The Voices Behind 911

❓Ever wonder what really happens behind the scenes of a 911 call? In episode 4 of The Stories We Carry, I sit down with members of my Emergency Communications team to give you an inside look at the reality of life behind the headset.

☎️ We talk about some of the calls that have stuck with us without going into too much detail, out of respect for the people on the other end of the line. We also dive into how 911 calls are actually taken and the other responsibilities we take on as Public Safety Telecommunicators.

💛 This episode is especially meaningful as we recognize National Public Safety Telecommunicator Week, happening April 13–19, 2025. It’s our chance to shine a light on the voices who answer the call when you need help most.#TheStoriesWeCarry #911dispatcher #emergencyresponse #NPSTW2025

⤵ Let's connect: tiktok: @thestorieswecarry / instagram: thestorieswecarry.pod www.thestorieswecarry.co

𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫: 𝐓𝐡𝐞 𝐭𝐨𝐩𝐢𝐜𝐬 𝐝𝐢𝐬𝐜𝐮𝐬𝐬𝐞𝐝 𝐢𝐧 𝐓𝐡𝐞 𝐒𝐭𝐨𝐫𝐢𝐞𝐬 𝐖𝐞 𝐂𝐚𝐫𝐫𝐲 𝐦𝐚𝐲 𝐢𝐧𝐜𝐥𝐮𝐝𝐞 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐬𝐭𝐨𝐫𝐢𝐞𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐛𝐨𝐮𝐭 𝐦𝐞𝐧𝐭𝐚𝐥 𝐡𝐞𝐚𝐥𝐭𝐡, 𝐭𝐫𝐚𝐮𝐦𝐚, 𝐠𝐫𝐢𝐞𝐟, 𝐚𝐝𝐝𝐢𝐜𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐨𝐭𝐡𝐞𝐫 𝐬𝐞𝐧𝐬𝐢𝐭𝐢𝐯𝐞 𝐬𝐮𝐛𝐣𝐞𝐜𝐭𝐬. 𝐖𝐡𝐢𝐥𝐞 𝐈 𝐬𝐭𝐫𝐢𝐯𝐞 𝐭𝐨 𝐜𝐫𝐞𝐚𝐭𝐞 𝐚 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐬𝐩𝐚𝐜𝐞, 𝐬𝐨𝐦𝐞 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐦𝐚𝐲 𝐛𝐞 𝐭𝐫𝐢𝐠𝐠𝐞𝐫𝐢𝐧𝐠. 𝐈𝐟 𝐲𝐨𝐮 𝐟𝐢𝐧𝐝 𝐲𝐨𝐮𝐫𝐬𝐞𝐥𝐟 𝐬𝐭𝐫𝐮𝐠𝐠𝐥𝐢𝐧𝐠, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐩𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐳𝐞 𝐲𝐨𝐮𝐫 𝐰𝐞𝐥𝐥-𝐛𝐞𝐢𝐧𝐠. 𝐑𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐭𝐨 𝐚 𝐭𝐫𝐮𝐬𝐭𝐞𝐝 𝐟𝐫𝐢𝐞𝐧𝐝, 𝐟𝐚𝐦𝐢𝐥𝐲 𝐦𝐞𝐦𝐛𝐞𝐫, 𝐭𝐡𝐞𝐫𝐚𝐩𝐢𝐬𝐭, 𝐨𝐫 𝐜𝐫𝐢𝐬𝐢𝐬 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞. 𝐘𝐨𝐮 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐚𝐥𝐨𝐧𝐞, 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩 𝐢𝐬 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐢𝐧 𝐢𝐦𝐦𝐞𝐝𝐢𝐚𝐭𝐞 𝐝𝐢𝐬𝐭𝐫𝐞𝐬𝐬 𝐨𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐚 𝐜𝐫𝐢𝐬𝐢𝐬, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐬𝐞𝐞𝐤 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐨𝐫 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐚 𝐜𝐫𝐢𝐬𝐢𝐬 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐚𝐫𝐞𝐚.