The Triple Win by Second Nature

The Triple Win by Second Nature

The Triple Win podcast uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their owners, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.

Episodes

December 2, 2021 47 min

Actively growing your professional property management company means having to scale a workforce to keep up with demand. But trying to find the right person for the job, and keeping them long-term, is harder than ever.

 

In this Triple Win Deep Dive, we talk with Pete Neubig. Pete is the co-founder and CEO of VPM Solutions, an online platform that connects the real estate industry with virtual team members across the globe. Pete ...

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We are so grateful at Second Nature for each and every one of you in the SFR industry. We hope you enjoy this special message from Andrew Smallwood, host of the Triple Win Podcast.

 

Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb

 

Stay up to date on events and resources at https://bit.ly/rbp-home

 

Be sure to follow The Triple Win by Second Nature and never miss an episode!

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Property managers want to create freedom and autonomy in their lives, but it can be hard because they are always on the clock and always on call.

 

In this PM XChange Masterclass recording, Andrew talks with the bestselling author Justin Donald to bring you his strategies and proven approach to lifestyle investing. 

 

Entrepreneur Magazine calls Justin Donald the “Warren Buffett of Lifestyle Investing.” He’s a master of low-ris...

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November 11, 2021 56 min

Ancillary income is a growing trend but many property managers worry about the additional workload and pushback. In this episode, Andrew talks with an all-star panel during a 2020 IMN conference event as they cover ways how to add value through resident experience. We hope this episode helps you think big about what you can do with resident experience in the coming year. 

 

To see what other professional property managers are doi...

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The snowball effect of new innovation in prop-tech has changed the landscape of traditional property management. Resident relationships have transformed with the changing industry, but how do we continue to provide the best experience for residents and owners??

Vincent Deorio of Atlas Real Estate shares a new take on elevating the resident experience with their innovative resident programs. Listen to see how you can also make a po...

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How can you shift the conversation with investors to be a more positive experience while also highlighting the effort and strategy that goes into your property management style?

 

In this recording from PMLX 2021, Deb Newell (Executive Real Estate Consultant at Real-Time Consulting Services), Bryan Jenkins (Master Property Manager, Principal Broker at AHI Properties), and Karen Jordan (Property Manager & Realtor at HBR Rental...

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With all the talk of new tech and innovation in the professional property management world, it can feel a little overwhelming. With so much changing at such a rapid pace, you might be wondering where best to focus your efforts in order to achieve the greatest results. In this recording from PMLX 2021, Thad Tarkington, CEO and Co-Founder of Second Nature, and host Andrew Smallwood talk about The Future of Resident Experience. Liste...

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October 13, 2021 38 min

Labor shortages are straining industries all around the US, and property management is certainly one place that has felt the squeeze that's created. The cliche that was made popular back in March 2020 still rings true. We are in “unprecedented times.” Now, more than ever, it is critical for the property manager to know how and when to pivot their strategy in order to ensure consistent success and growth in the long term.

 

In...

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Professional property managers want to create great experiences for residents, investors, and their teams. They also want the profit rewards that go along with it. But experience design and innovation is hard and requires a skill set that is distinct from real estate knowledge and expertise.

 

In this Bonus PMLX Masterclass, Andrew talks with Joe Pine, author of the bestseller “The Experience Economy” and the world’s leading auth...

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The PM industry is evolving faster than ever. During this time of rapid change, do you know how to get your team to embrace big, bold change? 

 

In this PMLX 2021 panel discussion led by Bob Hansen of Second Nature, the team at PURE PM shares how their rapidly growing company is poised for change. Listen as Michael Catalano, Jennifer Newton, and Jennifer Stoops share how they’ve truly learned to love change, get team buy-in, and ...

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Managing a professional property management business in today’s climate is full of uncertainty. Property managers are dealing with unprecedented challenges to an already complicated business, and some may feel like they just can’t get ahead. But did you know there are certain trends and strategies proven to help you plan for the future of Property Management?  

 

In this PMLX 2021 panel recording, Randall Henderson (VP at Propert...

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Soak up the practical advice in this Deep Dive conversation with Bryan Jenkins and Jonathan Cook of AHI Properties. Learn all about property management best practices like proactive management, tips for optimal communication with investors, the differences between the accidental landlord, the intentional investor, and the institutional investor, and how and why you should identify your ideal customer.

 

Those hot wing pictures of...

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In this episode, we are joined by THE master negotiator, author, and founder of the Black Swan Group - Chris Voss. He’s the former lead crisis negotiator for the NY City division of the FBI and was the lead international kidnapping negotiator for the FBI. He’s also taught business negotiation at USC, Georgetown, and Harvard Business Schools. We hope you enjoy this recording from PMLX 2021.

To learn more about Chris Voss, and sig...

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Have you ever thought about how the everyday processes of your PMC could be improved and streamlined? Or how to keep good, qualified employees on the payroll? 

 

This Deep Dive episode features Peter Lohmann, the Founder & CEO of RL Property Management. We learn how Peter’s background in engineering helps him be a more efficient property manager, and how he’s tackling his own employee staffing shortages and reducing turnover....

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One of our highest-rated discussions from PMLX 2020 was the Future of Property Management Panel. Andrew Smallwood spoke with some of our all-time favorite industry-leading executives: Jennifer Stoops (Executive VP of Park Avenue Properties), Doug Brien (CEO and Co-Founder at Mynd Property Management), and Andrew Propst (CEO at HomeRiver Group). In this episode, you’ll learn all about how automation is at the forefront of the SFR PM...

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Every property manager wants to build a successful, profitable business while also creating personal wealth, but many are stuck in a money trap and don't even realize it.

 

​During this episode, Andrew talks with David Osborn, the entrepreneur, real estate investor, speaker, author, world traveler, wealth-building mentor, and proud father. Listen as David shares his personal goal-setting exercises, life experiences, and philo...

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We’re getting hyped for PMLX on August 24, 2021, and are excited to share another BONUS episode from last year’s PMLX event with Susan Scott, the bestselling author of Fierce Conversations. 

Property managers have dozens of conversations every day, but are those conversations effective? Are they positively affecting your relationships? During this episode, Susan Scott breaks down what she means when she says, “the conversation IS ...

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If you're on the fence about signing up for PMLX on August 24th, you need to listen to this The Triple Win BONUS episode. In 2020, our PMLX keynote speaker was "The Godfather of Category Design" Christopher Lochhead. He's got the #1 marketing podcast on iTunes, and he's the bestselling author of Play Bigger and Niche Down. Christopher took time to talk with Jon Berghoff, founder of the XCHANGE Approach, to disc...

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In this episode, Andrew talks with Phil Vera, CEO of Auben Realty. Join us as we learn about the philosophy and non-traditional ways Phil does business including the effective Pod system (hint: it’s a triple win), the different roles he has on his team, and how Auben Realty optimizes trust while building relationships with residents.

Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxc...

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Sue Hawkes is a bestselling author, Certified EOS Implementer®, and an XCHANGE practitioner. In this episode, she shares the insight and wisdom geared toward unlocking your company's energy, wisdom, and potential by using best practices and innovative leadership that she’s shared with others for over 30 years.

Links mentioned in this episode: 

https://www.sayyess.com

https://www.eosworldwide.com

 

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