Enhancing Team Productivity, Job Application Insights and Work-Life Balance with Stacy Justino

What's the secret behind maximizing team productivity, and how can you effectively navigate the job application process while juggling work-life responsibilities? Join us as we chat with Stacy Justino, the customer support manager at Loom, who shares her insights on fostering collaboration and setting the stage for success in both your team and your personal life.

In our conversation, Stacy reveals how her experience as a mother has influenced her approach to leadership, emphasizing the importance of being an intentional active listener and prioritizing self-care and balance. We also dive into the world of job hunting, where Stacy shares her expertise as a "job jump genius" and provides invaluable tips on how to stand out in today's competitive job market. Finally, we explore the power of authentic networking and discuss Stacy's role as a talk editor for Support Conferences, where she offers advice for crafting effective presentations.

Timestamps:

(0:04:50) - Team and Customer Support Strategies

Setting expectations, workload distribution, support tickets, communication, and keeping processes simple.

(0:09:55) - Parenting and Leadership Priorities

Stacy emphasizes active listening, reassessing expectations, and self-care for leadership.

(0:14:48) - Realistic Expectations and Job Jumping Tips

Job hopping, two-page resumes, cover letters, and bridging the gap between experience and a role.

(0:19:59) - Common Job Application Pitfalls

Headshots on resumes, thank you emails, reference checks, and skills ranking to humanize and personalize resumes.

(0:32:36) - Job Hunting Tips and Internal Mobility

Internal mobility, job application strategies, networking, AI, and headshots on resumes.

(0:36:07) - Building Authentic Connections and Effective Presentations

Networking, presentations, and mentorship for effective communication.