Ken Jacobs on Client Service, Emerging Trends, Venn Diagrams, and Springsteen Spots

How can a communicator ensure their work is something a client or company can't live without in 2023? Ken Jacobs has answered these questions for decades. Currently the principal of Jacobs Consulting & Executive Coaching, Ken helps empower PR and communications leaders and executives to become more effective leaders via executive coaching.   His answer....5-star client service. This episode offers insights on how to grow business, manage for profitability, improve client service, and enhance team performance. We also talk venn diagrams, Springsteen, and some reading recommendations. https://www.jacobscomm.com/ https://www.jacobscomm.com/speaking/ https://www.prsa.org/event/2023/01/18/default-calendar/how-to-evolve-your-leadership-style-so-people-will-follow-you-despite-any-uncertainty-wbnr2301   Learn more about your ad choices. Visit megaphone.fm/adchoices