The UX Consultants Lounge
This is the place for UX Consultants to gather, share stories, and learn more from one another. I’m Kyle Soucy, your host and a long-time Independent UX Research Consultant. Whenever I catch up with other consultants, I always learn something new. So, I decided to create a space to do just that and I'm inviting you to join me. Most of my amazing guests are fellow UX consultants, but there will also be special appearances from clients and other people that I think we can learn a great deal from. You can get in on the conversation by submitting your own questions and anonymous stories about consulting to share: https://bit.ly/uxconsultants-question-story Learn more: ⏵ Podcast Website: http://uxconsultantslounge.com ⏵ Podcast Newsletter Sign-Up: https://bit.ly/uxconsultants-newsletter ⏵ Kyle's UX Research Consultancy: http://www.usableinterface.com ⏵ Kyle's Linkedin Profile: https://www.linkedin.com/in/kyle-soucy-a844b4/
Episodes
In this episode, Kyle sits down with two UX industry veterans who are trying something new: Steve Portigal and Justin Dauer have announced a unique collaboration that allows them to work together while maintaining their independent practices.
Steve Portigal has been running Portigal Consulting for over two decades, is the author of "Interviewing Users" and "Doorbells, Danger and Dead Batteries," and is a familiar...
In this episode of The UX Consultants Lounge, Kyle welcomes her first-ever client into the Lounge: Susan Mercer. With over 30 years of experience in digital technology—including roles in UI design, product management, and UX research leadership—Susan brings a rare and candid perspective on what it’s really like to hire and work with UX consultants.
Kyle and Susan share their history of collaborating on two major projects, including ...
In this episode of The UX Consulting Lounge, host Kyle Soucy sits down with longtime friend and industry leader Dan Brown to explore the evolution of his consulting journey—from co-founding the beloved UX agency EightShapes to launching his solo consultancy, Curious Squid.
Together, they dive into:
- The origin story and 18-year legacy of EightShapes
- Why Dan and his co-founder Nathan Curtis ultimately decided to close the agency
- The ...
In this episode of The UX Consulting Lounge, host Kyle Soucy reconnects with long-time friend and UX veteran Christine Perfetti for a deeply honest and inspiring conversation about career reinvention, self-worth, and the power of authentic connection.
After decades of success in the UX world—most recently through her consultancy, Perfetti Media—Christine found herself at a professional and personal crossroads. Instead of staying the...
In this engaging episode of The UX Consultants Lounge, host Kyle Soucy sits down with Lisa Bragg, an expert in strategic self-promotion and the author of "Bragging Rights: How to Talk about Your Work Using Purposeful Self-Promotion." Together, they explore the nuanced art of self-promotion that doesn't just add to the noise but acts as a clear signal, bringing value and visibility to your work.
Whether you're a ...
In this episode of the UX Consultants Lounge, host Kyle Soucy speaks with Tamara Adlin, owner of Adlin, Inc., a consultancy specializing in helping early-stage startups and larger companies with product alignment and redesigns. They discuss her impressive career journey and her profound impact on the field of UX consulting. Tamara shares her experiences transitioning from a corporate role at Amazon to establishing her own consultan...
In this episode of The UX Consultants Lounge, host Kyle Soucy sits down with two legendary figures in the UX and design consulting world: Erika Hall and Mike Monteiro, co-founders of Mule Design. Known for their honesty, wit, and willingness to challenge the status quo, Erika and Mike bring decades of experience—and a few well-placed truth bombs—to this candid conversation about UX consulting.
Key Topics Covered:
- The Origin ...
In this episode of The UX Consultants Lounge, host Kyle Soucy welcomes Lynne Polischuik and Justin Davis, two seasoned UX consultants, to discuss the evolving landscape of UX consulting. From the challenges of today’s market to the exciting opportunities presented by AI and emerging work models, this episode dives deep into the current state of UX consulting and where it’s headed.
At the top of this episode, Kyle shares a personal u...
In this episode of the UX Consultants Lounge, host Kyle Soucy sits down with Elizabeth Creighton, the owner of Brazen, a consultancy that offers UX research and training services. Elizabeth shares great tips about scaling your UX consultancy through newsletters, online courses, and investing in deliverables. Plus, they discuss the emotional journey of having to pause your consulting practice in order to take a leave of absence and ...
In this episode of the UX Consultants Lounge, host Kyle Soucy sits down with Becca Kennedy, the owner of Kennason, a UX consultancy that combines design research and content design services. With over 15 years in the industry and nearly a decade of running her own consultancy, Becca shares her insights and experiences in the world of UX consulting.
What You’ll Learn:
- Becca’s Transition from Academia to UX Consulting: Becca discus...
In this episode, host Kyle Soucy is joined by Karen McGrane, a renowned UX consultant, to dive deep into the intricacies of UX consulting, running a consulting business, and adapting to industry changes. Karen shares her extensive experience, from starting and running multiple consulting firms to managing business downturns and shifting industry norms.
Karen’s wealth of experience and candid reflections make this a must-listen for ...
In this special introductory episode, we get to know Kyle, the host of our UX Consultant Podcast. Celebrating her 20th year in business as an independent UX research consultant, Kyle shares her journey, the motivations behind starting this podcast, and what listeners can expect in future episodes. Joined by her children, Roger and Gabriel, Kyle answers some of the most frequently asked questions about her career, offering a persona...
Links and Resources:
- Connect with Kyle on LinkedIn.
- Learn more about Kyle's UX Research consultancy, Usable Interface.
Submit a question or story: Have a question or topic that you'd like us to cover in a future episode and/or want to share an anonymous consulting story? Submit your questions and stories.
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