Learn about HMRC’s alternative dispute resolution (ADR) process, which you can use to help solve your client’s tax disputes with HMRC – but is it worthwhile or is it a waste of time? Barbara Bento, our expert guest, explains.
Show notes: thetaxprofessionalspodcast.com/TTPP110
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You’ll Learn
- A bit about Barbara
- (8:30) What is HMRC Alternative Dispute Resolution (ADR) and what is classed as a ‘dispute’?
- (12:15) What does the ADR process look like from start to finish?
- (20:45) Any situations when ADR can't be used?
- (26:00) Co-mediation in ADR by Barbara – what this means and the benefit
- (30:00) My (Jack Bonehill's) bad experience with HMRC & what can be done to avoid
- (37:15) What is meant by partial settlement in ADR?
- (37:45) Is ADR worthwhile & if so, when?
- (42:45) What do you need to make ADR go well, be successful? Barbara’s advice
- (47:15) Barbara's worst HMRC ADR experience
- (51:15) Is ADR remote or in person?
Resources
Masterclasses for tax professionals:
Tax Research Masterclass – finding the answer to tax questions, using tax legislation and guidance
Tax Advice Masterclass – how to provide high-quality tax advice that clients value
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