The Think Factory Podcast
The Think Factory Podcast is focused on putting the spotlight on executives and their companies. Learn from peers across various industries and learn new ways to grow your business, expand your career, and become better business leaders. The podcast has multiple hosts and each episode will be focused on different topics and companies. We want to know one thing. What keeps you up at night? Want to spotlight your company on The Think Factory Podcast? Click here!
Episodes
In this episode, Ironmark president Matt Marzullo shares how the company has evolved from a traditional print operation into a tech-enabled, omni-channel marketing powerhouse. He discusses Ironmark’s growth through 18 acquisitions, the development of a national footprint, and the talent-driven culture that keeps former owners actively contributing years after joining the organization.
Matt breaks down how predictive analytics, AI, ...
In this episode, Oscar Perez, CFO of global design firm Snøhetta, offers an inside look at how the company blends architecture, landscape, interiors, and product design to create people-centered spaces around the world—from a groundbreaking presidential library in the North Dakota badlands to a border-bridging children’s museum in El Paso. He reflects on his non-linear career path, the importance of collaborative leadership in crea...
In this episode, packaging expert Connie Lefferts shares how decades in the industry have shown her that great packaging can make or break a brand. From discovering the power of packaging through a cookie-company rethink in the ’90s to guiding today’s emerging brands through materials, engineering, design, and market positioning, she offers a masterclass in how the right container elevates a product’s value, presence, and consumer ...
What if your next great marketing breakthrough arrived in the mailbox? Modern Postcard’s Chris Foster sits down with host Chris Santomassimo to discuss how automation, analytics, and good old-fashioned print are combining to create smarter, more human marketing. Together, they trace how direct mail has gone from static postcard to dynamic, data-powered touchpoint.
Foster shares real-world examples—from home service pros reaching ent...
At Envision-3, Vice President Brian Franz sees print not as a fading medium, but as a flexible, powerful force that bridges design and technology. In this episode, he talks about how Envision 3 uses print’s tactile value and precision to help brands stand out while keeping production efficient through smart automation.
From custom packaging to high-touch direct mail, Brian shows how craftsmanship and curiosity keep print relevant in...
In this episode of The Think Factory, host Susan Kleiner sits down with Teddy Gedamu, founder and CEO of Tenasol, a health tech company leading the charge in AI-powered data transformation. Teddy discusses how Tenasol’s mission—to turn the chaos of health data into clarity—grew from a deep personal connection to the word tena, meaning “health.”
From major partnerships with national health plans to innovations that streamline operati...
In this episode of The Think Factory, Chris Santomassimo talks with Ed Russnow, President of MAC Products Inc., a family-owned New Jersey manufacturer marking 60 years in business. Russnow shares how the company grew from a catalog parts supplier into a solutions-driven engineering firm with the trademark motto “We don’t do easy.”
He highlights how MAC Products invests in people—through immigrant workforce development, ESL programs,...
In this episode of The Think Factory’s Workplace Podcast, Alka Bahal speaks with Timothy Moore, Vice President and Head of Legal and Compliance at Corium, about his career journey and leadership philosophy. Tim shares how his path from public service and private practice led him to in-house counsel, where a pivotal secondment at Pfizer sparked his passion for supporting businesses from the inside. He reflects on one of his proudest...
How do you stay motivated in consulting for 25+ years while the world shifts from VHS tapes to AI and automation?
On this episode of The Think Factory podcast, Alka Bahal chats with Matt Kulp of St. Onge Company about the future of supply chain—why consulting is more about clarity than answers, how to solve instead of sell, and why labor shortages and automation are reshaping the field. Matt also shares timeless career advice: show ...
In this episode of The Think Factory podcast, host Susan Kleiner sits down with Roslyn Dashiell, CEO of PEI Kids, a nonprofit protecting child survivors of abuse and violence in Mercer County, NJ. Roslyn shares her journey from corporate marketing to nonprofit leadership, where she applies business savvy to sustain programs that change lives.
She discusses PEI Kids’ 40-year impact—counseling, prevention education, and juvenile inter...
In this special ThinkFactory x Printfluencers crossover, podcast hosts Katelin Shanks (RACAMI) and Chris Santomassimo (OGC Solutions) dive into the hidden risks and emerging opportunities shaping the print and packaging world.
From the dangers of bad data and the risks of unregulated usage to AI’s potential in workflow automation, Caitlin and Chris share candid insights from both the tech and legal sides of the industry. They dig in...
On this episode of The Think Factory podcast, host Chris Santomassimo welcomes Dave Lewis, President of SnailWorks, for an inside look at how mail tracking data is transforming the way organizations manage campaigns. With decades in the mailing industry, Dave shares how SnailWorks tracks millions of mail pieces each year, helping clients ensure delivery, meet compliance deadlines, and coordinate marketing and call center operations...
In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal speaks with Martin Alejandro Landreau, CFO of ULMA Form Works—a global company with a presence in more than 25 countries. With 14 years in hospitality and leadership roles in finance and operations across Argentina, Brazil, Spain, and the U.S., Martin shares how cultural diversity and customer-focused experience shaped his leadership style. He emphasizes empa...
In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal speaks with Christina Armentano, Chief Operating Officer of Paraco Gas, a third-generation, family-owned propane distribution company.
Christina highlights propane’s versatility as a reliable, sustainable energy source—from powering rural communities and serving as backup during outages to supporting electric vehicle charging infrastructure. She reflects on h...
In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal chats with Amit Shah, COO of Virta Health, about the company’s bold mission to reverse diabetes and obesity for one billion people. Amit shares how Virta tackles the root cause—poor nutrition—through continuous remote care that uses real-time biomarker tracking, lifestyle coaching, and medication deprescription.
By helping patients make sustainable changes and...
In this episode of The Think Factory, the executive team at HC3 shares how they’ve built a thriving culture in the competitive world of fintech and transactional printing. Having doubled in size over the last five years and expanded through strategic acquisitions, HC3 has built a reputation for long-term client relationships and innovative solutions that merge technology with essential financial communications.
Kristin Jones (CFO), ...
In this episode of The Think Factory podcast, the conversation explores the entrepreneurial journey behind Silver Defender, a company focused on antimicrobial protective films---making high-touch surfaces safer in hospitals, stadiums, and beyond.
Our guest, Zeynep Ekemen, shares candid insights about managing the high-pressure demands of running multiple businesses and reflecting on lessons from the pandemic. She underscores the ro...
In this episode of The Think Factory podcast, host Chris Santomassimo visits Harry Paulison, President of Sonic Packaging Industries, to uncover how the company has spent 30 years turning packaging into a true competitive advantage. From pharmaceuticals to personal care, Sonic delivers turnkey solutions that balance creativity, compliance, and supply chain efficiency—helping clients launch products right the first time.
Harry shares...
On this episode of The Think Factory, we put a spotlight on The Artus Corporation — a fourth-generation New Jersey manufacturer that’s been perfecting the art of precision shims since 1941.
We sit down with Noah Katzenstein, VP of Sales & Marketing, who shares how Artus' simple yet brilliant color-coded system has become a game-changer for engineers, while their commitment to U.S.-based manufacturing has helped them stay resil...
In this episode of The Think Factory Podcast, host Chris Santomassimo is joined by Hilda Murray and Blaes Green of TPC Packaging and Emily Leonczyk of the Paperboard Packaging Council (PPC) for a conversation at the intersection of family-owned business, innovation, and industry collaboration.
Hilda shares TPC’s remarkable 100-year legacy as a third and fourth-generation family-owned company specializing in luxury packaging for cosm...
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