The Think Factory Podcast

How do you stay motivated in consulting for 25+ years while the world shifts from VHS tapes to AI and automation?

On this episode of The Think Factory podcast, Alka Bahal chats with Matt Kulp of St. Onge Company about the future of supply chain—why consulting is more about clarity than answers, how to solve instead of sell, and why labor shortages and automation are reshaping the field. Matt also shares timeless career advice: show ...

In this episode of The Think Factory podcast, host Susan Kleiner sits down with Roslyn Dashiell, CEO of PEI Kids, a nonprofit protecting child survivors of abuse and violence in Mercer County, NJ. Roslyn shares her journey from corporate marketing to nonprofit leadership, where she applies business savvy to sustain programs that change lives.

She discusses PEI Kids’ 40-year impact—counseling, prevention education, and juvenile inter...

In this special ThinkFactory x Printfluencers crossover, podcast hosts Katelin Shanks (RACAMI) and Chris Santomassimo (OGC Solutions) dive into the hidden risks and emerging opportunities shaping the print and packaging world.

From the dangers of bad data and the risks of unregulated usage to AI’s potential in workflow automation, Caitlin and Chris share candid insights from both the tech and legal sides of the industry. They dig in...

On this episode of The Think Factory podcast, host Chris Santomassimo welcomes Dave Lewis, President of SnailWorks, for an inside look at how mail tracking data is transforming the way organizations manage campaigns. With decades in the mailing industry, Dave shares how SnailWorks tracks millions of mail pieces each year, helping clients ensure delivery, meet compliance deadlines, and coordinate marketing and call center operations...

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal speaks with Martin Alejandro Landreau, CFO of ULMA Form Works—a global company with a presence in more than 25 countries. With 14 years in hospitality and leadership roles in finance and operations across Argentina, Brazil, Spain, and the U.S., Martin shares how cultural diversity and customer-focused experience shaped his leadership style. He emphasizes empa...

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal speaks with Christina Armentano, Chief Operating Officer of Paraco Gas, a third-generation, family-owned propane distribution company.

Christina highlights propane’s versatility as a reliable, sustainable energy source—from powering rural communities and serving as backup during outages to supporting electric vehicle charging infrastructure. She reflects on h...

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal chats with Amit Shah, COO of Virta Health, about the company’s bold mission to reverse diabetes and obesity for one billion people. Amit shares how Virta tackles the root cause—poor nutrition—through continuous remote care that uses real-time biomarker tracking, lifestyle coaching, and medication deprescription.

By helping patients make sustainable changes and...

In this episode of The Think Factory, the executive team at HC3 shares how they’ve built a thriving culture in the competitive world of fintech and transactional printing. Having doubled in size over the last five years and expanded through strategic acquisitions, HC3 has built a reputation for long-term client relationships and innovative solutions that merge technology with essential financial communications.

Kristin Jones (CFO), ...

In this episode of The Think Factory podcast, the conversation explores the entrepreneurial journey behind Silver Defender, a company focused on antimicrobial protective films---making high-touch surfaces safer in hospitals, stadiums, and beyond.

Our guest, Zeynep Ekemen, shares candid insights about managing the high-pressure demands of running multiple businesses and reflecting on lessons from the pandemic. She underscores the ro...

In this episode of The Think Factory podcast, host Chris Santomassimo visits Harry Paulison, President of Sonic Packaging Industries, to uncover how the company has spent 30 years turning packaging into a true competitive advantage. From pharmaceuticals to personal care, Sonic delivers turnkey solutions that balance creativity, compliance, and supply chain efficiency—helping clients launch products right the first time.

Harry shares...

On this episode of The Think Factory, we put a spotlight on The Artus Corporation — a fourth-generation New Jersey manufacturer that’s been perfecting the art of precision shims since 1941.

We sit down with Noah Katzenstein, VP of Sales & Marketing, who shares how Artus' simple yet brilliant color-coded system has become a game-changer for engineers, while their commitment to U.S.-based manufacturing has helped them stay resil...

In this episode of The Think Factory Podcast, host Chris Santomassimo is joined by Hilda Murray and Blaes Green of TPC Packaging and Emily Leonczyk of the Paperboard Packaging Council (PPC) for a conversation at the intersection of family-owned business, innovation, and industry collaboration.

Hilda shares TPC’s remarkable 100-year legacy as a third and fourth-generation family-owned company specializing in luxury packaging for cosm...

Join us for an inspiring episode of the Think Factory's Women's Roundtable podcast as we sit down with Christine Geissler, Global SVP of Human Resources at Reckitt.

With a career spanning four decades at some of the world's top companies, including a 20-year tenure at Nestle, Christine offers a unique perspective on rising through the ranks. In a candid conversation with host Alka Bahal, she discusses the importance of a people-cen...

.Welcome to a fascinating episode of the Think Factory's Workplace Podcast, where we explore the crucial role of culture in business and community. Host Alka Bahal sits down with Farhanna Sayegh, a seasoned cross-cultural marketing strategist, founder of Cultural Fit, and the First Lady of Paterson, New Jersey.

Farhanna draws on her extensive experience working with global brands and her deep civic engagement to explain why "one-siz...

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal sits down with Dr. Gary Ingenito, a seasoned healthcare executive whose career spans clinical development, regulatory affairs, and medical operations.

Dr. Ingenito shares how his dual MD and PhD shaped his critical thinking, career trajectory, and ability to bridge academic research with the pharmaceutical industry. He reflects on his transition from treating...

What happens when your child suddenly stops hitting their developmental milestones—and you have no idea where to turn?

In this episode of The Think Factory, Mary Krupp, Co-Director of Progressive Steps, opens up about the emotional side of early intervention. She shares what it’s really like for parents dealing with fear, stigma, and information overload, and how Progressive Steps makes the process feel less overwhelming, meeting f...

.In this episode of The Think Factory, host Anthony Davis speaks with John Harada, co-founder of Solace AI, a pioneering company based in Pennsylvania that’s redefining how AI operates by prioritizing privacy, regulatory compliance, and local data storage. This approach allows businesses—especially in sensitive sectors like banking, healthcare, HR, and disaster relief—to benefit from AI-driven insights without risking security brea...

Join host Chris Santomassimo in our latest episode of The Think Factory as he sits down with John Cappelletti, Senior VP of Kirkwood Secure Health (Kirkwood) for an insightful journey through the ever-evolving world of print.

Discover how John's unique path, from the tactile experience of offset printing to pioneering dynamic and personalized communications for CVS shaped his unparalleled expertise. John offers a rare, multi-sided p...

In this episode of The Think Factory Podcast, Bob Stewart of Hannaford and Dumas shares how his military background as a Marine officer has shaped his approach to leadership, sales, and operations in the commercial printing industry.

He emphasizes the importance of understanding a customer’s mission before jumping into solutions, and how cultivating goodwill and relationship capital often leads to better business outcomes. Bob also...