The Vacation Rental Show

The Vacation Rental Show

Welcome to The Vacation Rental Show where we dive into the latest hot topics, technology and strategies, to help you take the vacation rental world by storm. Hosted by industry veteran, Lynell Gordon.

Episodes

November 18, 2025 17 mins
What happens when you build a property management company with the vision to operate in places you love while helping your closest friends achieve financial freedom? Christian Gissing, founder of True North Property Management, shares his 11-year journey from bootstrapping in Traverse City, Michigan, to managing properties across four countries including Jamaica, the UK, Bali, and Mexico. In this episode, Christian reveals his inno...
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When booking windows collapse from a year to just two weeks and hurricanes strike repeatedly, how do luxury property managers not just survive but thrive? Casey Alderman, property manager at Parsley-Baldwin Realty in Boca Grande, Florida, shares her proven strategies for navigating unprecedented market disruption. In this episode, Casey reveals how she transformed disaster preparation into a trust-building advantage, maintained pre...
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What makes a technology partnership truly sustainable? Mike Norde, Director of Third-Party Partnerships at Inhabit, reveals the strategy behind one of the industry's most powerful ecosystems. With deep expertise from his leadership roles at Streamline, Mike shares how welcoming competitors actually drives innovation, why treating partners like guests creates lasting relationships, and how to identify vendors who deliver real value ...
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What if you could offer hotel-level concierge service to your vacation rental guests without adding any workload to your team? Milad Ghods, co-founder of Bellhopt, joins Lynell Gordon on The Vacation Rental Show to share how his company is solving a problem 87% of guests experience: making that first-day grocery run. After countless trips where he and his co-founder arrived exhausted at rentals only to find empty refrigerators, the...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Lino Maldonado (CEO) and Brady Stump (Co-founder) of Stakeholders VR to explore a revolutionary new model for property management consolidation. Unlike traditional acquisitions that strip away local brands and force tech stack changes, or franchise models, Stakeholders VR has created what they call "the third lane"—a supergroup model that allows top-tier...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Angie Leone, CEO and founder of Coconut Condos in Maui, to explore one of the most heart-wrenching yet inspiring stories in vacation rental history. From managing 60 properties with a staff of 13 and being named SBA Women-Owned Business of the Year in May 2023, to losing 45 properties, her office, and warehouse in the Lahaina fire just three months later...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Matthew Gurley, Director of Sales and Partner Integrations at Lynnbrook, to explore the revolution happening in vacation rental payment processing. With over a decade of experience in vacation rental fintech, including roles at BookingPal and now Lynnbrook, Matthew reveals how payment technologies are fundamentally transforming the industry. From the shi...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Grace Souter, Director of Digital Marketing at Inhabit, to explore the evolution of vacation rental marketing strategies from small-scale storytelling to enterprise-level automation. With over 15 years of experience including roles at BlueTent, Vacasa, and various Outer Banks property management companies, Grace reveals how marketing approaches must fund...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with three industry leaders who are launching a revolutionary nonprofit initiative. Rachele Hobbs (CEO of Hobbs Realty), Sue Jones (founder of HR4VR), and April Burns (ICND Senior Account Executive) introduce Hospitality Heroes, a 501(c)(3) organization born from Hurricane Helene's devastating impact on Western North Carolina. Their mission centers on one pow...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Anne Gardner, Executive Director of VRMA, to explore how the largest global community for vacation rental professionals has transformed through member-driven feedback and strategic listening. Anne reveals how VRMA evolved from traditional conference programming to a member-led approach featuring over 50 volunteer planners, personalized learning paths, an...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Sue Jones, founder and owner of HR4VR, the vacation rental industry's first and only dedicated human resources support services provider. With over 30 years of experience in HR, Sue reveals the critical mistakes property managers make when scaling their businesses and shares her proven strategies for building teams that can grow with your company. From t...
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August 20, 2025 2 mins
Want to grow your vacation rental business but not sure where to start? This is the place to be. Welcome to The Vacation Rental Show, where we teach you how to grow and scale your vacation rental business, hosted by Lynell Gordon. Tune in every week as she sits down with the best in the biz to unlock the latest hot topics, technologies, and trends in the industry.
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Derreck Kayongo, upcoming keynote speaker at Streamline Summit 2025: Soar and Executive Director of Clean Production Action. As an internationally recognized corporate social entrepreneur with over seventeen years of experience in human rights and environmental sustainability, Derreck reveals the shocking truth about chemical footprints in vacation renta...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Karla Saladino, Managing Partner of Mirador Real Estate, to explore the complex dynamics of New York City's rental market and the unintended consequences of well-intentioned housing policies. With over twenty years of experience and 10,000+ transactions under her belt, Karla provides insider insights into how regulatory changes are creating a housing cri...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Ashley Ching, Founder and CEO of Inhaven, to explore a comprehensive case study that reveals why national hospitality management companies consistently fail—and what property managers can learn from these patterns. Through extensive research and interviews with executives across vacation rental, hotel, and restaurant industries, Ashley has identified fiv...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Annie Holcombe, Director of Technical Supply Partnerships at NextPax and co-host of one of the industry's most popular podcasts, Alex & Annie: Vacation Rental Podcast. With deep roots in hospitality spanning both hotel management and vacation rentals, Annie brings unique insights into the business development strategies and mindful distribution approache...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Mark Lumpkin, Sales Director at STR Cribs, to explore how strategic property improvements and quality amenities drive success in today's competitive vacation rental market. With over a decade in the industry as a licensed general contractor, Mark reveals his "heads and beds" strategy for maximizing revenue through legal space conversions, why investing i...
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In this compilation episode of The Vacation Rental Show, host Lynell Gordon explores the hard-won wisdom of industry veterans who share their most expensive early mistakes. Jonathan Fonvielle reveals why being selective with homeowners matters more than chasing revenue, Scott Leggat emphasizes that advocacy must be proactive rather than reactive, and Adam Knight discusses the dangers of scaling too quickly without focus. From the w...
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In this compilation episode of The Vacation Rental Show, host Lynell Gordon explores revolutionary revenue strategies that are reshaping the vacation rental industry for 2025. From Bryant Loy's disruptive minimum stay experiments to Francois Gouelo's $650 early check-in success in Aspen, this episode reveals three critical revenue pillars: pricing innovation, strategic upsells, and advocacy protection. Featuring insights from reven...
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Kory Rankine, founder of Escape Luxury Hospitality, to explore how authentic human connection drives success in Miami's competitive luxury rental market. With over a decade in hospitality, Kory reveals his daily outreach strategy of adding 30 new contacts to build partnerships, why luxury is about experience over amenities, and how he competes with five-...
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