldn't quite call that thewellness industry, which is what
we thought it might be backthen, but it certainly is an
industry that-.
Speaker 2 (06:53):
It's an industry.
Speaker 3 (06:54):
It's an industry that has a role, it's thriving and
growing.
Speaker 1 (06:58):
Can we say that?
Don't go down that road.
Speaker 2 (07:02):
You really went down that road on our last podcast.
Speaker 3 (07:10):
I mean there's a lot of good companies out there.
I was treated very, very wellwith them and then I started to
have kids and, if you knowanything about pharmaceuticals,
I had major teachinginstitutions.
I had the university ofvirginia, I had the medical
college of virginia.
So I had some traveling withthat and was getting home and
seeing my kids about 30 minutesa day and we got to a point
point where I thought it mightnot be best for me.
It's hard to be rep of the year, mom of the year, and I
remember my manager literallysaying could you stay with us
(07:32):
and be mediocre?
Wow, and I get it Like, if you,you know, mediocre mom and a
mediocre.
Yeah, If that has been what Ihad been, maybe that's hard to.
Yeah, If that has been what Ihad been, maybe that's hard to
you.
Don't want to set your goalthere.
So the answer was no.
Speaker 1 (07:48):
So you?
But you knew you wanted to keepworking and obviously your
husband at the time is stillthere, so the same guy working
right.
But I mean, at the time whenyou said, hey, baby, I'm done,
I'm out, I'm doing it, or do you, did you say I'm going to try
to find something else?
Speaker 3 (08:04):
Yeah, and we took over half our income and cut it
right out, which is a tough one.
And then we ended up moving fromRichmond Virginia down here to
it was then Alpharetta, georgia,now it's Johns Creek, georgia,
where we lived, and he ended upwith a different job that made
up for most of that, but thenafter a while I just decided
(08:26):
that I wanted to jump intosomething.
But here's the thing whenyou're in corporate America they
kept my job for a year, butthen they kept my money.
The money didn't keep coming inwhen you left them after a year
, it's funny how that works itis kind of funny.
So I decided if I ever didanything again, there would be a
way to have income coming in,should you ever have to step
(08:48):
aside for a certain reason, andmaybe a business where you could
have multiple streams of incomein the same business.
So I was kind of focused onthat and when I came across a
company called Arbonne, I hadnever heard of it.
It was already 25 years when Ijumped in.
Arbonne is a network marketingcompany and people be like oh,
it's a pyramid which shows atotal lack of information on
(09:10):
that point.
A pyramid is what Bernie Madoffand others are in jail for, or
was for hundreds of years.
Speaker 2 (09:15):
Those are bad.
Speaker 3 (09:16):
They are bad.
They are bad.
There's no products involved.
It's usually a money peopleputting in money and it is a
pyramid scheme and it crumbles.
This is a business model andyou just have to.
You know, I have an MBA.
We studied them.
I had no qualms about it.
You know, as opposed to whatyou did, you started from the
ground up.
I jumped in with them like I'mtheir sales team, so it seemed
(09:38):
like something I could do.
Speaker 1 (09:41):
Did you evaluate anything else at that time?
Speaker 3 (09:45):
You know, I did evaluate.
A couple of came and asked meto work for them again on a
part-time basis and then whenthey told me how much they were
going to pay, they laughed.
Before I did oh wow, said um,wow, and she's like I know we
were all worried to even callyou and ask um, but it was, they
were just getting into.
It was a split business, it wasa split position.
(10:07):
So it was going to be me andone other person and I said how
are they covering that?
You want me to drive intodowntown Atlanta and pay for
childcare?
I can't do it.
I just couldn't do it, nor didI really want to.
I wanted to do somethingdifferent.
Speaker 1 (10:20):
So did you have that itch to be an entrepreneur, to
go out on your own?
Was that always something thatwas in the back of your mind?
Speaker 3 (10:25):
It really wasn't.
So a friend called me aboutArbonne and I did what other
people do?
I ignored the phone call andthen she called back and I kind
of ignored it again and I saidI'm not interested, I've never
even heard about them.
And she said well, I knowyou're looking for something
that you can do from home andmake money, and are you so
close-minded you won't look atthis.
Well, how do you answer that?
Speaker 2 (10:46):
yeah, that's tough kind of how, uh how she got you
to go to that first she was shewas well, hey, all right.
Speaker 1 (10:52):
So what I didn't know was I was up against the
five-time, uh, as purpose of arep of the year.
I had no, no chance man.
She, she had, she, she wassharking, cut me, me at the end.
Yes, she was cutting myAchilles, cutting my knees, and
I was sitting there going hey,you're so nice, get in the car.
Speaker 3 (11:14):
You don't have your truck chef, oh goodness.
So no, it kind of fell in my.
I mean, I had heard of networkmarketing it's like I really
don't know what that is and Ilooked at the business model.
Speaker 2 (11:24):
I mean Amway comes to mind.
Speaker 3 (11:25):
Yeah, and you know Amway causes us some problems
because if you have a concernabout network marketing, it's a
company you think about and it'snot the business model.
It's the principles andpractices of a company that you
have trouble with.
I mean truly, and they were theones I They've been around for
years.
Speaker 2 (11:41):
Were they naughty.
Speaker 3 (11:42):
They would invite you to things and not kind of tell
you you were coming to abusiness event.
It's just like who does that?
Speaker 1 (11:48):
Guilty Got hit by one of those when I was in grad
school, my girlfriend at thetime who I might still know and
maybe became my wife.
Speaker 2 (12:00):
She said.
Speaker 1 (12:00):
I was like, where are we going with this on air?
Her friend from IBM said comeon over for a party.
And we got there and we were alittle early, or we were
fashionably late, but not aslate as the Amitakers and the
Amigators blocked us in thedriveway and wouldn't let us
leave.
I'm like, are you serious?
Yeah, I mean that.
That.
That, in fact, that whole thingturned me way off because Amway
(12:23):
is from Michigan originally.
We had Amway products in myhouse.
Speaker 2 (12:25):
I know the biggest tower in Grand Rapids is the
Amway Grand Plaza.
Speaker 1 (12:28):
Yeah, so this happened and you're like I can't
, and so at the time it actuallywas a huge riff.
I'm like, hey man, if that'sthe kind of people you hang out
with, I'm good.
Speaker 2 (12:42):
And we didn't date for a little bit because of that
, and I never would have talkedto her.
Speaker 1 (12:45):
No, I did not get blocked.
No, she just nipped my Achillesand dragged me down to the
networking event to only allowme to go make more money.
So did you look at some?
I mean network marketing, foryou was a bad turn.
Speaker 3 (12:58):
It was not.
I didn't know it was not.
Speaker 1 (13:01):
Because it was not on your radar at all at that point
Because no, and nothing hadever happened to me.
Speaker 3 (13:05):
I mean, I studied it as a business model.
It makes sense Like someonedevelops the products, they do
all the research, they do that,and then you plug in and you
develop, kind of like it is myown little mini business and you
can grow it to as big or assmall as you want.
I market the products, I cancoach and train others to do
(13:26):
what I do and I get a smalloverride on that.
But those small overrides addup as you grow.
But I like that.
I have hundreds of customersand I've had some of the same
customers 20 years because I'vebeen with them 20 years now.
So if I have to take a break,like I have over the 20 years,
my customers don't know that.
So they're continuing to orderand that business is still
coming in and my paycheck isstill coming in.
So I love that.
Speaker 2 (13:46):
What kind of products do they have?
Speaker 1 (13:51):
I know you brought us a couple of chew toys for men
or something like that.
Exactly Chew toys for men.
That's actually a great product.
I think you got one right there.
I'll give you a healthy snack,okay, thank you.
Speaker 3 (14:02):
That'll go along really well with the bourbon.
Is it good with the bourbon?
It's a beef jerky.
It's not an Arbonne product.
I had to know my audience.
Speaker 2 (14:09):
It's like, wow, I'll think of Arbonne differently if
they've got chew toys.
Speaker 1 (14:15):
So back to Arbonne.
Did you have to believe in theproduct or did you have to
believe more in the businessmodel than you do the product?
Speaker 3 (14:22):
I jumped in for the business model and when people
are looking at any business Idid with network marketing.
What anybody should do to anybusiness is like look at the
compensation plan, like how doyou get paid?
What's it based on?
Look at the industries they'rein Like this one is wellness and
skincare.
So are those big industries?
And if they're not, maybe youshould pick another company,
(14:44):
another company?
Well, wellness just happens tobe a 6.3 trillion with a t
trillion dollar industry.
Wow and we're clearly notparticipating in that but you
guys were talking about yourskin care, how I do I do have
product.
Speaker 1 (14:59):
I do use product for my, my skin and that is
currently.
Speaker 3 (15:03):
What is that $171 billion industry?
So, Chris, that's why I pickedit.
It's like those are a couple ofmajor industries.
And then the company's pay plan.
I knew how to read a pay plan.
It's really good.
Others weren't as good and I'vehad people comment like, oh
gosh, you get paid forsponsoring people.
That makes no sense, Like ifyou see a company, and that's
(15:23):
why I tell people looking atnetwork marketing, evaluate our
bond.
If you want me to help youevaluate other companies, I will
, but if they pay you forsponsoring, I would be backing
away because you sponsor 10people and they sell nothing.
What's that doing for you?
So you want to be looking at acompany that pays you when you
literally move the productsthey're promoting.
That's what you're looking for,so you looked at the pay plan.
Speaker 2 (15:45):
Yeah, and what else did you look at?
I looked at the industries Ilooked at.
Speaker 3 (15:48):
It was in wellness and skincare and I am a baby
boomer I know you can't tell,but I am, so skincare is huge.
And then I love wellness.
So they were the original cleancompany.
Now it's kind of the cool thingto ban toxins and chemicals and
red dye number three.
Well, that wasn't as cool 45years ago, but they're the
original clean company and theykind of grew into that and
(16:10):
they're I mean, now they're verypopular because that's what
people are looking for.
And then I don't stockinventory.
I don't do any of that, likethey ships from the company.
There's a lot of good thingsabout this industry.
They do a lot of my work for me.
Speaker 1 (16:23):
Did you evaluate the flexibility, the ability to be
there with your kids when youwanted to be with the kids, and
that was a big part of it aswell.
Speaker 2 (16:30):
Yeah, how did you investigate?
And I think this is reallyinteresting because you know,
our listeners are from all kindsof backgrounds, but they're all
entrepreneurial, so how do youevaluate an opportunity?
So how did you?
How did you find out that theseare products I can stand behind
?
Speaker 3 (16:47):
Yeah, looking at the ingredients and, having my
pharmaceutical background, Iknew how to read ingredients.
So, looking at that, and then Isigned up for the business,
knowing I could make this work,and then ordered products.
And that's not what most of mypeople do.
Most of my people that decideto eventually join me in the
business they've had a greatexperience with one of our like
our 30 days to healthy living,or they love our products and
(17:09):
then they're looking for alittle extra income.
I was the complete opposite.
I saw what people were earning,I saw what the business was
doing, I saw how it was growing,so I jumped in and then I tried
the products, hoping I likedthem, based on the ingredients.
Dude, I'm totally digging that.
Speaker 1 (17:25):
Come on now.
That's.
I mean, that's a great way tolook at it.
I mean she's got a businessmind going into it.
So how many times again, innetworking especially, you get
out there and you find thepretenders, the ones who don't
really need to do this, and kindof aren't there.
They're kind of playing atbusiness.
And when you're out therenetworking you're looking for
people who are working at theirbusiness.
Speaker 3 (17:43):
I'm looking for both.
Like if you want to join me andhave a hobby and still do a
little bit, that's fine.
Like I have lots of.
I don't have lots.
People think like you needhundreds of people in this
business working with you to besuccessful.
I have four or five key peopleand then I have others that are
working to hit their goals.
Like they want to be able toshop at Whole Foods, they want
to be able to put their kids intravel baseball.
(18:04):
You know that's their goal.
Their goal isn't to get theirhusband home from work or to pay
for their house in downtownsomewhere or to, you know, have
a cabin mess.
That's not their goal.
But I'll take them all and helpthem, coach them for whatever
they want.
Truly, Because people's planschange too.
Speaker 1 (18:21):
Like that.
Speaker 3 (18:21):
Yeah.
Speaker 1 (18:22):
All right.
So you get in there, you startgrowing the business, you start
to see it.
Was there ever a point whereyou said I don't know if this is
going to work, I'm probablygoing to have to call it good.
Speaker 3 (18:32):
Well, you know, there's a book that was
literally written called the Dip, and maybe you guys have
experienced it.
You always get a little dip inyour business because that's how
industries are.
You're really lucky.
Speaker 1 (18:42):
No, I have a monster dip, because that's how
industries are.
Speaker 3 (18:44):
You're really lucky no I have monster dips.
Oh yeah, I feel like we justkind of doubt a little bit what
we're doing.
But you know, anytime thathappens, it's time to regroup
and try something different,which is kind of what we do,
because the way I worked mybusiness when I started 20 years
ago, there's a lot of changessince then.
I mean think of social media,and that is part of why this
industry is exploding.
(19:05):
Now you can do so much onsocial media and be successful
at it.
I wouldn't say I'm thatsuccessful via that method yet.
I'm more one-on-one and out andabout meeting people and
getting referrals.
But there's multiple ways tomake this business succeed.
And I tell people like whatwill you really do?
Like let's work your businessin the fastest.
Like what way will you?
What will you really do?
Like let's work your businessin the facet.
Like what will you really do?
(19:26):
Let's not say you're gonna gomeet people if you're an
introvert and don't wanna evertalk, but if you'll work on
social media, let's make it work.
Speaker 1 (19:34):
So it's always been good for you working through it.
Never sit because I've saidthis.
People listen to the podcast noless than three different times
.
I probably should have shut thebusiness down because it was
going the wrong way andeverything sucked and it was
just brutal.
But other than that, it wasgreat.
Other than that, I mean.
16 years later, look at me I'man overnight success and almost
still married.
Speaker 3 (19:56):
This is so different from you we don't have overhead.
You know we're a plant-basedcompany so we don't stock
inventory because it has anexpiration date on it.
Speaker 2 (20:05):
That's good to hear.
Speaker 3 (20:06):
Yeah, so I don't have a lot of the stuff that you had
to be kind of like, put youback a little bit Now.
I have had times where I'veworked my business less, and
that's one of the things I likewith network marketing versus
corporate America.
You remember, because I'vealready told you, I was the rep
of the year a couple of yearsrunning.
So then you go for salaryreview and you go for, like,
your bonus and I rememberliterally saying, gosh, that's
(20:30):
what the rep of the year getsLike, thought it'd be more and
the answer was you haven't beenwith us as long as the other
guys.
Now, first of all, I was thefirst female, with one of the
first females with Pfizer towork the business.
I was probably one of the firstever rep of the year.
I was the first one to have ababy and then I was the second
person to have a baby.
Speaker 1 (20:49):
But yeah, so you're first and second.
Yeah, I was first and second.
Oh, that's good, there you go.
Speaker 3 (20:53):
There you go.
But their point was you haven'tbeen with us long enough to get
the bigger bonuses.
I didn't like that, and if youhave an entrepreneurial bone in
your body, you don't like that.
Speaker 1 (21:02):
Right.
Speaker 3 (21:03):
If you work harder and that's when my business has
its dips it's because I'm notworking as hard, for whatever
reason.
It's kind of like that it'sgoing back.
Well, I guess it's me.
There's no one to blame, whichI like.
Speaker 1 (21:14):
So let's talk about how you work your business
compared to other people.
So you know, we always thinkabout we have to do business
development, got to get theleads, we're to convert the
leads and we're going to fulfill.
Well, you've already got thefulfillment.
That's, that part's figured out.
Where do you focus yourbusiness development?
Where?
Speaker 3 (21:31):
do you think people should be focusing their
business development?
You know, for me I focus.
I don't know if it's businessdevelopment, but business
maintenance.
I have a lot of clients so mygoal is to keep them and to
follow up and take good care ofthem.
Out and about.
I've run a business women'snetworking group.
I ran one in Johns Creek for 11years and then when I moved to
Alpharetta I started a businesswomen's networking group down
(21:51):
there and part of the reason wasand actually I didn't want to
do it.
I was feeling like I was beingled to do it but I didn't want
to do it because it's a littlebit of work.
Speaker 1 (22:01):
A little bit.
Speaker 3 (22:02):
A little bit of work.
And I was sitting next tosomeone at a lunch I was at and
said she said what are you doingin the new year?
I said oh, I feel like I'mbeing led to start a networking
group again, but I don't have aplace to hold it in downtown
Alpharetta, so I think I'm goingto have to roll it out.
To which she says my husbandand I own a business about a
block from here.
We'll let you use theconference room for free if you
want to.
Speaker 2 (22:22):
So yeah, there's your answer.
No choice, there's your answer.
Speaker 3 (22:25):
So, because a lot of people don't know how to network
.
So I felt like it's my goal toteach them.
And then we have a group of 25to 35.
And it's a good group and theyand it's a good group and they
help me build my business likewe did with you, chris, right,
so I build my business that way.
I will do bring people in andteach some little wellness
events, because lots of peoplewant to be very like.
(22:46):
They wanted to have a drink ofbourbon and not impact their
blood sugar as much.
So I'll do like zoom callsabout that.
Speaker 2 (22:52):
That is a thing second tease she's given us, but
she's not giving us the answer.
Speaker 3 (22:55):
I'm going for more bourbon what I'm not kidding,
all right but so I do some zoomevents, I do some live events.
Um, I've gotten good at askingfor referrals, which I think a
lot of us should do, and veryfew people take advantage of
that so that's a great way totalk about how you ask for
referrals because it is, it's uh, I think it's an art that most
(23:16):
people don't know and usually,usually, people are like well,
if you know anybody, keep me inmind.
You can't do that, no, yeah.
Speaker 2 (23:23):
How do you teach people how to ask for referrals?
Speaker 3 (23:25):
You know, I either talk to someone who's just
ordered or someone that's at oneof my events or someone that I
have just followed up with, andwe're communicating and saying
hey, listen, I know you love theproduct and I know you've had
some good results.
Can you think of anybody thatwould like to hear about it or
be as happy as you are?
And I always send them.
(23:45):
You know something for doingthat, and most of them aren't
expecting anything, but they dothink, and they might not think
right then, but you planted aseed, so now they're watching
for you.
Like, here's what I'm lookingfor.
I'm looking for it and Idescribed them.
You know I'm looking for someonethat's into wellness, like you
are, that's trying to make smallstrides, who you know is
looking for skincare, who islike what do you know that might
like it?
Can you, can you connect us tous in a three-way text right now
(24:08):
?
And some of them I'll say, likecan you pull three or four
together and I'll come and talkto you, because I feel like I'm
better.
Live like better live Like.
People will be like oh, what'sshe going to talk about?
She's going to twist my arm.
There's no arm twisting, likethere isn't, but you can just
sit down and there shouldn't be.
Speaker 1 (24:25):
She just cuts your Achilles, drags you to the
network.
No, I'm kidding, no, sheactually hit on one thing that I
think is really key innetworking.
You got to be very specific andhave that ask yeah, 100, right.
And I think that's where it'shard, because it's really easy,
especially in the sales process.
We call that wimp junction.
Is that?
You're almost what wimpjunction?
So I'm almost there, I canalmost get to close, and then
(24:47):
you go, um, okay, is thereanything else?
All right, well, I'll send youthe estimate and I'll follow up
with you.
Speaker 3 (24:52):
Well, I'm expecting you to ask so they're a little
surprised, like didn't he wantmy business well?
Speaker 2 (24:56):
and I think I think just in defense of everybody
that does it wrong.
They think if they're toospecific they might be
eliminating some opportunity.
So if you say, if you know, ifyou can think of anybody that
needs me, then that that opensit up to everybody.
But if you have a very as chrisuses the word avatar you have a
very specific avatar and yousay I'm looking for this, then
(25:19):
all of a sudden, they can thinkof everybody they know and think
of people that look like that.
Speaker 3 (25:23):
And the this changes depending on, like the season,
what Arbonne's doing, what'sgoing on, the this can change.
Someone asked me you know whatwould be one of your best
business points or advice thatyou would give?
And it is follow-up, likefollow-up.
We hear that you have to havelike 7 to 12 follows up before
people will change theirtoothpaste, but you continue to
(25:45):
follow up with people until theytell you to stop, and then you
know.
When they tell you to stop, youknow you can say like for now
or forever, and that's differentwith every industry.
For my industry that's prettyappropriate.
That's's actually interesting.
Speaker 2 (25:58):
So what do you think is the right cadence for
follow-up?
Speaker 3 (26:05):
If someone's a client of mine already, I do follow up
immediately, thanking them, andthen in five days, and then in
two weeks and then in a month.
If it's someone that I'mlooking to like they've shown an
interest and I'm following up,it's immediate, a month.
If it's someone that I'mlooking to like they've shown an
interest, I'm following up,it's immediate.
And then it's usually the weeklater and then it's a question
like you know, what can I helpyou with?
I know you were interested, canwe get that going?
(26:26):
And then it's usually monthly,okay so not daily.
No, we've been talking aboutthis it depends we have been
talking with someone, but itdepends we've been talking about
the automation that you havewith technology yeah and uh, and
I bought a uh, abattery-powered tool, for my son
and daughter-in-law and ontheir website great deal.
Speaker 2 (26:49):
I get a text every day and I'm like literally every
day and I'm like, well, they'repretty good deals.
So I don't necessarily want tounsubscribe, because there could
be a day where I need a polesaw or something.
But I'm like my God, they'redriving me crazy.
Speaker 1 (27:04):
It almost makes me, but the flip side is if you're
not staying present in front ofthem.
But every day is too much.
Speaker 2 (27:10):
I'm just going out on record saying every day is too
much.
You're driving me freakingcrazy, but I like what you're
doing.
Speaker 1 (27:21):
You know what I'm taking away from.
Speaker 2 (27:22):
This is from now on, when you come, uh, and I give
you an announcement I'm going tofollow you hourly ellen you
decided.
Speaker 3 (27:25):
Yet how about?
Speaker 1 (27:26):
yet at two o'clock in the morning, are you?
Are you awake?
Hey, ellen are you awake?
Speaker 2 (27:28):
I am, I am waiting well I think some of them get
that because when you go tosubscribe.
Speaker 3 (27:33):
They will say like how about weekly?
Or how about?
I still want to keep you up,but you have a daily.
I don't have enough to say tofollow up.
Like why?
Speaker 1 (27:42):
But let's go back and just a little bit on the
networking part.
So you now are running anetworking group and you're
helping people understand how tonetwork, and we talked about
that.
Where do you pull your mostenergy out of your business?
Is it somebody who sellssomething that you help them
sell?
Is it somebody who loves yourproduct?
Or do you get more energy outof that networking group, Like
(28:03):
when you're done?
Do you like I'm justre-energized to go out there and
start doing my business again?
Speaker 3 (28:06):
You know the thing, probably what energizes me most
about my business is I teach.
I tell people, I teach healthyliving.
I can help you look good andfeel good.
You know products, educationand truly like.
I jumped into Arbonne for moneyand about 11 years maybe 11
years into it, they came outwith a healthy living program.
And, chris, you probablyremember hearing about the 30
(28:26):
days to healthy living, that'sit.
No one whined about it more thanI did, and I mean no one,
because you pull things out thatI loved.
You had to eat more nutritiousfood.
What's that?
Pasta, yeah, cookies.
Bourbon for 30 days.
I know I hear you Yep, 30 days.
Speaker 1 (28:45):
Chris will be right back.
He's got to go pass out and beback.
How about 30 minutes?
Speaker 3 (28:51):
I do 30 minutes to healthy living, but anyway, I
did end up doing the programbecause I have lots of clients,
I have a big business, so it'sup.
But but anyway, I did end updoing the program because I have
lots of clients, have a bigbusiness, so it's kind of like I
need.
I need to know what it's allabout and if a leader's not
going to do it, no one is.
So I did it and, no joke,within five or six days I felt
pretty good.
(29:11):
I have two autoimmune disorders, or I did, and I really think
this is the reason I ended upwith Arbonne was to resolve my
health issues.
I had no clue that I wascausing some of them and after
30 days I ended up losing a bitof weight and feeling so good.
Well, it's a 30 day program, soyou know they did on day 31,
went back to Lucky Charms rightback.
(29:32):
Not quite, but Captain Crunch orwhatever I was doing.
Speaker 1 (29:34):
Even better.
I don't like Lucky Charmsanyway.
Speaker 3 (29:37):
They're magically delicious.
They are, they're magicallydelicious, captain.
Speaker 1 (29:40):
Crunch, captain Crunch.
What else can rip the roof ofyour mouth out better than
Captain Crunch?
Speaker 2 (29:44):
And you're happy that it happened.
Yeah.
Speaker 1 (29:47):
All right.
Speaker 3 (29:47):
I do believe RFK is going to take care of all of
this.
Speaker 1 (29:50):
All right, so 30 days , 31, you go off it and what
happened?
Speaker 3 (29:55):
30 days, 31,.
You go off it and what happened?
And then didn't feel goodalmost immediately.
I had something calledfibromyalgia, which is chronic
pain, chronic fatigue disorder,and I had Crohn's, which is
that's a real thing.
People die from that.
Speaker 1 (30:05):
That's a real thing.
It's a real thing, that's areal thing.
Speaker 3 (30:08):
And I bumped into a holistic nutritionist just over
and over again and I said to herlike there's a reason we're
supposed to know each other, whydon't we figure it out?
So I explained to her what Iwas doing and she said you're
doing the right thing.
You need to do it longer.
You know, I was learningwellness with her and over four
and a half months I ended uplosing almost 50 pounds and
those issues that I had problemsand fibromyalgia.
Speaker 2 (30:32):
I don't have those anymore.
I don't have those, are you?
Speaker 1 (30:33):
kidding me right now.
Speaker 3 (30:35):
I haven't for 10 years.
Speaker 1 (30:36):
That's amazing.
Speaker 3 (30:37):
I'm not making any medical claims, but when you
feed your body like, some of thethings we're doing are causing
our own issues and inflammation.
Speaker 2 (30:44):
Garbage in, garbage out.
Speaker 3 (30:45):
Yeah, inflammation is a precursor for every disease
state, and then, thankfully, bygetting rid of something, it is.
Speaker 1 (30:51):
I'm on the card for all of them, if there is a bingo
card.
Speaker 3 (31:00):
I'm lighting them all up, my friends, bingo, bingo,
B-72.
Bingo, I can help even you,chris.
Speaker 2 (31:03):
I don't know, but that's a challenge I would love
to see.
Speaker 3 (31:07):
You know when you ask what I love about it.
Speaker 1 (31:10):
She dragged me to networking.
Don't do that.
Speaker 3 (31:12):
Now I'm going to go up the way.
Healthy, I feel good.
Speaker 1 (31:15):
Eat a vegetable she could actually get me to eat a
vegetable.
I didn't even know that that'snot one of the four food groups,
is it?
Speaker 2 (31:24):
Not yours.
Speaker 3 (31:25):
So, that's what I get excited about, like helping
people Like they don't get itand all of a sudden they feel
better and they're like I didn'tget it, Like you have control
over how you feel.
It's just so interesting withnutrition and the whole thing.
So you've obviously been verysuccessful doing this.
Speaker 2 (31:43):
You were very successful before.
What is the difference betweenyou and becoming successful?
Speaker 3 (31:51):
and a lot of other people that jump into the same
company and they aren't.
I don't go away Like you don'tquit, you don't quit.
You have a bad year, you have adownside, you don't quit.
And it's just based on whatyour goals are Like.
My goal is to not have a realjob and go back to corporate.
And you have goals that you payattention to, oh absolutely yeah
, and I'm reading a book calledthe 12 week year.
(32:12):
I don't know if you guys haveseen that and it.
It really is a pretty good one.
Speaker 1 (32:17):
That means you only work 12 weeks a year.
Well, the point is Chris isinterested, color me interested.
You know what I might gohealthy to work 12 weeks a year.
Speaker 2 (32:27):
That's not quite what it is.
Speaker 3 (32:28):
But their point is why don't we break our years and
set our goals in 12 weeks?
Because you know you set youryearly goal and there's
sometimes you get to June andlike there's no way, like
there's no way, so you're doneso what are you doing the next
six months?
So if you do it in 12, 12 weeks,pick three things like three
things you really want to workon and really do it.
And if you get partway in andyou're not hitting it, you can
(32:50):
refocus or redo something.
But if you get to the end of 12weeks, like oh, I didn't hit it
, that's okay, you have another12 week and another 12 week.
It's kind of an interestingidea I do like that idea.
Speaker 1 (33:01):
That's interesting.
I don't know if I can do 12weeks.
Speaker 2 (33:03):
I'll do 30 minutes yeah, I was gonna say your
attention span doesn't go thatlong what I did, what we're
talking about.
Speaker 1 (33:08):
Let's go back to, uh, lou Anne, can we please?
So, uh, at the end of what?
All right, please, alan.
Can we let the adults pleasetalk for a minute?
All right?
So back to Lou Anne.
So, as you do this, do you havean exit strategy?
So you've started a business,you're an entrepreneur.
Do you have an exit strategy?
Or are you like I'm going toride this thing out and see what
(33:30):
happens?
Speaker 3 (33:31):
You know I have thought about that and I have a
friend that is trying to figureout what her exit strategy is
with it.
So I feel like when I'm readyto not build as much, I still
will take care of and support myclients that I already have,
that I'm getting you really aregetting residual income for them
(33:53):
once and some of the clientsI've had for 20 years it's not
that hard to support themanymore.
Like, what else are you doing?
You can take half hour, 30minutes an hour a day to take
care of the people you alreadyhave if you don't want to build
anymore.
Speaker 1 (34:12):
So you feel like when I, when I'm ready to say I
think I'm almost ready to retire, quote, unquote, and I'm
putting the air quotes out therefor everybody online, um, is
that you just kind of let itkind of play itself out?
Speaker 3 (34:19):
stop them mentoring people for the business?
Yeah, you know might let it dothat is that a business?
Speaker 2 (34:23):
you could say?
Speaker 3 (34:24):
can you bring on somebody else like a protege and
no, if you really can't sell it, you can will it.
My kids are in my will shouldsomething happen to me, they get
it um, which is a nice perk arethey involved in the business
now?
Speaker 1 (34:37):
they are not well all right, let's talk about arbonne
for a little bit, because we'reat the last five, ten minutes
of the show.
So what is arbonne?
What are the products, and canmen actually get some?
Speaker 2 (34:51):
Chew toys.
Chris wants to know if we cangrow our hair back.
Speaker 3 (34:56):
We do have a product that stimulates hair growth, so
it might help a little bit.
Speaker 1 (35:00):
I think we're a little behind that one.
I've actually said this nojokes all things aside because
we are bald.
We've made no jokes about that.
But if I was starting to gobald now with all the advances
there, I can't tell you that Iwouldn't have been vain enough
to go.
I might do it, but I saw howbad plugs were back in the day.
I'm like I'll never do that theworst.
(35:22):
So I'm not gonna lie that I'mnot that vain.
But I, uh, I see that.
But now I don't think there'sany amount of anything I can put
in my body that my hair isgoing to start growing back in
my head.
My family has proven that, soall right.
So what does Arbonne offer?
Speaker 3 (35:35):
Yeah, Arbonne has been around 45 years, which is
one of the reasons I picked them.
I won't go with a startup.
I didn't want to go with astartup.
Speaker 2 (35:48):
Me neither start, because you know they mean
either record on that for me.
Speaker 3 (35:49):
You both did well on it.
I didn't.
I was not going to choose that,so I picked a well-established
company and, like I said,arbonne is the original clean.
They banned 2 000 ingredientsthat we now know, what we've
known.
They have known are toxic topeople.
So and I knew my drug rep dayslike we sell skincare products,
if it touches your skin it's inevery organ in 26 seconds Not to
(36:13):
think there's implications withregard.
There are implications withthat.
So so I like the products, butwe have everything.
We have nutrition, like Ibrought you guys.
We have protein shakes.
You know proteins is a hugething to focus on.
Like get a hundred grams ofminimum a day, you feel better
doing whatever you do.
You just feel better and that'swhat it's kind of all about.
You work better, you feelbetter, you enjoy life better if
you feel better.
So protein it's hard to eat 100grams, so I love that.
(36:35):
They have a meal replacingprotein shake.
That's one of our number onesellers.
We have an energy drink that'shealthy for you, that focuses on
B vitamins and garam and greentea.
We have amazing skincare themen one of our products just got
named number one for men, so welaugh about that.
But I would suggest there's alot of men out there working on
a second wife that's a tiny bityounger, so they need to work
(36:56):
their best.
So there is men's skincare.
It seems to be exploding fordifferent reasons.
Speaker 1 (37:03):
I love that.
She said there's just way toomany to do in there.
Number one men's product.
I'm like I only can't I can'twait to hear how big this one is
.
Thank you, we have sportsproducts we have.
Speaker 2 (37:20):
Like hydration drinks .
Speaker 3 (37:21):
We have a hydration.
I brought you guys apost-workout.
We have immunity products andman, there are are like what?
Are they calling it a quadpandemic?
This year it's flu a and flu band it's norovirus and it's rsb
and it's covid is still stickingaround.
You need to build your immunityand I take we have a mushroom
powder, we have an immunitydrink, we have a super risk.
(37:42):
I take them all because Ichoose to stay healthy, so it's
products that you would useevery day shampoo, conditioner,
toothpaste.
Like our mom wants to have theproduct you reach for, but have
the safer version, and they wantit showing up at your doorstep
at a discount.
Speaker 2 (37:57):
Is it bad for business if you get sick?
Speaker 3 (37:59):
If I get sick?
No, but I'll probably recoverfaster.
Speaker 1 (38:02):
Take that, alan.
All right, luann, I know youread this, but we've got to ask
you our famous four questions.
You've already referenced abook.
Speaker 3 (38:12):
This is a different book, good yeah.
Speaker 1 (38:15):
I want to hear your favorite book.
Speaker 3 (38:16):
Yeah, the favorite, like the modern day version,
would probably be Atomic Habitsfrom James Clear.
You guys I'm sure know that andit's one of the number ones.
The one that I read years agowas the compound effect by
darren.
By darren hardy there's likethree different ones and I keep
going back to the same books,but it's called the compound
effect and his point is the tinylittle decisions we make every
(38:39):
day.
They add up and they're easy todo and they're easy not to do,
but you either end up with thelife you want or kind of a
disaster by default, which istrue, like as we were just
talking about taking care ofyour clients, following up.
Those are so easy not to do.
Speaker 1 (38:57):
Compound effect.
I love that one.
I actually was sorry.
I was checking out so I couldwrite that one down.
That was so good.
Speaker 3 (39:03):
And that's what I coach with my clients, cause you
know, my goal with our bond isto get everybody off of the
drugs.
I put them on withpharmaceutical company.
Speaker 1 (39:10):
That's right.
Speaker 3 (39:10):
Get you off of those.
Speaker 1 (39:12):
I like that.
Yeah, that should be yourtagline.
Let me get you off the drugs Iput you on 30 years ago.
I can help you.
All right, I want to know thefavorite feature of your current
home.
Speaker 3 (39:23):
You know we live in a brand new home and my favorite
feature is so silly.
There's something magic in thewater tank that makes it.
I have hot water immediately.
Speaker 2 (39:32):
Oh, it's a hot and I don't know what it is.
Speaker 3 (39:35):
You know what it is.
Speaker 1 (39:36):
Yeah, I do, but that's but.
I love that, so you love thatyou have hot water right now.
That's the feature See.
Speaker 3 (39:43):
And then the other one we put in was I have garage
floors that put the epoxy on.
I love that.
Speaker 1 (39:49):
It looks so clean every time you walk in there,
right, I love it yeah.
Right, and you're not even adude out there, you're just
hanging in the garage.
Everyone loves it.
I know I do on the home show.
I just had a garage living guycome in and talks about.
I said, well, you're sellingthis to the guy and the guy
stops me and says nope, you'reselling that to the woman.
He said I sell it to moresingle women than anybody else.
Wow, I said do those singlewomen come with hot cars?
(40:12):
Because I know somebody I mean,it's a handyman again, I could
just help.
Speaker 2 (40:18):
so all right.
Sometimes you should whisper inmy ear before you say something
uh, michael edit that.
Speaker 1 (40:24):
Oh god, he won't do that either.
No, oh, michael, for years notthat all right so, uh, we, we
founded this podcast and we'retrying to help everybody grow,
but one of the things we allknow about growing as
entrepreneurs and and luann hastold that we need to be customer
service freaks, and so we wantto know what's a customer
(40:44):
service pet peeve of yours.
Speaker 3 (40:46):
You know, mine is when you push 94 buttons and
then you get a robot.
That's it.
I cannot get a real person.
Speaker 1 (40:55):
So I just had somebody tell I was I just get
done telling my CEO group aboutAI and it's coming to the HVAC
industry before my industry andhere's what we've heard, and
we've heard this on the podcastfrom Uzi and I, you know, I went
back and listened to some morelater and she said somebody here
locally had tried it here inAtlanta and she said it was the
(41:16):
most frustrating experience ofmy life.
I kept going, representative,representative, representative.
She said after 20 minutes I gothung up on oh.
I was like oh, ai did not scorethat, take that robot, I robot,
we're taking him out.
All right, I win.
And now I want to go back toyou and Tony, your husband.
(41:39):
We didn't mention him yet, didwe?
I just did it.
So Tony has just been mentionedon the podcast.
Speaker 3 (41:45):
He doesn't know, he's part of this.
Speaker 1 (41:46):
Oh, he will now, tony .
I want to know a diy nightmarestory, and I want not the
contractor story.
I want something that you andtony just absolutely tried and
it just went so bad it's sofunny like wallpaper hanging and
go ahead and drive the bus overtony, right over him, kill him,
knock him down well, he's onlygonna agree with this.
Speaker 3 (42:06):
Like tony works very hard so he can say who can we
hire to do that?
Like, truly Like.
But you could, yeah, but whocan we hire to do that?
I would guess back when webefore he had that line that he
uses all the time now, it wasprobably wallpapering a bathroom
, A small bathroom.
(42:26):
You did it together we, we arestill together.
What are we on 42, 43 years, Idon't know, coming up um?
So we're still together.
But that was a rough one, itwas that will ruin a marriage.
Speaker 1 (42:37):
Yeah, and he will never do it again, like never do
people still wallpaper chrisactually it's coming back,
coming back in a big way it goesand comes I know, and the
coverings that are coming backnow, um much better made so I
mean we're self-stiff now so, uh, I don't know.
I've been trying because wewon't do it at the trusted
toolbox, because I'm so, I'mjust so absolutely killed on how
(42:59):
bad it was in the beginning.
So they were really paper-based, and you put them up and they
shrink, they move, they stretch,they break, and you could never
put them upright.
So now they have a little bitmore backing to them.
They're actually super simpleto put up.
Where people really whiff on,though, is the gaps.
I mean, yeah, it seems theyjust can't do it.
So ballpapering is still one ofthose things that, if you want
(43:22):
to stay married, don't do it.
Don't do it, yeah, and Don't doit, and I highly recommend just
throwing up someSherwin-Williams paint and
calling it good?
Speaker 2 (43:27):
I think so.
Or maybe you could come up withstrips that you put over the
seams and just kind of lean intothe gap and make it a contrast
or something, a decorativecontrast.
Speaker 1 (43:36):
Oh, you might be adding to something.
We could go out and check aboard.
You could be coffered walls.
Speaker 2 (43:42):
See Trademark Small business apart.
Speaker 3 (43:48):
I think you're wrong.
Speaker 1 (43:50):
I think you'll be selling it to all men's assisted
living firms where they havebouncing balls going all over
the market there.
Oh my God, luanne, this hasbeen great.
Here's how we got Luanne on theshow.
We actually I think she's beenon my list for a long time, but
Al and I went to Steve Beecham'sparty Steve Beecham's party
Steve Beecham, the ultimatenetworker.
(44:10):
The guy knows how to network toeverybody, the mother of all
Christmas parties and we walkedin there and we saw Luann and I
got a chance to introduce Alanto Luann and Alan is sitting
there going.
We have to have her on ourpodcast.
Why is she not on our podcast?
I'm like she's on my list, bro.
I was just.
I was just working it in, allright, so okay.
Speaker 2 (44:32):
So now you have asked chris, I know so let's do this
all right.
Speaker 1 (44:36):
You've learned something, luann.
How can everybody find outabout you, though?
Speaker 3 (44:40):
they can.
I have a website, we yeah it isplease it's
lubanrussianarbonnecom.
And then I am on Instagram, youknow, hidden under my real name
of Luban Russian, so you canfind me there on Facebook.
Speaker 2 (44:53):
How do you spell?
Speaker 3 (44:54):
Russian R-U-S-H-I-N.
Like you're Russian or Russian.
There's not a lot of them outthere on Insta, though.
No, you know, according to myniece, the only Luban Russian in
the world Nice.
Speaker 1 (45:05):
That's pretty cool, isn't it cool to be unique?
Speaker 3 (45:07):
I know I have two names.
No one can spell ever.
Speaker 1 (45:11):
Ever.
That's awesome.
Speaker 3 (45:13):
Usually, when I tell people my last name is Russian,
they're like oh, but what is it?
No, it's literally Russian.
Why would I tell you my lastname?
Speaker 1 (45:22):
R-U-S-H-R-N.
We're good, all right guys,listen.
Us a chance.
We're good, all right guys,listen.
You've heard from Luann.
She has told you a lot abouthow great her business has been
for her and the way she workedit.
You can get into this businessand not do anything with it, but
like any business, you want toget into something.
You want to lean your shoulderinto it, make it happen.
You got to keep going up thatmountain, and hard.
You got to keep driving,networking, figuring out things
are going to happen.
(45:42):
Luann has figured out how to dothis.
So if you want to figure outhow to do this, go connect with
her.
But in the meantime, we'll seeyou next week when we talk a
little bit more about getting upthat mountain.
Let's get out of here.
We've got to go get healthy.
Cheers everybody.
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