The TRUST Show

The TRUST Show

Welcome to The Trust Show. I’m your host, Yoram Solomon, researcher of trust, and the author of the book of trust. In this educational podcast, I will challenge you to think differently about trust, through the 8 laws of trust and the 6 components of trustworthiness. I will share my own stories, experiences of others, trust research, and sometimes, reflect on a news item. And through those, I will show you how to build trust, be trusted, and know who to trust.

Episodes

January 23, 2022 24 min

This is the second part of this two-part episode on accountability. 

The Merriam-Webster dictionary defines accountability as “an obligation or willingness to accept responsibility or to account for one's actions.” In my research, I found a very strong link between trust and accountability. Like any trust relationship, this one, too, is reciprocal. If you behave in an accountable way, I will trust you, I will give you autonomy...

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The Merriam-Webster dictionary defines accountability as “an obligation or willingness to accept responsibility or to account for one's actions.” In my research, I found a very strong link between trust and accountability. Like any trust relationship, this one, too, is reciprocal. If you behave in an accountable way, I will trust you, I will give you autonomy because I trust you not to abuse it, and you will then trust me, and ...

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It’s that time of the year, and we set our new year resolutions. But, before you set your new year resolutions, let me ask you one question: did YOU achieve LAST year’s resolution? I found a statistic that showed that 35% of people kept ALL their 2020 resolutions. That’s not bad! 49% kept some, and 16% kept none. So, what’s the secret to achieving your new year's resolutions? In this episode, I will focus on resolutions that in...

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January 2, 2022 25 min

A very famous speaker was procrastinating until the last minute on writing his speech. In fact, he went on stage without the entire speech. He was a procrastinator. Then, on stage, he added four more words to it. He decided to start with the words: "I have a dream..."

We typically look at procrastination in a negative context. But, is it all bad? In this episode, I will first show both the negative and positive aspects of ...

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After covering the entire Trust Habits process, this final episode of the 3rd season will answer the question, "what's next?" What should you do once you are more trusted in a specific relationship in a specific context? How do you extend this new habit? This episode will propose how to increase your trustworthiness in the eyes of the same person further, how to be trusted in the same relationship doing more things, and...

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The first 6 steps of the process helped you identify a relationship, what you are doing that's holding you back from being more trusted in that relationship, identify a new habit that will help you be more trusted, and helped you refine and clarify that habit, making it stick, and appoint an accountability partner that will help you achieve your goal. You could have done all of that without leaving your chair, and you could hav...

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In a study, the Association for Training and Development found that by yourself, the probability of achieving a goal you have set for yourself will not exceed 50%. There is one more method we will deploy to help you build the new habit that will make you more trusted: using an accountability partner. In this episode, we will explain why an accountability partner is important, help you decide who would be a good accountability partn...

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It's not enough that you identified the new habit that must replace an old bad habit that was holding you back from being more trusted. The Goldilocks rule states that if it is too easy or too hard, you will not be motivated enough to form this new habit. So, you chose a habit that is right there on the line of being too hard. The previous episode gave you five methods to make it a little easier, or make it "stick." But...

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The last three episodes covered the first four steps in developing a habit that will help you become more trusted. You identified a specific relationship (Step 1), one bad habit you have that's holding you back from being more trusted (Step 2), and one good new habit that will contradict your bad habit (Step 3). In Step 4, you clarified it further and made it a S.M.A.R.T. habit (specific, measurable, achievable, relevant, and t...

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This is the third episode in which I’m taking you through the 7 step process to be more trusted. In the previous episodes, you went through step 1 and identified one relationship you want to be more trusted at, and through step 2, where you identified one bad thing you are doing in that relationship that is holding you back from being more trusted. In this episode, we will go through step 3, and identify one good thing you will do ...
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This is the second episode in which I’m taking you through the 7 step process to be more trusted. In the previous episode, you went through step 1 and identified one relationship you want to be more trusted at. In this episode, you will go through step 2, and identify one bad thing you are doing in that relationship that is holding you back from being more trusted.

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In previous seasons and episodes you learned what trust is, the benefits of it, the costs of not having trust. You learned the 8 laws of trust, and that the building block of trust is your trustworthiness. Then, you learned my 6 component model of what makes a person trustworthy. I even applied it to different situations. Now, it’s time to work on your trustworthiness, using my 7-step process. To some extent, it is similar to losin...

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October 17, 2021 31 min

No leader intentionally wants to kill trustworthiness of their people. But they do it anyway, and often for what they believe are justified reasons. Nevertheless, the outcome is the same: they cause their people to lose their trustworthiness, and as a result, they can’t trust them. This episode will explain WHY it happens in light of the 8 laws of trust and the 6 components of trustworthiness which were covered in seasons one and t...

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Why is trust so important? How does trust contribute to the bottom line? This episode cites a lot of research done by many. It shows the impact of having trust on company performance, on employee attitudes, on employee behaviors, and on project performance. A lot of numbers will be thrown in this episode, that will paint a complete picture. They will show what happens when the level of trust is above average, as well as what happen...

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There are two words that are probably responsible for launching more failed businesses than any other two words in the English language, and possibly in history: Great Job! This episode is more of an opinion, and it’s an opinion about one of my biggest pet peeves, and it is linked directly to trust, the lack of trust, the decline in trustworthiness, and the decline of excellence and exceptionalism. I will be using my trust model to...

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We are bombarded with tv and radio commercials telling us the certain brands are TRUSTED. I always cringe when I hear that. Are they really trusted? Are they worthy of your trust? Says who? This episode will not teach you a new trust law, or a new component of trust, but rather apply those to the trustworthiness of a brand. What you will find in this episode is that there is no one way to be trusted as a brand, and a few mistakes t...

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This is the second part (of 2) to cover the two components that accelerate the impact that positivity has on building trust: time and intimacy. Time is the frequency and length of interactions, and intimacy is the level of communication, and ranges from words-only text and email messages to in-person, face-to-face communications, and even more. In this episode, we focus on the consistency of verbal and non-verbal communications, an...

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The previous episode covered the positivity component of “what you do”. Your positivity sets the direction to whether you build trust or reduce trust during an interaction. This episode is the first part (of two) covering the two components that accelerate the impact that positivity has on building trust: time and intimacy. Time is the frequency and length of interactions, and intimacy is the level of communication, and ranges from...

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The first five episodes of the second season described the three components of the “who you are” group of components of my trustworthiness model: competence, personality compatibility, and symmetry. This episode begins covering the components of the “what you do” during an interaction that will allow you to have an immediate impact on your trustworthiness by the end of the interaction. There are three components in this group: posi...

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This episode is the second of two parts discussing symmetry. This episode focuses on fairness. Fairness showed a strong correlation with trust. We trust people who treat us fairly. But there are different types of fairness. You will hear about fairness exercises, a mistake I made in conducting one of those exercises that led to a major revelation, and about a group of people who demonstrated an extreme position on fairness. You wil...

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