In this episode of the ControlUp podcast, hosts Jeff Johnson and Eugenia Schipelliti delve into the topic of alerts within ControlUp for desktops, highlighting their importance and surprisingly low adoption rate among users. The discussion emphasizes the benefits of utilizing alerts to proactively identify and resolve issues, automate troubleshooting processes, and ultimately improve the digital experience for all users. The hosts also explain the ease of setting up alerts, particularly with the convenient "bell" feature, and touch upon advanced capabilities like automated remediation and integration with service management tools.
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