Join Craig & Michelle on their Wash and Fold Journey. Their goal is to be the Nordstrom's of Laundry Services, which includes their Laundromat, wash and fold, and laundry pickup and delivery services. By focusing the customer experience and using the Curbside Laundries platform, they increased their monthly wash and fold revenue by TEN TIMES in one year!
0:00 Getting into Laundry
1:25 The Monster Brand
4:05 Protect Your Brand
4:53 Full Service Laundry
5:33 Rapid WDF Growth
6:55 Delivering Excellence
9:30 Perception is Reality
10:20 Scaling WDF 10X
11:06 Visiting Super Suds
12:20 The Nordstrom’s of Laundry
13:50 Color Scheme
15:00 Payment Options
16:40 EBT Payment Option
17:10 Dollar Coins
Monster Laundry Service in Sacramento
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