This episode features an interview with Bettina Deynes, Global Chief Human Resources Officer at Carnival Corporation and your host, Sultan Saidov, Co-Founder and President at Beamery.
Bettina brings a background of business leadership and strategic planning to Carnival. As Global CHRO, she is responsible for attracting, retaining, and rewarding talent; leading more collaborative approaches with the operating companies to optimize our HR functions and further leverage best practices; as well as enhancing the company culture and leading the organization’s Diversity, Equity, and Inclusion efforts.
Bettina discusses how she steered through pandemic challenges within the cruise industry, the culture of trust and diversity at Carnival, and how she is using her position of influence to provide opportunities to the disenfranchised.
About Carnival Corporation:
Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain; and P&O Cruises (Australia) in Australia.
These brands, which comprise the most recognized cruise brands in North America, the United Kingdom, Germany and Italy, offer a wide range of holiday and vacation products to a customer base that is broadly varied in terms of cultures, languages and leisure-time preferences. We also own a tour company that complements our cruise operations: Holland America Princess Alaska Tours in Alaska and the Canadian Yukon. Combined, our vacation companies attract 10 million guests annually.
Key Takeaways:
- What happens when HR becomes "the table" in times of crisis
- How Carnival steered through its unique challenges during the pandemic with Bettina's leadership
- How Bettina is contributing to a culture of trust and diversity
- Changing the cultural narrative around the ethnic hierarchy aboard a Carnival cruise ship
Quote:
“I remember in the early days when it was very gloomy and we didn't know what was gonna happen, and I remember I said, we can use this time just to feel bad for ourselves and or we can use this time to our benefit and to come back stronger than ever. And how about really focusing on our culture. Understanding that DE&I is at the foundation of that culture. This is the time that we have to really listen, listen to, understand, and to learn about the experience of being on board.” – Bettina Deynes
Sponsor
The Talent Blueprint is brought to you by Beamery. Beamery's Talent Lifecycle Management Platform makes it possible for companies to deliver more human talent experiences and unlock the skills and potential of their global workforce using industry-leading AI. Learn more at beamery.com.
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