August 13, 2024 • 46 mins
Ever wondered if free swag could turn into a lucrative business? Or perhaps you've questioned the wisdom of using your truck as a makeshift farm? Join TomanG as we kick off the Towing Life Podcast with some hilarious personal stories, including G's fire pit fiasco and a humorous look at potential fraud scheme. We’re also gearing up for our epic live episode number 150 and the 2024 PTO Tow Show, where you'll want to grab our exclusive T-shirts and meet us in person. Don't miss out on how you can tune into our live episodes and interact with us in real time!
Are you safeguarding your credit card information the right way? This episode, we weigh the pros and cons of physical versus digital payment methods like Apple Pay and Google Pay, while sharing the best practices to protect against chargebacks in the towing industry. We offer insights into the payment systems of Canada and the U.S., from e-transfers to Venmo, and chat about the quirks of credit card tech and tipping habits. Whether you're a towing professional or just someone curious about financial security, we've got you covered.
From dramatic highway tow dolly failures to FBI raids on fraudulent tow companies, the tow industry has no shortage of thrillers. We'll discuss a chaotic dolly incident that wreaked havoc on the road, the importance of equipment checks, and the shocking FBI takedown of Specialty Towing in San Francisco. Wrapping it up, we delve into the culture of driver nicknames and the sentimental value of truck unit numbers, adding a personal touch to the often misunderstood world of towing. Tune in for a mix of humor, industry insights, and stories that will keep you on the edge of your seat!
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
One of my buddies gave me a shirt.
We tell people to send us shitall the time.
Send us your memorabilia.
I like free shit.
We'll wear it on the show.
Speaker 2 (00:09):
No, people want us to send them free shit.
Speaker 1 (00:11):
Yeah, well.
Speaker 2 (00:12):
Tell them to send us free shit first.
Okay, I'll send you free shitfor free shit.
Yes.
Speaker 1 (00:18):
As long as you send us free shit, we can sell it for
a profit and then we can giveyou guys free shit.
There you go, hey everyone I'mbrad from calgary.
Speaker 2 (00:35):
This is sean from cambridge, ontario.
I'm terry from cornell, ontario.
Speaker 1 (00:36):
Hey, this is larry from pitmetals, british columbia
, and you're listening to thetowing life podcast, where the
ditches are deep, the trucks areloaded but the drivers are not.
I'm your host, tomei and g, and, as usual, I'm joined by my
co-host, friend and formerco-worker, the man with very
(00:59):
strong opinions, mr plain guywhat is going on?
Speaker 2 (01:02):
g.
What is going on?
Speaker 1 (01:04):
oh, I'm getting excited because I'm going to
have a fire after recording this, so hopefully I'll be able to
get this video edited in timefor Tuesday.
Speaker 2 (01:12):
Nice, burn it to the ground.
I don't know what you'reburning, but burn all of it the
house, the trailer, the shed,just burn it all.
Speaker 1 (01:19):
I'm not going to do that.
My fire permit doesn't allowfires that big.
Speaker 2 (01:22):
On next week's episode, we'll find out how G
frauded the insurance companyout of home insurance for
burning down his property.
Speaker 1 (01:30):
The only thing that's close to the fire pit is my
truck with a bed load full ofwood.
Speaker 2 (01:34):
There you go.
Speaker 1 (01:36):
It's called a fire.
Last time I had a fire I stillhad the whole bed full of wood
and the tonneau cover halfrolled up, and all the sparks
and embers from the fire werelanding on the tunnel cover.
So instead of moving my truck,I just grabbed the hose that I
have on ready and just hoseddown my whole truck.
It's like there we go, problemsolved, haven't even, haven't
even looked at the truck in aweek since that fire, so I don't
(01:57):
know if there's any damage toit or not.
Speaker 2 (01:59):
Your tunnel cover might have a built-in sprinkler
system in the top of it for whenit rains.
Maybe, maybe I can start like ahydroponic garden in the bed of
it or something do a littlemudding, then park it and as
long as it rains and you wateryour truck every once in a while
, you'll have a little wheatfield by the end of the summer
yeah, who knows, maybe I couldget 32 cents on the commodity
crop prices out of it jesus.
(02:22):
The things that go on withbehind the gates of the cult
never cease to amaze me.
So welcome to another episodeof the tone life podcast.
As g said, episode 148.
Creeping so much closer to ourlive episode number 150, which
we will be having I wrote itdown again august 25th.
(02:43):
August 25th, 6 pm east, uh, 3pm on the west coast, or anytime
in between that depending onwhere and when you're listening
from, I guess.
Um also good time with the livecoming up questions, comments,
concerns any topics you may wantcovered, or have that
conversation with us on the live.
How can you reach us?
It's simple.
(03:04):
You can, if you're watchingover on youtube, comment down
below.
Don't forget to hit the likeand subscribe.
I always forget to mention it,so I'll start with it this week.
You can visit us atwwwtowinglifeca.
You can find us on Facebook atthe Towing Life podcast, or you
can email us directly atthetowinglifeatgmailcom.
Now, while you're over on thewebsite and this is why I say
(03:26):
it's the best spot to go youwill see our social media feed
there, where there is a link forthe preorder for the 2024 PTO
tow show t-shirts.
We've got the towing.
Save me from becoming a pornstar Now, I'm just a hooker
shirts that have circulated overthe internet last year when I
went to Baltimore.
We will have them.
They are by pre-order only.
(03:47):
They are by pickup at the showonly.
So if you head over there,you'll see the link on our
social media.
If you don't have, you canalways do it right through our
website.
You will see the link to it toget the pre-order.
The pre-order closes August 16th, so that's just a couple of
days after this episode comesout.
That's the next Friday episodecomes out on the 13th.
(04:11):
Pre-order ends on the 16th.
So we have time to get theshirts made and brought to the
tow show.
So do not forget, head over towwwtowinglifeca and find the
link there to get the pre-orderfor the t-shirt, or emails
directly and we'll get you setup.
Send us a message, whatever itis, we'll make sure you're taken
care of.
That toe show is coming up quick.
That is september 16th 17th, soabout a month after that we
will be in kitchener for theprofessional towing association
(04:33):
of ontario's 2024 annual toeshow.
It's supposed to be a greatshow.
We've been working with some uhwell, I have been doing nothing
.
As usual.
We're working with some of ourfriends over the tow show to
bring you guys some of the feedand videos from the parade and
the procession, like we did lastyear.
So head over, head over to thewebsite, get the information,
(04:56):
get the preorder for the shirtif you are going to be there.
And if you are, don't forget wewill see you in Bingman in
September for the tow show.
So busy busy August, Septemberfor us.
Speaker 1 (05:06):
Plain guy.
Speaker 2 (05:07):
Yes, sir.
Speaker 1 (05:08):
Where, where can all these fine ladies and gentlemen
find our live?
Speaker 2 (05:14):
Oh, they can find our live on Facebook or on YouTube
Coming out.
I have a social media post thatwill be coming out for it.
But, yes, you will be able tofind our live, either here over
on YouTube, if that's whereyou're listening, if you are on
Spotify, amazon Music any ofthose, I do not believe you can
get the live.
We will have a replay.
(05:35):
That will be the episode thatcomes out on the Tuesday.
However, if you want, you canhead over to our Facebook, head
over to our YouTube and that iswhere you will find the live.
We'll put a post up the day ofuh, giving you the link, uh,
depending on where you want towatch it.
Um, so, either check out ourwebsite or the easiest way is
just follow our social media.
We're not on instagram, we'renot on tiktok, we're not on all
(05:58):
these things that I don'tunderstand I think we have a
tiktok account we just never doanything with it.
Yeah, as our uh as g is our leadsocial media marketing uh
expert, he has failed severelyin his duties severely, that's a
new title I just gave him ohwow, thank you does it come with
(06:18):
a pay raise?
What?
Yeah, no I'm doubling what Ipay you okay, so double of
nothing is still nothing 100%You're getting it, Matthew.
You should be our accountant.
If you want to be my accountant, I'll triple it.
Speaker 1 (06:32):
No, because that would actually come with added
work that you would expect me todo.
Speaker 2 (06:37):
Yeah, if you want to be my accountant, I'll triple
that, I'll three times pay.
Speaker 1 (06:41):
Hey, just don't blame me.
When the taxman comes knocking,I'll three times pay.
Hey, just don't blame me whenthe tax man comes knocking.
Speaker 2 (06:47):
Gotta make money to pay taxes.
Speaker 1 (06:50):
Come on, aren't you rolling in the dough with this
fine show?
Speaker 2 (06:53):
Oh, I'm pretty sure this fine show costs us money
week after week after week.
You just never see any of it.
Speaker 1 (07:01):
We should set up like a donation link or something.
There should be a donation link.
Speaker 2 (07:04):
I don't mind going like podcast.
Keep us from being homeless now.
We do it for sheer passion.
Not profit, um, profit's nice,but for the most part it's for
passion.
So remember that wheneveryou're listening and we have bad
days, we don't get paid forthis.
Speaker 1 (07:19):
We do it for fun yeah , yeah, we haven't had a sponsor
on the show in a hot minute.
I'm not sure if the listenersactually care.
I never really know.
Speaker 2 (07:27):
They probably appreciate it.
Speaker 1 (07:29):
They don't have ads now, it's great but I didn't
hear any complaints about ourads when we were running ads
that's because it was mywonderful voice behind 90 of
them fair and they're.
Speaker 2 (07:39):
They're already just so mesmerized while they're
listening that that little bitextra just puts them over the
top really, really justeveryone's so starstruck hearing
your voice let's get, let's getto, let's get to actual towing
stuff.
Okay, um, what do you want tostart with?
Speaker 1 (07:56):
you want to start with uh, I'll start with my uh,
my little story here, becauseit's still fresh and if we wait
any longer I won't be able toremember it.
So I was in the bedroom withthe girlfriend just before the
show started we're not that kindof show.
Speaker 2 (08:10):
G, we are not that kind of show.
And uh I.
Speaker 1 (08:14):
I thought we were starting with a video.
I'm now scared I brought up thequestion to her.
It's like what should I talkabout on the show?
Because I wanted a coupleminutes to come in here and prep
for the show, because I haven'tbeen in the towing industry for
coming up almost a year now, incase you didn't know.
So it's, I feel like I've beenslacking in the topic department
a slight bit, so I wanted to doa little bit of added work
(08:36):
there.
And I said to her I was like sowhat do you think I should talk
about on the show?
Because you know why do my ownwork if I can get someone else
to do it for me.
Work smart, not hard.
And uh, she said, oh, we'lltalk about the toe show stuff.
And our conversation kind of uhwent to the word of well, I
still need to buy CAA, becauseshe used to be a CAA member.
(08:59):
I was like well, and shedoesn't normally keep her credit
card on her because she'sworried that she's going to use
her credit card.
I was like, well, you shouldhave a picture of your credit
card on your phone just in casefor like emergencies.
I'm a firm believer you shouldhave a picture of your credit
card number in case you don'tremember the 18 digit long
(09:20):
number, right?
Speaker 2 (09:21):
Or we have such thing called Apple Pay now.
Speaker 1 (09:23):
Okay, number right.
Or we have such thing calledapple pay now okay, but I'm
still saying you should have apicture of your credit card
number on your phone, or atleast some way to access.
Have that number on your phonefor four.
Speaker 2 (09:33):
Wait when's it?
One quick second for anyonethat's going to try and go back
and stop that video.
Speaker 1 (09:36):
Apple play does not show apple pay doesn't show all
the numbers, so it's pointlessso having a picture of your
credit card on your phone isgood for a lot of reasons just
in case you lose your physicalcard copy and you know it's lost
but not stolen, you can stillget by.
Uh, and she was like, well, no,I won't do that either because,
well, I would just use that andI would just always spend it.
(09:59):
But I do have a picture of yourcredit card number on my phone
of course you do Nice, so you'llspend my money before you spend
anyone else's money.
Speaker 2 (10:09):
No, a hundred percent .
A hundred percent.
I'm pretty sure my wife's gotmy credit card number, but not
hers.
That sounds about right.
Speaker 1 (10:15):
But I'm a firm believer of always having a
picture of your credit cardinformation on your phone,
normally deep in your cameraroll, just for that premise,
like if you're at a storesomewhere a lot of stores they
can manually enter in creditwhere?
Speaker 2 (10:29):
where nowadays manually, will take a credit
card over the phone?
Speaker 1 (10:33):
well, I mean if you're in a pinch and you say
that's the only option andyou've already got all your
stuff there but like, why notliterally just get apple pay?
Speaker 2 (10:42):
having on your phone is is just in well.
There's google pay.
It's the same thing.
Oh like, having it on yourphone is just as well as Google
pay, it's the same thing, Likehaving a phone on your phone is
just as unsecure.
In case somebody were toactually, like you know, access,
they have the number.
The only way you can get mineis by me looking at it, like by
unlocking the phone or havingthe passcode.
It's so secure nowadays.
(11:03):
I mean, I'm sure there's somescammer that can tap your phone,
whatever.
They can do that to your wallettoo, going down the road,
whatever the case is.
But like at least then you cantap.
So you're, you're capped on howmuch you can tap, yeah, but
like nowhere's writing downcredit card numbers anymore, man
.
Like that is a dying, dyingpractice because of chargebacks
yeah and people.
(11:24):
I don't know when I was in theindustry.
Speaker 1 (11:25):
that's what we did all the time I would get
customers just to send me apicture of their credit card and
I'd run it at the shop.
Speaker 2 (11:32):
We won't do it.
No, we've been lucky throughour POS system that we can send
them.
So first we were doing creditcard authorization forms that
they would fill out, right,similar to hotels have sent me
those when I've got driversstaying out on the road and I'm
using my credit card, um, andthose didn't even protect us
(11:54):
against chargebacks.
Um, what has protected usagainst chargeback is we use
Moneris and through Moneris weare able to send a payment
request link.
So we put in the information,the call number, the amount, the
email address, all that, thegeneral description.
We send you a request.
(12:14):
From that request, you areresponsible, like you would do
an online shopping.
You fill out your name, yourbilling address, your credit
card number, blah, blah, blah,blah, blah, blah enter.
That way, we're not filling itout.
Way, we're not filling it out.
When we're filling it out,we're responsible, right?
If somebody is using a stolencard and doing that, that is now
the insurance on the cardsproblem, right, because it was
(12:37):
the person that entered it.
If the vendor enters it, in ourcase, we're the vendor, we are
responsible and we hadchargebacks like that and so we
stopped doing it.
It's a great system, I wish.
We're trying to see if there'sa way to do it by text that
they're hopefully coming outwith because email is still a
little bit like.
It'd be nice if there was a textlink option.
(12:57):
Yep, the technology is thereand, like older people like you
know, some older people don'thave email.
Most old, like my grandparents,know how to enter their credit
cards for really bad reasons,but they know how to use their
credit cards online now whenthey're 80, some years old.
So you know what I mean.
Like a text option like thatand just, you're covered, you're
(13:21):
protected.
Weirdly enough, you're notalways protected 100%.
I wasn't going to, I didn'teven think of this story until
we got onto this topic of creditcards.
We had a customer who had avehicle impounded, for I believe
it was stunt driving orsuspended license, whatever the
case was came in, picked up hisimpound claim that my driver
caught one of his um ABS wireson a Mercedes.
(13:43):
Right, I remember you tellingthe story.
You remember the story, right?
Okay, so um wanted us to payfor the damages.
We refused.
We, you know, we looked into it, we reviewed the damage.
We've seen where the wire wasran up.
There's no way to hit it.
All that good stuff.
Yep, he filed a fraudulentcharge with his credit card
company, yeah, and provided themthe repair invoice and like
(14:08):
which didn't make any sense,like this is not a credit card
fraudulent charge.
He was in our place of businesswith his card, manually put our
you know, put it in, put thepin number in, and now he's
current claiming fraudulentbecause we wouldn't pay.
So there's three normallyappeal processes.
We won one, lost two.
We lost the appeal on it andlost the funds.
(14:30):
Wow, for a situation that hasnothing to do with a credit card
processing company.
Your card was not fraudulentlyused.
You went to that business,received a copy of the invoice,
paid said invoice and then had aproblem with them and decided
that your best recourse wasgoing to be like no, that was
fraudulent.
What do you mean?
(14:50):
It was fraudulent.
You were there.
I got video footage showing youthat I'm explaining the invoice
to you lost the appeal.
That's stupid.
Credit cards suck when you're acompany.
Honestly, e-transfers are ourmain and americans like
e-transfer.
E-transfer is a way, throughemail, to send funds directly.
It's kind of like using a venmo, but it's.
Speaker 1 (15:12):
Everyone pretty much has it linked to their email oh,
is that why everyone in thestates has venmo or cash app?
Speaker 2 (15:18):
because they don't have e-transfers they don't have
e-transfers in the states yeah,wow, yeah, so it's.
It's venmo cash app, paypal umthat kind of stuff.
I don't know why they don'thave e-transfer yeah, um let's
be honest, it took them foreverto get chips in their cards.
Um, really, I believe, yeah,yeah, they didn't have uh,
because they didn't have cards Ithink e-transfer is interact,
(15:41):
and interact is canadian, um, sothe company who does it
interact e-transfers is not inthe states.
Um, no man, their tap, theirtap and their stuff is so
different than here.
Like it's the same idea.
You tap it, yeah, but like I'veseen where I have to tap, is it
tap and put in a pin, or tapand sign or put in a pin, and
(16:02):
yeah, yeah, they have like aweird like us, it's tap and put
in a pin, or tap and sign or putin a pin, and yeah, yeah, they
have like a weird like us, it'stap and done and pin, that's it.
I've had to like put in a pinand sign.
Speaker 1 (16:12):
I've had to like tap the point of even tapping them.
I don't know like I indrive-throughs, like if I roll
through the mickey d'sdrive-through, all I gotta do if
there's no one in front of me,they hand the machine out the
window.
Confirm my order, I tap on thescreen and I'm driving before
the machine's even done, beepingto say the process has gone
through.
Speaker 2 (16:33):
I don't even touch the machine.
When I go down to the state,same thing with restaurants.
They still do the thing whichalways boggles me in the states,
because they come with the billand I go okay, credit card, I
go okay, and they stand thereand we're used to where they
bring the machine to the table.
Speaker 3 (16:50):
Yep.
Speaker 2 (16:51):
Not in the States.
You give them the card, theytake the card, they go to the
back, they run it and then youhave that little tip where you
would write the tip and the newtotal.
They still do that in theStates.
Speaker 1 (17:01):
Really.
So you got to mathematicallyadd the tip yes, wow, yeah.
So for you American listeners.
Speaker 2 (17:07):
how?
So for you American listeners,how we do things in Canada, the
land of maple syrup and commonsense is we have our machine and
we put in our card, whateverthe case is, and there's a tip
option right on it, and so youjust do everything right there
at the table.
Speaker 1 (17:32):
Normally, like normal practice is a waitress or
waiter will bring you a billwith the machine with it,
because cash is dying so muchthat everyone's paying by card.
Speaker 2 (17:35):
they are they worried that americans are going to
steal the machine on their way,maybe, or the crackheads are
going to want the copper wireout of it, maybe.
There, you know what I figuredout the other day, what?
This is another fun americanconversation.
So units of measurement right,we know there's metric and
imperial.
I can't remember how we got onthis conversation.
Okay, we know there's metricand imperial.
I can't remember how we got onthis conversation.
Speaker 3 (17:53):
Okay.
Speaker 2 (17:54):
So there's, there's pounds, and then there's ounces.
Right, we're going slower.
This was a weird one because Iknow and my Canadian friends
will know how I know this thatthere's 28 grams in an ounce,
right, and then there's I can'tremember how many ounces in a
pound.
I always forget that one whenit comes to, like you know,
(18:15):
babies and whatever.
So there's 28 grams in an ounce, because it's a weird number,
like 28 goes into one ounce.
I always assumed and I knewbetter that grams was an
Imperial measurement, because itmakes sense, because you guys
have 12 inches into a foot, youhave, you know, I don't know how
(18:36):
many feet into a mile, andwhatnot, and so on and so forth,
where I was shocked to rememberthat grams is actually a metric
measurement.
There's one gram, there's athousand grams in a kilogram,
there's a, and so on and soforth.
Everything is in tens in ourmetric system.
So it was quite interestinggram, there's a thousand grams
in a kilogram, there's a, and soon and so forth.
Everything is in tens in ourmetric system.
So it was quite, um, quiteshocking and surprising to me
(18:59):
when I realized which I shouldhave known better that there was
no, there's no smaller weightmeasurement than an ounce, which
is mind boggling boggling to me, um, that you Americans have,
you know, I guess it's it'spoint, or it's nine, 30 seconds
of an ounce, like.
Come over to the metric system.
(19:20):
We have cookies and commonsense.
That's enough of my rant for usmeasurement.
We have lost G throughout allthis, which I'm very sad because
G is not a mathematician wizardand I think he would have
rather enjoyed the conversationabout that.
So until we get him back, I'mnot going to waste his time on
(19:41):
an episode, because we are on abit of a time crunch.
Um, one thing we wanted to talkabout today and I guess it's
going to be a monologue at thispoint is crash rap.
We are always looking at newways to I don't want to say
capitalize, because it makes itsound like we're trying to take
advantage of a situation, buttowing companies are always
(20:02):
looking at, you know, extraprofit centers within the
services they provide.
Right, we have seen it chargingfor skates.
I've been a big believer ofthat.
If you've got to use specialtyequipment, skates go jacks.
Um, you know, there's all kindsof little things that you can
use to charge for them.
The one thing that I think a lotof people um should really
(20:23):
consider a look into is crashwrap.
Crash wrap is a thick plasticlike a saran wrap that you would
put over your Tupperwarecontainers or your lunches
before throwing them in themicrowave or I don't know if you
can really put saran wrap inthe microwave, but that kind of
idea, like a cling wrap,specifically meant for vehicles
(20:44):
that have was involved in anaccident and a window is maybe
put down and the firefight, the,the fire department,
disconnected the battery.
Um, maybe the window wasdamaged and and shattered during
an accident.
Whatever the case may be, andthat vehicle arrives in your
(21:08):
impound with the window down,exposed to the elements.
One of the easiest ways and sofar, knock on wood, we've had
good luck getting paid on it isputting on crash wrap on the
windows.
Right, Because, as an insurancecompany who's looking to buy a
car, even if it's totaled, theyare going to send this vehicle
(21:29):
to auction.
Welcome back G.
They are going to send thisvehicle to auction.
Welcome back G.
They are going to send thisvehicle to auction.
Now, there's only certaincomponents of the vehicle that
are still in sellable orreusable state that are going to
drive up the price of thisvehicle at auction, one being a
full leather interior, possibly,or any interior pieces, for
that sense.
Right, adding crash wrap to awindow is going to protect the
(21:52):
vehicle from the elements.
Even if it's an impound ofsorts with a customer, it's
going to, they're going toappreciate it because the
interior of the car isn'tgetting soaked and destroyed.
Let's say it's something for animpaired or or some sort of HTA,
you know, or criminal impact.
That wasn't an accident and youcan charge for it.
(22:12):
Like we have a standardpractice.
It's 25 per window and Ipromise you, if you charge 25
per window, the role will morethan pay for itself and and it's
and it's an like it's really anon-negotiable fee.
It's not some oh well, can youknock off that?
No, because it's a, it's aproduct.
It's shown right there in thephoto that we have.
It is.
You show them that and you golook, we just protected the
(22:34):
interior of your vehicle.
It's a perfect application ofcrash wrap and it's sticky as
hell.
It's comes a little cutter tool.
You need the cutter tool or aknife of sorts, because it'll.
Speaker 1 (22:44):
Yeah, it's so it's pretty much like cellophane, but
for car windows and actuallysticky yeah, it's like a saran
wrap.
Speaker 2 (22:49):
It's like a thick, thick, uh saran wrap, and you
can use it in all kinds ofdifferent applications and will
that stay on the car whileyou're going down the road?
99, I believe so I've nevertried normally like we just do
it to protect the vehicle whileit's in our well, no, I'm
thinking like for local policedepartments.
Speaker 1 (23:05):
If they're like sealing up a vehicle that's got
a smash window, would this besomething they could potentially
use to help seal up the vehicle?
Speaker 2 (23:12):
Oh, yeah, 100%.
You can tow it down the roadlike that and it's not coming
off.
It is.
It's sticky, it doesn't leaveany residue or anything.
It's called crash wrap.
There was another name I foundfor it, called accident wrap or
something like that, but it'ssomething that, like I said, any
impound with a broken windowit's a good customer service
(23:34):
thing and it's it's a way tomake a couple extra bucks on
your bill.
That without being a, you know,labeled as a crook or a
criminal or any of that.
So what happened with yourinternet?
Speaker 1 (23:45):
you missed our us unit of measurements yeah, I had
no idea where you're going withthat other than the pounds,
like I had no idea where you.
Speaker 2 (23:52):
Okay, well you can watch back the episode after
later when you're editing it andfigure it out.
I think you'll rather enjoy itokay, um no.
Speaker 1 (24:00):
So I I've got the new starlink modem and I checked it
and I checked the connections.
I opened up the app on my phone, which is normally a very
user-friendly app and this isn'ta self-promotion to fucking
Starlink.
But if the internet goes downthe app is useless If you can't
connect to your Starlink becausethe router went down.
(24:23):
The app gives you noinformation, which is kind of
what you'd think.
But when you turn to the app,for hey, my internet's not
fucking working.
Can you give me some insights?
But no, apparently the routerjust lost connection to the
satellite for 35, 45 seconds,and then it takes its time to
(24:44):
reboot.
Speaker 2 (24:45):
There was an asteroid that went by.
That had to be it.
Speaker 1 (24:47):
Probably.
Maybe one of the satellites gotblown out of the sky.
Who knows?
Speaker 2 (24:51):
There you go.
Speaker 1 (24:52):
Elon didn't pay a satellite bill no, that's why
this thing was like did the?
I'm pretty sure there's alwaysmoney in that account that the
bill gets paid for did they knowlike this motherfucker is gonna
start recording a podcast at 7pm for 6 30 pm.
We'll cut off his internet.
Speaker 2 (25:09):
Made recording the girlfriend probably maxed out
the credit card that's used topay the Starlink bill.
Speaker 3 (25:14):
Damn it.
Speaker 2 (25:18):
That's why she's got that number.
Speaker 1 (25:20):
Now we know she actually just bought a kayak.
She went to one of those CostcoCostco, not a regular Costco,
but like a bulk, like an evenbulkier bulk Costco.
I can't remember.
Speaker 2 (25:34):
Yeah, I don't know what it's called.
It's the best definition of aCostco I've ever heard in my
life.
I cost it.
She went to the Costco ofCostco.
Speaker 1 (25:41):
Yes, like there's no food, but like big ticket items.
Speaker 2 (25:45):
Okay, and she found you gotta buy seven kayaks.
Speaker 1 (25:49):
She found this kayak for like $330.
And she's been wanting a kayakfor like three years now and
most of them are in the $600plus range.
So she called her dad with atrailer to go pick it up and
instead of putting it on his,she's got a Jeep Strap it to the
roof.
She was scared she was doing 70on the way home Because it
ended up being strapped onto thetop of her Jeep.
(26:10):
Her dad came and helped herstrap it up and this is she goes
shopping like an hour, an hourand a half away from where we
live to be closer to her family,so she can go out with her
niece and nephew and everythinglike that.
So her dad was definitelycloser than I was, but she was
doing like 10 under the wholeway coming home with it on the
(26:31):
roof of her jeep.
Speaker 2 (26:32):
I had a customer lost a kayak on the highway the
other day, actually with her,with her roof rack.
She had a roof rack for it.
That's why they wouldn't lether reload it, because it was on
like an overpass with noshoulder and, uh yeah, lost the
whole rack and everything.
So, speaking of losing partsoff your tow truck, he brought
this wonderful video for us toenjoy.
So here, enjoy.
It is a vehicle on dolliesgoing down the highway being
(27:03):
towed by a wrecker with somesort of tire failure.
Two lanes over is a highwaypatrol, which is ironic.
They're pacing each other twolanes away and you see the tire
lock up the mark and all of asudden the dollies explode.
You see dolly bars.
You see dolly truck bouncingacross the highway.
Doesn't look like anything endsup in oncoming traffic or or
(27:23):
the whatnot, but car runs over adolly bar for sure.
See another one laying in thehighway.
Yeah, um, what a terrible placeto have a dolly failure thank
christ that operator didn't runhis bluetooth chains that day
yeah, well, he might have now.
He might have the pans, mighthave still just held it I doubt
(27:43):
it, man hold yeah, I think itwould.
I think you'd have more luckthat it would pop out if you'd
stopped and tried to pull.
But when it hit the road and itwas like that, they just
started dragging right away.
Yeah, I think so, but we'llnever know.
We'll never find this driver.
But man, how are you notlooking back in your mirrors
(28:06):
when I'm dollying?
I was constantly checking thosedolly tires.
Speaker 1 (28:10):
There's plumes of smoke coming from the tires,
Regardless if you can see thedolly tires or not.
You see the plume of smokecoming out and you're like, oh,
that's me.
I should probably pull overimmediately.
Speaker 2 (28:23):
I remember being on certain roads and you would get
a little bit of dust off theroad that would come up and I
would start to worry.
Speaker 1 (28:33):
Yeah.
Speaker 2 (28:34):
And so now you're like you have to see that in
your mirror.
Speaker 1 (28:41):
There had to be some sort of failure with those
dollies or either operator erroror failure, because when the
video starts, the camber on thepasture side dollies that we can
see in this video.
They're at like a 45 degreeangle going down the road,
already smoking by the time thevideo even starts.
Speaker 2 (28:58):
Yeah, so this guy had a failure.
Obviously, it's a reminder tocheck your mirrors.
Um, what's so?
The story that I said I wantthis reminds me of something.
It's that it's the part wherethe car runs over the dolly bar.
Oh, you can tell.
This is your video and yourinternet must be there.
We go, it's moved out.
Um, so it's when the car hitsthe dolly bar.
(29:22):
So years ago the company Iworked for I wasn't even there
at the time they had a, um, oneof the tow trucks, I believe,
lost a receiver, like on this,like one of the slides on your
wheel lift yeah might have beenthat, or it was a receiver for a
heavy, I can't remember what itwas Lost, one fell off the
truck, went to social media.
(29:43):
Hey, if anyone finds the youknow this receiver, if you get a
turn, that'd be great.
So guy reaches out a couple ofdays later.
Yeah I, um, I found it, like.
I found your receiver.
Oh, found it.
I found your receiver.
Oh, great, no problem, you wantto come bring it to us?
Sure, no problem, as soon asyou pay for my oil pan that it
took out.
Sure enough, it took out hisoil pan.
(30:08):
It took out a bunch of stuff onhis car.
He had hit it in the road.
Without us posting looking forthis thing, he would have had no
idea.
Yeah, um, so we ended up havingto pay for the damn.
It would have been cheaper tobuy a new, whatever it was,
whatever receiver, um, butanyways, it ended up costing
(30:33):
more.
So, uh, yeah, it's, uh, one ofthose things, man, stuff.
Speaker 1 (30:38):
Falling off your tow truck and getting hit by a car
is never a good day no, I'veworked with companies before
where they've lost wheel gridsright off the back of the tow
truck because they didn't eitherflick the cam lock or they.
If the cam locks don't work onthat particular truck, they
don't bungee, cord them back in,because you're like, oh it's
stiff, it's.
I haven't greased the wheelgrids and I don't know how long,
(30:58):
and then they're hard to pullout.
They won't come off on goingdown the road yeah until they do
yeah, until you hit a bump theright way, and then you get to
your next toll call and you'reshit out of luck and jolly well
fucked, unless you can fork itbecause you don't have the
equipment to do your job anymore.
Speaker 2 (31:15):
Yeah, it's never a fun time sorry, I'm trying to
work on a.
I have a work thing at the sametime going on, um.
So, speaking of bad days forbusinesses, you seem to have
another video that I actuallyhaven't seen yet.
Speaker 1 (31:29):
Oh yes, if you wanted to get into that so I was
scrolling on my quest to findcontent for today.
I was scrolling the good oldtoe talk on Facebook and I kept
seeing posts for this FBI raidon some towing company.
And I was very confused aboutit, because the posts that I
keep seeing is like oh, there'sno information.
(31:50):
But I tracked down a videothat'll play for you here now
with audio.
I think it's from NBC and I'lljust shut up so you can listen
to this video, in case you'renot actually watching us over on
the youtube side of things.
Speaker 3 (32:02):
All right fbi agents in swat gear raided a san
francisco tow company thursdayand arrested its operator and
another woman.
Jose vicente vadillo andjessica elizabeth najarro were
charged with money laundering,as well as a mail wire and
insurance.
Fraudents carrying assaultrifles made their way into the
specialty towing office onOakdale Avenue.
Nbc Bay Area's Sergio Quintanaspoke to people in the area,
(32:25):
including Maria Vasquez, whodescribed what happened Thursday
morning.
She said agents used bullhornsto shout orders to people inside
.
Speaker 1 (32:33):
Guys with assault rifles on the roof of cars.
Speaker 3 (32:37):
What'd you think of that?
A little bit scary.
San Francisco city leaders saythey're well aware of specialty
towing.
Police opened an investigationback in March when this video
went viral showing a specialtytow truck trying to latch onto a
car in the middle of the streetwhile people were still inside.
Badillo and Nahado arescheduled to be in court on
Monday.
We'll have the latest on thisinvestigation on NBCBayAreacom.
Speaker 2 (33:00):
So money laundering is that what they're?
Yeah?
Speaker 1 (33:04):
Yeah, they said money laundering and something else.
Speaker 3 (33:06):
I'll just Rifles made their way into the specialty
towing office on Oakdale Avenue.
Nbc Bay Area's Sergio Quintanaspoke to people in the area,
including Maria Vasquez andJessica Elizabeth Najarro were
charged with money laundering,as well as a mail wire and
insurance fraud okay.
Speaker 2 (33:23):
So they're definitely like accident.
Like this is a sketchy.
This is a toronto tow company.
Yeah, this is what to see itwas created for.
Yeah, but man, you guys don'tmess around like us, we have
officers going, we're gonna needto look in your yard.
You guys are like swag, getdown.
Speaker 1 (33:38):
Yeah well, I think it's different.
If you're doing like a raid,you're going in to get all their
files and everything and youneed the element of surprising
right and being in the glory usof a, you need to come in pretty
heavy because you don't knowwhat they've got in that
building well, they're probablyarmed on the other side of it.
Speaker 2 (33:57):
Yeah, so no, that is uh.
Speaker 1 (34:01):
Yeah, that is wild, um that just makes the industry
look amazing, guys, thank you,thank you.
Let me give you a big pob goodjob, good job, good job where?
Speaker 2 (34:17):
uh, san francisco, okay, so it's in california,
right, san francisco's incalifornia.
I got shit on by somebody thatapparently from last week's
episode um louisiana and georgianowhere close to each other
they're, I listen, they're bothsouth of the canadian border, so
they got to be close yeah, youcan drive for 25 hours and still
(34:39):
be in the same province up herein the good old canadia.
Yeah exactly yeah so um so yeah,they're all relatively close.
Yeah, I did like a 10 hourdrive and I went through like
four states.
Like what the hell?
Um, but yeah, I know itabsolutely looks terrible.
Um, the towing industry, andI'm sure I never seen that video
of them in the road.
(35:02):
The car is backing up andthey've got the self-loader and
they're trying to to back up andcatch up to them.
Like that didn't look goodeither.
Speaker 1 (35:10):
Yeah, like a main intersection in town um one of
the other videos that I watchedwas apparently that company.
They couldn't specify if it'sthat company or not.
They pulled their operatinglicense because of some shady
shit, but they didn't know if itwas the actual company in the
video, because specialty towingis a very common thing to have
(35:30):
in someone's name specialtytowing oh really, um, apparently
that's what this guy was saying.
He's like some mayor orwhatever.
Speaker 2 (35:38):
But yeah, that was A towing A action, a, b towing A,
like they're just yeah, you wantthe first letter, you want the
first spot in the phone bookback in the day is what they did
a lot of theirs for.
Speaker 1 (35:50):
But apparently they pulled their operating license
for that area and that's wherethis video was taken.
So that was adding insult toinjury of upon reckless
reversing trying to hook up to acar in an intersection with two
other people in the same carthat you're trying to hook up
like.
Speaker 2 (36:10):
That's just stupid there is so many more companies
that make the industry look badthan companies that make the
industry look good, and theproblem is is that the companies
that make the industry lookgood don't get recognition for
it.
Right, they don't.
They did for a while.
We have TV shows about it Lookgreat.
(36:31):
There still is some companiesthat are making it look good,
but for the most part, this iswhat people see.
Speaker 1 (36:42):
It's uh, yeah, it's a real big I got a, I got another
good thing for you and we'rejust banging through topics here
.
Um, we had a comment left onthe last video from jesse and uh
, what about the?
triple a roadside photos andsomething no, I think he was cut
or a follow-up from that onefrom previous episode.
He says my company I work forprotects our identities by.
(37:06):
Every guy has their nickname.
Even the three-letter roadsideknows us by them.
Like, my name is the joker andI have jokers all over my truck.
And the other guy's nickname iswoody from toy story and
another guy's name is littledevil, just little devil l-i-l.
And the other guy's name is 007for james bond and, to tell you
(37:29):
the truth, it helps to bringthe gang closer together.
Even the bosses have theirnicknames, even though my boss's
name is on the trucks.
Now I'm kind of picking up fromthat comment that they have
those nicknames even though myboss's name is on the trucks.
Now I'm kind of picking up fromthat comment that they have
those nicknames on the side ofthe door yeah, I like that's
what I'm kind of getting to.
Speaker 2 (37:46):
I I like the idea.
I've always said, um, I wantedto work recently with our guys
and it's something I still wantto look into about.
I don't like putting a driver'sname on a door, whether it's a
first name or whether it's anickname, I don't know what it
is but I find it just leads to acertain sense of entitlement.
Speaker 1 (38:04):
That's my truck.
Why were you in my truck?
Speaker 2 (38:07):
Exactly, I already have that problem and their
names aren't on the doors.
Yeah Right, at the end of theday they're company trucks and
when the company needs them forsomething, use them, like you
know.
But I like the idea of thedriver getting to name their
truck.
Like, when a new truck comes in, the driver that is assigned to
that gets to nickname thattruck and that nickname stays
(38:28):
with that truck until it'seventually replaced, right?
So if you know, uh, what wasthe stories back when of?
Uh, the king of the queen ofhearts and the driver, the truck
, was known as the queen of thehearts, cause queen of hearts,
cause he was the ace behind thewheel.
Um, like, like things like that, like the mistress, the, like,
all those things.
I'm all for that.
The truck gets a nickname andthe the nickname stays with it.
(38:52):
That I'm uh, I'm all for.
Um, the nicknames now are justunit numbers, right.
Two, three, two, two, two, four, um, so there's not as much.
Member.
We had a truck where we got to,like, we got to pick our numbers
, right, when we worked together.
We got to if that, if you weregetting a new truck, you got to
pick its unit number, which is afrom a company standpoint, that
(39:12):
I look at now is a terribleidea.
Like you want your unit numbersin sequence, yeah, um, so you
know, we had one driver and itwas the year, the model year and
then the number, the unitnumber they got to pick and we
had an employee, an employee whothey went it was 20-86 and when
he quit, got fired I don'tremember how he left.
(39:34):
The owners went, changed theunit to like 20-8 because they
obviously it wasn't on goodterms and they said we're not
keeping the number that he gaveit on there, which is just again
a paperwork nightmare whenyou're trying to what was that?
truck eight I think I was truckeight.
Speaker 1 (39:50):
Yeah, okay, yeah, yeah, yeah, that was truck eight
was a good truck truck.
Speaker 2 (39:54):
eight was a great truck, um, and same one when I
bought, yeah, yeah like.
Speaker 1 (39:57):
That company had unit 4, unit 6, unit 8, and then it
jumped to like 7, 22, 55, and 77.
Speaker 3 (40:06):
55, yeah 77, yeah.
Speaker 1 (40:08):
Like just all over the board.
Speaker 2 (40:09):
Because I remember mine it was.
They asked me what do you wantto number it?
And I said I don't care, and itwas the first truck that the
new owner had bought after hisdad died.
Right, because every other onehis dad had bought.
And so I knew, and his number,I think, was seven.
His thing was always seven,with all of his, you know,
sports or whatever.
So I was like I don't know,want to call it seven.
(40:30):
We already had 77, which wastaken up, you know, want to call
it seven?
Sure, okay, cool, call it seven, sure, okay, cool.
So I don't care about it.
We already had a truck, eight.
Speaker 1 (40:46):
So yeah, exactly it made sense in the sequence like
I wasn't gonna go like 37 yeah,or like 36, like some random
number.
Speaker 2 (40:49):
That only means anything to you.
Yeah, exactly, so.
No, I like the idea ofnicknames.
Um, I, I like the idea ofnicknames among staff.
Right, I do have one that Irefuse to call it um.
He had a nickname, um for anincident that happened at a
christmas party, uh, where he,uh, you know, chucked a lot of
cookies everywhere.
Um, and I refuse to call himthat yep um, but I do because
(41:12):
it's also named after a famousdisney um character who breaks a
lot of stuff.
Um, so whenever I do call himthat, it's normally after
something has been damaged andwe call him wreck it.
Um.
So yeah, I like the nicknameidea.
It does build a good uh, youknow, morale and have fun among
the guys and everything else.
Um, I don't like the idea ofputting the name on the truck.
(41:35):
I've always kind of beenagainst that.
The company name is what goeson the truck, a nickname for it
mall for, but it's just acertain entitlement thing.
I've ran into it too many times.
Speaker 1 (41:44):
That's my truck I've been in the situation where I'm
showing up somewhere in a truckthat has someone's name on the
door that's not my own and like,oh hey, bob, it's like I'm not
bob.
Well, it says bob, sorry, it'shis truck, I'm just driving it
today.
Yeah yeah, conversation thatyou don't need to have yeah, I
(42:05):
just don't like it.
Speaker 2 (42:06):
I don't know what it is.
I, I uh, I really I don't know.
I've never liked the names onthe doors no I've never had my
name on the door.
Maybe that's why, maybe I'mbitter.
Someone will be out theresaying that.
Speaker 1 (42:15):
Well, the only reason he doesn't like it if your
company is set up to where thatdriver is in that truck 12 out
of 14 days every two weeks, andthere's a 0.01 chance someone
else is going to have to drivethat truck for the life of the
truck, sure put that guy's nameon the door.
Maybe it'll make him take alittle bit more pride of the
(42:36):
truck.
But yeah, apples to oranges, Idon't think a little name on the
side of the door is reallygoing to make that operator take
any more pride of that truck,to pair to what he's already
going to.
Speaker 2 (42:48):
Well, yeah, exactly Because he's already you know,
like that's already his assignedtruck.
Whatever the case may be, likehe's already taking pride in it,
it's not going to do anything.
Speaker 1 (42:56):
If he's going to be living out of that truck
basically which a lot ofoperators do he's going to be
taking care of that truckregardless, unless he's just not
that type of guy to really givea shit which, which those guys
absolutely do exist.
Speaker 2 (43:09):
Yeah absolutely do exist.
So, no, it's a.
I don't know.
I think I feel like we kind ofgot a little bit all over the
place today.
Um, you know from everythingfrom FBI raids to dollies
falling apart, to credit cards.
Should you keep them on yourphone?
Um, and kayaks and crash, rapand us measure units of
(43:30):
measurement.
You guys are really pooched inon that one.
Um, don't forget, guys comingup.
Speaker 1 (43:36):
Americans will measure anything with any sort
of measurement device beforethey use the metric system.
I don't know like six chickenslong.
Speaker 2 (43:45):
Yeah, yeah, yeah, it's 72 bald Eagles.
Yeah, um, yeah, I know ahundred percent they will.
Just the metric system to themand until until they use the
metric system.
I've met Americans that havelike, once they get an
understanding of the metricsystem, they're like this makes
sense.
Water freezes at zero, it boilsat a hundred.
It makes sense.
Speaker 1 (44:07):
But that's what they say.
Metric is how water feels.
Fahrenheit is how people feel,like a hundred and fair, and a
Fahrenheit is fucking hot, right, fair enough.
And anything below 50 isgetting kind of hot Right, fair
enough.
And anything below 50 isgetting kind of chilly Right.
Speaker 2 (44:23):
Okay, so that's where they.
You've got more deviation.
That's such a bullshit way toprove their logic, but I guess.
Speaker 1 (44:28):
Well, it's what I've heard, right, and I personally
most Canadians use a lot ofin-between Like how tall am I?
I'm six feet, six foot, I don'tknow.
I think that's like 180centimeters, but that's just
weird to fucking say yeah, no,100 percent.
Speaker 2 (44:44):
Uh, how much do you weigh?
Speaker 1 (44:45):
it's in pounds, right , but how fast do you drive?
Speaker 2 (44:48):
well, you, we use kilometers, miles per hour,
interchangeably a lot, but theymean completely different things
but pounds, pounds and kgs isone that we is easy enough to
convert if you actually startusing it.
Yeah, um, right, like they'revery the 2.2 is very easy on
those.
But no, it's like, yeah, theyhave just weird me, it's that
(45:11):
it's this many in this, likegrant, like weights, especially
right, it's tens or something,hundreds or something, thousands
or something.
Like it's just all in zeroswhere you get me, and it's like
you know 30, yeah, it's just.
Yeah, it's how many yards and afeet meter, I don't know.
Anyways, um, that being said,don't?
Speaker 1 (45:30):
forget into the moon.
No, the, the imperial system,has been to the moon.
Speaker 2 (45:35):
All right, fair enough um, don't forget coming
up on august 20, because I keepforgetting it 25th, 6 pm,
eastern 7 3 pm on the west coastwe will be doing our 150th live
episode.
Um, you'll find it over onyoutube as well as facebook.
Be sure to join us for that.
And if you plan on attendingthe 2024 professional Towing
(45:57):
Association of Ontario's TowShow being held in Cambridge or
Kitchener had Bingman's inSeptember do not forget to get
your pre-order in for yourt-shirt if you would like to
purchase one from the show.
August 16th is the deadline andthen we will be closing the
pre-order and we may bring acouple extras with us, but there
is no guarantee we will haveyour size or any left by the
(46:20):
time you get there.
So, um, be sure to check outthe live.
We'll see you again next weekand take care toodles.
One of my buddies gave me a shirt.
We tell people to send us shitall the time.
Send us your memorabilia.
I like free shit.
We'll wear it on the show.
Speaker 2 (00:09):
No, people want us to send them free shit.
Speaker 1 (00:11):
Yeah, well.
Speaker 2 (00:12):
Tell them to send us free shit first.
Okay, I'll send you free shitfor free shit.
Yes.
Speaker 1 (00:18):
As long as you send us free shit, we can sell it for
a profit and then we can giveyou guys free shit.
There you go, hey everyone I'mbrad from calgary.
Speaker 2 (00:35):
This is sean from cambridge, ontario.
I'm terry from cornell, ontario.
Speaker 1 (00:36):
Hey, this is larry from pitmetals, british columbia
, and you're listening to thetowing life podcast, where the
ditches are deep, the trucks areloaded but the drivers are not.
I'm your host, tomei and g, and, as usual, I'm joined by my
co-host, friend and formerco-worker, the man with very
(00:59):
strong opinions, mr plain guywhat is going on?
Speaker 2 (01:02):
g.
What is going on?
Speaker 1 (01:04):
oh, I'm getting excited because I'm going to
have a fire after recording this, so hopefully I'll be able to
get this video edited in timefor Tuesday.
Speaker 2 (01:12):
Nice, burn it to the ground.
I don't know what you'reburning, but burn all of it the
house, the trailer, the shed,just burn it all.
Speaker 1 (01:19):
I'm not going to do that.
My fire permit doesn't allowfires that big.
Speaker 2 (01:22):
On next week's episode, we'll find out how G
frauded the insurance companyout of home insurance for
burning down his property.
Speaker 1 (01:30):
The only thing that's close to the fire pit is my
truck with a bed load full ofwood.
Speaker 2 (01:34):
There you go.
Speaker 1 (01:36):
It's called a fire.
Last time I had a fire I stillhad the whole bed full of wood
and the tonneau cover halfrolled up, and all the sparks
and embers from the fire werelanding on the tunnel cover.
So instead of moving my truck,I just grabbed the hose that I
have on ready and just hoseddown my whole truck.
It's like there we go, problemsolved, haven't even, haven't
even looked at the truck in aweek since that fire, so I don't
(01:57):
know if there's any damage toit or not.
Speaker 2 (01:59):
Your tunnel cover might have a built-in sprinkler
system in the top of it for whenit rains.
Maybe, maybe I can start like ahydroponic garden in the bed of
it or something do a littlemudding, then park it and as
long as it rains and you wateryour truck every once in a while
, you'll have a little wheatfield by the end of the summer
yeah, who knows, maybe I couldget 32 cents on the commodity
crop prices out of it jesus.
(02:22):
The things that go on withbehind the gates of the cult
never cease to amaze me.
So welcome to another episodeof the tone life podcast.
As g said, episode 148.
Creeping so much closer to ourlive episode number 150, which
we will be having I wrote itdown again august 25th.
(02:43):
August 25th, 6 pm east, uh, 3pm on the west coast, or anytime
in between that depending onwhere and when you're listening
from, I guess.
Um also good time with the livecoming up questions, comments,
concerns any topics you may wantcovered, or have that
conversation with us on the live.
How can you reach us?
It's simple.
(03:04):
You can, if you're watchingover on youtube, comment down
below.
Don't forget to hit the likeand subscribe.
I always forget to mention it,so I'll start with it this week.
You can visit us atwwwtowinglifeca.
You can find us on Facebook atthe Towing Life podcast, or you
can email us directly atthetowinglifeatgmailcom.
Now, while you're over on thewebsite and this is why I say
(03:26):
it's the best spot to go youwill see our social media feed
there, where there is a link forthe preorder for the 2024 PTO
tow show t-shirts.
We've got the towing.
Save me from becoming a pornstar Now, I'm just a hooker
shirts that have circulated overthe internet last year when I
went to Baltimore.
We will have them.
They are by pre-order only.
(03:47):
They are by pickup at the showonly.
So if you head over there,you'll see the link on our
social media.
If you don't have, you canalways do it right through our
website.
You will see the link to it toget the pre-order.
The pre-order closes August 16th, so that's just a couple of
days after this episode comesout.
That's the next Friday episodecomes out on the 13th.
(04:11):
Pre-order ends on the 16th.
So we have time to get theshirts made and brought to the
tow show.
So do not forget, head over towwwtowinglifeca and find the
link there to get the pre-orderfor the t-shirt, or emails
directly and we'll get you setup.
Send us a message, whatever itis, we'll make sure you're taken
care of.
That toe show is coming up quick.
That is september 16th 17th, soabout a month after that we
will be in kitchener for theprofessional towing association
(04:33):
of ontario's 2024 annual toeshow.
It's supposed to be a greatshow.
We've been working with some uhwell, I have been doing nothing
.
As usual.
We're working with some of ourfriends over the tow show to
bring you guys some of the feedand videos from the parade and
the procession, like we did lastyear.
So head over, head over to thewebsite, get the information,
(04:56):
get the preorder for the shirtif you are going to be there.
And if you are, don't forget wewill see you in Bingman in
September for the tow show.
So busy busy August, Septemberfor us.
Speaker 1 (05:06):
Plain guy.
Speaker 2 (05:07):
Yes, sir.
Speaker 1 (05:08):
Where, where can all these fine ladies and gentlemen
find our live?
Speaker 2 (05:14):
Oh, they can find our live on Facebook or on YouTube
Coming out.
I have a social media post thatwill be coming out for it.
But, yes, you will be able tofind our live, either here over
on YouTube, if that's whereyou're listening, if you are on
Spotify, amazon Music any ofthose, I do not believe you can
get the live.
We will have a replay.
(05:35):
That will be the episode thatcomes out on the Tuesday.
However, if you want, you canhead over to our Facebook, head
over to our YouTube and that iswhere you will find the live.
We'll put a post up the day ofuh, giving you the link, uh,
depending on where you want towatch it.
Um, so, either check out ourwebsite or the easiest way is
just follow our social media.
We're not on instagram, we'renot on tiktok, we're not on all
(05:58):
these things that I don'tunderstand I think we have a
tiktok account we just never doanything with it.
Yeah, as our uh as g is our leadsocial media marketing uh
expert, he has failed severelyin his duties severely, that's a
new title I just gave him ohwow, thank you does it come with
(06:18):
a pay raise?
What?
Yeah, no I'm doubling what Ipay you okay, so double of
nothing is still nothing 100%You're getting it, Matthew.
You should be our accountant.
If you want to be my accountant, I'll triple it.
Speaker 1 (06:32):
No, because that would actually come with added
work that you would expect me todo.
Speaker 2 (06:37):
Yeah, if you want to be my accountant, I'll triple
that, I'll three times pay.
Speaker 1 (06:41):
Hey, just don't blame me.
When the taxman comes knocking,I'll three times pay.
Hey, just don't blame me whenthe tax man comes knocking.
Speaker 2 (06:47):
Gotta make money to pay taxes.
Speaker 1 (06:50):
Come on, aren't you rolling in the dough with this
fine show?
Speaker 2 (06:53):
Oh, I'm pretty sure this fine show costs us money
week after week after week.
You just never see any of it.
Speaker 1 (07:01):
We should set up like a donation link or something.
There should be a donation link.
Speaker 2 (07:04):
I don't mind going like podcast.
Keep us from being homeless now.
We do it for sheer passion.
Not profit, um, profit's nice,but for the most part it's for
passion.
So remember that wheneveryou're listening and we have bad
days, we don't get paid forthis.
Speaker 1 (07:19):
We do it for fun yeah , yeah, we haven't had a sponsor
on the show in a hot minute.
I'm not sure if the listenersactually care.
I never really know.
Speaker 2 (07:27):
They probably appreciate it.
Speaker 1 (07:29):
They don't have ads now, it's great but I didn't
hear any complaints about ourads when we were running ads
that's because it was mywonderful voice behind 90 of
them fair and they're.
Speaker 2 (07:39):
They're already just so mesmerized while they're
listening that that little bitextra just puts them over the
top really, really justeveryone's so starstruck hearing
your voice let's get, let's getto, let's get to actual towing
stuff.
Okay, um, what do you want tostart with?
Speaker 1 (07:56):
you want to start with uh, I'll start with my uh,
my little story here, becauseit's still fresh and if we wait
any longer I won't be able toremember it.
So I was in the bedroom withthe girlfriend just before the
show started we're not that kindof show.
Speaker 2 (08:10):
G, we are not that kind of show.
And uh I.
Speaker 1 (08:14):
I thought we were starting with a video.
I'm now scared I brought up thequestion to her.
It's like what should I talkabout on the show?
Because I wanted a coupleminutes to come in here and prep
for the show, because I haven'tbeen in the towing industry for
coming up almost a year now, incase you didn't know.
So it's, I feel like I've beenslacking in the topic department
a slight bit, so I wanted to doa little bit of added work
(08:36):
there.
And I said to her I was like sowhat do you think I should talk
about on the show?
Because you know why do my ownwork if I can get someone else
to do it for me.
Work smart, not hard.
And uh, she said, oh, we'lltalk about the toe show stuff.
And our conversation kind of uhwent to the word of well, I
still need to buy CAA, becauseshe used to be a CAA member.
(08:59):
I was like well, and shedoesn't normally keep her credit
card on her because she'sworried that she's going to use
her credit card.
I was like, well, you shouldhave a picture of your credit
card on your phone just in casefor like emergencies.
I'm a firm believer you shouldhave a picture of your credit
card number in case you don'tremember the 18 digit long
(09:20):
number, right?
Speaker 2 (09:21):
Or we have such thing called Apple Pay now.
Speaker 1 (09:23):
Okay, number right.
Or we have such thing calledapple pay now okay, but I'm
still saying you should have apicture of your credit card
number on your phone, or atleast some way to access.
Have that number on your phonefor four.
Speaker 2 (09:33):
Wait when's it?
One quick second for anyonethat's going to try and go back
and stop that video.
Speaker 1 (09:36):
Apple play does not show apple pay doesn't show all
the numbers, so it's pointlessso having a picture of your
credit card on your phone isgood for a lot of reasons just
in case you lose your physicalcard copy and you know it's lost
but not stolen, you can stillget by.
Uh, and she was like, well, no,I won't do that either because,
well, I would just use that andI would just always spend it.
(09:59):
But I do have a picture of yourcredit card number on my phone
of course you do Nice, so you'llspend my money before you spend
anyone else's money.
Speaker 2 (10:09):
No, a hundred percent .
A hundred percent.
I'm pretty sure my wife's gotmy credit card number, but not
hers.
That sounds about right.
Speaker 1 (10:15):
But I'm a firm believer of always having a
picture of your credit cardinformation on your phone,
normally deep in your cameraroll, just for that premise,
like if you're at a storesomewhere a lot of stores they
can manually enter in creditwhere?
Speaker 2 (10:29):
where nowadays manually, will take a credit
card over the phone?
Speaker 1 (10:33):
well, I mean if you're in a pinch and you say
that's the only option andyou've already got all your
stuff there but like, why notliterally just get apple pay?
Speaker 2 (10:42):
having on your phone is is just in well.
There's google pay.
It's the same thing.
Oh like, having it on yourphone is just as well as Google
pay, it's the same thing, Likehaving a phone on your phone is
just as unsecure.
In case somebody were toactually, like you know, access,
they have the number.
The only way you can get mineis by me looking at it, like by
unlocking the phone or havingthe passcode.
It's so secure nowadays.
(11:03):
I mean, I'm sure there's somescammer that can tap your phone,
whatever.
They can do that to your wallettoo, going down the road,
whatever the case is.
But like at least then you cantap.
So you're, you're capped on howmuch you can tap, yeah, but
like nowhere's writing downcredit card numbers anymore, man
.
Like that is a dying, dyingpractice because of chargebacks
yeah and people.
(11:24):
I don't know when I was in theindustry.
Speaker 1 (11:25):
that's what we did all the time I would get
customers just to send me apicture of their credit card and
I'd run it at the shop.
Speaker 2 (11:32):
We won't do it.
No, we've been lucky throughour POS system that we can send
them.
So first we were doing creditcard authorization forms that
they would fill out, right,similar to hotels have sent me
those when I've got driversstaying out on the road and I'm
using my credit card, um, andthose didn't even protect us
(11:54):
against chargebacks.
Um, what has protected usagainst chargeback is we use
Moneris and through Moneris weare able to send a payment
request link.
So we put in the information,the call number, the amount, the
email address, all that, thegeneral description.
We send you a request.
(12:14):
From that request, you areresponsible, like you would do
an online shopping.
You fill out your name, yourbilling address, your credit
card number, blah, blah, blah,blah, blah, blah enter.
That way, we're not filling itout.
Way, we're not filling it out.
When we're filling it out,we're responsible, right?
If somebody is using a stolencard and doing that, that is now
the insurance on the cardsproblem, right, because it was
(12:37):
the person that entered it.
If the vendor enters it, in ourcase, we're the vendor, we are
responsible and we hadchargebacks like that and so we
stopped doing it.
It's a great system, I wish.
We're trying to see if there'sa way to do it by text that
they're hopefully coming outwith because email is still a
little bit like.
It'd be nice if there was a textlink option.
(12:57):
Yep, the technology is thereand, like older people like you
know, some older people don'thave email.
Most old, like my grandparents,know how to enter their credit
cards for really bad reasons,but they know how to use their
credit cards online now whenthey're 80, some years old.
So you know what I mean.
Like a text option like thatand just, you're covered, you're
(13:21):
protected.
Weirdly enough, you're notalways protected 100%.
I wasn't going to, I didn'teven think of this story until
we got onto this topic of creditcards.
We had a customer who had avehicle impounded, for I believe
it was stunt driving orsuspended license, whatever the
case was came in, picked up hisimpound claim that my driver
caught one of his um ABS wireson a Mercedes.
(13:43):
Right, I remember you tellingthe story.
You remember the story, right?
Okay, so um wanted us to payfor the damages.
We refused.
We, you know, we looked into it, we reviewed the damage.
We've seen where the wire wasran up.
There's no way to hit it.
All that good stuff.
Yep, he filed a fraudulentcharge with his credit card
company, yeah, and provided themthe repair invoice and like
(14:08):
which didn't make any sense,like this is not a credit card
fraudulent charge.
He was in our place of businesswith his card, manually put our
you know, put it in, put thepin number in, and now he's
current claiming fraudulentbecause we wouldn't pay.
So there's three normallyappeal processes.
We won one, lost two.
We lost the appeal on it andlost the funds.
(14:30):
Wow, for a situation that hasnothing to do with a credit card
processing company.
Your card was not fraudulentlyused.
You went to that business,received a copy of the invoice,
paid said invoice and then had aproblem with them and decided
that your best recourse wasgoing to be like no, that was
fraudulent.
What do you mean?
(14:50):
It was fraudulent.
You were there.
I got video footage showing youthat I'm explaining the invoice
to you lost the appeal.
That's stupid.
Credit cards suck when you're acompany.
Honestly, e-transfers are ourmain and americans like
e-transfer.
E-transfer is a way, throughemail, to send funds directly.
It's kind of like using a venmo, but it's.
Speaker 1 (15:12):
Everyone pretty much has it linked to their email oh,
is that why everyone in thestates has venmo or cash app?
Speaker 2 (15:18):
because they don't have e-transfers they don't have
e-transfers in the states yeah,wow, yeah, so it's.
It's venmo cash app, paypal umthat kind of stuff.
I don't know why they don'thave e-transfer yeah, um let's
be honest, it took them foreverto get chips in their cards.
Um, really, I believe, yeah,yeah, they didn't have uh,
because they didn't have cards Ithink e-transfer is interact,
(15:41):
and interact is canadian, um, sothe company who does it
interact e-transfers is not inthe states.
Um, no man, their tap, theirtap and their stuff is so
different than here.
Like it's the same idea.
You tap it, yeah, but like I'veseen where I have to tap, is it
tap and put in a pin, or tapand sign or put in a pin, and
(16:02):
yeah, yeah, they have like aweird like us, it's tap and put
in a pin, or tap and sign or putin a pin, and yeah, yeah, they
have like a weird like us, it'stap and done and pin, that's it.
I've had to like put in a pinand sign.
Speaker 1 (16:12):
I've had to like tap the point of even tapping them.
I don't know like I indrive-throughs, like if I roll
through the mickey d'sdrive-through, all I gotta do if
there's no one in front of me,they hand the machine out the
window.
Confirm my order, I tap on thescreen and I'm driving before
the machine's even done, beepingto say the process has gone
through.
Speaker 2 (16:33):
I don't even touch the machine.
When I go down to the state,same thing with restaurants.
They still do the thing whichalways boggles me in the states,
because they come with the billand I go okay, credit card, I
go okay, and they stand thereand we're used to where they
bring the machine to the table.
Speaker 3 (16:50):
Yep.
Speaker 2 (16:51):
Not in the States.
You give them the card, theytake the card, they go to the
back, they run it and then youhave that little tip where you
would write the tip and the newtotal.
They still do that in theStates.
Speaker 1 (17:01):
Really.
So you got to mathematicallyadd the tip yes, wow, yeah.
So for you American listeners.
Speaker 2 (17:07):
how?
So for you American listeners,how we do things in Canada, the
land of maple syrup and commonsense is we have our machine and
we put in our card, whateverthe case is, and there's a tip
option right on it, and so youjust do everything right there
at the table.
Speaker 1 (17:32):
Normally, like normal practice is a waitress or
waiter will bring you a billwith the machine with it,
because cash is dying so muchthat everyone's paying by card.
Speaker 2 (17:35):
they are they worried that americans are going to
steal the machine on their way,maybe, or the crackheads are
going to want the copper wireout of it, maybe.
There, you know what I figuredout the other day, what?
This is another fun americanconversation.
So units of measurement right,we know there's metric and
imperial.
I can't remember how we got onthis conversation.
Okay, we know there's metricand imperial.
I can't remember how we got onthis conversation.
Speaker 3 (17:53):
Okay.
Speaker 2 (17:54):
So there's, there's pounds, and then there's ounces.
Right, we're going slower.
This was a weird one because Iknow and my Canadian friends
will know how I know this thatthere's 28 grams in an ounce,
right, and then there's I can'tremember how many ounces in a
pound.
I always forget that one whenit comes to, like you know,
(18:15):
babies and whatever.
So there's 28 grams in an ounce, because it's a weird number,
like 28 goes into one ounce.
I always assumed and I knewbetter that grams was an
Imperial measurement, because itmakes sense, because you guys
have 12 inches into a foot, youhave, you know, I don't know how
(18:36):
many feet into a mile, andwhatnot, and so on and so forth,
where I was shocked to rememberthat grams is actually a metric
measurement.
There's one gram, there's athousand grams in a kilogram,
there's a, and so on and soforth.
Everything is in tens in ourmetric system.
So it was quite interestinggram, there's a thousand grams
in a kilogram, there's a, and soon and so forth.
Everything is in tens in ourmetric system.
So it was quite, um, quiteshocking and surprising to me
(18:59):
when I realized which I shouldhave known better that there was
no, there's no smaller weightmeasurement than an ounce, which
is mind boggling boggling to me, um, that you Americans have,
you know, I guess it's it'spoint, or it's nine, 30 seconds
of an ounce, like.
Come over to the metric system.
(19:20):
We have cookies and commonsense.
That's enough of my rant for usmeasurement.
We have lost G throughout allthis, which I'm very sad because
G is not a mathematician wizardand I think he would have
rather enjoyed the conversationabout that.
So until we get him back, I'mnot going to waste his time on
(19:41):
an episode, because we are on abit of a time crunch.
Um, one thing we wanted to talkabout today and I guess it's
going to be a monologue at thispoint is crash rap.
We are always looking at newways to I don't want to say
capitalize, because it makes itsound like we're trying to take
advantage of a situation, buttowing companies are always
(20:02):
looking at, you know, extraprofit centers within the
services they provide.
Right, we have seen it chargingfor skates.
I've been a big believer ofthat.
If you've got to use specialtyequipment, skates go jacks.
Um, you know, there's all kindsof little things that you can
use to charge for them.
The one thing that I think a lotof people um should really
(20:23):
consider a look into is crashwrap.
Crash wrap is a thick plasticlike a saran wrap that you would
put over your Tupperwarecontainers or your lunches
before throwing them in themicrowave or I don't know if you
can really put saran wrap inthe microwave, but that kind of
idea, like a cling wrap,specifically meant for vehicles
(20:44):
that have was involved in anaccident and a window is maybe
put down and the firefight, the,the fire department,
disconnected the battery.
Um, maybe the window wasdamaged and and shattered during
an accident.
Whatever the case may be, andthat vehicle arrives in your
(21:08):
impound with the window down,exposed to the elements.
One of the easiest ways and sofar, knock on wood, we've had
good luck getting paid on it isputting on crash wrap on the
windows.
Right, Because, as an insurancecompany who's looking to buy a
car, even if it's totaled, theyare going to send this vehicle
(21:29):
to auction.
Welcome back G.
They are going to send thisvehicle to auction.
Welcome back G.
They are going to send thisvehicle to auction.
Now, there's only certaincomponents of the vehicle that
are still in sellable orreusable state that are going to
drive up the price of thisvehicle at auction, one being a
full leather interior, possibly,or any interior pieces, for
that sense.
Right, adding crash wrap to awindow is going to protect the
(21:52):
vehicle from the elements.
Even if it's an impound ofsorts with a customer, it's
going to, they're going toappreciate it because the
interior of the car isn'tgetting soaked and destroyed.
Let's say it's something for animpaired or or some sort of HTA,
you know, or criminal impact.
That wasn't an accident and youcan charge for it.
(22:12):
Like we have a standardpractice.
It's 25 per window and Ipromise you, if you charge 25
per window, the role will morethan pay for itself and and it's
and it's an like it's really anon-negotiable fee.
It's not some oh well, can youknock off that?
No, because it's a, it's aproduct.
It's shown right there in thephoto that we have.
It is.
You show them that and you golook, we just protected the
(22:34):
interior of your vehicle.
It's a perfect application ofcrash wrap and it's sticky as
hell.
It's comes a little cutter tool.
You need the cutter tool or aknife of sorts, because it'll.
Speaker 1 (22:44):
Yeah, it's so it's pretty much like cellophane, but
for car windows and actuallysticky yeah, it's like a saran
wrap.
Speaker 2 (22:49):
It's like a thick, thick, uh saran wrap, and you
can use it in all kinds ofdifferent applications and will
that stay on the car whileyou're going down the road?
99, I believe so I've nevertried normally like we just do
it to protect the vehicle whileit's in our well, no, I'm
thinking like for local policedepartments.
Speaker 1 (23:05):
If they're like sealing up a vehicle that's got
a smash window, would this besomething they could potentially
use to help seal up the vehicle?
Speaker 2 (23:12):
Oh, yeah, 100%.
You can tow it down the roadlike that and it's not coming
off.
It is.
It's sticky, it doesn't leaveany residue or anything.
It's called crash wrap.
There was another name I foundfor it, called accident wrap or
something like that, but it'ssomething that, like I said, any
impound with a broken windowit's a good customer service
(23:34):
thing and it's it's a way tomake a couple extra bucks on
your bill.
That without being a, you know,labeled as a crook or a
criminal or any of that.
So what happened with yourinternet?
Speaker 1 (23:45):
you missed our us unit of measurements yeah, I had
no idea where you're going withthat other than the pounds,
like I had no idea where you.
Speaker 2 (23:52):
Okay, well you can watch back the episode after
later when you're editing it andfigure it out.
I think you'll rather enjoy itokay, um no.
Speaker 1 (24:00):
So I I've got the new starlink modem and I checked it
and I checked the connections.
I opened up the app on my phone, which is normally a very
user-friendly app and this isn'ta self-promotion to fucking
Starlink.
But if the internet goes downthe app is useless If you can't
connect to your Starlink becausethe router went down.
(24:23):
The app gives you noinformation, which is kind of
what you'd think.
But when you turn to the app,for hey, my internet's not
fucking working.
Can you give me some insights?
But no, apparently the routerjust lost connection to the
satellite for 35, 45 seconds,and then it takes its time to
(24:44):
reboot.
Speaker 2 (24:45):
There was an asteroid that went by.
That had to be it.
Speaker 1 (24:47):
Probably.
Maybe one of the satellites gotblown out of the sky.
Who knows?
Speaker 2 (24:51):
There you go.
Speaker 1 (24:52):
Elon didn't pay a satellite bill no, that's why
this thing was like did the?
I'm pretty sure there's alwaysmoney in that account that the
bill gets paid for did they knowlike this motherfucker is gonna
start recording a podcast at 7pm for 6 30 pm.
We'll cut off his internet.
Speaker 2 (25:09):
Made recording the girlfriend probably maxed out
the credit card that's used topay the Starlink bill.
Speaker 3 (25:14):
Damn it.
Speaker 2 (25:18):
That's why she's got that number.
Speaker 1 (25:20):
Now we know she actually just bought a kayak.
She went to one of those CostcoCostco, not a regular Costco,
but like a bulk, like an evenbulkier bulk Costco.
I can't remember.
Speaker 2 (25:34):
Yeah, I don't know what it's called.
It's the best definition of aCostco I've ever heard in my
life.
I cost it.
She went to the Costco ofCostco.
Speaker 1 (25:41):
Yes, like there's no food, but like big ticket items.
Speaker 2 (25:45):
Okay, and she found you gotta buy seven kayaks.
Speaker 1 (25:49):
She found this kayak for like $330.
And she's been wanting a kayakfor like three years now and
most of them are in the $600plus range.
So she called her dad with atrailer to go pick it up and
instead of putting it on his,she's got a Jeep Strap it to the
roof.
She was scared she was doing 70on the way home Because it
ended up being strapped onto thetop of her Jeep.
(26:10):
Her dad came and helped herstrap it up and this is she goes
shopping like an hour, an hourand a half away from where we
live to be closer to her family,so she can go out with her
niece and nephew and everythinglike that.
So her dad was definitelycloser than I was, but she was
doing like 10 under the wholeway coming home with it on the
(26:31):
roof of her jeep.
Speaker 2 (26:32):
I had a customer lost a kayak on the highway the
other day, actually with her,with her roof rack.
She had a roof rack for it.
That's why they wouldn't lether reload it, because it was on
like an overpass with noshoulder and, uh yeah, lost the
whole rack and everything.
So, speaking of losing partsoff your tow truck, he brought
this wonderful video for us toenjoy.
So here, enjoy.
It is a vehicle on dolliesgoing down the highway being
(27:03):
towed by a wrecker with somesort of tire failure.
Two lanes over is a highwaypatrol, which is ironic.
They're pacing each other twolanes away and you see the tire
lock up the mark and all of asudden the dollies explode.
You see dolly bars.
You see dolly truck bouncingacross the highway.
Doesn't look like anything endsup in oncoming traffic or or
(27:23):
the whatnot, but car runs over adolly bar for sure.
See another one laying in thehighway.
Yeah, um, what a terrible placeto have a dolly failure thank
christ that operator didn't runhis bluetooth chains that day
yeah, well, he might have now.
He might have the pans, mighthave still just held it I doubt
(27:43):
it, man hold yeah, I think itwould.
I think you'd have more luckthat it would pop out if you'd
stopped and tried to pull.
But when it hit the road and itwas like that, they just
started dragging right away.
Yeah, I think so, but we'llnever know.
We'll never find this driver.
But man, how are you notlooking back in your mirrors
(28:06):
when I'm dollying?
I was constantly checking thosedolly tires.
Speaker 1 (28:10):
There's plumes of smoke coming from the tires,
Regardless if you can see thedolly tires or not.
You see the plume of smokecoming out and you're like, oh,
that's me.
I should probably pull overimmediately.
Speaker 2 (28:23):
I remember being on certain roads and you would get
a little bit of dust off theroad that would come up and I
would start to worry.
Speaker 1 (28:33):
Yeah.
Speaker 2 (28:34):
And so now you're like you have to see that in
your mirror.
Speaker 1 (28:41):
There had to be some sort of failure with those
dollies or either operator erroror failure, because when the
video starts, the camber on thepasture side dollies that we can
see in this video.
They're at like a 45 degreeangle going down the road,
already smoking by the time thevideo even starts.
Speaker 2 (28:58):
Yeah, so this guy had a failure.
Obviously, it's a reminder tocheck your mirrors.
Um, what's so?
The story that I said I wantthis reminds me of something.
It's that it's the part wherethe car runs over the dolly bar.
Oh, you can tell.
This is your video and yourinternet must be there.
We go, it's moved out.
Um, so it's when the car hitsthe dolly bar.
(29:22):
So years ago the company Iworked for I wasn't even there
at the time they had a, um, oneof the tow trucks, I believe,
lost a receiver, like on this,like one of the slides on your
wheel lift yeah might have beenthat, or it was a receiver for a
heavy, I can't remember what itwas Lost, one fell off the
truck, went to social media.
(29:43):
Hey, if anyone finds the youknow this receiver, if you get a
turn, that'd be great.
So guy reaches out a couple ofdays later.
Yeah I, um, I found it, like.
I found your receiver.
Oh, found it.
I found your receiver.
Oh, great, no problem, you wantto come bring it to us?
Sure, no problem, as soon asyou pay for my oil pan that it
took out.
Sure enough, it took out hisoil pan.
(30:08):
It took out a bunch of stuff onhis car.
He had hit it in the road.
Without us posting looking forthis thing, he would have had no
idea.
Yeah, um, so we ended up havingto pay for the damn.
It would have been cheaper tobuy a new, whatever it was,
whatever receiver, um, butanyways, it ended up costing
(30:33):
more.
So, uh, yeah, it's, uh, one ofthose things, man, stuff.
Speaker 1 (30:38):
Falling off your tow truck and getting hit by a car
is never a good day no, I'veworked with companies before
where they've lost wheel gridsright off the back of the tow
truck because they didn't eitherflick the cam lock or they.
If the cam locks don't work onthat particular truck, they
don't bungee, cord them back in,because you're like, oh it's
stiff, it's.
I haven't greased the wheelgrids and I don't know how long,
(30:58):
and then they're hard to pullout.
They won't come off on goingdown the road yeah until they do
yeah, until you hit a bump theright way, and then you get to
your next toll call and you'reshit out of luck and jolly well
fucked, unless you can fork itbecause you don't have the
equipment to do your job anymore.
Speaker 2 (31:15):
Yeah, it's never a fun time sorry, I'm trying to
work on a.
I have a work thing at the sametime going on, um.
So, speaking of bad days forbusinesses, you seem to have
another video that I actuallyhaven't seen yet.
Speaker 1 (31:29):
Oh yes, if you wanted to get into that so I was
scrolling on my quest to findcontent for today.
I was scrolling the good oldtoe talk on Facebook and I kept
seeing posts for this FBI raidon some towing company.
And I was very confused aboutit, because the posts that I
keep seeing is like oh, there'sno information.
(31:50):
But I tracked down a videothat'll play for you here now
with audio.
I think it's from NBC and I'lljust shut up so you can listen
to this video, in case you'renot actually watching us over on
the youtube side of things.
Speaker 3 (32:02):
All right fbi agents in swat gear raided a san
francisco tow company thursdayand arrested its operator and
another woman.
Jose vicente vadillo andjessica elizabeth najarro were
charged with money laundering,as well as a mail wire and
insurance.
Fraudents carrying assaultrifles made their way into the
specialty towing office onOakdale Avenue.
Nbc Bay Area's Sergio Quintanaspoke to people in the area,
(32:25):
including Maria Vasquez, whodescribed what happened Thursday
morning.
She said agents used bullhornsto shout orders to people inside
.
Speaker 1 (32:33):
Guys with assault rifles on the roof of cars.
Speaker 3 (32:37):
What'd you think of that?
A little bit scary.
San Francisco city leaders saythey're well aware of specialty
towing.
Police opened an investigationback in March when this video
went viral showing a specialtytow truck trying to latch onto a
car in the middle of the streetwhile people were still inside.
Badillo and Nahado arescheduled to be in court on
Monday.
We'll have the latest on thisinvestigation on NBCBayAreacom.
Speaker 2 (33:00):
So money laundering is that what they're?
Yeah?
Speaker 1 (33:04):
Yeah, they said money laundering and something else.
Speaker 3 (33:06):
I'll just Rifles made their way into the specialty
towing office on Oakdale Avenue.
Nbc Bay Area's Sergio Quintanaspoke to people in the area,
including Maria Vasquez andJessica Elizabeth Najarro were
charged with money laundering,as well as a mail wire and
insurance fraud okay.
Speaker 2 (33:23):
So they're definitely like accident.
Like this is a sketchy.
This is a toronto tow company.
Yeah, this is what to see itwas created for.
Yeah, but man, you guys don'tmess around like us, we have
officers going, we're gonna needto look in your yard.
You guys are like swag, getdown.
Speaker 1 (33:38):
Yeah well, I think it's different.
If you're doing like a raid,you're going in to get all their
files and everything and youneed the element of surprising
right and being in the glory usof a, you need to come in pretty
heavy because you don't knowwhat they've got in that
building well, they're probablyarmed on the other side of it.
Speaker 2 (33:57):
Yeah, so no, that is uh.
Speaker 1 (34:01):
Yeah, that is wild, um that just makes the industry
look amazing, guys, thank you,thank you.
Let me give you a big pob goodjob, good job, good job where?
Speaker 2 (34:17):
uh, san francisco, okay, so it's in california,
right, san francisco's incalifornia.
I got shit on by somebody thatapparently from last week's
episode um louisiana and georgianowhere close to each other
they're, I listen, they're bothsouth of the canadian border, so
they got to be close yeah, youcan drive for 25 hours and still
(34:39):
be in the same province up herein the good old canadia.
Yeah exactly yeah so um so yeah,they're all relatively close.
Yeah, I did like a 10 hourdrive and I went through like
four states.
Like what the hell?
Um, but yeah, I know itabsolutely looks terrible.
Um, the towing industry, andI'm sure I never seen that video
of them in the road.
(35:02):
The car is backing up andthey've got the self-loader and
they're trying to to back up andcatch up to them.
Like that didn't look goodeither.
Speaker 1 (35:10):
Yeah, like a main intersection in town um one of
the other videos that I watchedwas apparently that company.
They couldn't specify if it'sthat company or not.
They pulled their operatinglicense because of some shady
shit, but they didn't know if itwas the actual company in the
video, because specialty towingis a very common thing to have
(35:30):
in someone's name specialtytowing oh really, um, apparently
that's what this guy was saying.
He's like some mayor orwhatever.
Speaker 2 (35:38):
But yeah, that was A towing A action, a, b towing A,
like they're just yeah, you wantthe first letter, you want the
first spot in the phone bookback in the day is what they did
a lot of theirs for.
Speaker 1 (35:50):
But apparently they pulled their operating license
for that area and that's wherethis video was taken.
So that was adding insult toinjury of upon reckless
reversing trying to hook up to acar in an intersection with two
other people in the same carthat you're trying to hook up
like.
Speaker 2 (36:10):
That's just stupid there is so many more companies
that make the industry look badthan companies that make the
industry look good, and theproblem is is that the companies
that make the industry lookgood don't get recognition for
it.
Right, they don't.
They did for a while.
We have TV shows about it Lookgreat.
(36:31):
There still is some companiesthat are making it look good,
but for the most part, this iswhat people see.
Speaker 1 (36:42):
It's uh, yeah, it's a real big I got a, I got another
good thing for you and we'rejust banging through topics here
.
Um, we had a comment left onthe last video from jesse and uh
, what about the?
triple a roadside photos andsomething no, I think he was cut
or a follow-up from that onefrom previous episode.
He says my company I work forprotects our identities by.
(37:06):
Every guy has their nickname.
Even the three-letter roadsideknows us by them.
Like, my name is the joker andI have jokers all over my truck.
And the other guy's nickname iswoody from toy story and
another guy's name is littledevil, just little devil l-i-l.
And the other guy's name is 007for james bond and, to tell you
(37:29):
the truth, it helps to bringthe gang closer together.
Even the bosses have theirnicknames, even though my boss's
name is on the trucks.
Now I'm kind of picking up fromthat comment that they have
those nicknames even though myboss's name is on the trucks.
Now I'm kind of picking up fromthat comment that they have
those nicknames on the side ofthe door yeah, I like that's
what I'm kind of getting to.
Speaker 2 (37:46):
I I like the idea.
I've always said, um, I wantedto work recently with our guys
and it's something I still wantto look into about.
I don't like putting a driver'sname on a door, whether it's a
first name or whether it's anickname, I don't know what it
is but I find it just leads to acertain sense of entitlement.
Speaker 1 (38:04):
That's my truck.
Why were you in my truck?
Speaker 2 (38:07):
Exactly, I already have that problem and their
names aren't on the doors.
Yeah Right, at the end of theday they're company trucks and
when the company needs them forsomething, use them, like you
know.
But I like the idea of thedriver getting to name their
truck.
Like, when a new truck comes in, the driver that is assigned to
that gets to nickname thattruck and that nickname stays
(38:28):
with that truck until it'seventually replaced, right?
So if you know, uh, what wasthe stories back when of?
Uh, the king of the queen ofhearts and the driver, the truck
, was known as the queen of thehearts, cause queen of hearts,
cause he was the ace behind thewheel.
Um, like, like things like that, like the mistress, the, like,
all those things.
I'm all for that.
The truck gets a nickname andthe the nickname stays with it.
(38:52):
That I'm uh, I'm all for.
Um, the nicknames now are justunit numbers, right.
Two, three, two, two, two, four, um, so there's not as much.
Member.
We had a truck where we got to,like, we got to pick our numbers
, right, when we worked together.
We got to if that, if you weregetting a new truck, you got to
pick its unit number, which is afrom a company standpoint, that
(39:12):
I look at now is a terribleidea.
Like you want your unit numbersin sequence, yeah, um, so you
know, we had one driver and itwas the year, the model year and
then the number, the unitnumber they got to pick and we
had an employee, an employee whothey went it was 20-86 and when
he quit, got fired I don'tremember how he left.
(39:34):
The owners went, changed theunit to like 20-8 because they
obviously it wasn't on goodterms and they said we're not
keeping the number that he gaveit on there, which is just again
a paperwork nightmare whenyou're trying to what was that?
truck eight I think I was truckeight.
Speaker 1 (39:50):
Yeah, okay, yeah, yeah, yeah, that was truck eight
was a good truck truck.
Speaker 2 (39:54):
eight was a great truck, um, and same one when I
bought, yeah, yeah like.
Speaker 1 (39:57):
That company had unit 4, unit 6, unit 8, and then it
jumped to like 7, 22, 55, and 77.
Speaker 3 (40:06):
55, yeah 77, yeah.
Speaker 1 (40:08):
Like just all over the board.
Speaker 2 (40:09):
Because I remember mine it was.
They asked me what do you wantto number it?
And I said I don't care, and itwas the first truck that the
new owner had bought after hisdad died.
Right, because every other onehis dad had bought.
And so I knew, and his number,I think, was seven.
His thing was always seven,with all of his, you know,
sports or whatever.
So I was like I don't know,want to call it seven.
(40:30):
We already had 77, which wastaken up, you know, want to call
it seven?
Sure, okay, cool, call it seven, sure, okay, cool.
So I don't care about it.
We already had a truck, eight.
Speaker 1 (40:46):
So yeah, exactly it made sense in the sequence like
I wasn't gonna go like 37 yeah,or like 36, like some random
number.
Speaker 2 (40:49):
That only means anything to you.
Yeah, exactly, so.
No, I like the idea ofnicknames.
Um, I, I like the idea ofnicknames among staff.
Right, I do have one that Irefuse to call it um.
He had a nickname, um for anincident that happened at a
christmas party, uh, where he,uh, you know, chucked a lot of
cookies everywhere.
Um, and I refuse to call himthat yep um, but I do because
(41:12):
it's also named after a famousdisney um character who breaks a
lot of stuff.
Um, so whenever I do call himthat, it's normally after
something has been damaged andwe call him wreck it.
Um.
So yeah, I like the nicknameidea.
It does build a good uh, youknow, morale and have fun among
the guys and everything else.
Um, I don't like the idea ofputting the name on the truck.
(41:35):
I've always kind of beenagainst that.
The company name is what goeson the truck, a nickname for it
mall for, but it's just acertain entitlement thing.
I've ran into it too many times.
Speaker 1 (41:44):
That's my truck I've been in the situation where I'm
showing up somewhere in a truckthat has someone's name on the
door that's not my own and like,oh hey, bob, it's like I'm not
bob.
Well, it says bob, sorry, it'shis truck, I'm just driving it
today.
Yeah yeah, conversation thatyou don't need to have yeah, I
(42:05):
just don't like it.
Speaker 2 (42:06):
I don't know what it is.
I, I uh, I really I don't know.
I've never liked the names onthe doors no I've never had my
name on the door.
Maybe that's why, maybe I'mbitter.
Someone will be out theresaying that.
Speaker 1 (42:15):
Well, the only reason he doesn't like it if your
company is set up to where thatdriver is in that truck 12 out
of 14 days every two weeks, andthere's a 0.01 chance someone
else is going to have to drivethat truck for the life of the
truck, sure put that guy's nameon the door.
Maybe it'll make him take alittle bit more pride of the
(42:36):
truck.
But yeah, apples to oranges, Idon't think a little name on the
side of the door is reallygoing to make that operator take
any more pride of that truck,to pair to what he's already
going to.
Speaker 2 (42:48):
Well, yeah, exactly Because he's already you know,
like that's already his assignedtruck.
Whatever the case may be, likehe's already taking pride in it,
it's not going to do anything.
Speaker 1 (42:56):
If he's going to be living out of that truck
basically which a lot ofoperators do he's going to be
taking care of that truckregardless, unless he's just not
that type of guy to really givea shit which, which those guys
absolutely do exist.
Speaker 2 (43:09):
Yeah absolutely do exist.
So, no, it's a.
I don't know.
I think I feel like we kind ofgot a little bit all over the
place today.
Um, you know from everythingfrom FBI raids to dollies
falling apart, to credit cards.
Should you keep them on yourphone?
Um, and kayaks and crash, rapand us measure units of
(43:30):
measurement.
You guys are really pooched inon that one.
Um, don't forget, guys comingup.
Speaker 1 (43:36):
Americans will measure anything with any sort
of measurement device beforethey use the metric system.
I don't know like six chickenslong.
Speaker 2 (43:45):
Yeah, yeah, yeah, it's 72 bald Eagles.
Yeah, um, yeah, I know ahundred percent they will.
Just the metric system to themand until until they use the
metric system.
I've met Americans that havelike, once they get an
understanding of the metricsystem, they're like this makes
sense.
Water freezes at zero, it boilsat a hundred.
It makes sense.
Speaker 1 (44:07):
But that's what they say.
Metric is how water feels.
Fahrenheit is how people feel,like a hundred and fair, and a
Fahrenheit is fucking hot, right, fair enough.
And anything below 50 isgetting kind of hot Right, fair
enough.
And anything below 50 isgetting kind of chilly Right.
Speaker 2 (44:23):
Okay, so that's where they.
You've got more deviation.
That's such a bullshit way toprove their logic, but I guess.
Speaker 1 (44:28):
Well, it's what I've heard, right, and I personally
most Canadians use a lot ofin-between Like how tall am I?
I'm six feet, six foot, I don'tknow.
I think that's like 180centimeters, but that's just
weird to fucking say yeah, no,100 percent.
Speaker 2 (44:44):
Uh, how much do you weigh?
Speaker 1 (44:45):
it's in pounds, right , but how fast do you drive?
Speaker 2 (44:48):
well, you, we use kilometers, miles per hour,
interchangeably a lot, but theymean completely different things
but pounds, pounds and kgs isone that we is easy enough to
convert if you actually startusing it.
Yeah, um, right, like they'revery the 2.2 is very easy on
those.
But no, it's like, yeah, theyhave just weird me, it's that
(45:11):
it's this many in this, likegrant, like weights, especially
right, it's tens or something,hundreds or something, thousands
or something.
Like it's just all in zeroswhere you get me, and it's like
you know 30, yeah, it's just.
Yeah, it's how many yards and afeet meter, I don't know.
Anyways, um, that being said,don't?
Speaker 1 (45:30):
forget into the moon.
No, the, the imperial system,has been to the moon.
Speaker 2 (45:35):
All right, fair enough um, don't forget coming
up on august 20, because I keepforgetting it 25th, 6 pm,
eastern 7 3 pm on the west coastwe will be doing our 150th live
episode.
Um, you'll find it over onyoutube as well as facebook.
Be sure to join us for that.
And if you plan on attendingthe 2024 professional Towing
(45:57):
Association of Ontario's TowShow being held in Cambridge or
Kitchener had Bingman's inSeptember do not forget to get
your pre-order in for yourt-shirt if you would like to
purchase one from the show.
August 16th is the deadline andthen we will be closing the
pre-order and we may bring acouple extras with us, but there
is no guarantee we will haveyour size or any left by the
(46:20):
time you get there.
So, um, be sure to check outthe live.
We'll see you again next weekand take care toodles.
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