Episode Transcript
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The Uncommon Communicator (00:00):
You
want to talk right down to us
and elane with everybody herecan easily understand what we
got here is a failure tocommunicate.
(00:21):
Welcome to the UncommonCommunicator Podcast, where we
are here to bring enlightenmentto the topic of communication.
Welcome today, especially toepisode 100.
That's correct.
99 other times we have saidthose words.
Welcome to the UncommonCommunicator Podcast, very
similar to that live from NewYork.
(00:43):
It's one of those things thatreally are the hallmark of how
we start our podcast.
Episode 100 brings about a timeof reflection.
It also brings about a time ofgratitude and thanks.
The timing of this just happensto be right around the holiday
of Thanksgiving in the UnitedStates.
I will be going through acouple of things that I'm really
(01:04):
thankful for, but first off, Iwant to celebrate 100 episodes.
We have hit six continents, 44countries, 459 cities.
I'm honored, I am thankful forand humbled by the growth of
this podcast has brought, bothacross the world and also to
(01:24):
myself as well, feeling that youmight be making an impact
somewhere across the world insome little niche.
All I was looking for was toreach one person.
In some cases, that person wasright here.
It was myself Seeing thatgrowth across all of these
countries, all of these cities,has really been inspiring to me
(01:48):
to continue.
And, most of all, even if I wasthe only one who grew from this
and there's a very good chancethat that might even be the case
in some episodes but I'm okaywith that, because I'm the
person that grew from sharingand I want to share that
experience with you.
Now, hitting this episode 100, alittle bit of a reminder what
(02:09):
is an uncommon communicator?
What we started out with is theuncommon communicator is the
individual that has theenlightenment to recognize, in
any situation, whether or notcommunication has occurred.
Now, this has been anotherhallmark of our podcast Is the
idea of enlightenment.
(02:29):
It's really knowing.
Have you ever been around thosepeople who just don't realize
that there's no conversationgoing on here?
Well, it's about recognizing it, but first you got to have that
enlightenment.
The Incommon communicator alsotakes ownership of the
conversation and he or shepossesses the skills to navigate
(02:50):
and facilitate two veryimportant words the conversation
to a mutual understanding.
Hopefully that's exactly whatwe've done for 99 other episodes
and maybe this is the 100thepisode where we're helping you
gain the skills to navigate andfacilitate conversations.
The whole goal is a mutualunderstanding.
You don't have to come to amutual agreement every time, but
(03:11):
if you can mutually understandeach other and each other's
goals and come to that agreement, then you are a much better
communicator than you were whenyou started.
Now, first off, it is thatThanksgiving time season here in
the United States.
What am I grateful for?
First off, those around me thathave inspired me to this point.
(03:32):
Those are folks on LinkedIn.
Those are folks that I've raninto in person, who have
inspired me to get this outthere to talk about
communication.
You would think thatcommunication is easy to find
information about and there is,and that's part of the problem.
It is definitely a huge genrebut we seem to fail at it a lot,
(03:58):
because it is one of the mostchallenging things that we do.
And here at the Incommoncommunicator, we also talk about
having not the keys to yoursuccess, but really the
combination lock, and that's oneof the things that really drive
being an uncommon communicatoris knowing what other people's
combinations are required foryou to be able to unlock that
(04:20):
communication with thoseindividuals.
But I'm inspired by thosearound me and thank you for
those that have inspired me tothis point.
First off, my family.
They have really encouraged andsupported me all the time that
I have spent building this hobbywe'll call it, but really a
passion of mine to share thesetips on communication.
(04:42):
I've grown from it, but they'veallowed me the time to do this
and have encouraged me to do it.
So my family.
I'm grateful for my family.
I'm also thankful and gratefulfor my co-host, brandon Thompson
.
He's currently not workingtogether, but his impact on this
show will carry on.
My guests there will be nameson the show.
(05:02):
Now it's an all pop every guestthat we've had on because
that's a new format that we'veturned to on this show.
I have grown from every one ofthem that I've met, with the
connections that I've meant.
I'll have their names and theircontact information on the show
notes.
But that is where I have feltthe most growth was not just in
(05:23):
the study and the preparationthat we've put into this podcast
, but also in getting to knowand making connections with
people who are communicators.
People are making an impact inthis world.
I have gathered from them theirwisdom and finally, that says
where I end up also is thepersonal growth that I've
(05:44):
achieved.
Both preparing and presenting.
All of these things have reallydeveloped in me skills that I
didn't know that I have, andthat's one of the keys, really,
of learning and being a selfdeveloper and a learner is, yes,
you can listen to it.
Next, you can write it down,but you get to the other steps
of preparing and teaching andsharing.
(06:05):
All of those things willimprove who you are and how you
communicate and how you are inanything that you're looking to
improve on, and also reallymeeting some of the greatest
individuals in this industry.
I want to, I'm grateful forthat growth that I've achieved
from that.
So very grateful, very thankfulthis time of the year Now, one
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of the UC moments it's reallyanother hallmark of our podcast
is the UC moment, the uncommoncommunicator moment, a summation
, and where we are driven onthis is Anytime you're in a
presentation, maybe sometimesfor an hour, hour and a half,
maybe an all-day presentationwhat are you really going to
walk away with?
Are you going to walk away withthe whole set of encyclopedian
(06:53):
knowledge that you're walkingaway from this presentation with
?
No, if you're lucky, and atbest you're going to walk away
with one thing, two things maybeat the most.
So what I like to do at the endof all of our podcasts is, to
sum them up, have the uncommoncommunicator moment.
I've even asked us in meetingsbefore meetings that maybe
weren't all that well presented,that were a little bit
(07:14):
scattered I said, you know, Iraised my hand and I said, hey,
what is one thing, what's themost important thing that we
should walk away with?
Then I've had some of thepresenters really scratch their
head because they hadn't put thetime in to what is the most
important thing that you canleave here with.
And I think that's one of themost important things we need as
communicators is to know that,at the end of the day, people
(07:36):
are going to walk away with onething.
And what is that?
Because I'll guarantee you andI've seen this they don't always
walk away with what you thinkis the most important thing,
unless you're clear on it.
So the UC moment is all aboutsummation, finding out what that
moment is that people can walkaway with, maybe in a word, in a
sentence.
We've been guilty of it and youcan go back and check them
(07:58):
where they were too long, oursummation was too long of it and
we created new ideas.
It's the idea is what are wewalking away with?
So I grabbed six of them out ofall of our episodes, for you
today on this Thanksgiving week,to think about, to maybe put
into play.
Let's jump into it.
First one you know we startedwith a book by Chris Voss called
(08:21):
Never Split the Difference, andthat was the start of our
podcast, because that book andhow we broke down his
negotiation skills were allthings that really had to do
with communication, had to dowith listening.
Now, episode one negotiation isnothing more than communication
with results.
That was episode one.
(08:43):
That was our first summation ofwhat is negotiation.
So remember that.
Do you want communication thathas results?
Yes, is the answer to thatevery single time and really
going through, if you look atthe first nine episodes as we
dive into that book, there'slabels, there's mirrors, there's
the black swan All of thesethings were helping us in being
(09:06):
a good negotiator, which also iscommunicating with results.
So that was really really,really a really fun UC moment.
That was the first one that wereally created in this podcast,
jumping to episode 14 withJoanna Ostrander.
Now, joanna is by far the mostpopular podcast that we had, so
(09:27):
many downloads and so muchresponse that we had from that
episode.
Joanna is a just a genuinelynice, smart individual and she's
in music therapy and she's outreally changing people's lives
People who may have cognitivelearning disorders, cognitive
issues.
She uses music to help themcommunicate and it was just
(09:50):
really a great episode that wehave and I'll put a link to that
in the show notes as well.
You need to check out JoannaOstrander.
We did two part it, which issomething we're not going to do
anymore, but we split it up andthat first one was fantastic.
The second one was just as goodbut didn't get as much results.
But in this first one, this iswhat Joanna said.
(10:10):
She said, whatever net impactshe wants to have, she wants it
to be a positive one.
And we talked about net impactbecause we're all making impacts
all the time Positive, negative.
She wants a positive one, whichis such a humbling way for her
to say this, because she ismaking a huge impact.
(10:32):
With in my mind and what I seefrom her world, there's not that
negative portion of it, butshe's making a great positive
impact on the world.
She also added these wordsfinding your niche and
accomplishing your task, andthat's one of those things when
you look at big, grandiose ideasthey don't have to be huge.
(10:53):
Find your niche, find the onething, find it and accomplish it
.
If you're doing that, you'rebeing successful and you're
being a successful communicator.
In episode 62, we had Dan Fuchetand one of his.
We had him give his summationof it.
His UC moment was this showsome humanity for crying out
(11:15):
loud.
Dan, we thank you for thosewords.
They were a little bit of ashock.
We're like, wow, that isfantastic.
Show humanity for crying outloud, like with the passion.
That is one of the things thatwe need to have in all of our
communications is a sense ofhumanity.
I think if we do that alone,there's going to be a level of
(11:36):
peace and understanding when yourealize that we are all humans,
we all have a level of humanity.
So show some humanity forcrying out loud.
Episode 74 had William Bullockon.
Now, william, I had met onlinethrough LinkedIn connected with
him.
He is a former hostagenegotiator with the UK police
(11:59):
and is just a fun, interestingguy and you have to check out
that episode.
He really tells a story aboutthis and the UC moment was this
empathy can disarm.
Now, what he shared was thisbrilliant story, absolutely
brilliant story of where he usedempathy and it literally had a
(12:20):
guy drop a knife in this verytense, bloody hostage
negotiation, but empathy alonecaused this guy to drop that
knife.
It was jaw dropping.
It's amazing to hear that story, but the idea of using empathy
to disarm was amazing.
(12:43):
The next one is episode 75,decision Fatigue.
It's basically take steps toreduce your decision load.
Seems like a UC moment.
That seems easy, right?
I shared this one because forthis one, I was actually able to
, prior to and after thatepisode, apply the principles
that we talk about and that westudied.
I was able to take it into workand then use the idea of well,
(13:06):
what would you think?
And where I used an opportunityto take my decision load?
Because, as a superintendent, weare making hundreds and
hundreds, maybe a thousanddecisions every single day.
That creates a cognitive load,a decision load, and sometimes
you get to the point of thisdecision load and you're running
out of juice.
You may not be making the bestdecisions because you are
(13:29):
fatigued.
It happens it's a physicalmuscle, but I was able to apply
it and reduce my decision loadon the project and a couple two
things come out of that.
One is you have to be able toreduce your decision load.
But in doing it this is how Ido it.
Somebody comes to me with aproblem and I ask them well,
(13:49):
what do you think we should do?
And then they give you theanswer they already had it A lot
of times.
They do, but they want you tomake it for them.
They give that decision, youagree with them, they go out and
then do it.
Now, when they do that, notonly do they now own that
decision, but you haveencouraged them to make that
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decision and also you've reducedyour cognitive load.
It's a win-win for everybody.
So decision fatigue is takesteps to reduce your decision
load.
That alone has helped me reallyimprove my decision making and
my project managing and myconstruction leading, because
you want to involve and engageand collaborate.
(14:30):
The last one I want to share isepisode 97 with Jesse Hernandez.
At the end of this episode hesays share your story with all
the dirty details.
Now Jesse has called me avulnerability.
Oh, how did he word that I'mbasically sitting on the
sidelines?
I'm a vulnerability amateur.
(14:52):
Those aren't the words that heused, but the idea is share your
stories, get the dirty detailsout there, because what Jesse
has done in sharing his storieshas impacted other people's
lives and we have to know thesestories and share these stories
so that people can grow andlearn from our mistakes.
That's what I learned the mostfrom Jesse in that episode is
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vulnerability isn't always justabout sharing feelings, because
that's the part that probablyworries me the most Diving into
feelings that I don't even knowthat I have yet.
I'm a little worried about that.
But if I'm just sharing thestupid things that I do and it's
helping you to improve, I'llstart at that level of
vulnerability.
So those are six UC moments thatreally stood out for me and
(15:35):
wanting to share them in thistime of Thanksgiving, in this
time of gratefulness for everyone of our listeners.
We've got listeners in the UK.
We have listeners Our numbertwo listener nation is Portugal
and we want to thank Portugal,australia, the United States,
canada.
We have people all over theworld that are listening in and
(15:59):
growing their communication,that are finding enlightenment
and they're finding ownership totheir conversations and to
their communications.
So the UC moment for today, forthis episode, is really take
some time this year to writedown your gratitudes, your
thanks, and you'll be surprisedat where it brings you.
(16:20):
That's all I got for today.
See you, bye, vreastwoodcom.