The Think Factory Podcast

In this episode, Carin Laniak, President of Excelsus Solutions, shares her journey from the production floor to leading a thriving print company. She also shares her experience stepping into a leadership role at a company her father helped build, motivated by his legacy and later reflecting on how things changed after his retirement.

Carin talks about how Excelsus has stepped up its marketing game—something the company hadn’t really...

In this episode of The Think Factory, host Susan Kleiner welcomes Jen Jimenez, a dedicated arts advocate and fundraiser, to discuss how the National Association of Teachers of Singing (NATS) is revolutionizing vocal education. They explore the power of affinity groups in creating support networks for voice teachers across different career stages and backgrounds. Jen also highlights the National Student Auditions (NSA), where young ...

In this thought-provoking episode of Think Factory’s Podcast Alka Bahal welcomes Jennifer Eccles for an in-depth discussion on the role of genetic counseling in modern reproductive medicine. As genetic testing becomes more advanced and widely available, Jennifer highlights the ethical and emotional complexities that come with helping patients make informed choices. From IVF clinics across the globe to the growing integration of AI,...

In this episode of The Think Factory Podcast, host Chris Santomassimo speaks with Pat McGrew, an expert in print industry strategy and education. Pat shares updates on Girls Who Print, a nonprofit focused on mentorship and professional growth. She explains how the organization is expanding globally, connecting professionals across industries and career stages. Pat also highlights key learning resources like Print University, WhatTh...

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal speaks with Taryn, a former therapist turned leadership expert, about the evolving workplace and the importance of psychological safety. They discuss how younger generations, particularly Gen Z, face increasing mental health challenges such as anxiety and ADHD, requiring leaders to cultivate emotionally intelligent, adaptive work environments. As digital-firs...

In this episode, Chris Santomassimo visits Supermarket Italy, a family-run business that’s become a go-to destination for international foods and gourmet ingredients. Chris sits down with Jacqueline and Gio Quattrone to talk about how the business started, how it's grown, and what makes their customer service so personal—even as the company has scaled in a big way.

From packing boxes by hand to managing a team of mostly women (many ...

On this episode of The Think Factory, we sit down with Tracey-Anne to explore what it really takes to build a strong, future-ready workforce. She reveals why hiring skilled technicians isn’t just about their mechanical know-how—it’s about critical thinking, adaptability, and long-term investment. Losing talent is costly, and Tracey-Anne shares how companies can recruit and retain employees who align with their values while also ens...

Join us as we chat with Jim Minadeo, President of Zero Surge, about their unique approach to surge protection. In a market where many companies chase short-term gains, Zero Surge remains focused on providing long-lasting, reliable products that don't need replacing. Jim explains how their growth strategy centers on Value Added Resellers (VARs) and OEM partnerships, allowing them to penetrate high-end markets such as luxury yachts a...

On this episode of Think Factory Podcast, we dive into the high-energy world of New York real estate with our guest, Andrew Marson, who shares firsthand experiences from both residential and commercial markets. Andrew explains how Manhattan’s market has bounced back post-COVID and how interest rates are reshaping buying trends. He also discusses B6 Real Estate’s unique brokerage model, the role of AI and tech in the industry, and t...

In this episode of The Think Factory, Alec Faber, President and CEO of Diversified Labels Digital Printing, sits down face-to-face with Chris Santomassimo to discuss the evolution of his family business. Originally focused on automobile-related products, the company transitioned into the label printing industry, carving out a strong presence and reputation for speed, quality, and reliability. Alec shares how Diversified Labels expa...

In this episode of The Workplace Podcast, host Alka Bahal sits down with Kim Vogt, Director of Human Resources at J. Josephson, to discuss the unique HR challenges in manufacturing. Kim shares insights on recruiting in an industry where skilled workers are scarce, the importance of hiring for attitude over experience, and how J. Josephson’s robust training program helps employees grow from entry-level to leadership roles.

She also d...

Join us for an insightful conversation with Erin Mills, founder and CEO of Strat House, as she shares her journey of building a thriving experiential marketing agency while maintaining a strong commitment to family. Discover how she transformed her vision into reality, creating a business that allows her to be present for her children without compromising on success. Erin opens up about the challenges of scaling her company, the le...

In this episode of The Think Factory podcast, Dr. Maria Rodriguez, founder of CARE Counseling Center, discusses her mission to provide culturally responsive mental health care to immigrant families. Drawing from her own experience immigrating from the Dominican Republic, she highlights the importance of language and cultural awareness in therapy. She also addresses the growing demand for telehealth services, particularly among fami...

In this episode of the Think Factory Workplace Podcast, host Alka Bahal speaks with Anne Sparks, Associate General Counsel at Thermon Incorporated. Anne shares insights into her dynamic legal career, spanning multiple industries and roles as general counsel for several companies. Anne describes her work as "bringing order to chaos," recounting how she has guided companies through legal complexities, mergers, and unexpected crises. ...

In this episode, we dive into the dynamic world of strategic marketing with Monica Smith, CEO and founder of Marketsmith Incorporated. With 25 years of experience leading one of the largest strategic marketing agencies in the U.S., Monica shares her journey from starting her business in a home office to helping brands navigate the ever-changing landscape of consumer engagement, growth strategies, and market risks. Stay tuned for an...

In today's podcast, host Chris Santomassimo sits down with Josh Sanders, President of Seabreeze Inc., a fourth-generation company based in Montville, New Jersey. Chris shares his excitement about interviewing Josh, not only because they are neighbors, but also because Seabreeze produces Bosco syrup, a beloved brand from his childhood. Josh explains that Seabreeze, founded in 1925 by his great-grandfather, manufactures beverages and...

In this episode, our guest, Nick Mitchell, Vice President of Integrated Technology at Dancker’s DBE Systems, shares insights into the evolving role of workplace technology. He discusses how Dancker's integrated approach to interior design, technology, and logistics creates seamless, efficient workspaces. The conversation explores the importance of early collaboration in projects, enhancing user experience, and the shift toward hybr...

This episode features a conversation with an account manager from Specialty Print Communications, highlighting the dynamic world of print and its relevance in the modern era. The discussion explores how print combines artistry, technology, and problem-solving to create impactful solutions for industries ranging from retail to automotive. It touches on the unique tactile and psychological aspects of print, its evolving role in direc...

This episode of the ThinkFactory's Women's Roundtable podcast features Pat Miller, owner of Blue Diamond Construction, who shares her remarkable journey of resilience and reinvention. Starting her construction business with just $100, Pat built and rebuilt her company through challenges, including her husband's illness and passing. She discusses her experience as a woman in a male-dominated industry, emphasizing the importance of c...